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Amazon Rating

SmartFeeder Automatic Pet Feeder

We have analyzed 99 reviews and found:

23% of users say that: Product has worked flawlessly, works, worked as advertised, is a lifesaver for vacations. App is easy to use, are designed to collect info, works the same, works great. Food were fed, is always fresh, is getting dispensed, is dispensed above the bowl. Petnet has excellent service, has really helped in maintaining their weight, has been very responsive, has gotten better. 4% of users noticed that: Feeder come with little to no set up information, is not on or plugged in, were sitting less than 15 feet, was running low. Cat doesnt try to get into it, was stranded, has always stuck her paw up the slot. Hopper has a horizontally rotating measuring paddle, was low. Unit is set-up.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
145 101
great • has worked flawlessly • like • works • worked as advertised • more reliable • available on their website • seems easy enough • ’s given them more food • ’s slightly smaller • is a lifesaver for vacations • gives us piece of mind to get alerts • working consistently • should be a choice • goes offline • did a good job • actually works • feeds my pet • holds a good amount of kibble • stays fresh
app
17 11
’s simple to use • is easy to use • didn't seem to have any issues • seems very straightforward • are designed to collect info • needs to be updated to manage multiple feeders • healthier food • overrode • takes into account multiple pets • works the same • works great • is terrific • reliable • without creating multiple accounts • is good • needs some improvement with caloric listings • recommended food amounts
food
16 10
dispenses to the bowl is constructed better • comes out freely • dispenses in a way • doesn't clog the hopper agitator • overflowing • were fed • is always fresh • is getting dispensed • is dispensed above the bowl • happily horfing down • very useful • nice to dispense • don't jam • works great • releases into the bowl nicely • doesn't get clogged
petnet
16 3
has excellent service • 2nd generation • recommend • has really helped in maintaining their weight • provided a free ramp • always perform • has been very responsive • delivers real value • has gotten better • has change my life • you have a customer for life • has improved the smart feeder • is sending me a new cable • takes care of all the feedings • great job • smart feeder
design
8 4
nice • is a huge improvement • definitely improved • is much better • cleaner • is attractive • an improvement • is more compact
customer service
9 1
is very important • is nice • is superb • is also great • is fast • friendly • pleasant • great • is excellent
this feeder
7 2
love • highly recommend • is kind of selective • makes than the first generation • ensures • recommend
machine
7 1
is great • got excited • encouraged him to eat • worked flawlessly • go off • enjoy
device
6 2
be a life saver • has been amazing • works 100% of the time • is ok • outstanding • dispenses feed perfectly
bowl
4 1
is easier to clean and replace • easier to clean • is much easier to remove • clean
model
4 2
petnet • try out • is feels a little cheap • early
this product
4 2
love • really love • really like
wifi
3 2
is perrrrrrrfect • tested • were maintained
mobile app
4
gave us peace of mind to handle feeding changes on the fly • paired without problem • has very simple interface • feels nice to use
setup
4
is very easy • was a breeze • super easy to • easy
phone
2 1
good • manage that
notification
2 1
detail • consistency
pet feeder
2 1
immediately ordered • great
thing
2 1
nice • best
power
2 1
goes out • cycle your router
improvement
3
great • future • huge
company
3
create a thoughtfully designed feeder • outstanding • has improved the design
smartfeeder
3
is working • solid • has worked flawlessly
second generation
3
is much easier to navigate through bluetooth • is a big improvement • is definitely an upgrade
new feeder
3
has a smaller foot print • looks sleeker • much nicer looking
review
3
update • in a few weeks • is my own opinion
app interface
3
is user-friendly • neat • is a great tool
problem
2 1
no
new model
3
is sleeker • less bulky • has a cleaner overall appearance
hardware
2 1
is fine • does work
feeder
12 18
come with little to no set up information • worst • wasn't online anymore • goes offline all the time • is not on or plugged in • were sitting less than 15 feet • constantly disconnects from wifi • cannot program • stop working • did not give me notifications • was running low • go off at the times • jammed • has stopped working • still dispensed food • looks to have a hard feed mechanism.4 • were critical • don't recommend
cat
5 9
did not get fed • ’s feeding time • no more remembering • had been making our mornings miserable • doesnt try to get into it • was stranded • only has three paws • has always stuck her paw up the slot • poor
hopper
1 6
gets low • didn't work • has a horizontally rotating measuring paddle • mostly works • was low • doesn't seem to jam up
unit
1 4
would not stay online with their servers • defective • is set-up • faulty
petnet feeder
2 2
minor drawbacks • problem
battery
1 3
is not rechargeable • was located in the detachable bowl • was moved from the dish
software
1 3
sucks • devs completely reworked • are some bugs
firmware
4
is terrible • fixed a bunch of issues • is a failure • fix
replacement
2 2
goes offline • doesn't feed our cats
electronics
2
garbage • doesn't work