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Amazon Rating
Certified Refurbished Fire TV Stick with Alexa Voice Remote | Streaming Media Player
We have analyzed 2918 reviews and found:
30% of users say that:Product works great, works perfectly, works well, works fine. Amazon was able to push out an update, has assisted other customer, will get your money, is the new apple. Device works great, work well, came straight, is a great addition to fill. Fire stick works great, worked great, is great, works fine.6% of users noticed that:Remote is not working, will not pair, was defective, was bad. Batteries were dead, were weakening, are dead within 24 hours time, drains. Fire is indeed--fire. Cable don't need, are dropping, were paying, got rid.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
1234507
love • great • works great • like • works perfectly • excellent • works well • good • no problems • works fine • worked great • works • was refurbished • loves • worked perfectly • awesome • work great • looked brand new • nice • works good
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product
positive1234
love • great • works great • like • works perfectly • excellent • works well • good • no problems • works fine • worked great • works • was refurbished • loves • worked perfectly • awesome • work great • looked brand new • nice • works good • easy to use • works amazing • return • looks brand new • works like new • perfect • working • was easy to install • absolutely love • loving • worked well • loved • is easy to use • work fine • ’s great • works like a charm • no issues • is great • works very well • worked fine • amazing • fast • had to return • pretty good • did • get • all the time • works really well • was very easy to set up • refurbished • worth • has worked well • has everything • works perfectly fine • worked • is perfect • worked good • works awesome • very happy • works just as well • easy setup • was like new • was easy to set up • works as if it was brand new • very good • works like brand new • simple to use • ’s refurbished • recommend • cool
negative507
did not work • doesn't work • stopped working • doesn’t work • freezes • didn't work • didn’t work • was defective • not working • not worth • was refurbished • junk • doesn't work at all • ’s annoying • sucks • ’s useless • are junk • back • worthless • won't work • never worked • doesnt work • does not work • keeps freezing • wouldn't work • defective • is not working • quits working • was going to miss instructions • didn't take voice commands the first day • went out 2 weeks • would work • is at least a few hours of work • dont buy • not all works • could do for me • was the worst buy • just stopped working • would not turn on • refurbished you would never • took only a few minutes to set up • time to check out roku • froze up again • is my third fire stick • doesn’t work properly • lost • doesn't even look like a refurbished item • ’s not compatible with you tube • will not again • cutting off not coming on with tv • never did • very hard • is not durable • not tell • sends me back to the home page • works just not all the time • jumps back to home • didn’t • freezes about twice a week • hasn't given me one single problem • is too weak • kept quitting on me • goes slow • got too slow • wasnt working • is poorly designed • will be unable to find the wifi most of the time • not been able to get • still wont work • weren’t for being advertised
amazon
5933
thanks • prime • was able to push out an update • has assisted other customer • will get your money • updated all my information • is the new apple • has started treating me the same • is saving money • should improve its quality control • has beenamazing • best • would give a run at the traditional cable providers • replaced it • you (blow-us-away • had better products • going to a new fire stick • good • several times with no help • immediately sent a replacement
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amazon
positive59
thanks • prime • was able to push out an update • has assisted other customer • will get your money • updated all my information • is the new apple • has started treating me the same • is saving money • should improve its quality control • has beenamazing • best • would give a run at the traditional cable providers • replaced it • you (blow-us-away • had better products • going to a new fire stick • good • several times with no help • immediately sent a replacement • working great • was great • ’s • is a global • was extremely excited to order • works as new • will not replace • made good • sent us another remote • can refurbish their own products • shipped a replacement immediately • keep up the good work • decent • great • assistance to no avail • handled this issue • really • decision • did make it good • thank you • bye bye • very nice • helpful • is going on between the two company's • thought of this niche in technology • keeps getting my money • get a replacement • was awesome • is replacing it • was very quick • is normally really good • were excellent • are shipping a replacement today
negative33
is pretty draconian • severely limits your options • crap • prime for 30 days • can literally not tell me • decided to put them on sale • does limit the number • needs to fix this incompetence • clients to pay for defective • is selling junk • should be ashamed!i • no • had the same problem • has the worst warranty • don't work well • don't see it • does not mind selling • especially junk • wasnt easy to deal with returning • super disappointed • took away the youtube app • so not the same • not cool • difficult to use youtube • have not tried • is loosing contracts • thumbs down • return dept • work out a replacement for another firestick • had to call • needs to fix this problem • doesn't like that • couldn't get the refurbished units right
device
5226
great • great little • works great • nice • work well • came straight • should be able to be used • is a great addition to fill • refurbished • awesome • best • excellent • deserves it • is not often faulty • huge entertainment hub • was still connected to a previous owner's amazon account • totally hooked • perfect • i invested • really love
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device
positive52
great • great little • works great • nice • work well • came straight • should be able to be used • is a great addition to fill • refurbished • awesome • best • excellent • deserves it • is not often faulty • huge entertainment hub • was still connected to a previous owner's amazon account • totally hooked • perfect • i invested • really love • very good • looks like a used product • amazing • works fine • has a ton of ads • inexpensive • small • loved • is marketed as an innovative • high-speed • run extremely quick • little • reliable • works well • pretty good • would have been tested
negative26
restarted • n’t be a problem • bad lagging • restarting • is absolutely not obsolete.3 • awful • is not the • would shut off multiple times • does not work • hasn't worked properly • won’t end up being a joke • started to lose connection to wi-fi • has scratches • did not work • factory reset • is subpar • not a smooth transitioning • don't need • continues to disconnect • crappy • wouldn’t stay connected to internet • i got is defective • never recognize the remote control • most frustrating • completely solved every problem • dirty
fire stick
4620
works great • worked great • is great • works fine • working perfectly • almost perfect condition • worked long • connected fine • works wonderful • working great • really customize your tv • powerful • much nicer • easier platform to work with • is easy to work • powered • is perfect for prime video • works • is awesome • best
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fire stick
positive46
works great • worked great • is great • works fine • working perfectly • almost perfect condition • worked long • connected fine • works wonderful • working great • really customize your tv • powerful • much nicer • easier platform to work with • is easy to work • powered • is perfect for prime video • works • is awesome • best • is better • work just fine • is so convenient • love • happy • very pleased • like • has been working flawlessly • is a great addition to any home • well satisfied • ordered • works 10x's faster • is fine • absolutely love • is just awesome • amazing • works just as intended • met every expectations • couldn't be more satisfied
negative20
did not connect • begin working again • were weak • causing the problem • doesn’t work • does not work • is very slow • messed it up • has stopped working within 30 days • worked for a short • hate • does not connect to the remote • defective • would not work • is always running slow • doesn't work • not buy • non functioning • hasn't already been said • reset
refurbished
3321
certified • sticks • never had any luck • firestick • flawless • good • came looking like new • meant certified fresssh • definitely recommend • works as good • are as good • new one with what i will spend on another remote • should have followed my gut • lasted less than three months • pretty much stole my money • have had no problems • works like new • stick • works great • works nice
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refurbished
positive33
certified • sticks • never had any luck • firestick • flawless • good • came looking like new • meant certified fresssh • definitely recommend • works as good • are as good • new one with what i will spend on another remote • should have followed my gut • lasted less than three months • pretty much stole my money • have had no problems • works like new • stick • works great • works nice • works just great • bought 2 • for our home • was the best idea • very satisfied • you take buying • no problem • were worth • no issues • did a good job
negative21
can't trust buying anything • stick • do not by • been terrible • don't buy • failed to pair with the remotes • seemed to lag more from the beginning • do not recommend • have never had an issue • will never buy anything • looks of it • is a joke • never buying • never buy • not a lot of luck • wrong • empty marketing strategy • broken • does not work • do not buy • meant repaired
item
3221
great • excellent • works perfectly • really good • stated for deliver • was delivered on time • awesome • performed exactly like a brand new one • is good • glad • was refurbished • worked for about 5 minutes • works wonderfully • good • is re-ferbuished • works well • itself great • is fantastic • was packaged very well • appeared to be new
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item
positive32
great • excellent • works perfectly • really good • stated for deliver • was delivered on time • awesome • performed exactly like a brand new one • is good • glad • was refurbished • worked for about 5 minutes • works wonderfully • good • is re-ferbuished • works well • itself great • is fantastic • was packaged very well • appeared to be new • worked great
negative21
did not work • does not work • never worked • runs hot • did not work had to return • totally worthless • didn't work at all • doesnt workmproperly • uses battery too quickly • was terrible • is defective • do not work • was refurbished • worked • received damaged • non-tested
price
501
great • good • like • was great • arrived on time • works great • was excellent • better • easy • was way to high for refurbished • is great • difference • is amazing • was right • was terrific • was key • can have 1 for each of your hd tv • full • awesome • low
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price
positive50
great • good • like • was great • arrived on time • works great • was excellent • better • easy • was way to high for refurbished • is great • difference • is amazing • was right • was terrific • was key • can have 1 for each of your hd tv • full • awesome • low • works awesome • well worth the small • amazing • is right with no issues
negative1
had been lowered to $25
firestick
3117
love • practically giving these things away • allows you to open a web browser • works perfectly • today one day ahead of schedule • works like a charm • is output • is always enjoyable • very quick • receptive • great • works very easy • burned out in less then two years with rare usuage • makes our old tvs • gives you access in spades • works just fine • is everything • glad • is awesome • provided countless hours of entertainment
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firestick
positive31
love • practically giving these things away • allows you to open a web browser • works perfectly • today one day ahead of schedule • works like a charm • is output • is always enjoyable • very quick • receptive • great • works very easy • burned out in less then two years with rare usuage • makes our old tvs • gives you access in spades • works just fine • is everything • glad • is awesome • provided countless hours of entertainment • works extremely well • work like new • is very customizable • is a huge win • out of these • is working great • is an incredible product • works excellent • working • are great
negative17
didn't work • is dead in the water • had slightly more processing power • overheats • was not able to connect • refuses to load netflix • have not questioned my decision • shuts down • won't connect to the wi-fi • is very confusing • is promoted overall is deceiving • would order again • will never buy • turned on once plugged • has never locked up • has not worked properly
tv
2520
good • scanned for networks for hours • had the best reviews • will be buying more • great • prime • cheap easy way to watch • several smart • shows like paw patrol • was easy to install • was a logical move • love prime • more than happy with my purchase of this product • got pretty smart • able to watch • work like a champ • has roku built in • checked • is fine • excellent
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tv
positive25
good • scanned for networks for hours • had the best reviews • will be buying more • great • prime • cheap easy way to watch • several smart • shows like paw patrol • was easy to install • was a logical move • love prime • more than happy with my purchase of this product • got pretty smart • able to watch • work like a champ • has roku built in • checked • is fine • excellent • changing the way i watch • shows from the past • showed up • bunch of colors
negative20
turns any standard • rarely watch • replace • tried multiple • not a smart • sticks to start • tried on two separate • never moves • didn't work • dysfunctional • watcing • started streaming • was watching • turns itself on sometimes not sure • sticks • were defective • tried in 3 different • not-smart • stick • doesn't have the needed screen size
app
288
lots • are easy to use • we loved • option • will control it • free • work fine • needed • are first rate • enjoy • easy to work • was able to load • already with it • will work • was delivered • works fine • close on their own • lot more • access your prime account • good
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app
positive28
lots • are easy to use • we loved • option • will control it • free • work fine • needed • are first rate • enjoy • easy to work • was able to load • already with it • will work • was delivered • works fine • close on their own • lot more • access your prime account • good • i link to • many • work just fine • more • easy to use • delivers the programs • does what
negative8
not available • stopped • stopped working • tried • did not add • update fixed the issue • wont load • stick work on my tv
everything
312
works fine • works great • is working beautifully • looked brand new • operated • went as expected • works smoothly • in life melts • works • seems second-rate • was as new in the box • came just as it would have new • works as advertised • see • went as planned • is great • is fairly easy to use • was as promised • tried • is fine with the product
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everything
positive31
works fine • works great • is working beautifully • looked brand new • operated • went as expected • works smoothly • in life melts • works • seems second-rate • was as new in the box • came just as it would have new • works as advertised • see • went as planned • is great • is fairly easy to use • was as promised • tried • is fine with the product • works amazing • works perfectly • is working fine • work great • perfect • seems fine • came brand new not a mark or flaw
negative2
was rectified • i was missing
issues
232
no • never had any • never have i ever had these • works fine • haven't had any • zero
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issues
positive23
no • never had any • never have i ever had these • works fine • haven't had any • zero
negative2
getting it to work • many
problem
22
no • works well • minor • not expecting
set up
211
easy • easy to use • quick • ease • was easy • easy to • easy to navigate • extremely easy • easy to install • was a breeze
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set up
positive21
easy • easy to use • quick • ease • was easy • easy to • easy to navigate • extremely easy • easy to install • was a breeze
negative1
not worth
deal
22
great • good • best • awesome • excellent • not big • nice • better • not a huge
customer service
1110
great • is pretty good • was outstanding • replace • drop so fast • best • offered to replace it • was fast • was good • was great
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customer service
positive11
great • is pretty good • was outstanding • replace • drop so fast • best • offered to replace it • was fast • was good • was great
negative10
was horrible • was awful • couldn’t get it working • subpar • could replace my firestick • i requested a refund • was disconnected • ignored the problems • representative reset
it's
147
ok • work really good • been scanning • been great for movies • been 2 weeks • okay • working great • still working • worked pretty well • refurbished!-joemarie • actually pretty user friendly
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it's
positive14
ok • work really good • been scanning • been great for movies • been 2 weeks • okay • working great • still working • worked pretty well • refurbished!-joemarie • actually pretty user friendly
negative7
not working well • junk • freaking pathetic • horrible • not working properly • refurbished or the fire stick itself • little slow on the loading side
this product
146
love • highly recommend • recommend • no money • zero issues • haven't had any issues • advertise • absolutely love • very impressed
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this product
positive14
love • highly recommend • recommend • no money • zero issues • haven't had any issues • advertise • absolutely love • very impressed
negative6
not recommend • did not need • totally not interested • disappointed • highly disappointed
fire tv
136
stick arrived on time • stick worked as expected • needed something simple • is supposed to do • good • stick • stick tried everything • impressed me • happy • stick fit at home • was quickly delivered • has met expectations • sticks work
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fire tv
positive13
stick arrived on time • stick worked as expected • needed something simple • is supposed to do • good • stick • stick tried everything • impressed me • happy • stick fit at home • was quickly delivered • has met expectations • sticks work
negative6
stick • going to return • wasn't able to resolve • can't go wrong
shipping
171
fast • was fast • super fast • works well • work great • again pay • took way too long • prompt • included everything i needed • would arrive in five days
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shipping
positive17
fast • was fast • super fast • works well • work great • again pay • took way too long • prompt • included everything i needed • would arrive in five days
negative1
slow
purchase
18
best • great • favorite • no issues • excellent • good • absolute favorite • charged • very pleased • happy • amazing • glad
unit
98
is new for all practical • satisfied • refurbished • works great • arrive preprogrammed with your prime • work great • reconditioned • great • replacement
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unit
positive9
is new for all practical • satisfied • refurbished • works great • arrive preprogrammed with your prime • work great • reconditioned • great • replacement
negative8
got very hot • had problems • dies faster • is a piece trash • is getting very hot to the touch • would have been thoroughly tested • did not function • breaks down frequently
stick
107
works well • is easy to start • works with one of my other remotes • is convenient • better • compact • works just as great • is great
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stick
positive10
works well • is easy to start • works with one of my other remotes • is convenient • better • compact • works just as great • is great
negative7
were not fully loaded • didn’t work with my directvnow • will heat up for the television heat • was defective • are down to like 1.3 ghz quad cores • buffer frequently • stopped working
quality
15
great • good • excellent • improve • no difference • pretty good • arrived on time • better
install
15
easy to • very easy to • easy to use • works great • nice • simple to • super easy to
thing
131
best • good • is awesome • is cool • works great • has opened new worlds of entertainment • is working perfect • is fast • provides unlimited entertainment options • great • lasted longer
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thing
positive13
best • good • is awesome • is cool • works great • has opened new worlds of entertainment • is working perfect • is fast • provides unlimited entertainment options • great • lasted longer
negative1
weird
all
122
work great • arrived together in one box in 2 days • is included with the new-fire-stick • was working fine • worked perfectly • ok • is good • lasting • work perfectly • work fine • good
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all
positive12
work great • arrived together in one box in 2 days • is included with the new-fire-stick • was working fine • worked perfectly • ok • is good • lasting • work perfectly • work fine • good
negative2
overheat • not bat
buy
14
great • good • best • excellent • awesome • excellet • long • works like new
packaging
113
perfect • looked like it was new • definitely functional • all • says (looks) new • was easy to set up • nice • high quality • works great • was great wow • was presentable
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packaging
positive11
perfect • looked like it was new • definitely functional • all • says (looks) new • was easy to set up • nice • high quality • works great • was great wow • was presentable
negative3
was not retail • awful • was in its original box
picture
104
is better than hd cable • clear • works well • look great • is good quality • was crystal clear • looks like • is real clear • great quality • great
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picture
positive10
is better than hd cable • clear • works well • look great • is good quality • was crystal clear • looks like • is real clear • great quality • great
negative4
was distorted • doesn't drag has clear • wouldn’t show • gets fuzzy every once
roku
93
is brand new • offers a new look • was fairly surprised • is much easier to use • own • works fine • no troubles • got a • getting
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roku
positive9
is brand new • offers a new look • was fairly surprised • is much easier to use • own • works fine • no troubles • got a • getting
negative3
didn't support • never buy another overpriced • stick
remote
21205
did not work • doesn't work • does not work • didn't work • stopped working • didn’t work • doesn’t work • quit working • is not working • wouldn't work • broke • never worked • no longer works • will not pair • broken • stops working • wouldn't connect • not working • was defective • was bad
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remote
positive21
works as it should including voice control • is also very simple to use • works just as good • all good • replacement • works • correctly (5 mins • must be new and fresh • goes through batteries faster • returning • work fine • is one of the most basic things in electronic history • pull up the series on the fire tv • connects quickly • work with amazon support • works great • nice • easy to use • is icing on the cake • is really handy • was working
negative205
did not work • doesn't work • does not work • didn't work • stopped working • didn’t work • doesn’t work • quit working • is not working • wouldn't work • broke • never worked • no longer works • will not pair • broken • stops working • wouldn't connect • not working • was defective • was bad • didn't function • could not get • totally suck • can be unresponsive at times • is very slow • was not working • would not connect to firestick • isnt automatically programmed • kept freezing up • difficult to navigate • as missing • quit working after 2 days • even had batteries • wouldn’t connect waste of time and money • issue was resolved • has an issue with the buttons sticking • ddidnt work • is no good • is difficult to use • gets hung up • not picking • work • didn’t send • did not pair with my tv • does not function • could not pair • bad • won’t link to fire stick • is always sticking • hasn't worked well • awful • would not not pair fire stick • hate • run out of allowable typespace • become discombobulated • doesn't work at all • dont work • cracked within the first month between two buttons • was never recognized by the fire stick • suddenly quit working • washy • not satified • will not sync with the firestick • wouldn't pair with the device after several attempts • wont sync to the device unable to set it up with the app • would not connect with the stick • would not link up with the fire stick • won't pair • fails requiring popping out a battery • not working in sync with device several attempts
batteries
1328
changed out • were dead • replaced • changed • very quickly • corrected the problem • were weakening • are dead within 24 hours time • doesn't work • drains • did not work in the remote • told to put • not pairing at all • were also dead • opening up • came with the fire stick • constantly take • were sealed • continuously move • no luck
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batteries
positive13
fresh • were working • were not dead • get to • are definitely new • everything look brand new • change • more • perfectly • just be ready to change • working
negative28
changed out • were dead • replaced • changed • very quickly • corrected the problem • were weakening • are dead within 24 hours time • doesn't work • drains • did not work in the remote • told to put • not pairing at all • were also dead • opening up • came with the fire stick • constantly take • were sealed • continuously move • no luck • died in 2 days • works great • still nothing • same problem • little
fire
1424
stick • sticks • stick a few months • is indeed--fire • stick keeps restarting • tvstick • freezes • sticks didn't work • stick powers down automatically within 5min to a hour
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fire
positive14
stick • sticks • happy • stick works • stick fine • sticks and kidsas well • stick rocks • stick easy to use
negative24
stick • sticks • stick a few months • is indeed--fire • stick keeps restarting • tvstick • freezes • sticks didn't work • stick powers down automatically within 5min to a hour
cable
622
rid • no more • do not have • cut my • wasn't ready to cut • could never go back to • without paying for additional boxes • don't need • are dropping • were paying • canceled • got rid • out • no • easy too use cut • is free • cut • not all rv parks
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cable
positive6
best • was going to go way up • is too much • better • interested • was able to do away
negative22
rid • no more • do not have • cut my • wasn't ready to cut • could never go back to • without paying for additional boxes • don't need • are dropping • were paying • canceled • got rid • out • no • easy too use cut • is free • cut • not all rv parks
screen
618
flat • “normal boot • not boot up • froze • couldn't navigate • cast from ios • skipping • is a pop up saying • not even a start up • got black • couldn't get past • start • same • did not work showed multicolored • freezing • would repeatedly freeze • blank • black
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screen
positive6
rainbow test • stick • black • listed several choices • looked like a color test pattern screen
negative18
flat • “normal boot • not boot up • froze • couldn't navigate • cast from ios • skipping • is a pop up saying • not even a start up • got black • couldn't get past • start • same • did not work showed multicolored • freezing • would repeatedly freeze • blank • black
box
514
black • is straight black • is going inside a drawer • is slightly smaller • wrong address • large black • shut • didn't work • returned • failed out • plain black • is all black • not work • inoperable
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box
positive5
right out • bright orange • wrapped up like new • better • pretty
negative14
black • is straight black • is going inside a drawer • is slightly smaller • wrong address • large black • shut • didn't work • returned • failed out • plain black • is all black • not work • inoperable
remote control
16
keeps stopping • doesn't work • didn't work • does not work • was defective • inauthentic fire stick remote • weren’t connecting to the fire tv • didn't work.i called them back for another remote • doesn’t work properly • did not work • did nort work properly • don't work • would not work • is not working • bad • damaged
wifi
59
keeps logging off • stick • do not connect cant pair • isn't strong at all • takes over the connection • not depend • is having trouble reaching the stick • keeps dropping out • poor
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wifi
positive5
is fine.etc • was better • without any issues • were able to use youtube • works well
negative9
keeps logging off • stick • do not connect cant pair • isn't strong at all • takes over the connection • not depend • is having trouble reaching the stick • keeps dropping out • poor
alexa
66
is just dumb • is having issues • does not respond • lags sometimes • not working • doesn't work
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alexa
positive6
love • is more complicated • is pretty cool • is awesome • is a blast
negative6
is just dumb • is having issues • does not respond • lags sometimes • not working • doesn't work
Hey, that functionality is in development right now.