Amazon Rating

Samsung Galaxy S5, 16GB, White (Verizon Wireless)

We have analyzed 950 reviews and found:

30% of users say that: Phone works great, is great, was great, was new. Product works, works great, is great, works perfectly. Camera is great, is amazing, is a gem, is fast. Price was great, was right, came when promised, was excellent. 8% of users noticed that: Screen was still frozen, was inferior, is already scratched where my finger swipes, are scratched. Battery is very poor, is trash, will fix the problem, drains. Seller is definitely not, will avoid anything to do, will not buy anything, is questionable. Charger was wrong, has stopped working, is terrible.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

phone
419 285
great • good • works great • is great • excellent • love • best • perfect • nice • very happy • awesome • really like • refurbished • was great • was new • works • decent • arrived on time • no problems • solid
phone
positive 419
great • good • works great • is great • excellent • love • best • perfect • nice • very happy • awesome • really like • refurbished • was great • was new • works • decent • arrived on time • no problems • solid • works fine • is good • was in great condition • loved • was in good shape • is nice • works well • was in excellent condition • fine • worked perfectly • new • was awesome • will be returning • really enjoy • was brand new • is working great • is behaving excellent • good quality • upgraded • has been out of production • like new • doing well • most newer • were practically like new • is reliable • inexpensive • arrived as advertised • not a scratch • looked brand new • was in very good condition • was good for reactivation • was extremely beat up • was exactly as described • 3 months later • ok replacement • had a totally different type of wider charger • works as intended • was ed • came with no scratches • is expected to such as texts and receives text • functions nicely • protective case hides most of the imperfections • working for me great • came rooted • work's great • better off getting • is new as advertised • lasted 72 days • looked great • not quite durable
negative 285
do not buy • is horrible • worst • stopped charging • didn't work • defective • faulty • locked • never again • is slow • was not a new • will never buy • issue • is not • glitches on and off • doesn't charge • is not opened for reactivation • badly • cannot be reactivated • no • useless • was not new • had gone • does not always ring • came blacklisted • was unusable • is a dud • marginal • sucked • has been terrible • started dropping every call • was completely recharged • was still out of warranty • is no longer usable • is already shutting down • has stopped • did not come fully functional • is not in bad condition • could not be identified • dies anywhere from 1-40 % • did not work properly • was not functional • for several months • dead • was crap • freezes randomly • drops phone call • will have to return • will not charge • has lots of bugs • runs my brother • doesn't even charge • not happy • sure not to buy • back cover chipped • broke in less than a week • restart • keeps having problems really glitchykeep • arrived in what appeared to be original box • was out of warranty • is a pain • started with the black screen problem • wasn't even • is starting to lag a bit • was working • has turned off twice • was just over 3 months old • is not new • problems • does not work properly
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product
372 331
love • great • works • works great • no problems • is great • like • good • works perfectly • easy to use • liked • works fine • worked great • works flawlessly • was fine • new • was an upgrade • was easy to set up • loves • very pleased
product
positive 372
love • great • works • works great • no problems • is great • like • good • works perfectly • easy to use • liked • works fine • worked great • works flawlessly • was fine • new • was an upgrade • was easy to set up • loves • very pleased • still works • is as good • nice to be able to • came with charge and cord • took 5 days • charged just fine • was perfect new in box • really wash your clothes • can get you all the info • about 6 months • is my 3rd one of these • does everything • just as described • tested good • was just right • always work well • seams flawless • does everything well • could be a factor • was a good decision • is not too problematic • is best to keep the phone • was finally ready to retire • is my second one • was a refurbished model • definitely recommend • is the third time • may be better for the purchaser • was a good deal • fast enough • supports current apps • has a micro sd slot • no reason to replace • relatively cheap to replace • would be decent • does this all the time • was a beast • tough • rugged • is advertised • chose • was sold as a new phone • for a full refund • is ok • one last thursday evening • lasted 48 hours • clear • had to return • was a christmas gift • good value
negative 331
stopped working • was used • not working • would freeze • freezes • did not work • frustrating • cold out • wasn't supposed to fit • not anything amazing • not a negative • allows me to fix the battery • will not hold a charge for more • really wrong • problem • quit charging • for repairs • quit working • appeared to come wrapped • stuck • was a major head • wasn't unlocked • kept turning on and off continuously • doesnt worth the money • wont even last 3 hours • dont buy • is awful • starting to restart automatically • only last for 3 month • started off • just turned into the screen being half one color • kept getting spots on the lens • for a few months • has been my worst experience shopping • stays stuck in 3g • won't hold a signal • didn't try to replace • not realiable • locked • slowed down • over heats some times • received defected • did not have a sim card • is too late to return it • isnt scratched • was kinda difficult working • was a few quirks • would work on my sprint network • did not • freezes frequently • zero if i could • didn't like • took all but 5minutes • stopped charging • went completely dead • was a complete waste of money • worked...suddenly screen blank • weird background noise • was quite frustrating • never dropped • barely 4 months old • dies randomly • says sim card unavailable • tried to charge • plugged in for hours • possible to assign negative stars to a product • hasn't been through any traumatic experiences • won't even make • will not charge 100% • gets really hot
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camera
19 13
is great • better • great • good • is amazing • how easy it was to use • awesome • high quality • still great • is a gem • better quality • amazing • is fast • very good
camera
positive 19
is great • better • great • good • is amazing • how easy it was to use • awesome • high quality • still great • is a gem • better quality • amazing • is fast • very good
negative 13
kept getting spots • is open • never worked correctly • never worked properly • took some getting use to • is complete junk • never wants to focus right • is very poor quality • not as clear • nicks • doesn't like to focus • sucks • is subpar
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price
30 1
great • good • excellent • reasonable • fair • was great • i wanted no fuss • very happy great • was right • came when promised • unbeatable • was excellent
price
positive 30
great • good • excellent • reasonable • fair • was great • i wanted no fuss • very happy great • was right • came when promised • unbeatable • was excellent
negative 1
kept it
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condition
25 1
good • great • excellent • perfect • very good • works flawlessly • excelent • works great • works very well • was perfect • should have been marked fair • spotless • works perfect
condition
positive 25
good • great • excellent • perfect • very good • works flawlessly • excelent • works great • works very well • was perfect • should have been marked fair • spotless • works perfect
negative 1
was totally unacceptable
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battery life
11 8
long • good • is much better • is still sustainable • seems to last a while • got shorter on a day to day basis • longer • is good • is amazing
battery life
positive 11
long • good • is much better • is still sustainable • seems to last a while • got shorter on a day to day basis • longer • is good • is amazing
negative 8
very poor • bad • is horrible • horrendous • is appalling • is a little poor • was around 12-14%
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everything
17 2
works great • has worked perfectly • was perfect • work well • else works fine • works perfectly • sounded great • is working fine • looked perfectly fine • was good • was in very good condition • seems to work great • excellent • is cool
everything
positive 17
works great • has worked perfectly • was perfect • work well • else works fine • works perfectly • sounded great • is working fine • looked perfectly fine • was good • was in very good condition • seems to work great • excellent • is cool
negative 2
dented corner • worked
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s5
12 6
is great • is still a viable phone • has a special power cord • glad to go back to the • new • i have purchased on line • was awesome • fast • is a classic • work fine • very happy
s5
positive 12
is great • is still a viable phone • has a special power cord • glad to go back to the • new • i have purchased on line • was awesome • fast • is a classic • work fine • very happy
negative 6
is still running • hate • isn't hard to unlock • not the • is known to turn on • was a huge let-down
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buy
12 1
great • best • good
buy
positive 12
great • best • good
negative 1
worst
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it's
8 3
still working • still working 100% fine • been doing great • going to work • going to work out fine • working out just fine • was a boost mobile device • working okay
it's
positive 8
still working • still working 100% fine • been doing great • going to work • going to work out fine • working out just fine • was a boost mobile device • working okay
negative 3
still difficult to turn on • work only whit spring company • already not charging
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feature
9 1
amazing • like the different • worked as per the manufacturer specs • nice • buy an international-unlocked.version instead • some • lots more • lot of difference • best
feature
positive 9
amazing • like the different • worked as per the manufacturer specs • nice • buy an international-unlocked.version instead • some • lots more • lot of difference • best
negative 1
can sit down
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quality
9 1
good • very high • very nice • very happy • very good • easy to migrate • very pleased
quality
positive 9
good • very high • very nice • very happy • very good • easy to migrate • very pleased
negative 1
poor
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item
5 4
was in great condition • was shown as delivered • really would like to return • delivered in a timely manner
item
positive 5
was in great condition • was shown as delivered • really would like to return • delivered in a timely manner
negative 4
too late to return • is total garbage • wrong • received with a damage sim card slot
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galaxy s5
5 4
new • are slim • has been modified to accept fast charging • refurbished • working well
galaxy s5
positive 5
new • are slim • has been modified to accept fast charging • refurbished • working well
negative 4
would not activate • doesn't charge well • don't recommend • will not go with another
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purchase
7 2
excellent • great • satisfied • at your own risk • satisfactory
purchase
positive 7
excellent • great • satisfied • at your own risk • satisfactory
negative 2
couldn't be happier • not satisfied
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problem
6 3
no
problem
positive 6
no
negative 3
none of these • new • was intermittent
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shipping
8
fast • quick • works mostly fine • was super-fast
amazon
5 3
was cheaper • for letting me return • stay away • would not issue • you would be safe
amazon
positive 5
was cheaper • for letting me return • stay away • would not issue • you would be safe
negative 3
was no longer available • would refund me • fault
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device
4 2
great • replacement • very satisfied
device
positive 4
great • replacement • very satisfied
negative 2
infuriatingly unusable • haven't dropped
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customer service
5 2
excellent • was great • was very nice • great • amazing
customer service
positive 5
excellent • was great • was very nice • great • amazing
negative 2
was also not helpful • cant get
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review
4 3
weren't too bad • read • is long enough • almos a year after my purchase
review
positive 4
weren't too bad • read • is long enough • almos a year after my purchase
negative 3
will heed my warning • bad • wrong place
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issues
6
no • hooked up right away with no
case
4 2
easily covered • looks very good • nice • great
case
positive 4
easily covered • looks very good • nice • great
negative 2
is literally crumbling apart • would not snap back on securely
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this phone
4 2
love
this phone
positive 4
love
negative 2
hate
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deal
6
great • fantastic • good
packaging
6
in mint condition • was good • easy to open • original • was fine • issues
sprint
3 2
provided me with one for free • was able to activate it • worked fine
sprint
positive 3
provided me with one for free • was able to activate it • worked fine
negative 2
not on amazon • is an absolute nightmare
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screen
24 94
quit working • was still frozen • going white • had finally cracked in multiple places • to a fidgit spinner • flicker on low setting • stopped working • stays black • does turn to static • unrecoverable black • unprotected • showed no matter • stopped working completely • only scrolled downward • had the same effect • unable • crack • was inferior • went permanently blank on mother's day • went dark
screen
positive 24
bigger • works fine • locks up with no warning • all white • perfect • worked perfectly • responds to touch quickly • was flawlessly clean • was clean • flawless • is nice • bright • big • nice clear • changes color • protector • thin • was in perfect condition • was in great shape • was also two different colors • is great • no explosions
negative 94
quit working • was still frozen • going white • had finally cracked in multiple places • to a fidgit spinner • flicker on low setting • stopped working • stays black • does turn to static • unrecoverable black • unprotected • showed no matter • stopped working completely • only scrolled downward • had the same effect • unable • crack • was inferior • went permanently blank on mother's day • went dark • is already scratched where my finger swipes • scratching • are scratched • has ghosting • glitch • flickers when on lowest setting • was a bit smaller • goes completely black • is glitching • started to flicker green • broken • was literally peeling off at three corners • became non-responsive • started to malfunction • started acting up badly • would flash an awful snot green • went black • wouldn't come back on • on lowest brightness • is lifting • cracked easily • weird • started only responding part time • would not turn on • would not appear • wont show up • was dark • just stopped working • has burned in images • burn in • burn in and dead battery • burn • locks won't work • on constantly • doesn't turn off from inactivity • goes out • is intermittently flashing green lines across the screen • small dent • wouldn't light up • would change colors • was scratched • did have very tiny scratches • glitching & frozen • became frozen • you could open • is flickering greenish • flashes yellow • has a faded triangle • went out • unresponsive
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battery
26 88
is very poor • is trash • poor • remove • seemed like an old • will fix the problem • only complaint • sucked • wouldn't hold • would not charge • died with 35% • drains • well need replaced • does not hold a charge very long • would sporatically hold a charge often dying • doesn't last long • just awful • wont even charge at all • going dead extremely fast • could not get it to hold a charge
battery
positive 26
new • reemburst • really fast • removable • lasts longer • replacement • much better • backup • last a long time • fairly fast processing • replaceable • powered it up • took really long to charge • holds fairly well • is still strong • looked brand new • was awesome • will be full • super fast • need • lasted longer • extended • original • was in perfect condition • strong
negative 88
is very poor • is trash • poor • remove • seemed like an old • will fix the problem • only complaint • sucked • wouldn't hold • would not charge • died with 35% • drains • well need replaced • does not hold a charge very long • would sporatically hold a charge often dying • doesn't last long • just awful • wont even charge at all • going dead extremely fast • could not get it to hold a charge • was taken out for 2 hours • went bad • didn't even last two months • only lasts for one hour • cant make 24 hours • sometimes drains suddenly • won't charge • out and retry • is junk • will not charge • drains within an hour with little use • dies super fast!freezes • became swollen • had to be replaced • doesn't explode • does not hold a charge • is pretty drained • is pushing 2 or 3 years • has gone from 100% to 23% • plunged lower • won't re-charge • low • shuts off • out and restarting • down • cover so thin • died quick • did not include • does not last very long • seems to not hold a charge • doesn't stay charged • was dead once • would probably only last a month • out to get it to reset • is dead • weakness • was no • rather have • had a red moisture indicator • got too hot • kind of falls out easily • does not stay long enough • showed signs of water damage • drains in just a few hours • out • was still charged into the upper 70 % • doesn't charge • different • is terrible • stop it
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seller
15 23
sent replacement battery immediately • didn't even respond • do not buy • does not keep the information • only provide a 90 days warranty • fixed the issue quickly • did a very bad job • is definitely not • will avoid anything to do • sells crap merchandise • not be buying • neither • beware • replaced the original phone • will not buy anything • would refund me $10 • would just refund me • would caution • is questionable • is stonewalling
seller
positive 15
true to is description • was good to work with • replace it very fast • would definitely use • looking at other • good • was new • excellent • gets a full two thumbs • supreme deals 18 • honest • great • vianna tech • was excellent • was very responsive
negative 23
sent replacement battery immediately • didn't even respond • do not buy • does not keep the information • only provide a 90 days warranty • fixed the issue quickly • did a very bad job • is definitely not • will avoid anything to do • sells crap merchandise • not be buying • neither • beware • replaced the original phone • will not buy anything • would refund me $10 • would just refund me • would caution • is questionable • is stonewalling • no consequences • had that cleared up for me • were unable to help me
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charger
4 18
does not work • didn't work • isn't the correct charger • no • was wrong • had my old • packaged with the phone was not charging it • has stopped working • doesn't work • trying a new • no longer work • needs replaced • is terrible • did not work • incorrect • had been connected 3,068 times
charger
positive 4
recommend • seems to fit loosely in the port • durability • brand new
negative 18
does not work • didn't work • isn't the correct charger • no • was wrong • had my old • packaged with the phone was not charging it • has stopped working • doesn't work • trying a new • no longer work • needs replaced • is terrible • did not work • incorrect • had been connected 3,068 times
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picture
6 6
split into 4 quadrants • i had taken :-( • turn out horrible • unfocused • are mostly blurry • are trash
picture
positive 6
great • accurate • good • better • aren't blurry
negative 6
split into 4 quadrants • i had taken :-( • turn out horrible • unfocused • are mostly blurry • are trash
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samsung
3 9
epic failure • doesn't honor the warranty • will never purchase • opens a trouble ticket • has horrible customer service • refused to honor 1 year warranty • refuses to honor • not that well built • will never go back to
samsung
positive 3
great • stellar • checked
negative 9
epic failure • doesn't honor the warranty • will never purchase • opens a trouble ticket • has horrible customer service • refused to honor 1 year warranty • refuses to honor • not that well built • will never go back to
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sim card
3 8
no • trouble • isn't even compatible with verizon • is invalid • does not come • invalid • did not required me to get a sim card from sprint
sim card
positive 3
should have come with a new phone • have it activated • ease
negative 8
no • trouble • isn't even compatible with verizon • is invalid • does not come • invalid • did not required me to get a sim card from sprint
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charging port
1 9
was broken • had started to go out • stopped working consistently • has broken • did not work • would only work • horrible design • faulty
charging port
positive 1
went out
negative 9
was broken • had started to go out • stopped working consistently • has broken • did not work • would only work • horrible design • faulty
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apps
3 6
reinstalling • were becoming no longer supported • just slipped into a multiscreen setting • shut down • freezing • shuts off randomly
apps
positive 3
i want without that storage space installed concurrently • not so easy • no problems
negative 6
reinstalling • were becoming no longer supported • just slipped into a multiscreen setting • shut down • freezing • shuts off randomly
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sound
1 7
no • doesn’t work • goes in and out • get worse the longer • broken • flashing erratically • not functioning
sound
positive 1
better
negative 7
no • doesn’t work • goes in and out • get worse the longer • broken • flashing erratically • not functioning
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reception
2 5
terrible • cant get • fuzzy • was hit or miss
reception
positive 2
much better • was awesome
negative 5
terrible • cant get • fuzzy • was hit or miss
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speaker
1 6
is horrible • fried • was damaged • is not very loud • being crap • clearly not an english
speaker
positive 1
got a little better
negative 6
is horrible • fried • was damaged • is not very loud • being crap • clearly not an english
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verizon
2 3
not • does not work • could to fix the problem
verizon
positive 2
is costing me $180 • like
negative 3
not • does not work • could to fix the problem
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