Amazon Rating

Echo Dot (2nd Generation) - Smart speaker with Alexa - Black

We have analyzed 1800 reviews and found:

35% of users say that: Product works great, worked great, works well, was easy to set up. Alexa is great, is amazing, can do so much more, is a game changer. Echo dot is perfect, has the best integration, is without a doubt one of the best items, has worked great. Speaker works well, is clear, is better than the gen 2, was improved. 2% of users noticed that: Sound quality is awful, is not great, is poor, was worse. Volume is very low, is not loud, is to low, is low. Google has always had difficulty. Wifi will not work, is needed, is the culprit, is no connecting .

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
945 314
love • great • like • works great • loves • good • easy to use • really like • ’s great • awesome • worked great • excellent • gift • works well • was easy to set up • was a gift • every day • is awesome • i thought i would • fun
product
positive 945
love • great • like • works great • loves • good • easy to use • really like • ’s great • awesome • worked great • excellent • gift • works well • was easy to set up • was a gift • every day • is awesome • i thought i would • fun • amazing • convenient • compact • are great • works • loved • works fine • can do • is perfect • very helpful • louder • so much easier • arrived on time • very happy • does everything • nice • is amazing • was a great investment • sounds great • ’s ok • ’s nice • lot of fun • are awesome • better • perfect • just works • is my second one • easy • ’s small • very useful • was very easy to set up • use • saves so much time • useful • is small • is great • ’s awesome • so easy to use • wonderful • is my second echo • ’s fine • liked • alexa • just ok • like some things • needs a lot of updates • can listen whenever • worked • works perfectly • is fine for setting alarms
negative 314
garbage • is defective • stop working • just stopped working • don't use • don't like • doesn't work • stopped working • useless • not a fan • is nowhere close to it • completely freaked out • started spouting gibberish • isolated problem • ’s time to eat • ’s not really that loud • doesn't make international calls • was just her age • might send me back • was a little confusing to setup • extremely buggy • turn my television off • occasionally has problems hearing my wife's voice • was difficult • ’s not really loud • worked for a couple days • goes into screen saver mode • would always disconnect from the wifi • swear • is impossible • doesn't respond • was purchased to help in the event my husband fell when i was away • was a pain to set up • doesn't seem to hear • not a complete • has missed my alarms • be your alarm • took several attempts • wouldn't yell • without removing • will not sync with a different speaker • can hardly hear • frustrated • couldn't live without • is stuck inside a toilet bowl • is useless • is not even worth connecting to • had to change wifi • doesn't seem them now • been the same password • off the damn unit • reset • doesn't know how to get the information • i intend to before giving them to my parents • will not be answered • replace a white one • cant do • had stopped working entirely • would stop working • stopped working almost immediately • doesnt stand out in the room • can never give me an answer • give you trouble • is inconsistent • could not get • like talking to an automated system • crap • do not like • was a waste of my money • not functional
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alexa
91 32
love • is great • nice • doesn’t always answer • is amazing • felt more helpful • can do so much more • is a game changer • proper • is a great helper at home • answers all my questions • is just perfect • is unsure about quite a lot • is the best • have been happy with them • could be my new bff • gets it right • knows exactly when my prime pantry box • is super smart • will remind me about an early appointment
alexa
positive 91
love • is great • nice • doesn’t always answer • is amazing • felt more helpful • can do so much more • is a game changer • proper • is a great helper at home • answers all my questions • is just perfect • is unsure about quite a lot • is the best • have been happy with them • could be my new bff • gets it right • knows exactly when my prime pantry box • is super smart • will remind me about an early appointment • is so much smarter • is very informative • really enjoy • is a great reminder • plays music • is the right choice • is so helpful • is able to learn • will wake you up at 7:00 a.m. • is fun • amazing • is knowledgeable • makes my smart house • listens to me • is very helpful • rocks • thank you • very usefully • doesn’t recognize my contact names • can do over time • answers myquestions • will let you know whether or not she knows anything • does it all • is so fun • convenient to use • wakes me up every morning • doesn’t seem any smarter than siri • makes a great companion • is always good at handling more complex questions • is fun and functional • says your welcome • needs a lot of help • happily pumped audio • is fine • is nice • can do so much • talks out of the blue • is down right terrific • says good night • is just so convenient • is hilarious • is extremely useful • helps with personal and business-related inquiries • give me my lists • has change how i interact with my house • can be of used • good • is awesome • can do it for her • amazes us with her quick answers to questions
negative 32
is not connecting to the internet • is becoming a piece of crap • must have told them • will get confused • does not require training • is not very knowledgeable • doesn't know anything • has a very difficult time answering a lot of questions • doesn't know • not set up • couldn't live without • had spoken again • can only answer the simplest questions • would not recommend • is spoken • doesn't handle that well • is losing connection • not too impressed • isn't a great listener • is not smart at all • doesn't do that any more • is too sensitive • always shouting • doesnt always understand them • turns on sometimes • don't get me wrong • is a drunk ass mess • does not talk back • doesn’t understand our commands • slightly mispronounces certain words • is even more frustrating the mini • off green
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echo dot
50 21
love • absolutely love • loves • is perfect • looking • has the best integration • a little less than a year ago • kitchen the other in the bedroom • really like • enjoying • deal • very pleased • enjoy • integrate well • is without a doubt one of the best items • has worked great • amazing • is awesome • was a gift • have won over our house
echo dot
positive 50
love • absolutely love • loves • is perfect • looking • has the best integration • a little less than a year ago • kitchen the other in the bedroom • really like • enjoying • deal • very pleased • enjoy • integrate well • is without a doubt one of the best items • has worked great • amazing • is awesome • was a gift • have won over our house • is an interesting • very convenient • is a nice addition • easy way to reorder everything • spot, echo • designed • is pretty cool • less than 6 months • fun • work great • like • have a broader knowledge base • is great technology • are the best thing
negative 21
is not a big deal • is completely useless • was not shipped with power cord • has been defective • frequently ask questions of it • will remain unplugged • consistently stops playing music • will make a noise • are no longer functional • would not buy • in the trash • has to be connected to the wall • was wrong • is causing • has many flaws • no longer holds a charge • doesn't recognize my network • can't find the bluetooth speaker • does not fit • did not order • is white
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speaker
42 26
great • better • works well • could be better • excellent • low quality • clear • fairly good • is clear • aren’t that powerful • improved • is better than the gen 2 • ok for music • was improved • really good • is small • are fine • amazingly great • isn’t very loud • not very loud
speaker
positive 42
great • better • works well • could be better • excellent • low quality • clear • fairly good • is clear • aren’t that powerful • improved • is better than the gen 2 • ok for music • was improved • really good • is small • are fine • amazingly great • isn’t very loud • not very loud • need • great little • is way too soft • has better compatibility • looks nicer than echo • smart • could be higher quality • just fine • good personal • is great • would be in my kitchen • was a bit better • works • controls for items around the house • good • sounds 10x better • is quiet
negative 26
very disappointing • is terrible • are not nearly as good • isn't very loud • never ordered • faulty • weren't great in the dot • work have to go through speaker on my ipad • not very loud • is not the greatest • could be stronger • was a nightmare • is terrible sounding • is not good • is never going to be great • horrible • is reading of a screen • is almost unbearably high pitched • is not very good • constantly breaks up now • arent high quality • over and over • poor • not as loud • is subpar • not the best
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device
52 15
great • great little • awesome • is great • helpful little • little • i own 4 other alexa • actually worked the way they say it should • can add some entertainment and company • liked • work • incredible • echo • very lovely • easier to set up • better • good little • work great • very solid reliable • ’s perfect
device
positive 52
great • great little • awesome • is great • helpful little • little • i own 4 other alexa • actually worked the way they say it should • can add some entertainment and company • liked • work • incredible • echo • very lovely • easier to set up • better • good little • work great • very solid reliable • ’s perfect • works with a lot • really like • very useful • intelligent • is running very smoothly • never has any glitches • are working • has changed my life • lots of fun • nice • very cool little • almost 2 and a half years • record everything • pretty entertaining • hands-free • won • stick • can provide me the weather • will bring to the home • grear • wonderful • is definitely a work in progress • 3rd generation • works • has much better range • has given her a sense of independence
negative 15
are not in your home • does not have enough speaker power • needy these days • fails to operate on a daily basis • has problems hear commands • trouble • only stream • never showed up • located next to my wifi router • only reason i purchased music from amazon • does not work out • is hard of hearing • stopped working • crappy • isn’t for deaf folks
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sound
33 18
great • good • better • beautiful • wasn’t nearly • is important • great in the classroom • okay • high definition • is great • thunder nature • isn’t the best • amazing • pretty good • is good • is lesser quality • is so much better • isn’t very good • alexa in the kitchen • is excellent
sound
positive 33
great • good • better • beautiful • wasn’t nearly • is important • great in the classroom • okay • high definition • is great • thunder nature • isn’t the best • amazing • pretty good • is good • is lesser quality • is so much better • isn’t very good • alexa in the kitchen • is excellent • best • love • is decent • is not bad • puts out • los quality
negative 18
tinny • will cut out • is barely audible in my classroom • is too low • is horrible • not strong • is way too low • no • terrible • is poor • don't like • is tinny • not very loud • is also very hollow • don't get the complaints • not good • like “door
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dot
20 17
echo • work great • good little • was great • is amazing • works well • are all about • help us to communicate • is very helpful • great • like • loves her echo • will do anything that the regular echo • would have been alot louder • works best • recommend • is setting on the pillow next to • is perfect
dot
positive 20
echo • work great • good little • was great • is amazing • works well • are all about • help us to communicate • is very helpful • great • like • loves her echo • will do anything that the regular echo • would have been alot louder • works best • recommend • is setting on the pillow next to • is perfect
negative 17
many issues • started having static issues • is very limited • don't cut it • tried • malfunctioned • is unusable • is tiring • will not stream content • difficulty • extremely disappointed • is no good • got stuck at one point • is not very loud • doesn't have the richness sound of the echo • did not automatically search for my wifi network • does not read loud enough
More information
echo
32 3
regular • love • big • forever • is doing great • is so smart • very impressed • is great • is an extra one for my granddaughter • is a lifesaver • total of 8 dots • pretty basic questions • without complaint • full size • little • very pleased • choice • white • is much better albeit larger • integrated part of my home
echo
positive 32
regular • love • big • forever • is doing great • is so smart • very impressed • is great • is an extra one for my granddaughter • is a lifesaver • total of 8 dots • pretty basic questions • without complaint • full size • little • very pleased • choice • white • is much better albeit larger • integrated part of my home • pretty sure • perfect • just smaller • works well • is addictive • is really cool • larger • has been helpful • was easy to set up
negative 3
bug • is dumb • smallest
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music
28 7
favorite • good • love • looking forward to get • can hear • great • playing • sometimes for fun jokes • clear • unlimited • played • nice • loud enough • foremost • amazing • are enjoying • reordering things • entertaining • loves • able to ask her to play
music
positive 28
favorite • good • love • looking forward to get • can hear • great • playing • sometimes for fun jokes • clear • unlimited • played • nice • loud enough • foremost • amazing • are enjoying • reordering things • entertaining • loves • able to ask her to play • control of lights • mainly to play • want to stream
negative 7
bad • stop • sometimes she won’t • sometimes stops after playing a few seconds • cannot play • not play • isn't great
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amazon
19 12
like • thanks • doesn’t have support people who know anything about alexa • prime music • only covers alexa enabled devices for 90 days • work perfectly • prime day • really amazing • make alexa work with brazilian portuguese • has a lot of work • sells more easily • does • enough • worked great • has this down • really needs to work on their tech • need • has updated the alexa app • listens to everything you say
amazon
positive 19
like • thanks • doesn’t have support people who know anything about alexa • prime music • only covers alexa enabled devices for 90 days • work perfectly • prime day • really amazing • make alexa work with brazilian portuguese • has a lot of work • sells more easily • does • enough • worked great • has this down • really needs to work on their tech • need • has updated the alexa app • listens to everything you say
negative 12
found out • won't refund my money • little bit harder • very disappointed • gives no contact information • how to fix it • i was out of warranty • attrmpting to resolve the issue • i'm trying to follow your instructions • failing for over an hour • has fixed things • could not get it to work
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price
25
great • good • was a good deal • was reasonable • was ok • was certainly right • nice to get • decent • very reduced • didn’t pay full • was good • works great!great • low • lower
app
16 6
works great • was easy to install • easy to use • keeps telling me that echo • looking forward • dots working • actually worked • runs properly with amazon features • is totally revamped • reordering things • n’t played • is helpful • is very hard to use • finally got it • looks and feels cheap
app
positive 16
works great • was easy to install • easy to use • keeps telling me that echo • looking forward • dots working • actually worked • runs properly with amazon features • is totally revamped • reordering things • n’t played • is helpful • is very hard to use • finally got it • looks and feels cheap
negative 6
takes me the orange light phase of the app • can’t get the dot reconnected • is horrible • is a joke • kept forgetting the device • rate
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item
17 3
good • great • excellent • needed to make eco dot • fun • lot of fun • has both positive • arrived and functions as advertised • is awesome • works great • was purchased for my bathroom • kool • is a great addition to the alexa • listen to everything in your house • was easy to install
item
positive 17
good • great • excellent • needed to make eco dot • fun • lot of fun • has both positive • arrived and functions as advertised • is awesome • works great • was purchased for my bathroom • kool • is a great addition to the alexa • listen to everything in your house • was easy to install
negative 3
never used smart home • is too complicated • was disappointed
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setup
17 3
easy • easy to • easy to use • is simple • all over again • lightweight • simple
setup
positive 17
easy • easy to • easy to use • is simple • all over again • lightweight • simple
negative 3
could not be easier • was kinda difficult • is horrible
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this product
16 4
love • like • liked • is very good • don't bother • simple enjoy
this product
positive 16
love • like • liked • is very good • don't bother • simple enjoy
negative 4
away • very disappointed • completely disappointed • not recomend
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size
15 1
full • perfect • compact • perfect compact • small • very useful • like • nice small • perfect little • love • nice • convenient
size
positive 15
full • perfect • compact • perfect compact • small • very useful • like • nice small • perfect little • love • nice • convenient
negative 1
does not matter
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weather
14 1
helps with so many different things • easy to check • have her reordering things from amazon • doesn't nag • before opening my eyes • always check • basic • is good • gives me • useful • latest news • keeps offering • is at the time • is great
weather
positive 14
helps with so many different things • easy to check • have her reordering things from amazon • doesn't nag • before opening my eyes • always check • basic • is good • gives me • useful • latest news • keeps offering • is at the time • is great
negative 1
turning on and off lights
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gadget
14
cool • great • great little • works better • can serve my purpose • excellent • neat little • awesome • comes in handy for music and trivia • very useful • cool little • little
everything
13 1
love • true • good • needs an app • is just great • works • connects quickly • is great • went well • great • is good • was well for a day
everything
positive 13
love • true • good • needs an app • is just great • works • connects quickly • is great • went well • great • is good • was well for a day
negative 1
don't know how to use
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buy
11 2
great • good • very soon
buy
positive 11
great • good • very soon
negative 2
stopped working • not cool
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thing
9 3
looking forward to learning more • best • great • handy • fun • super useful • nice • coolest • good
thing
positive 9
looking forward to learning more • best • great • handy • fun • super useful • nice • coolest • good
negative 3
worst • is nothing • does not know the answer
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set up
10 1
easy • super easy • works great • absolute pain
set up
positive 10
easy • super easy • works great • absolute pain
negative 1
was not very good
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purchase
10 1
best • great • wonderful • favorite • does exactly as instructed • 2nd dot • echo • incredibly happy
purchase
positive 10
best • great • wonderful • favorite • does exactly as instructed • 2nd dot • echo • incredibly happy
negative 1
not disappointed
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voice
7 3
is pretty loud • clear • nice • is 50/50 as well • i much prefer • great • overlapped
voice
positive 7
is pretty loud • clear • nice • is 50/50 as well • i much prefer • great • overlapped
negative 3
no • hard to understand • is nothing wrong
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unit
7 3
constantly • enjoyed • larger • decent • friends • have performed perfectly • great
unit
positive 7
constantly • enjoyed • larger • decent • friends • have performed perfectly • great
negative 3
will turn on • not work • will intermittently go green
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this thing
8 2
love • helps me with everything • is a blast • is just too cool • is so liberal • knows everything
this thing
positive 8
love • helps me with everything • is a blast • is just too cool • is so liberal • knows everything
negative 2
couldn't understand a word i said • is pretty bad
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quality
8 1
very pleased • positive • better • good • is way better on the echo • is lower than the echo • amazing • was surprised
quality
positive 8
very pleased • positive • better • good • is way better on the echo • is lower than the echo • amazing • was surprised
negative 1
poor
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review
7 2
5 star • 1 star • are written with the hope of helping other amazon customers • good • will be more catharsis than useful • honest • countless professional
review
positive 7
5 star • 1 star • are written with the hope of helping other amazon customers • good • will be more catharsis than useful • honest • countless professional
negative 2
is late • is pointless
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song
7 2
favorite • just start playing • is fine • can recognize • are funny • plays my favorite
song
positive 7
favorite • just start playing • is fine • can recognize • are funny • plays my favorite
negative 2
skip • random
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room
6 2
great • smaller • 4 units • buying • access to alexa
room
positive 6
great • smaller • 4 units • buying • access to alexa
negative 2
is white • won't fill
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information
6 1
is able to get • very convenient • useful • nice and compact • great • enjoy
information
positive 6
is able to get • very convenient • useful • nice and compact • great • enjoy
negative 1
useless
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feature
6
awesome • work in the best condition • favorite • was the prime motivator • good • gets loud
alarm
6 1
works well • morning • love • decent • works just fine • good
alarm
positive 6
works well • morning • love • decent • works just fine • good
negative 1
’s not to loud
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sound quality
18 23
poor • is awful • is not great • is poor • isn't great • disappointed • was worse • is really bad • is not that great • enough to be distracting at times • terrible • is obviously lacking • tinny • is garbage • is so poor • super disappointed
sound quality
positive 18
isn’t as good • can be definitely better • isn’t that great • ok • isn’t the best • is fair • average • is amazing • isn't as good • is fine • nice • is pretty good • is the best • lacking • is great perfect • much better • gem
negative 23
poor • is awful • is not great • is poor • isn't great • disappointed • was worse • is really bad • is not that great • enough to be distracting at times • terrible • is obviously lacking • tinny • is garbage • is so poor • super disappointed
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volume
11 14
poor • very low • is very low • does not support • is not loud • limited • low • at random • would reset • is to low • does not work • down to 5” • is low • nothing like the full size echo
volume
positive 11
was louder • great • is fine • was higher bc • adjust • not enough • is very low naturally • super low • low
negative 14
poor • very low • is very low • does not support • is not loud • limited • low • at random • would reset • is to low • does not work • down to 5” • is low • nothing like the full size echo
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google
4 7
has always had difficulty • no • sorry • doesn't require me to open a skill • no longer understands simple commands • switched to echo dot • not as good
google
positive 4
more self aware than • understands everything • can translate anything • lot better
negative 7
has always had difficulty • no • sorry • doesn't require me to open a skill • no longer understands simple commands • switched to echo dot • not as good
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wifi
2 9
will not work • is needed • not recognize • did not connect • connectivity issues • like • plugs and light switches • is the culprit • is no connecting
wifi
positive 2
best • is good
negative 9
will not work • is needed • not recognize • did not connect • connectivity issues • like • plugs and light switches • is the culprit • is no connecting
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phone
5 5
can't answer • off the hook • many times to find • don't have to worry about paper • can either
phone
positive 5
do more work • is connected to alexa • allows to call • better • all night
negative 5
can't answer • off the hook • many times to find • don't have to worry about paper • can either
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bluetooth speaker
3 5
not • careful • is approximately a foot away • not to the • won't connect now
bluetooth speaker
positive 3
nice • can be fixed • gained so much more
negative 5
not • careful • is approximately a foot away • not to the • won't connect now
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voice recognition
4 4
confuse my voice • is so unreliable • problematic • only allows specific people to control alexa
voice recognition
positive 4
great • expected better • is way better • works 50% of the time
negative 4
confuse my voice • is so unreliable • problematic • only allows specific people to control alexa
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