Amazon Rating

TracFone Samsung Galaxy J7 Sky Pro 4G LTE Prepaid Smartphone

We have analyzed 364 reviews and found:

38% of users say that: Phone works great, is great, is nice, is perfect. Product is fast, is easy to use, works great, works well. Tracfone meets all of my needs, was easy, is better, is the best services. Screen responds great to the touch, is clear, is bright, is beautiful. 1% of users noticed that: Customer service is no, was truly a painful, are no help either. Sim card was incompatible. Airtime card was no, was not in the package. Problem is two fold, has not been fixed.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

phone
277 77
great • love • good • best • very nice • nice • better • very pleased • works great • excellent • awesome • smart • is great • very happy • really like • would recommend • is nice • easy to use • very satisfied • is perfect
phone
positive 277
great • love • good • best • very nice • nice • better • very pleased • works great • excellent • awesome • smart • is great • very happy • really like • would recommend • is nice • easy to use • very satisfied • is perfect • expensive • is fast • really cheap • has alot of extras • is the best • i am happy • enjoying all aspects • is easy to use • works very well • is pretty good • i purchased • does it • my favorite • is just great • much better android than lg • cool upgrade • same • good looking • is wonderful • just fine • is definitely filling my needs • wait 2 days • was very nice • gift for my husband • he loves • transferred everything • for almost 20 years • even file a claim • very very nice • has worked very well • need • had to enter 60 names • works fantastic • will be alright • does not cut it • without the minutes • is working • looking • by itself $99 • with bundle $129 • can make calls to regular phone numbers • paying for data • much fancier • fun • with a different companies plan • look up • is the best phone • handles it so well • really amazing • highly recommend
negative 77
upgrade to my failing 3+ year old lg • sits on a desk or your lap • locked • problem • isn't an option • is locked • hard time • had problems • would not read the sim card • has been blocked from making or receiving phone calls • away • do not recommend • can't return • was too slow • limited on memory • could not get it to work in canada • is obsolete • will not unblock • is really bad • does not cut it • kid - dont • does not come with a card • without their special is $99 • all refused • automatically shuts off the wifi • could not even deal with my limited needs • problems • unresolved • much trouble • ended up getting hacked • not new • has a password set • useless • available to use • would lose all minutes • was now inactive • knowing this defect • does not do what i bought it for wifi calling • will let the app find the amp • will not do as advertised • don't have that problem • is a nightmare • is doa • was activated at a different zip code • pick something else out • you cannot activate • carry according to the zip code • back • was summarily returned • is not my main phone • not paying $1,000.00 • doesn't really use a phone • for a month and a half • not want an expensive • good • was unable to get the service to work • automatically turning on and searching for a wifi signal • wiped itself out • was starting • made some noises • has been off for the night • could not have been easier • with minimal storage • is too bad • received missing sim card • very disappointed • freezing • to work • took at least an hour • only prepaid
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product
257 100
love • like • is fast • is easy to use • very happy • great • works great • likes • works well • absolutely love • does everything • fast • faster • good • definitely recommend • really like • really likes • very good • happy with • loves
product
positive 257
love • like • is fast • is easy to use • very happy • great • works great • likes • works well • absolutely love • does everything • fast • faster • good • definitely recommend • really like • really likes • very good • happy with • loves • has enough memory • took about a full hour of speaking to offshore customer service • could be so much easier • is so user friendly • long ago • has all the features • easy to use • fits great in my hand • wish • could happen • is just this phone • works just fine • able to play • was a barely noticable scratch • was fully submerdged in water • covered in piss • works like • is definitely going to be with me • does all you need • fits the bill • added the bonus minutes • with plenty of room left • loved • do like • upgraded • week • i needed to buy air time • make listening • is simple to use • out need more time to check out the many features.screen • ’s great • about the same • was still okay • way smarter the me • unbelievable • knows where you have been • 800 number with a recorded message • is performing great • advertised • clear • works • comes so close without the heavy • was very impressed • was easy to set up • can't be refilled • life saver • will do almost everything the expensive • starts going downhill - fast • is better to buy the phone • was quicker
negative 100
is not • would not turn off • does not • don't carry • completely disappointed • problem • cannot fix • turns out • has barely scratched the screen • hit hard • dropped • won't restart upon hard impact • ironic and annoying at times • not happy • is not going to do what i want • fix • didn't send • did take tracphone a day • was fixed • locked • doesn't like • only costs me about $20 a month • had either been thrown or dropped • don't like • not dso happy • doesn't? • was time to make the change • happening more often • deleted all my contacts • did not see • is not good • stuck • had problems with numbers-- • repeatedly • couldn't understand • can't say anything • is so not worth the headache • is not a knock on amazon • did not care • has wifi capability • can't hear • off • frustrated me • does freeze • lag from time to time • feels less flimsy • melded into the hard plastic • already slipped from my hand • not close • never have a problem • was missing • could take 24 or so hours • doesn't go as smoothly • won't take long • activated for a short time • can't figure • doesn't qualify for wifi calling • did not came with it • in the dump • did not come with the $40 airtime bundle that was advertised • few days • wasn't even a $40 bonus • came with a 30 day tracfone card • is what i was told • few times • only took about 15mins • is locked to verizon towers • are pretty terrible • isn't samsung's fault • gets fix
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tracfone
28 23
love • meets all of my needs • was easy • almost 10 years • long • upgraded • is better • is the best services • has a comparable or better signal • came with a $40 airtime bundle • best • big fan • to a $100 • big deal • easy to set up • works well • thank you • gives the same service • decent • 5 stars
tracfone
positive 28
love • meets all of my needs • was easy • almost 10 years • long • upgraded • is better • is the best services • has a comparable or better signal • came with a $40 airtime bundle • best • big fan • to a $100 • big deal • easy to set up • works well • thank you • gives the same service • decent • 5 stars • favorite • was added to my account • fast • needs to be more forthcoming • was the perfect choice • for more than ten yrs • fine
negative 23
due to samsung • is horrible • is a company to avoid all together • beware • provides no help in fixing the problem • do not i repeat • gone dealing • with some memory to work with • has not fixed • cannot fix a login issue • is unable to help solve my problems • normal process • did not seem to know about the amazon airtime bundle • not sure which • corrected the mistake • extremely disappointed • are a bunch of liars • not happy • is no longer offering triples • has gone back to cdma • bit weird • is a money pit • crappy
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screen
37 10
bigger • big • large • clear • bright 5.5 inch • responds great to the touch • is clear • smaller • is bright • is beautiful • larger • larger 5.5 • nice • is very adequate • is smaller than my lg • larger clear • crisp bright • is bigger • plenty of speed and power • is larger than my earlier sky
screen
positive 37
bigger • big • large • clear • bright 5.5 inch • responds great to the touch • is clear • smaller • is bright • is beautiful • larger • larger 5.5 • nice • is very adequate • is smaller than my lg • larger clear • crisp bright • is bigger • plenty of speed and power • is larger than my earlier sky • is nice • is larger • slightly bigger • is vibrant with deep • rich blacks making photos • is big • bright • 5.5 • super amoled • nice large
negative 10
hit directly on the metal barrel • went black • just goes black • goes dark • not as sharp • broken • opening • not a super amaloid • gets cracked • cons:*low resolution
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camera
18 7
great • can be amazing • takes a good picture • still needs work • not sharp • very bright light • very please • ease of use • is good enough for my needs • most • nice • better • very functional • works a bit • good light • steady hand • gives clear sharp pictures
camera
positive 18
great • can be amazing • takes a good picture • still needs work • not sharp • very bright light • very please • ease of use • is good enough for my needs • most • nice • better • very functional • works a bit • good light • steady hand • gives clear sharp pictures
negative 7
terrible • is not great • is distorted • very disappointed • seems a little fussy • is substandard battery life • stinks
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price
20 4
great • good • incredible • best • can't beat • works perfectaly • decent • was extremely attractive • is a plus too • happy with the • was below the promotional price
price
positive 20
great • good • incredible • best • can't beat • works perfectaly • decent • was extremely attractive • is a plus too • happy with the • was below the promotional price
negative 4
not at this • can't beat • has gone up to $135.53 • came down
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battery life
18 3
great • longer • is very good • is excellent • is extraordinary • long • most • best • more • is good
battery life
positive 18
great • longer • is very good • is excellent • is extraordinary • long • most • best • more • is good
negative 3
horrible • wasn't that good • is not that good
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battery
10 6
removable • like • ease • better • lasting • lasts for about a week • holds the charge for along time • good • well • easy
battery
positive 10
removable • like • ease • better • lasting • lasts for about a week • holds the charge for along time • good • well • easy
negative 6
is replacable for cheap • pretty weak • died in less than 4 months • doesnt wk • will die • is like nothing
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amazon
12 2
thank you • special offer for tracfone with glee • had included was for 90 service days • no way to contact anyone • refunded $25 to my account • was very helpful • bought a phone • thank you tracfone • never • is taking it back • thanks again
amazon
positive 12
thank you • special offer for tracfone with glee • had included was for 90 service days • no way to contact anyone • refunded $25 to my account • was very helpful • bought a phone • thank you tracfone • never • is taking it back • thanks again
negative 2
not • bought directly from tracfone
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size
11
nice pocket • larger • like • is just right for him • really liked • ease of use • love • loves • large • needed • is like a small tablet
deal
11 1
great • good • very good • works well
deal
positive 11
great • good • very good • works well
negative 1
bad
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service
7 4
is good • great • is fine • will be changing • off of • no issues
service
positive 7
is good • great • is fine • will be changing • off of • no issues
negative 4
would not continue • inadequate • is through tracfone • no
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feature
9 1
better quality • solid • love • very please • works well • size • lots • limited in • extra
feature
positive 9
better quality • solid • love • very please • works well • size • lots • limited in • extra
negative 1
worst
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samsung
5 4
delighted • is the best • far superior • has features • is a good company
samsung
positive 5
delighted • is the best • far superior • has features • is a good company
negative 4
did not compromise that much • informed of my mistake • could not have been easier • has never let me down
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pictures
8
great • beautiful big • good • looking at • takes good • are so clear • fairly decent
text
6 2
lots of minutes • very well • were credited to phone • was able to transfer my minutes • easy to • really pop
text
positive 6
lots of minutes • very well • were credited to phone • was able to transfer my minutes • easy to • really pop
negative 2
were lost • is not true black
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smartphone
5 3
modern • outstanding • is a welcome no contract purchase • better • awesome
smartphone
positive 5
modern • outstanding • is a welcome no contract purchase • better • awesome
negative 3
very hesitant • was many years old • running out of service days
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this phone
7
love
sound
6 1
is absolutely great • much better • is impressive • is loud • clear • is clear
sound
positive 6
is absolutely great • much better • is impressive • is loud • clear • is clear
negative 1
is awful
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speed
6 1
is just as fast • dramatic • most • large 5.5 screen • great • more
speed
positive 6
is just as fast • dramatic • most • large 5.5 screen • great • more
negative 1
smaller housing
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review
5 2
were all positive • is primarily for the tracfone service • lots • will update • helped me so much
review
positive 5
were all positive • is primarily for the tracfone service • lots • will update • helped me so much
negative 2
bad • mistake
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data
4 2
unlimited • promised minutes • transferred perfectly • access long
data
positive 4
unlimited • promised minutes • transferred perfectly • access long
negative 2
were lost • works w/
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screen size
6
very happy • nice • dramatic • is a nice upgrade • bigger • is great
storage
5 1
plenty • enough • can upgrade • is a big plus for me
storage
positive 5
plenty • enough • can upgrade • is a big plus for me
negative 1
not enuff
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reception
3 2
is great • good • is excellent
reception
positive 3
is great • good • is excellent
negative 2
bad • poor
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picture quality
4 1
great • could definitely be better • was a bit better • is good
picture quality
positive 4
great • could definitely be better • was a bit better • is good
negative 1
is not that great
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lg
3 2
always had • served me well • better
lg
positive 3
always had • served me well • better
negative 2
was slower • not go for an
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keyboard
4 1
is much more responsive • accurate • fast • prefers
keyboard
positive 4
is much more responsive • accurate • fast • prefers
negative 1
is so small
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resolution
4 1
opened for • reasonably high • are outstanding • just seemed better
resolution
positive 4
opened for • reasonably high • are outstanding • just seemed better
negative 1
no
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display
5
great • clear • reasonably fast • size
quality
4
very pleased • is unsurpassed • amazing • is less
wifi
4
work well • can still use • good • stronger
smart phone
4
cheap • very nice • nice thing • fine entry level
memory
4
good size • much more • more • much
processor
3
powerful • is snappy • better
app
7 8
tracks balance • you won't use • garbage • stop • wouldn't come up • i got rid of • hasnt even activated it • like the wunderground local weather
app
positive 7
very taxing • no problems • you can't get rid of, 8gb • did you tube • practical purpose • actually work • awesome
negative 8
tracks balance • you won't use • garbage • stop • wouldn't come up • i got rid of • hasnt even activated it • like the wunderground local weather
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customer service
1 7
is no • was truly a painful • unnecessarily lengthy process • trying to get it to work • had no answers • do not speak good english • are no help either
customer service
positive 1
good
negative 7
is no • was truly a painful • unnecessarily lengthy process • trying to get it to work • had no answers • do not speak good english • are no help either
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call
2 4
cut off • interrupted • terminated • about 47 minutes
call
positive 2
have a rep help me • rare
negative 4
cut off • interrupted • terminated • about 47 minutes
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sim card
4
without • problem • did not work • was incompatible
money
2 2
don't waste • dont waste
money
positive 2
ton • best
negative 2
don't waste • dont waste
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