Amazon Rating

LG Nexus 5X H790 32GB Unlocked 4G LTE Smartphone for all GSM + CDMA Carriers (AT&T, T-Mobile, Verizon, Sprint) w/12MP Camera - Carbon Gray (Certified Refurbished)

We have analyzed 115 reviews and found:

16% of users say that: Product is great, worked, working perfectly, is happening to a lot of customers. Price was right. Device was exactly what i wanted, was <3 months in my possession. Pictures are decent, are amazing. 18% of users noticed that: Phone is defective, is not compatible with sprint, was absolutely filthy, was not unlocked for sprint service. Battery is pretty horrible. Battery life has been bad. Seller will not buy, was not willing to work, is knowingly selling defective product.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
47 46
is great • still runs pretty well • i'm already connected to their tower • for sprint • worked • continues to do so • for google fi • for my kid • had all of features • good • powers on • working perfectly • does everything • is happening to a lot of customers • ’s awesome • has two distinct colors • well-known • could have looked a little better • looked like new • was a gift
product
positive 47
is great • still runs pretty well • i'm already connected to their tower • for sprint • worked • continues to do so • for google fi • for my kid • had all of features • good • powers on • working perfectly • does everything • is happening to a lot of customers • ’s awesome • has two distinct colors • well-known • could have looked a little better • looked like new • was a gift • is refurbished • ’s looks like used one • needs to work • easily one of the best phones • on our trip • took several days • hovered around 93-95% that whole time • worked as expected • charges up very fast • is big • very easy to use • works perfect • was called vanilla • well made • noticeable • feels higher resolution • great opportunity • is • been working great • worked fine • sliggish • settled concerning • has been flawless • loved • works flawlessly • continues to work brilliantly
negative 46
totally disappointed • just stopped working • was a failure • wont work • gets heated after using for more than 10mins • was never touched for a refurbished phone • warranty replaced • died 99 days • just shut down • crashed within the return window • really really disappointed • is locked • only after mine failed • was a disappointment • did take the gsm chip • not really a big deal • bad condition • missed opportunity to send • failure rate • was not fixed properly • no longer works • wouldn’t charge • were issues • won’t go past the google screen • will never purchase • like used one and not refurbished • went into a boot loop • won't work • are all defective • went in to a boot loop • back • wasn't to big a deal • basically attempts to restart up • is a known issue • 2 days • started to get hot • becomes sorrowful to have bought this junk • is entirely different • will not arrive with its original box of course • got excessively hot • bootlooped • unexpectedly bootlooped • not recommend • went into bootloop • didn’t take
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price
5
nice • very nice • great • you can't go wrong • was right
device
2 1
was exactly what i wanted • was <3 months in my possession
device
positive 2
was exactly what i wanted • was <3 months in my possession
negative 1
awful
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issues
2 1
transferred everything smoothly • no
issues
positive 2
transferred everything smoothly • no
negative 1
were due to it being refurbished
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problems
2
no • without any major
condition
2
perfect • excellent
pictures
2
are decent • are amazing
performance
2
was great • should be about on par
display
2
good • is really sharp
shipped
2
very nicely • came with instructions
amazon
2
is selling a refurbished device • higher standard
this model
2
is amazing • helpful
phone
39 49
is defective • is not compatible with sprint • do not buy • very slow • was absolutely filthy • does still charge • was not unlocked for sprint service • didn't fall or anything • would not turn on • died within a year • lousy • is not good • is really slow • only comes with 16gb of internal storage • has a manufacturers defect • broke after 6 months • do not purchase • has a known problem • locked up • was useless
phone
positive 39
love • decent • great • was capable of holding a charge • very light • seems great • i like • super cheaply • started the process to activate • works as described • is easy to activate • performs beautifully • is a great value • seems fine • almost perfect condition • die within the first year • crazy • worked for the first two months • had a really tough time getting to 100% charged • looking forward • really nice • will handle anything i use • is good • works perfectly • keeps working well • is cute • pretty simple to use • is great • arrived in perfect condition • i really wanted • is fine • different • is day of release • could last anywhere between two and twelve months • reliable • is awesome
negative 49
is defective • is not compatible with sprint • do not buy • very slow • was absolutely filthy • does still charge • was not unlocked for sprint service • didn't fall or anything • would not turn on • died within a year • lousy • is not good • is really slow • only comes with 16gb of internal storage • has a manufacturers defect • broke after 6 months • do not purchase • has a known problem • locked up • was useless • was not in good condition • would not look like it was stolen • have a lot of problems • looks very old • problem • never held a charge for a whole day • couldn’t even use • is starting to bootloop today • call random numbers • stopped powering on • won't boot all the way • didn't really ever work • try • cannot be repaired • suddenly shut off • no longer turn on • will stop working • does not work easily with sprint • came without a sim card tray • doesn't have any bloatware • terrible • not carrying my business paid • replace a broken galaxy • i got was defective • replaced the circuit board under warranty • boot looped
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battery
2 7
somewhere down the line • not received • dead • almost killed me • is pretty horrible • doesn't last very long • runs out constantly
battery
positive 2
drained fast • is awesome
negative 7
somewhere down the line • not received • dead • almost killed me • is pretty horrible • doesn't last very long • runs out constantly
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battery life
2 4
has been bad • pretty terrible • wasn't very good • extremely low
battery life
positive 2
is good • is amazing
negative 4
has been bad • pretty terrible • wasn't very good • extremely low
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seller
1 3
will not buy • was not willing to work • is knowingly selling defective product
seller
positive 1
delivered exactly as promised
negative 3
will not buy • was not willing to work • is knowingly selling defective product
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sprint
1 2
does not work • does not recognize the imie numbeer
sprint
positive 1
has to add the imei to their system
negative 2
does not work • does not recognize the imie numbeer
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google
1 2
replaced • would repair it
google
positive 1
long debate
negative 2
replaced • would repair it
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charger
3
wrong • worked cause • does show up as charging rapidly
refurb
1 1
save some money
refurb
positive 1
pick up
negative 1
save some money
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lg product
2
i caution buying • don’t bother
camera
2
some cons • worse
customer service
2
poor • awful
lg
1 1
has lost
lg
positive 1
lose a class action suit
negative 1
has lost
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wireless carrier
1
problem
physically
1
not at all impressed
color
1
wrong
life of batteryvery slowlyi
1
very short
connection with sprint
1
tried to establish
call them
1
cannot unlock the phone
buying used devices
1
careful
google nexus 5x unlocked cdma
1
is not on the sprint db
software
1
problems
charging
1
is not fast
grandson
1
wasn't the model
chip
1
small
thing
1
would never power on
video quality
1
was not very good
sd card slot
1
doesn't have
mms
1
not yet verified