Amazon Rating

Square Contactless and Chip Reader

We have analyzed 630 reviews and found:

33% of users say that: Product works great, works, works well, worked perfectly. Device works grate, is easy to transport, has increased sales for my business, works flawlessly. Chip reader has worked great, was great, is great, is perfect. Price is 2.75% per transaction, is good, was of good value, works perfectly. 3% of users noticed that: Square will never recommend, was too busy to respondto my requests, are not responsible, has not perfected its bluetooth technology. Phone was a huge waste of money, has no headphone jack. Connection is sometimes a little dodgy. Card is physically present.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
372 133
great • love • works great • works • works well • easy to use • worked perfectly • like • very easy to use • worked • is great • works fine • works like a charm • works good • worked great • was easy to set up • awesome • compact • good • worked really well
product
positive 372
great • love • works great • works • works well • easy to use • worked perfectly • like • very easy to use • worked • is great • works fine • works like a charm • works good • worked great • was easy to set up • awesome • compact • good • worked really well • tracks just about everything • so quick • was perfect • craft show this weekend • fantastic • works vs the old slider • ’s fast • really works • adds an extra level of security • worked right • fast • ran a test • professional • was easy • includes a magstripe reader • responded giving me some options • from square for the warranty to take effect • worked perfect • works every time • gets the cheap • remembers your device • small enough • was easy to use • ups the ante by 1000% • sooner • worth the percentage charge • is perfect to take payments • possible for my customers • process payments • for our business • is nice • 3.75% + $0.15 per transaction • is easy on my hands • easy to securely take payments • comes with the charging cable • sync • a few times at craft fairs • made purchases quicker • easier • long time ago • has been quick • to update an older on i already had • was rather painless • how much to charge • fair • lasted all day • had no glitches • starts back up again easily • makes things so simple • reads the cards so easiely
negative 133
does not work • doesnt work • simply connect • supposed to do which is read cards • skip • stopped being recognized by my phone • works • is hard to do • not easy • reads chipped cards • won't connect to my phone • has to be charged periodically • does not allow for swipe • don't like having to use • slower • not super happy • i will not buy any more of these cases • was not recognized • does not connect thru bluetooth in settings • worthless • haven't tried • hit-and-miss • closed our account • dont buy • kept disconnecting • completely stopped working • would not accept chip payments • very frustrating • ’s not working • very slow to sync • died 2 weeks after use • may not have been the sellers fault • says no more than 10 ft • after only 3 months of use • didn't • will not stay connected to my phone • won't • will turn on for 2 seconds • cant figure out • didn't capture a single complete credit card number • has happened to • fussy • never have to charge • potential problem • dead and useless • hard to get any warranty assistance • had been opened protective wrap taken off • off • finally broke • was hit and miss • refused to work at all • 2 times • was used and scratched up • won't connect • was dead • doesn't even work over half the time • is very inconsistent • sleeping at inopportune • goes too long between uses • is covered and unreachable • never worked • had to scrap • is disappointing • bad that failed in short order • is much slower • is not this portion • can't wait • have limited life • doesn't take many $10s • was expensive
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device
27 12
great little • perfect • solid • awesome • works grate • is easy to transport • easy to use • has increased sales for my business • great • useful • look very professional • no problems • connects via bluetooth and reads emv and contactless cards • runs from an internal battery power • paid $45 • works flawlessly • list of compatible • is super easy to use • works like it's described • are awesome
device
positive 27
great little • perfect • solid • awesome • works grate • is easy to transport • easy to use • has increased sales for my business • great • useful • look very professional • no problems • connects via bluetooth and reads emv and contactless cards • runs from an internal battery power • paid $45 • works flawlessly • list of compatible • is super easy to use • works like it's described • are awesome • are compatible • is powered on and connected • sure your • has a protective case • good • okay • pretty cool
negative 12
has to reconnect • beware • read “transaction complete • do not take offline payments • turns off very often • faulty • shouldn't just write bad reviews • wary • not been as problematic • do not trust • is terrible • working again
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chip reader
11 8
has worked great • great • was great • is great • is perfect • is so much faster • is fast • is important • offerthe • is easy to use • very easy to use
chip reader
positive 11
has worked great • great • was great • is great • is perfect • is so much faster • is fast • is important • offerthe • is easy to use • very easy to use
negative 8
could not be happier • is horrible • will not charge • is not working • was unused • doesn't work • stuck • doesn't recognize my device
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price
17 1
great • good • amazing • is 2.75% per transaction • is good • was of good value • better • works perfectly • perfect • excellent • reasonable
price
positive 17
great • good • amazing • is 2.75% per transaction • is good • was of good value • better • works perfectly • perfect • excellent • reasonable
negative 1
don't mind the extra charge
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reader
11 7
wonderful • is very handy • previous square • works • have been seamless • is definitely more reliable • quality • easy to use • works well with chips • works well • works great
reader
positive 11
wonderful • is very handy • previous square • works • have been seamless • is definitely more reliable • quality • easy to use • works well with chips • works well • works great
negative 7
is not very reliable • gone back to the older style • accidentally • will go to sleep / turn off • has been terribly inconvenient • does not stay connected • junky
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customer
8 5
commented how quick • simple • was nice • are easily amused • are impressed • already familiar with it • pays at the end of the day • pays $1.00
customer
positive 8
commented how quick • simple • was nice • are easily amused • are impressed • already familiar with it • pays at the end of the day • pays $1.00
negative 5
not taking care • didn't have enough cash purchased with a card • would not do that • do not have an account • doesn't sound like a big deal
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bluetooth
7 5
no issues • you just • is so nice • is convenient • doesn’t need to be connected to my phone • very easily • no bluetooth issues
bluetooth
positive 7
no issues • you just • is so nice • is convenient • doesn’t need to be connected to my phone • very easily • no bluetooth issues
negative 5
takes a little while to boot up • do not reconnect till • doesn't work • is not an instant-on type of connection • disconnects after a few minutes
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business
9 1
perfect • much easier • very small • small-home base • much more secure
business
positive 9
perfect • much easier • very small • small-home base • much more secure
negative 1
not out
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battery life
7 3
long • is great • fast • reliable • is excellent • are awesome • love
battery life
positive 7
long • is great • fast • reliable • is excellent • are awesome • love
negative 3
i am ok with it • was very short • is terrible
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set up
9
very easy • extremely easy to use • fairly easy • was easy • super easy • increases saleseasy • is pretty much straightforward • quick
battery
7 2
lasts for several days • need to conserve • lasts for a long time • beefy • very easy to setup • simple to use • saving
battery
positive 7
lasts for several days • need to conserve • lasts for a long time • beefy • very easy to setup • simple to use • saving
negative 2
doesn't last as long • is low
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app
9
worked most of the time • is definitely user friendly • connect a contactless chip reader • easy to set up • has so much to offer • need your business account // personal account along with routing number • open • will automatically detect when it happens • was easily installed
payment
8 1
fastest • posted quickly • was awesome • dependable • fast • is more secure • easy • is 10× easier
payment
positive 8
fastest • posted quickly • was awesome • dependable • fast • is more secure • easy • is 10× easier
negative 1
never fail
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this product
7 1
love • highly recommend • really love • return • recommend • follows suit
this product
positive 7
love • highly recommend • really love • return • recommend • follows suit
negative 1
does not work
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service
5 1
is impeccably reliable • no reguard to keeping the customer happy • great • very good • excellent
service
positive 5
is impeccably reliable • no reguard to keeping the customer happy • great • very good • excellent
negative 1
can deny
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dock
5 1
square • seemed like it would improve overall ease of use • is in my opinion • essential • more user friendly
dock
positive 5
square • seemed like it would improve overall ease of use • is in my opinion • essential • more user friendly
negative 1
no wedge
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setup
6
easy • was easy • was super fast • is easy and simple • very quick
options
4 2
gives customers more • has multiple mounting • works well • few affordable
options
positive 4
gives customers more • has multiple mounting • works well • few affordable
negative 2
not sure • few minor very expensive
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issue
4 1
no • zero
issue
positive 4
no • zero
negative 1
fix
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quality
5
good • great • seems good • sturdy
transaction
4 1
extremely handy • seamless • were very fast • quick to complete
transaction
positive 4
extremely handy • seamless • were very fast • quick to complete
negative 1
slow down
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charge
5
extra • resonable • lasts long • were almost 2% more • lasts
delivery
5
fast • immediate • pleased • was quick • prompt
everything
4
good • went well with square • was the way it was described • worked flawlessly
delivered
4
stated • promised • fast • works great
square
18 19
should contact • very upset • closed • will never recommend • was too busy to respondto my requests • won't hold up the funds • says defective • are not responsible • reached out to them • doesn’t connect to any phone • does not take responsibility • has not perfected its bluetooth technology • was not approved • offers a limited number of application attempts • does not really do computers • didn't package this together the dock in the first place • couldn't without • has sent me 3 • not
square
positive 18
had the best rates • easy of use • sells this reader • provide evidence • great saving • was busy • allows you to load items • keeps track of the sales • should supply for free • worked perfect • got this reader right • was able to send me one • is awesome • is an amazing company • is an awesome service • can make a better unit • is great • needs to work on their android/chip reader interface
negative 19
should contact • very upset • closed • will never recommend • was too busy to respondto my requests • won't hold up the funds • says defective • are not responsible • reached out to them • doesn’t connect to any phone • does not take responsibility • has not perfected its bluetooth technology • was not approved • offers a limited number of application attempts • does not really do computers • didn't package this together the dock in the first place • couldn't without • has sent me 3 • not
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phone
6 8
does not work with the small • was a huge waste of money • not compatible • has no headphone jack • wouldn't connect • quits recognizing it • rather than the chip read • doesn't feel very professional
phone
positive 6
puts into my • indicated transaction complete • is a motorola droid x pure • plugs • tested • easy to link
negative 8
does not work with the small • was a huge waste of money • not compatible • has no headphone jack • wouldn't connect • quits recognizing it • rather than the chip read • doesn't feel very professional
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item
4 4
won't accept charge • new not used • dirty • is not compatible with my smartphone
item
positive 4
was so easy to set up • love • look nice • reasonably appropriate amount of time
negative 4
won't accept charge • new not used • dirty • is not compatible with my smartphone
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sale
4 5
losing • small • did not show up in her bank account • would have missed out on • big
sale
positive 4
was under investigation • at a craft show significantly • = your desired cash revenue • very busylabor day weekend
negative 5
losing • small • did not show up in her bank account • would have missed out on • big
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connection
2 5
is sometimes a little dodgy • loses • not very reliable • dropped • would not reestablished
connection
positive 2
good • very good
negative 5
is sometimes a little dodgy • loses • not very reliable • dropped • would not reestablished
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card
2 5
could not accept • is physically present • chipped • thin • turns out to be fraudulent
card
positive 2
much better • brought in more than made up for it
negative 5
could not accept • is physically present • chipped • thin • turns out to be fraudulent
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this thing
2 4
does not work • is awful • is a piece of garbage
this thing
positive 2
is awesome • can improve
negative 4
does not work • is awful • is a piece of garbage
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customer service
3 3
no • is very poor • terrible
customer service
positive 3
were knowledgeable • helped me with the corrections within minutes • have to check
negative 3
no • is very poor • terrible
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this reader
3 3
never used • nightmare • hate
this reader
positive 3
love • works properly • ordered
negative 3
never used • nightmare • hate
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unit
5
doesn't recognize when a chip card • had finger prints • has not lost its link • dropped bluetooth connectivity 3 times witha period of about 25 minutes • stopped working
signal
2 2
would be lost for a few seconds • will not work
signal
positive 2
decent
negative 2
would be lost for a few seconds • will not work
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bluetooth connection
2 2
is very touchy • not the greatest
bluetooth connection
positive 2
has always been rock solid • much more convenient
negative 2
is very touchy • not the greatest
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instructions
2 2
do not follow • no
instructions
positive 2
easy to set up • straight forward
negative 2
do not follow • no
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chip
2 2
less likely to get charge backs • has been fraudulently programmed
chip
positive 2
easy to use • best thing
negative 2
less likely to get charge backs • has been fraudulently programmed
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hardware
2 2
is junk • is an inconvenient time-suck
hardware
positive 2
worked flawlessly • working
negative 2
is junk • is an inconvenient time-suck
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