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Amazon Rating

Nixplay Original 15 inch WiFi Cloud Digital Photo Frame. iPhone & Android App, Email, Facebook, Dropbox, Instagram, Picasa (W15A)

We have analyzed 1400 reviews and found:

28% of users say that: Product works great, is great, is awesome, was a christmas gift. Frame works great, is amazing, looks great, is awesome. Picture can send, are clear, will scroll for awhile, can control timing. Customer service is excellent, was great, was very helpful, is amazing. 1% of users noticed that: Remote worked very poorly, is working horriblycontacted customer service, is unresponsive, was not working. Remote control is frustrating, is a bit small, will work, is fickle. System has built-in stability issues, is complicated. Viewing angle were mediocre, are not as good.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
1145 440
love • great • excellent • like • loved • easy to use • loves • works great • awesome • easy • wonderful • really like • gift • is great • amazing • is awesome • was a christmas gift • recommend • highly recommend • is wonderful
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frame
299 134
great • love • works great • awesome • excellent • is amazing • looks great • is awesome • really enjoy • is great • was easy to set up • amazing • are great • very nice • was very helpful • is really beautiful • working perfectly • nice • updated • is excellent
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picture
152 40
look great • great • beautiful • clear • nice • favorite • love • new • can send • easy to load • really pop • are clear • crisp • 3000 • will scroll for awhile • i enjoy looking • easy to upload • can control timing • outstanding • are viewable at quite a distance
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customer service
171 8
great • excellent • amazing • is excellent • was great • best • was very helpful • is amazing • good • was excellent • was very good • exceptional • is great • was amazing • is top notch • outstanding • is outstanding • wonderful • very helpful • has been very helpful
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photo
134 40
great • best • clear • enjoying • add • updated • view • look great • sparked conversations about old time.s • uploaded easy • 9,000 pictures • are organized into one or more folders per month • easy to upload • can send • able to send • easy to import • well made • happy to be able to see • looked perfect • still loaded quickly
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nixplay
83 22
love • thanks • was great • was excellent • is the best option • very please • very nice • happy with • has excellent customer service • was very helpful • is exactly what i wanted • is a great way • was able to speak • getting accustomed • sent a new adapter immediately • highly recommend • is the perfect replacement • has great • not overwhelmed • was very nice
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screen
64 30
full • great • larger • very clear • big • is bright • comes with its own ir remote • see signal • nicest • just a • wide • in the last year • real estate • large • nice big • is very easy to program • absolutely love • loves her • is large enough • helpful
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this frame
55 7
love • recommend • highly recommend • definitely recommend • really enjoying • really like • like • absolutely love • does just that • loved • suggest • is extremely nice • is perfect • really am enjoying • sincerely recommend • gifted • still recommend • is really nice • clear • works well
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display
44 8
beautiful • great • is nice • is bright • bright • clear • great quality • is sharp • inch • has always been perfect • suggestions really reflect • excellent • outstanding • clearer • is working • same • is exceptional!while • is the perfect size • pictures • is amazing
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customer support
40 8
excellent • was very helpful • was connected with tom almost immediately • was first rate • was very efficient • fixed my problem • help me • was great • is fabulous • was wonderful • is super duper • was a breeze • is wonderful • helped up quickly • spoke with joe • awesome • spoke with franz • great • has been great • very responsive
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setup
41 5
easy • was easy • easy to • very easy • correct • was relatively easy • was very quick • worked very well • was straightforward • is awesome • was so easy • was absolutely painless • walked us thru • very patient • excellent help • quickly from vermie at customer support • was really simple • quick • was flawless • couldn't have been simpler
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service
45 3
great • excellent • amazing • very good • is very polite • professional • is outstanding • went above • very patient • was good • was great • was excellent • was fantastic • commend • nice • prompt • guided me through the reset process • was awesome • was magnificent • impressed
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size
43
great • love • large • perfect • is perfect • is great • smaller • good • best • larger • wonderful • very happy • friendly • optimal • liked • nice big • average file • acceptable • nice • pros:•good
unit
25 15
arrived without the quick • beautiful • can be set to sleep at night • will honor warranty • assured my mother • back up • running properly • has functioned perfectly • worked perfectly • really enjoy • is well-crafted • performs admirably • order • is light • stays on all the time • works well • at places in the venue • is pretty lightweight • was easy to setup • will work better
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joe
35 2
was very helpful • was great • helpful • was extremely helpful • thanks • was very patient • helped me updated • was a rockstar • were so nice • opened my eyes • was a great help • was wonderful • was awesome • has been very helpful • solved all of my issues • is very knowledgeable • provides great support • was outstanding • is an asset to your company • is a saint
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device
29 7
great • needs to be upgraded • foremost stable • dependable • could stay connected to their grand son • easy to do with almost • greate quality • high resolution • was paired • fully functional!excellent • is awesome • are designed and advertised • you buy • f***in • terrific • never had any issues • very impressed • most impressed • is perfect • gives me the opportunity to display my photos
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this product
29 6
highly recommend • love • like • definitely recommend • totally recommend • really enjoy • recommend • really recommend • would buy • deserves attention
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support
31 3
great • excellent • technical • could not have been any better • wonderful • was extremely helpful • good • timely • very helpfully • is as great • was great • wonderfull • very good • helped over a weekend • has been good • gets 5 stars • impressed • superb • is fantastic
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tech support
27 6
great • was great • helpful • friendly • was very helpful • got tom • is friendly • knowledgeable • stellar • was outstanding • answered • she was very helpful • was fantastic • talked with mac • was quite helpful • is great • patiently • spoke to marian • good • is quick
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picture quality
30 2
great • is great • is very good • is excellent • best • was very good • is good • nice • good • is super high • is decent • is extremely high • is too • reasonably good • easy to use • is incredible • definitely improved • very happy • has scope for improvement • good - great
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photo frame
23 8
great • very nice • is working great • is now all set • loves • excellent • really cool • was order • love • grow up • enjoyed my nixplay • nix • best • enjoy seeing old photos • works great • is pretty pricey • good larger • worth waiting for • greatly enjoyed
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wifi
16 15
seems fast • was a breeze • is perfect • easy upload • is awesome • nice • pair with my • incredibly easy to update the content or settings • was easy • again and update the firmware • everything • i'm reviewing • transfer of photos • capable • got • works
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quality
26 3
great • excellent • good • better • is great • very happy • is clear • very impressed • impressed • like • higher • consistent • very pleased • decent • is worth it • is better • isn't nearly as good • seems nice
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customer
28 1
excellent • very satisfied • great • support many times • wonderful • help at nix play • support for install • happy • help to ask questions about operating the frame • before her shift ended • service quick • efficient • very very satisfied • support • outstanding • very good • support team and mr • support services telephone line • is awesome • satisfied
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app
22 6
easy to use • has the latest update • well • remote • allow us to shoot pictures • works well • had timed out • setup intuitive • works great • was able to to give feedback • is pretty clean • very simple • easy to navigate • love • is easy • is just as promised • are very simple to use • does is create an email • does really • easy
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nixplay frame
20 8
love • really love • working very nice • thoroughly enjoy • really been pleased • is wonderful • are the best • fan • amazing • works great • absolutely love • xmass gift • based on solid reviews • blows away the competition in quality • ease of use • is awesome • ordered • few more • best-of-breed product • has everything
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resolution
22 5
is great • good • is amazing • is very good • higher • very clear • colorful • sharp • max • amazing • very good • is crisp • is incredible • absolutely worth the money • incredible • would be fine • lower • great • high • is good
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picture frame
20 7
great • love • awsome • shows vertical photos • highly recommend • answeredmany questions • issue very easily • was easy to use • good • is huge • bright • clear • absolutely love • brings us a lot of enjoyment all day long • able to enjoy • is great • is of this size
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jeff
25 2
was very helpful • was excellent • was patient • was great • has been great help in support • was very courteous • polite • was particularly patient • helpful • was a pleasure to work • was invaluable • was super easy to work • thanks • had been very helpful • was wery helpful • professional • was very knowledgeable • very helpful
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gift
26
great • best • wonderful • greatest • favorite • was a hit • terrific • fantastic • excellent
digital frame
18 8
best • great • an entry level • is wonderful • recommend • massive • generally satisfied • love • came out • good • several • i have ever had • downstairs waiting rooms of the facility • able to control • fantastic • none this big
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ice
25
was very helpful • was amazing • is wonderful • was the best • was a terrific assistance • took considerable time helping me to transfer photos • was able to answer all my questions • was wonderful to work • thanks • was awesome • was extremely helpful • very knowledgeable • was able to change it • resolved the issue • was extra helpful • has been extremely helpful • thank • did a marvelous job • was most knowledgeable • very patient
feature
25
great • nice • like • best • excellent • work so well • neat • has a lot of options • definitely improved • very cool • good • cropping • wonderful • many other • awesome
he
23 1
knowledgeable • was quick • very helpful • was very patient • was personable • efficient • was clear • precise • followed up • was helpful • pleasant • was excellent • was so patient • helpful • was so helpful • was kind and patient • solved our problem • responded to my emails immediately • was professional • is one of the best
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software
12 11
walked me thru • great • intuitive • works as expected • update • update seamlessly • better • lets you get into instagram • super easy to use • is very intuitive • is updated • is still in beta testing
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set up
18 3
easy • easy to use • was simple • easily accomplished • worked perfectly!all • was fairly easy • breeze • is simple • was easy • open hotspot • was quick • was easier than i expected • super easy • easy to • was relatively easy to do
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marian
22
was very helpful • was a great help • was great • was extremely helpful • was very patient • was amazing • was so patient • was extreamley helpful • has been fantastic assisting my parents • patiently took the time to walk me through resetting my frame • took me through the necessary steps to get me up and running • was super helpful • informed • courteous • thanks
image
18 3
is good • too saturated • bright • sharp • great • look amazing • can e mail • large clear • is super sharp • was significantly darker • are great • surprise us with new • were beautiful • quality • are full size • 1024x768 • transferred very quickly to frame
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company
14 6
great • in a pleasant • professional way • super satisfied • provides excellent support • just before heading to bed the night of my purchase • has been promising the automation • seems responsive • listens • makes improvements • very responsive to their clients • has been great • very responsive
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remote
10 23
seemed a bit slow to respond • does not work consistently • no need • no longer works • defective • stops working • issue • did not work • stopped functioning • little • doesn't seem to fit into the remote holder • worked very poorly • is working horriblycontacted customer service • not working • refused to work • damaged • is unresponsive • was not working • is not working • will not function
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