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Amazon Rating
SmartFeeder Automatic Pet Feeder
We have analyzed 99 reviews and found:
23% of users say that:Product has worked flawlessly, works, worked as advertised, is a lifesaver for vacations. App is easy to use, are designed to collect info, works the same, works great. Food were fed, is always fresh, is getting dispensed, is dispensed above the bowl. Petnet has excellent service, has really helped in maintaining their weight, has been very responsive, has gotten better.4% of users noticed that:Feeder come with little to no set up information, is not on or plugged in, were sitting less than 15 feet, was running low. Cat doesnt try to get into it, was stranded, has always stuck her paw up the slot. Hopper has a horizontally rotating measuring paddle, was low. Unit is set-up.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
145101
great • has worked flawlessly • like • works • worked as advertised • more reliable • available on their website • seems easy enough • ’s given them more food • ’s slightly smaller • is a lifesaver for vacations • gives us piece of mind to get alerts • working consistently • should be a choice • goes offline • did a good job • actually works • feeds my pet • holds a good amount of kibble • stays fresh
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product
positive145
great • has worked flawlessly • like • works • worked as advertised • more reliable • available on their website • seems easy enough • ’s given them more food • ’s slightly smaller • is a lifesaver for vacations • gives us piece of mind to get alerts • working consistently • should be a choice • goes offline • did a good job • actually works • feeds my pet • holds a good amount of kibble • stays fresh • looks nice • ’s nice and streamlined • will still feed on schedule • ’s programmed and working • is the best product • great feeder • innovative • seems like • was significantly better designed • continually improving • depended on • ’s fine • is easier / more sanitary to refill • ’s smooth • was working ok • actually works as described • was the best decision • much easier to program • very quickly • fed my kids pretty reliably • seemed pretty positive • as well • works better • is my first • was easy to set up • more accurate • has been functioning fine • does have a light to attract dogs to poke • needs to do is run the hopper on-demand • worth • supposed to • pet net generation 1 user • much more durable • connects with wifi • ’s so hassle free • really comes in handy • easy to schedule multiple feedings • can enable remote food ordering • matches the premium price • is very nicely designed • sleek • easy • did not bother fixing • is more about their app • awesomely designed piece of tech • very useful • simplifying • needs to rotate around fully • has been truly a life saver • keeps her satisfied throughout the day
negative101
up • many issues • was horrific • ’s merely for back up • piece of crap • leads to nowhere • doesnt secure the bowl • does not work • on and off • is not in use • is too unreliable • requires you to sign out of the app • won't even dispense food manually • will not remember my password • should be set up to work directly through bluetooth • not the best • limited option • would work for dog kibble • won’t come out • comes out nothing • reacts very slow • ’s just hard to trust • was defective • continues to fall on and offline • killed the beta model • arrives give it some time to download the new firmware • turned white • didn't fully download the software • must have killed my unit • shouldn't have that many tech issues • only automated pet feeder • has solved a lot of problems • stopped the never ending argument • hold the kibble • distracts the cat from digging in the device • doesn't ever feel really secure • wrong • is just not very secure feeling • neither cat will eat • had missed a feeding • wasn't feeding my cat • hasn't happened in a while • protects it from pokes by the dogs • not hard • was a sloped dispensary system • one ejects the food to the bowl • been nothing • smooth sailing • not tested • no scientific observations • does nothing.3 • starts to degrade • not my network • problem like • did not return • was really their firmware/network issues • was a little unsettling • isn't so bad • would not stay connected • took a week of me going back • is not accurate • tipped onto something at least 45 degrees to slide the food forward • would not get disconnected • ’s not just sitting out • latches on two sides • flimsy • bit floppy • was in beta • was sorely disappointed • solves the problems
app
1711
’s simple to use • is easy to use • didn't seem to have any issues • seems very straightforward • are designed to collect info • needs to be updated to manage multiple feeders • healthier food • overrode • takes into account multiple pets • works the same • works great • is terrific • reliable • without creating multiple accounts • is good • needs some improvement with caloric listings • recommended food amounts
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app
positive17
’s simple to use • is easy to use • didn't seem to have any issues • seems very straightforward • are designed to collect info • needs to be updated to manage multiple feeders • healthier food • overrode • takes into account multiple pets • works the same • works great • is terrific • reliable • without creating multiple accounts • is good • needs some improvement with caloric listings • recommended food amounts
negative11
sent me to • is terrible • says a feed was missed • is unreliable • installed or log in and out of separate accounts • reported your pet is fed • being unresponsive • has no support for more than 1 pet • can't do anything • does not support more than one feeder • did get dispensed
food
1610
dispenses to the bowl is constructed better • comes out freely • dispenses in a way • doesn't clog the hopper agitator • overflowing • were fed • is always fresh • is getting dispensed • is dispensed above the bowl • happily horfing down • very useful • nice to dispense • don't jam • works great • releases into the bowl nicely • doesn't get clogged
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food
positive16
dispenses to the bowl is constructed better • comes out freely • dispenses in a way • doesn't clog the hopper agitator • overflowing • were fed • is always fresh • is getting dispensed • is dispensed above the bowl • happily horfing down • very useful • nice to dispense • don't jam • works great • releases into the bowl nicely • doesn't get clogged
negative10
doesn’t get stale • falls into • should fix the jamming issues • downside • runs out • being released • is running low • gets jammed daily • drops into the bowl • doesn't get everywhere
petnet
163
has excellent service • 2nd generation • recommend • has really helped in maintaining their weight • provided a free ramp • always perform • has been very responsive • delivers real value • has gotten better • has change my life • you have a customer for life • has improved the smart feeder • is sending me a new cable • takes care of all the feedings • great job • smart feeder
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petnet
positive16
has excellent service • 2nd generation • recommend • has really helped in maintaining their weight • provided a free ramp • always perform • has been very responsive • delivers real value • has gotten better • has change my life • you have a customer for life • has improved the smart feeder • is sending me a new cable • takes care of all the feedings • great job • smart feeder
negative3
has a small dispense hole • addressed every single one i had • didn't support android
design
84
nice • is a huge improvement • definitely improved • is much better • cleaner • is attractive • an improvement • is more compact
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design
positive8
nice • is a huge improvement • definitely improved • is much better • cleaner • is attractive • an improvement • is more compact
negative4
prevent snitching • solves all of the issues • prevents the weight of the kibble • made pouring everything out extremely tedious
customer service
91
is very important • is nice • is superb • is also great • is fast • friendly • pleasant • great • is excellent
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customer service
positive9
is very important • is nice • is superb • is also great • is fast • friendly • pleasant • great • is excellent
negative1
well be nonexistent.6
this feeder
72
love • highly recommend • is kind of selective • makes than the first generation • ensures • recommend
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this feeder
positive7
love • highly recommend • is kind of selective • makes than the first generation • ensures • recommend
negative2
incredibly unhappy • continues to fall short of expectations
machine
71
is great • got excited • encouraged him to eat • worked flawlessly • go off • enjoy
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machine
positive7
is great • got excited • encouraged him to eat • worked flawlessly • go off • enjoy
negative1
feeds him instead of me
device
62
be a life saver • has been amazing • works 100% of the time • is ok • outstanding • dispenses feed perfectly
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device
positive6
be a life saver • has been amazing • works 100% of the time • is ok • outstanding • dispenses feed perfectly
negative2
can be tricky to (1 • has yet to lose signal
bowl
41
is easier to clean and replace • easier to clean • is much easier to remove • clean
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bowl
positive4
is easier to clean and replace • easier to clean • is much easier to remove • clean
negative1
doesn't set in place perfectly
model
42
petnet • try out • is feels a little cheap • early
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model
positive4
petnet • try out • is feels a little cheap • early
negative2
would sometimes fail to dispense food • came out
this product
42
love • really love • really like
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this product
positive4
love • really love • really like
negative2
not going to purchase • you wasted
wifi
32
is perrrrrrrfect • tested • were maintained
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wifi
positive3
is perrrrrrrfect • tested • were maintained
negative2
using theee different devices • goes out
mobile app
4
gave us peace of mind to handle feeding changes on the fly • paired without problem • has very simple interface • feels nice to use
setup
4
is very easy • was a breeze • super easy to • easy
phone
21
good • manage that
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phone
positive2
good • manage that
negative1
connected to a
notification
21
detail • consistency
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notification
positive2
detail • consistency
negative1
about low food
pet feeder
21
immediately ordered • great
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pet feeder
positive2
immediately ordered • great
negative1
automatic
thing
21
nice • best
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thing
positive2
nice • best
negative1
isn't a single negative
power
21
goes out • cycle your router
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power
positive2
goes out • cycle your router
negative1
goes out
improvement
3
great • future • huge
company
3
create a thoughtfully designed feeder • outstanding • has improved the design
smartfeeder
3
is working • solid • has worked flawlessly
second generation
3
is much easier to navigate through bluetooth • is a big improvement • is definitely an upgrade
new feeder
3
has a smaller foot print • looks sleeker • much nicer looking
review
3
update • in a few weeks • is my own opinion
app interface
3
is user-friendly • neat • is a great tool
problem
21
no
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problem
positive2
no
negative1
super unreliable
new model
3
is sleeker • less bulky • has a cleaner overall appearance
hardware
21
is fine • does work
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hardware
positive2
is fine • does work
negative1
are problems
feeder
1218
come with little to no set up information • worst • wasn't online anymore • goes offline all the time • is not on or plugged in • were sitting less than 15 feet • constantly disconnects from wifi • cannot program • stop working • did not give me notifications • was running low • go off at the times • jammed • has stopped working • still dispensed food • looks to have a hard feed mechanism.4 • were critical • don't recommend
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feeder
positive12
great • generally works • is very nice • has so much potential • can help you determine the right quantity • smart • is working well • really convenient • better • designed a bit better
negative18
come with little to no set up information • worst • wasn't online anymore • goes offline all the time • is not on or plugged in • were sitting less than 15 feet • constantly disconnects from wifi • cannot program • stop working • did not give me notifications • was running low • go off at the times • jammed • has stopped working • still dispensed food • looks to have a hard feed mechanism.4 • were critical • don't recommend
cat
59
did not get fed • ’s feeding time • no more remembering • had been making our mornings miserable • doesnt try to get into it • was stranded • only has three paws • has always stuck her paw up the slot • poor
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cat
positive5
was getting enough food • are out .the • are getting fed or not • was fed the whole time • finishes his food
negative9
did not get fed • ’s feeding time • no more remembering • had been making our mornings miserable • doesnt try to get into it • was stranded • only has three paws • has always stuck her paw up the slot • poor
hopper
16
gets low • didn't work • has a horizontally rotating measuring paddle • mostly works • was low • doesn't seem to jam up
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hopper
positive1
is full
negative6
gets low • didn't work • has a horizontally rotating measuring paddle • mostly works • was low • doesn't seem to jam up
unit
14
would not stay online with their servers • defective • is set-up • faulty
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unit
positive1
have been 100% dependable
negative4
would not stay online with their servers • defective • is set-up • faulty
petnet feeder
22
minor drawbacks • problem
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petnet feeder
positive2
does well • provide different dispense portion sizes
negative2
minor drawbacks • problem
battery
13
is not rechargeable • was located in the detachable bowl • was moved from the dish
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battery
positive1
is inside the unit itself
negative3
is not rechargeable • was located in the detachable bowl • was moved from the dish
software
13
sucks • devs completely reworked • are some bugs
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software
positive1
does seem to get more stable every day
negative3
sucks • devs completely reworked • are some bugs
firmware
4
is terrible • fixed a bunch of issues • is a failure • fix
replacement
22
goes offline • doesn't feed our cats
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replacement
positive2
arrived today • works
negative2
goes offline • doesn't feed our cats
electronics
2
garbage • doesn't work
Hey, that functionality is in development right now.