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Amazon Rating
Samsung Electronics UN55MU6500 Curved 55-Inch 4K Ultra HD Smart LED TV (2017 Model)
We have analyzed 375 reviews and found:
32% of users say that:Product is a smart tv, works great, works very well, can place the new one. Tv is great, is amazing, is beautiful, is brand new. Picture is great, is amazing, is awesome, is so clear. Sound is good, is ok, arrived perfect condition, was perfect.3% of users noticed that:Screen is broken, has gone out, has a internal crack. Samsung was having issues, was not helpful, was very nasty. Customer service has gotten steadily worse. Receiver is no way to manually, get sound.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
19594
love • great • loved • is a smart tv • works great • clear • worth • up • does • attractive • works very well • can place the new one • looks great in my living room • does however make a buzzing sound • almost understandable • keeps power • one for my son • is the best tv • was quite a bargain • was a good deal
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product
positive195
love • great • loved • is a smart tv • works great • clear • worth • up • does • attractive • works very well • can place the new one • looks great in my living room • does however make a buzzing sound • almost understandable • keeps power • one for my son • is the best tv • was quite a bargain • was a good deal • more • is deffenitly a step up • is a great deal • is great • is everything i expected • is the ultimate thing • were all fantastic • is a great item • super easy to use • for my parents • had good sound • got here • gift • can hold up to streaming netflix in 4k.bottom line • was easy to get up • is relatively easy to setup • is like when you first used voice command dialing • was going to be the solution • were made last week • like to get the 5 extra inches • is true 4k. • have to do • was worth the price • concise • very good • ’s everything i expected • scenic shots • delivers a solid sound experience • almost 3 months • would rate • working good picture • is a big issue • is the treatment one will receive after a purchase • not real optimistic • takes the sd to a higher definition • came perfect • would go togather better • end of october last year • arrived in perfect condition • makes movies look great • ’s an amazing • feel like i stole it • like • was great • only measures out to be 44 inches wide • for my dil and gd • exactly fits the bill • seems to be new • was a better price • now for roughly a month
negative94
less than a year • still had a white haze • keeps telling us to shut • getting rid • does so even when it's turned off • doesn't have sound on my amazon movies • was a bit dirty • really not a big deal • has to do with the type of programming • does not go away • freezes all the time • get it running • was cracked • would not turn on • is very frustrating • cant see • easy fix • would have to return • ’s not my router set up • was a fluke • keeps happening • has stopped working • have not had time to search • back for a refund • like lifting a truck • just a little bit • broke in less than a month • kept dropping internet access • doesn't read the firestick of fios all the time • simply turned off at the 3 month mark • took 4 different amazon representative • has been an absolute nightmare • seemingly programmed itself to work with the amazon firetv • controls the amp • comes broken • were not very helpful • wobbles really bad • won’t turn on.read • had a problem • ’s not top of the line • not to love • supposed to control many devices • not to curved • took care of the issue • is very annoying • came with small scratches • feels wobbly • on keep clicking next • doesn’t work • not full hdr • deep scratches • gets stuck in terms and conditions • is a disaster • won't sync with my sound bar • does have a glare • can't understand • is junk • won't do • staying turned on • shuts itself off • freezes • doesn’t control other devices concurrently • can never be turned off • hate • was a hard call to switch • can negatively effect your vision • is almost scary • don't need • takes control over my roku 4 remote • has been an issue across samsung tvs
tv
13229
great • nice • excellent • beautiful • good • love • awesome • is great • amazing • is amazing • best • fantastic • curved • is beautiful • is brand new • work great • loved • has plenty of ventilation • looks great • alright
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tv
positive132
great • nice • excellent • beautiful • good • love • awesome • is great • amazing • is amazing • best • fantastic • curved • is beautiful • is brand new • work great • loved • has plenty of ventilation • looks great • alright • is a nice tv • power code • smart led • favorite • smart • quality • shouldn't be shoving • was up and running • witin 36 hours after purchase • is excellent • absolute best • glad • perfect • weighs half as much as this 65 inch • would be much higher priced • is everything • better • would be the best • built right • is has a very responsive • very smooth • no hiccups!. • new • are considerable less money • yesterday • is gorgeous • very please • worked fine • has totally enhanced our viewing experience • literally set itself up • claims hdr capabilities • works • works great • show to watch • does very well with dark • nice curved • is undeniably splendid • gorgeous • is awesome • with good protection • must be well protected • came out on sale • is unbelievable • is by far the best purchase • is fast • easy to see from all room • keeping • has been good • for a week • is connected to directv
negative29
is already going bad • is not worth the money or aggravation • for a couple of days • would never buy • is terrible • only 7 months • was defective • has a place to hook up to headphones with wire • shuts of turns on power • had a bad digital tuner • shuts off • worst tv • lacks a very important feature • was the hardest part of the set up • was broke right down the center • is damaged • shuts off by itself • has no true power button • completely off • freezes so much • picks up a lot of reflection • couldn't wait • stand • factor reset • will not respond to certain remote buttons • came broken • saw smoke • has many inputs • came damage two hole
picture
963
great • beautiful • is great • excellent • amazing • is amazing • good • is awesome • is so clear • is fantastic • wonderful • perfect • clear • had a horizontal line • is as good • nice • awesome • is crisp • great 4k • super fast
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picture
positive96
great • beautiful • is great • excellent • amazing • is amazing • good • is awesome • is so clear • is fantastic • wonderful • perfect • clear • had a horizontal line • is as good • nice • awesome • is crisp • great 4k • super fast • easy to set up • clearest • is sweet • curved • is beautiful • is simply amazing • dynamic • is wonderful • is fantastic easy to set up • better • is clear • crisp • is incredible • is phenominal • becomes sharper • useful as a monitor • fantastic • is stunning • is brilliant • is very clear • tweaked now perfect • is unbelievable • close to a 3d • sharp • is perfect • stunning • is ok • is just average
negative3
notice • never went on • just sucks
sound
244
great • is good • good • is ok • awesome • arrived perfect condition • beautiful • wonderful • was perfect • is coming from the bottom • low • is very good • very impressive • native • is incredible • outstanding • is amazing • excellent
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sound
positive24
great • is good • good • is ok • awesome • arrived perfect condition • beautiful • wonderful • was perfect • is coming from the bottom • low • is very good • very impressive • native • is incredible • outstanding • is amazing • excellent
negative4
goes out occasionally • will not play • no • do miss
remote
165
is the best • was fully programmed • is elegant • is awesome • is slick • easiest • is super easy • easy to use • works as stated • good • works with the firetv • works fine • is simple • simple • works well • is ergonomic
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remote
positive16
is the best • was fully programmed • is elegant • is awesome • is slick • easiest • is super easy • easy to use • works as stated • good • works with the firetv • works fine • is simple • simple • works well • is ergonomic
negative5
does not work • does not have to dial • “universal” • will turn off the tv • can be a little wonky
this tv
184
love • really enjoy • inexpensive • all like • would order • absolutely love • highly recommend • really like
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this tv
positive18
love • really enjoy • inexpensive • all like • would order • absolutely love • highly recommend • really like
negative4
never recommend • hesitant to buy • did not buy • do not recommend
picture quality
166
is amazing • excellent • very pleased • very easy to use • is awesome • beautiful • is astounding • is outstanding • is so good • outstanding • good • exceptional • is stunning
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picture quality
positive16
is amazing • excellent • very pleased • very easy to use • is awesome • beautiful • is astounding • is outstanding • is so good • outstanding • good • exceptional • is stunning
negative6
do not like • very disappointed • is so dull • has a delay initially • didn't need to do any manual adjustments • is terrible
price
172
great • good • is good • reasonable • fair • did drop less than a week • low • was great • couldn't be happier
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price
positive17
great • good • is good • reasonable • fair • did drop less than a week • low • was great • couldn't be happier
negative2
is rediculous should buy 3 • not a bad
color
152
excellent • are gorgeous • is unbelieveable • very vibrant • is impeccable • definition • brings the movies/tv • are great • beautiful • are amazing • look good • very good • are beautiful • nice • is awesome
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color
positive15
excellent • are gorgeous • is unbelieveable • very vibrant • is impeccable • definition • brings the movies/tv • are great • beautiful • are amazing • look good • very good • are beautiful • nice • is awesome
negative2
hard time • is dark
app
86
is super easy • works perfectly • you want • are already loaded • easy • came in with • work great • bunch
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app
positive8
is super easy • works perfectly • you want • are already loaded • easy • came in with • work great • bunch
negative6
crash all the time • not just one specific • streaming a certain network • problem • freezing • won't let you delete
curve
121
is minimal • unobtrusive • does not distract • adds just enough • stretches • prime viewing • super expensive look • is great • adds heaps of dimension • more depth • adds a bit of depth perception • is perfect
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curve
positive12
is minimal • unobtrusive • does not distract • adds just enough • stretches • prime viewing • super expensive look • is great • adds heaps of dimension • more depth • adds a bit of depth perception • is perfect
negative1
does not distort the image whatsoever
delivery
131
was fast • great • fast • very fast • was great • prime free • were punctual • knowledgeable • were polite • helpful • flawless
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delivery
positive13
was fast • great • fast • very fast • was great • prime free • were punctual • knowledgeable • were polite • helpful • flawless
negative1
had a hard time putting the screws
quality
103
good • outstanding • excellent • easy to set up • top notch • higher • blown away • beautiful • is amazing • great
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quality
positive10
good • outstanding • excellent • easy to set up • top notch • higher • blown away • beautiful • is amazing • great
negative3
not blown away • is so divergent • poor
glare
94
no • significant • should be very minimal • lots • no issue • worry • no problem
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glare
positive9
no • significant • should be very minimal • lots • no issue • worry • no problem
negative4
little • has become a non issue • is very distracting • is not as distracting
features
12
nice • great • love • wizbang • works well • was very unexpected • i expected more • interesting
setup
7
was very easy • easy to • was a breeze • was extremely simple • is easy • was excellent
set up
7
were difficult to get right • intuitive • easy • is a breeze • was perfect • very easy • quick
amazon
61
does the delivery • technical support • is the best • had the best price • could not be more pleased • has sone morals
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amazon
positive6
does the delivery • technical support • is the best • had the best price • could not be more pleased • has sone morals
negative1
less expensive
sound quality
52
excellent • dynamic • are quite nice • fantastic
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sound quality
positive5
excellent • dynamic • are quite nice • fantastic
negative2
can't comment • freak out
display
51
rivals any in terms of resolution • vibrant • easy to set up • amazing • enhanced
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display
positive5
rivals any in terms of resolution • vibrant • easy to set up • amazing • enhanced
negative1
cracked
packaging
41
was professional • good • was easy to wall mount • very good
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packaging
positive4
was professional • good • was easy to wall mount • very good
negative1
has been destroyed
size
41
perfect • great • definition
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size
positive4
perfect • great • definition
negative1
does not
everything
5
is great • was working • was great • else for a couple of months • like
this television
5
love • very easy to get up and running • is very possibly my best
television
5
awesome • is clear • great
instructions
4
full • intuitive • easy to operate • are easy
pic
4
beautiful • very high quality • awesome • fantastic
purchase
31
very pleased • very nice • super pleased
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purchase
positive3
very pleased • very nice • super pleased
negative1
hate
condition
4
perfect • very pleased • excellent
buy
4
great • wow!great • best
screen
1315
broke • flat • damaged • goes purple • not sure if curved • is broken • has gone out • has a internal crack • problem • pixelated lines • completely replace • broken • shorted to metal shield
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screen
positive13
curved • looks good • flat • really subtle • is beautiful • full • should be very minimal • reflects light • is more glossy
negative15
broke • flat • damaged • goes purple • not sure if curved • is broken • has gone out • has a internal crack • problem • pixelated lines • completely replace • broken • shorted to metal shield
samsung
813
thinks a smart should have advertising baked into the tv's interface • was having issues • useless • was not helpful • adds “sponsored” ads onto the menu • was very nasty • did not want to help • does not operate correctly with netflix nor hulu • too bad • pushed this tv • discontinuing the curved screens • could remedy the matter through a simple visit by a technician • remote
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samsung
positive8
sent a technical team • i had to contact • always like • n’t expect any help • makes the best tvs • easy ordering • is expending no little effort • is pretty much all i buy
negative13
thinks a smart should have advertising baked into the tv's interface • was having issues • useless • was not helpful • adds “sponsored” ads onto the menu • was very nasty • did not want to help • does not operate correctly with netflix nor hulu • too bad • pushed this tv • discontinuing the curved screens • could remedy the matter through a simple visit by a technician • remote
customer service
14
horrible • has gotten steadily worse • worst • poor
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customer service
positive1
has been improved
negative4
horrible • has gotten steadily worse • worst • poor
setting
22
can't access • do not work
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setting
positive2
help minimize it • perfect
negative2
can't access • do not work
receiver
13
is no way to manually • whole other issue • get sound
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receiver
positive1
is hdcp 2.2 compliant
negative3
is no way to manually • whole other issue • get sound
model
22
is no longer available at costco • does not have 3d
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model
positive2
is nowhere as great • not as impressive
negative2
is no longer available at costco • does not have 3d
sound bar
12
do not need • can fix this problem
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sound bar
positive1
are quite nice
negative2
do not need • can fix this problem
box
12
defective • damaged right out
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box
positive1
easy to use right out
negative2
defective • damaged right out
tv remote
22
sync up correctly • takes some getting used to
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tv remote
positive2
is simple • lightweight
negative2
sync up correctly • takes some getting used to
curved tv
13
will not buy • is overrated!! • does not support their curved soundbar
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curved tv
positive1
is awesome
negative3
will not buy • is overrated!! • does not support their curved soundbar
Hey, that functionality is in development right now.