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Amazon Rating

Echo (2nd Generation) - Smart speaker with Alexa - Charcoal Fabric

We have analyzed 32373 reviews from Amazon and found:

40% of users say that: Product works great, is great, was a gift, can do. Sound is great, is amazing, is good, is awesome. Alexa is great, is awesome, is amazing, is fun. Sound quality is great, is amazing, is very good, is excellent. less than 1% of users noticed that: Wifi was part of deal, will not sync to, is spotty, keeps disconnecting. Instruction are sorely lacking, were not intuitive, are not very clear, are a little lacking. Spotify will randomly just stop playing music, is shaky, worked without having to pay, was not yet enabled. Connection dies, is usually our problem, was continually lost.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
18171 4797
love, great, like, loves, works great, awesome, good, amazing, is great, excellent, was a gift, loved, fun, can do, sounds great, easy, gift, works well, ’s great, works
sound
5321 392
great, is great, good, is amazing, better, love, excellent, improved, is good, amazing, nice, is awesome, is very good, very good, awesome, clear, much better, is excellent, is fantastic, is better
alexa
1878 540
love, is great, is awesome, is amazing, like, is fun, is the best, can do, works well, fun, works great, loves, does everything, is cool, is very helpful, is wonderful, great, helpful, is ok, is easy to use
sound quality
1631 211
great, is great, good, is amazing, love, is very good, excellent, is excellent, better, is good, is awesome, improved, amazing, very good, is fantastic, is better, is much better, impressed, like, is outstanding
echo
1295 345
love, is great, absolutely love, works great, is awesome, is amazing, like, very pleased, really like, really enjoying, was a gift, better, can do, great, new, has been great, really enjoyed, works well, enjoy, best
music
1215 184
favorite, love, great, unlimited, good, is great, sounds great, enjoy, like, nice, enjoying, prime, variety, can play, able to listen, is fantastic, best, is awesome, plays, really enjoy
speaker
1185 140
great, good, is great, better, sounds great, nice, is amazing, are great, love, excellent, awesome, small, decent, amazing, clear, best, is awesome, very good, powerful, is good
device
1078 228
great, awesome, amazing, excellent, echo, fun, cool, wonderful, best, fantastic, small, great little, love, good, is amazing, nice, very cool, is great, is awesome, very happy
amazon
507 171
thanks, love, echo, great, unlimited, good, good job, like, well done, great job, thank you, amazing, really, prime music, is great, prime, ran a sale, appreciate, is simply amazing, better
set up
314 45
easy, very easy, was easy, easy to, easy to use, super easy, simple, was a breeze, ease, was very easy, is easy, was super easy, was quick, super simple, quick, very user friendly, pretty easy, was simple, was a snap, looks great
app
189 162
cool, work, is easy to use, to work, echo, goes with it, right, says like the calendar, works great to control devices, was more user friendly, very convenient, works half the time, is very helpful, could be more user friendly, literally change your lifestyle, is controllable, normal, very simple, doesn’t work all that great, i had no problems
setup
253 55
easy, easy to, was easy, very easy, ease, was a breeze, very easy to, works great, super easy, easy to use, was very easy, is easy, is simple, simple, fast, was pretty simple, is very easy, simple to, does everything i expected, is super helpful
volume
224 77
is great, great, good, adjust, high, better, full, love, is amazing, decent, is excellent, nice, surprised, like, excellent, impressed, lower, liked, keep, is outstanding
this product
255 49
love, highly recommend, like, recommend, absolutely love, really like, enjoy, definitely recommend, really enjoy, would recommend, very pleased, loves, really love, really enjoying, very happy, enjoying, do like, loved, nothing negative, definatley reccomend
feature
256 24
great, favorite, love, awesome, all, are great, best, cool, nice, like, more, excellent, many, my favorite, amazing, lot, works well, better, good, still learning
bass
207 61
deep, good, great, nice, decent, more, better, lot, is good, rich, improved, too much, love, is amazing, clean, clear, could adjust, little more, is excellent, can adjust
unit
171 77
great, nice, great little, very nice, very impressed, is great, works fine, good, small, better, compact, is smaller, is pretty loud sound wise, perfect, really love, central, are quite nice, works perfectly, is working fine, have their place
phone
129 100
smart, better, doesn't work with it very good, needs a a new, portable, already offered voice activated answers to questions, connects to the new wifi, everything up, spent many hrs, able to stream, great, no problems, made life easy, with support staff, has vision issues, can do all of that, makes shopping a breeze, like the ability, easy to sync, leaves or returns to a specific radius
size
207 5
smaller, compact, like, great, love, perfect, nice, full, small, good, right, really like, is perfect, i like, nice compact, is great, shorter, liked, more compact, is nice
voice
158 55
clear, is clear, nice, very responsive, able to control things, friendly, is amazing, very pleasant, activated, better, great, loud, is soft, crisp, choice, is pretty cool, from pretty far away, are un-disobeyable, so much more palatable, able to pickup
item
180 39
great, best, fun, is awesome, useful, pretty cool, awesome, arrived on time, extremely impressed, handy, excellent, good, wonderful, very cool, is great, is wonderful, nice, was packaged very well, was in used good condition, fun to ask alexa to seek
purchase
196 20
great, best, good, excellent, very pleased, happy, very satisfied, very happy, gift, glad i made, very good, fantastic, awesome, long to, really enjoying, perfect, n’t be happier, truly loved, came with a smart plug for $10, happy with out prime
thing
170 42
best, good, great, favorite, fun, simple, greatest, amazing, wonderful, finding new, can do, awesome, is amazing, work, pretty cool, is a gem, added to alexa daily, neatest, works, returning
price
185 19
great, good, very good, is right, was great, fair, reasonable, was right, worth, was good, perfect, best, is great, is good, excellent, really good, reduced, low, better, full
quality
175 24
great, good, excellent, is great, high, very good, better, amazing, is good, nice, love, very happy, awesome, higher, very pleased, decent, par, enhance, equal, was good
this thing
166 22
love, is awesome, is amazing, is great, loves, is awsome, like, is fun, is tight, lot of fun, is way cool, is the best, is a lot of fun, does alot, is sweet, pretty impressed, amazed, is really nice, handy, has soo
gift
178 4
great, best, perfect, good, excellent, awesome, coolest, favorite, wonderful, thoughtful, amazing, fabulous, finally budged, pretty cool, easy set up, keeps on giving, my husband loves to boss her around, was important dealt, terrific, alexa echo
weather
162 16
like, love, check, news, checking, convenient, gives me, great, good, helpful, very useful, instant, reminders, find out, keeps me updated, nice, checked, homework, tells me, asking trivia questions
dot
133 32
echo, are great, well, few, performs way better, never had any issues, was great fun, connected to more than one kindle fire, had 4 alexa, have a dot, does exactly what i want on the first request, works much better, lots of base, has a spot in the kitchen, easy to pair up, is connected to a receiver, was pretty well 'covered', hears everything very well, does much better, seems to work better
echo dot
125 38
few, upgraded, love, well, worked great, can hear me, went with this model, is perfect for kids room, were hooked, few more, was good, are better than the alternative, good, prefer, multiple, very much like, enjoys our echo, synced with my sound bar, loved, does same thing
amazon music
130 30
unlimited, like, signed up, love, links, is $3.99, is amazing, great, paired with, is terrific, works flawless, plays music thru, works wonderful, without re-purchasing, well, per month to have, good, you have, getting audible, every time you request a song
voice recognition
124 31
great, is great, excellent, is good, is awesome, better, good, is amazing, is excellent, impressive, works better, is perfect, is spot on, it great, works great, surprisingly good, is further than the dot, is very impressive, works fine, works really well
everything
138 10
love, like, is great, worked fine, was great, is good, works fine, was perfect, is awesome, works great, perfection, is all hands-free, is hooked into alexa, is true, arrived on time, functional, is perfect, is beyond perfect, is plugged in fine, easily
it's
105 33
ok, okay, been a welcome addition to our home, was a best investment, been easy to use, still nice to use, ability to understand commands, basically a glorified stereo system, playing music everyday, been fun to use, connected to the echo, connected to your wifi, got a low profile, played, worth the money, taken alexa quite a while to default, tells me, been great, been a great part of my day, works well
design
125 5
compact, sleek, nice, smaller, love, great, is nice, stylish, really like, very nice, is great, attractive, like, is beautiful, beautiful, new, i like, sleeker, is modern, modern
question
92 40
simple, good, lot, quick, great, answers, lots, ask was answered funny, even timers, answer quick, fun to play, is quite fun, most fun, goofy, aren't worded quite right, lot of fun, helpful, ok for interesting, fairly simple, are answered with
song
102 28
favorite, great, able to hear, variety, unlimited, nostalgic, i ask for, can have dueling, podcast or playlist, more, knows all, able to request, easy to listen, came to mind, pretty cool, able to change, 10, can be a bit strong, regulate the hours, will play any
information
100 23
great, accurate, quick, wealth, lot, much, useful, handy, is full, tons, full, love, helpful, convenience, about skills, has access to more, is helpful, most, source, seeking
technology
107 11
great, amazing, love, is amazing, awesome, like, excellent, loving, cool, is quite there, pearl, great little fun, advancing so fast, always amazed, works well, expanding a lot, benefits, ever changing, works flawlessly, is rapidly expanding
wifi
44 74
plugs, issues, was part of deal, will not sync to, major issues, should be easier, strong, is spotty, did not follow up, want to use it, disconnects, does not reach out, keeps disconnecting, does not stay connected, distanced, is very weak, cannot connect, is not always good, not turn off, is completely useless