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Amazon Rating

All-new Alexa Voice Remote with power and volume controls

We have analyzed 18 reviews from Amazon and found:

12% of users say that: Remote works perfectly, are all done, is very slick, works great. Amazon is sending me another one, will work together. Final time was a charm. New plastic is very cheap. 21% of users noticed that: Product work the first time, will not control the volume on my tv, will not stay paired. Volume was to yell at alexa. Service rep was confused. Volume button don't work.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

amazon
5
could get on my tv and take control, helpful tips right in the box, is sending me another one, will work together, help no help whatsoever
original remote
2
never falters, never misses a beat
powered
1
high
fire tv
1
cube several months ago
power
1
long overdue
set up
1
need clarity
call tech
1
did
manually update
1
would help
device
1
says pair
manual update
1
once paired correctly
final time
1
was a charm
product
10 14
broken, ’s worthless, work the first time, didn't update properly, failed again, continues upon restart, will not control the volume on my tv, very slow, controls volume on my tv, will not stay paired, doesn't detect your equipment, doesn't use ir codes to control devices, didn't have a volume button, fixes the volume button problem
remote
6 6
no more 2, says to plug into the original usb adapter, could control both my tv, bricked, reduce clutter, wont remain paired to my firetv
volume
1 4
still cannot be adjusted, controls, issue, was to yell at alexa
instructions
2
give no indication about the remote updating, no
service rep
2
was confused, hard to understand
tv
1 1
tells the firestick
volume button
2
don't work, without
firestick
1
can't control the receiver
yamaha sound bar
1
does not work
setup directions
1
are very sparse
bring back the old remote
1
give refunds
reps
1
spoke to 3
one had a clue
1
no
two setups
1
does not work
bizaar
1
didn't help at all
install
1
stalls
samsung tv
1
won't turn off
volume controls control the tv volume
1
in turn controls the soundbar volume
battery
1
is deactivated
receiver
1
no way to detect
soundbar
1
will not work
back of the directions
1
were taken up with useless disclaimers
receiver as equipment
1
no way to add
tv on and off
1
turns
replacement remote
1
sent with same issues
amazon help
1
is useless
get the remote
1
unable
firetv
1
is still showing it installed
mic
1
doesn't work