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Amazon Rating
Samsung Galaxy Note9 N960U 128GB Unlocked 4G LTE Phone w/ Dual 12MP Camera - Midnight Black
We have analyzed 552 reviews and found:
30% of users say that:Product was a gift, helps, is super fast, works perfectly. Phone is great, is awesome, was brand new, looks great. Screen is amazing, is great, is beautiful, was stronger. Battery life is great, is fantastic, is good, is amazing.2% of users noticed that:Samsung will not register it, was the problem, has no interest in giving customers the product/features. Verizon will not guarantee, will not work, was not able to find the imei number in their database3. Stylus is harder to use, was not removable, is a remote control. Box was a little beat up, was also torn, came very slightly damage.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
343177
love • great • fast • loves • glad • like • was a gift • very happy • helps • is super fast • recommend • worth • works perfectly • wish • worked flawlessly • good • is great • is my,1st ever review • is unlikely they will honor a warranty • is new
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product
positive343
love • great • fast • loves • glad • like • was a gift • very happy • helps • is super fast • recommend • worth • works perfectly • wish • worked flawlessly • good • is great • is my,1st ever review • is unlikely they will honor a warranty • is new • works fine • came with pie installed • ’s location came set to china • felt like there was no weight • was almost exactly how i expected • makes quick contact with my mom • 3 star • holds a lot • is very important • i like • works amazing • is by far the best purchase • was advertised • was just for activation • came with every hardware advertised • has worked great • is crazy • nice • was us variant • did last all day • came in better condition • was still an at&t product • loved • works like it supposed to work • one reaches between 90 - 85% • very easy to put into a pocket • really is a joy to use • long • long time • comes with • was quite a jump in interface • is always between 42% • is nice to be able to take handwritten notes • has gotten significantly less prevalent • is easy to use • all the time • amazing very fast • working same prefoming • my first ever review • not • are unlocked • are blazing fast at everything • absolutely loves • is new from manufacture • packaged perfectly • feels brand new • is worth every dime i spent • beefy • blue and best • hassle free experience
negative177
is false advertising • back • annoying • hate • expensive • doesn’t work • started to mess up • just cracked yesterday • cracked my glass and screen • come up failing every time • is an error • hasn't affected my opinion • is a bad seller • runs out of battery very rapidly • was flat • is expensive • comes pretty darn close • going in less than an hour • removed those two rearest features • an actual mechanical problem with the phone • would cost over $150 to fix • wasn't really new • passed through a sprint first purchase • unacceptable • were stymied • i have an issue with • become a problem • is ugly • didn't also:1 • is not functional • is useless • don't buy • is horrible • doesn't have prime shipping • literally sat at the shipping center • ignore • back to english • scam • didn't arrive until 4 days • will continually try to activate with sprint • getting removed from devices.9 • is painfully slow • doesn't interest me • lost 90% • will not connect to the verizon network • might keep working • has happened before in your reviews • did samsung say • not worth • was reported lost • is restricted • breaks or stolen • would be compatible with verizon prepaid • wasn't unlocked • had trouble with getting txt alerts • just keeps on freezing • ’s just frozen • would freeze up • came in ocean blue • doesn't really matter what color • looks black • was turned on • require two presses • does not work • hard to do anything on the phone • was already broken down the middle • still has a headphone jack • can't stop playing • was not • going to buy directly from samsung or verizon
phone
343121
great • love • best • amazing • awesome • nice • good • is great • beautiful • favorite • unlocked • absolutely love • like • is awesome • highly recommend • loving • was brand new • very nice • fantastic • looks great
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phone
positive343
great • love • best • amazing • awesome • nice • good • is great • beautiful • favorite • unlocked • absolutely love • like • is awesome • highly recommend • loving • was brand new • very nice • fantastic • looks great • works great • is amazing • loves • excellent • fabulous • really like • very happy • is an upgrade • solid • is an absolute beast • running within 24 hours • non-pay outstanding • very satisfied • super • was a big expense • loved • at the late end of may • well performed • is a at&t was built • is absolutely beautiful • is new • is an ultimate powerful device • be fine • is an engineering marvel • nice to say • im keep • you should get in 2019 • full • i like • ordered 2 • happy to report • works well • best unlocked • was good • satisfied • working with a verizon tech • is an international model • do yourself a favor • is hugely important • came nicely packaged • absolutely in love • easy to use • perfect • work for boost mobile • has great features • is set at 1080p. • enjoy • worked for a month • y • is look good
negative121
no • worst • never bought • is not compatible • wrong • cannot seem to connect the s pen • was not the model number specified in the description • was reported stolen • could not use • began constantly restarting itself • not happy • very rarely upgrade • relatively minor • didn't lock • expensive from amazon • was still locked • is going to be a brick • essentially worthless • was blocked • had been black listed by the manufacturer • was black listed by the manufacturer • wasn't even registered with samsung as a devise in their system • dont recommend • must recognize cdma network • is extremely glitchy • makes phone calls all by itself to random contacts • constantly forgets ringtones and notifications • mutes text conversations randomly • not had a chance to use • is a big scam • gets hot • turns off • got a box that was tampered with • was no • came in a factory sealed box • else was set up • rebooted it said something like • isn't even • did not contain • didn't restart easily • was not new • broke • had to wait • works but later on • wasn't authoriized on their network • only has 128gb • does not show up in verizon's device database • should have u1 at the end of their model number • does not • had been flashed • is awful • locked • wasted • will not allow wifi calling • returning the garbage • zero regrets • may restart once or twice • not unlocked • receive would work on my network • was locked to at&t. • had bricked • has already been reset • logged in to it • would open • broken • is more expensive • rather gruffly • ran out to verizon • was turned on the default language was spanish • weakness
screen
4212
big • is amazing • beautiful • is great • is beautiful • bigger • best • was stronger • does not bother me much • is bright • vibrant • very nice big • is extremely clear • takes it to another level as well • wider • saver • is just amazing • never felt a lag • is à good seize • very sharp
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screen
positive42
big • is amazing • beautiful • is great • is beautiful • bigger • best • was stronger • does not bother me much • is bright • vibrant • very nice big • is extremely clear • takes it to another level as well • wider • saver • is just amazing • never felt a lag • is à good seize • very sharp • curved • clear • is similar in size • spot across • is still perfect • fantastic • is perfect • 6.4 inches versus 6.3 • breathtaking experience for content watching • great • is incredible • very nicely • is like a mini cinema
negative12
was delaminating • doesn't need to be cleaned nearly • sprint boot • flashed at&t boot • was totally trashed • after a couple of days • grayed distortion • curved • cracks • messed up the next morning • is off • scratch running diagonally
battery life
459
great • amazing • is great • is fantastic • is good • is amazing • better • is starting to feel the age • is adequate • is quite acceptable • long • is more than i thought • are great • good • has not disappointed • is perfect • were longer • is crazy good • is outstanding • has better
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battery life
positive45
great • amazing • is great • is fantastic • is good • is amazing • better • is starting to feel the age • is adequate • is quite acceptable • long • is more than i thought • are great • good • has not disappointed • is perfect • were longer • is crazy good • is outstanding • has better • is very good • is pretty good • awesome • fantastic • is extremely impressive • biggest improvement • is unbelievably great • is excellent • got it • lasts all day • is about 6-8 hours screen • is a big improve • is superb • rocksssss
negative9
was short • kill • not experienced • very poor • not so great • is trash • little disappointed • not bad • large 4000 mah battery
battery
208
is so great • is 1/3 bigger • with good results • will tell • last all day • is good • is a myth • is greatly improved • lasts me 3 days • lasts all day • great • excellent • plenty of memory • lasts me around 2 days • is great • bigger • lasts about as long • easily • lasted pretty long • well really lasts for good
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battery
positive20
is so great • is 1/3 bigger • with good results • will tell • last all day • is good • is a myth • is greatly improved • lasts me 3 days • lasts all day • great • excellent • plenty of memory • lasts me around 2 days • is great • bigger • lasts about as long • easily • lasted pretty long • well really lasts for good
negative8
would have 50 - 10% of its charge • nearly dead • cannot change • barely blinks the battery • is still @ 57 percent • last forever • just doesnt die • easily is needed
camera
197
is amazing • great • is awesome • excellent • are awesome • is great • looks and feels great • is great for group shots • is fast • competent • is beautiful • is unreal • good • is exceptional • easily in top 5
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camera
positive19
is amazing • great • is awesome • excellent • are awesome • is great • looks and feels great • is great for group shots • is fast • competent • is beautiful • is unreal • good • is exceptional • easily in top 5
negative7
freaks out • is not durable • is so ridiculous • is disappointing • disastrous • is trash • is thrash
note 9
144
love • is packed with bloatware • has become the biggest hassle • loved my new • is a very nice phone • 128gb phone • is everything • comes with samsung messaging • does it all and with a pen • has a tad better speakers • is slightly wider • is a great investment • is super swiss knife
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note 9
positive14
love • is packed with bloatware • has become the biggest hassle • loved my new • is a very nice phone • 128gb phone • is everything • comes with samsung messaging • does it all and with a pen • has a tad better speakers • is slightly wider • is a great investment • is super swiss knife
negative4
more than i regret any other purchase in my life • same problem • is a terrible design • is totally overrated
device
145
rationally design • very solid • works fast • single issue • stylish • provide you with the concept of having a mini laptop • seems pretty good • great • excellent • last day • perfect • nearly perfect • amazing • super great
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device
positive14
rationally design • very solid • works fast • single issue • stylish • provide you with the concept of having a mini laptop • seems pretty good • great • excellent • last day • perfect • nearly perfect • amazing • super great
negative5
hard to pick up from a table • are refusing to refund me my money • not to love • will cause issues • 5/5 stars
price
172
was amazing • was worth it • was great • was under $520.00 usd • worth • decent • was too good • is good • are different for different colors • great • is steep • fantastic • works great with tmobile • dropped $200 for the unlocked version • is expected • good • $1000
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price
positive17
was amazing • was worth it • was great • was under $520.00 usd • worth • decent • was too good • is good • are different for different colors • great • is steep • fantastic • works great with tmobile • dropped $200 for the unlocked version • is expected • good • $1000
negative2
has gone down a bit today • drops significantly the day
everything
19
is perfect • works great • was perfect • works fine • was ok • excelent • works perfectly • work flawless • is going smoothly • is working perfectly • like • went smoothly • was great • is fine • was good • is almost perfect • feels snappy
amazon
132
still alot • was going on • surprised • purchased from samsung through • was the best • best customer service • returns the 25% • must control those sales • thought of calling • did make it right with refund • thanks • love • was set up with a replacement
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amazon
positive13
still alot • was going on • surprised • purchased from samsung through • was the best • best customer service • returns the 25% • must control those sales • thought of calling • did make it right with refund • thanks • love • was set up with a replacement
negative2
is a little more expensive • will not return your money
quality
112
top notch • i received it promptly • really great • very high • beautiful • sleek • good • top • exceeds all expectations • is fine • great
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quality
positive11
top notch • i received it promptly • really great • very high • beautiful • sleek • good • top • exceeds all expectations • is fine • great
negative2
definitely not disappointed • suffers
picture
83
are all a1 premium grade • are clear • pretty good • beautiful • very great • great low light • loves • 10000
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picture
positive8
are all a1 premium grade • are clear • pretty good • beautiful • very great • great low light • loves • 10000
negative3
bit underwhelmed • poor light • no
sim card
83
make sure to get • was working great • came with this phone • was compatible • smaller • work • did not remedy the problem • works flawlessly
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sim card
positive8
make sure to get • was working great • came with this phone • was compatible • smaller • work • did not remedy the problem • works flawlessly
negative3
don't have • was not a micro • was not included
seller
65
has high positive views • did great • would definitely buy • provided great customer service • was honest in their post • no fault
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seller
positive6
has high positive views • did great • would definitely buy • provided great customer service • was honest in their post • no fault
negative5
rather going thru my service • not unlocked • kindly sent me a replacement free of charge • should posted the meid#. • give me those id number
features
11
amazing • are awesome • wonderful • takes nice hq pics and video • advanced • better • are spot on • are all excellent • honest • are amazing
display
11
great • excelent • is very crisp • best • are excellent • is extraordinary • is very sharp • clean • awesome • better
performance
72
is great • are great • degradation • very pleased • great • wise
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performance
positive7
is great • are great • degradation • very pleased • great • wise
negative2
not the type • unreliable
review
64
pay attention • thank • will update • are accurate • are any problems with that process • update
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review
positive6
pay attention • thank • will update • are accurate • are any problems with that process • update
negative4
is for screwups • are resolved • is only for the whiz cells • poor
this phone
9
love • endorse
deal
9
good • great • was very good • dug the pre- order • best
s pen
71
is unrivaled • is amazing • is fantastic • give much more variety • is truly helpful • is the perfect companion for work • quick note
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s pen
positive7
is unrivaled • is amazing • is fantastic • give much more variety • is truly helpful • is the perfect companion for work • quick note
negative1
is not included
pen
8
works beautifully • is amazing • absolutely love • is awesome to use • is great for notes • is good for point • like • enjoy
size
31
large • perfect • is easily held in the hand
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size
positive3
large • perfect • is easily held in the hand
negative1
cannot get past
carrier
51
works with all • can add a protection plan • no problem • antiguo note la velocidad • was the best decision
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carrier
positive5
works with all • can add a protection plan • no problem • antiguo note la velocidad • was the best decision
negative1
goes bad
hardware
32
is quite powerful • is awesome • is phenomenal
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hardware
positive3
is quite powerful • is awesome • is phenomenal
negative2
intimately linked to proprietary software • doesnt die or become laggy
purchase
6
big • satisfied • extremely happy • excellent • definitely pleased • great
memory
6
extra • more • lot • enhanced
wifi calling
32
enabled • was enabled • advanced calling features
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wifi calling
positive3
enabled • was enabled • advanced calling features
negative2
was not having • no
case
41
thinner • recommend to buy • good • very heavy
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case
positive4
thinner • recommend to buy • good • very heavy
negative1
did not contain the phone itself
charge
41
half between • very quickly • full • received a replacement
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charge
positive4
half between • very quickly • full • received a replacement
negative1
complains are quick
item
32
arrived on time • sharing my experience • arrived with a sticker
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item
positive3
arrived on time • sharing my experience • arrived with a sticker
negative2
broken • is slightly mislabeled
samsung
3132
do not go to • will not register it • not worth it • creates duplicate versions of google apps • could have done is provide an option to unlock the bootloader • reduced to scrap • was the problem • very displeased • has no interest in giving customers the product/features • impossible to disable them • wrong direction • not third parties • tries too hard to shove their software • won't let you disable the bixby button • stop it!note • shrink wrap new phones • needs to fix this issue • screwed up • says take it to sprint • extremely disappointed
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samsung
positive31
summarily • done this note 9 • applaud • seemed more feature-packed • job well done • pays extra money • can easily improve • lo mejor • wants to control every aspect • disables great apps • has done the same thing • is new • not refurbished • can do so much better • gives them a presence in edge panels • beautiful • has an app • has locked/eliminated the wi-fi calling feature • should know better than to engineer such a sore thumb • come on • has our money • really went all-out on the hardware • fan • thank you • out did themselves with the note 9 • thanks • support and samsung pay • experience • has increased the base storage • little more better in update timelines • highest of high end specs
negative32
do not go to • will not register it • not worth it • creates duplicate versions of google apps • could have done is provide an option to unlock the bootloader • reduced to scrap • was the problem • very displeased • has no interest in giving customers the product/features • impossible to disable them • wrong direction • not third parties • tries too hard to shove their software • won't let you disable the bixby button • stop it!note • shrink wrap new phones • needs to fix this issue • screwed up • says take it to sprint • extremely disappointed • did manage not to offer • blows other phones away on pictures • too hard • doesn't allow you to remap the button • just not sold • removed the ir function • withing 15 days to return/exchange • refuses to accept the return/exchange • left residue • you should be ashamed of yourself • should have stayed hardware focused
verizon
58
follow up • neither imei • doesn't recognize the imei • will not guarantee • will not work • not usable • does not work • was not able to find the imei number in their database3
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verizon
positive5
was simple • able to set up • unlocked phone • works with • pros
negative8
follow up • neither imei • doesn't recognize the imei • will not guarantee • will not work • not usable • does not work • was not able to find the imei number in their database3
stylus
57
is harder to use • doesn't work on point of sale screens • wouldn't use • was not removable • frequently • is a remote control • never used
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stylus
positive5
is excellent • adds value • wonderous • lovely • is very useful feature
negative7
is harder to use • doesn't work on point of sale screens • wouldn't use • was not removable • frequently • is a remote control • never used
box
37
was a little beat up • was also torn • didn’t look like anew box • cardboard • came very slightly damage • should not be installed • had two charging bases
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box
positive3
opening • great • arrived brand new sealed
negative7
was a little beat up • was also torn • didn’t look like anew box • cardboard • came very slightly damage • should not be installed • had two charging bases
bixby
46
sucks • never use • isn't my favorite • no one likes stupid • is a royal pain
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bixby
positive4
no extremely annoying • is convenient • rid • hate
negative6
sucks • never use • isn't my favorite • no one likes stupid • is a royal pain
bixby button
8
is on the left side of the phone • can't turn off • is not a problem • is a worthless • not require rooting and flashing!extra caution • downside • almost useless • damn
software
24
glitches out a lot • terrible • ugh • worst
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software
positive2
upgrade • fast
negative4
glitches out a lot • terrible • ugh • worst
customer service
33
lack • is a lie • worst
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customer service
positive3
was great • excellent • very good
negative3
lack • is a lie • worst
Hey, that functionality is in development right now.