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Amazon Rating
TracFone Samsung Galaxy J7 Sky Pro 4G LTE Prepaid Smartphone
We have analyzed 364 reviews and found:
38% of users say that:Phone works great, is great, is nice, is perfect. Product is fast, is easy to use, works great, works well. Tracfone meets all of my needs, was easy, is better, is the best services. Screen responds great to the touch, is clear, is bright, is beautiful.1% of users noticed that:Customer service is no, was truly a painful, are no help either. Sim card was incompatible. Airtime card was no, was not in the package. Problem is two fold, has not been fixed.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
phone
27777
great • love • good • best • very nice • nice • better • very pleased • works great • excellent • awesome • smart • is great • very happy • really like • would recommend • is nice • easy to use • very satisfied • is perfect
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phone
positive277
great • love • good • best • very nice • nice • better • very pleased • works great • excellent • awesome • smart • is great • very happy • really like • would recommend • is nice • easy to use • very satisfied • is perfect • expensive • is fast • really cheap • has alot of extras • is the best • i am happy • enjoying all aspects • is easy to use • works very well • is pretty good • i purchased • does it • my favorite • is just great • much better android than lg • cool upgrade • same • good looking • is wonderful • just fine • is definitely filling my needs • wait 2 days • was very nice • gift for my husband • he loves • transferred everything • for almost 20 years • even file a claim • very very nice • has worked very well • need • had to enter 60 names • works fantastic • will be alright • does not cut it • without the minutes • is working • looking • by itself $99 • with bundle $129 • can make calls to regular phone numbers • paying for data • much fancier • fun • with a different companies plan • look up • is the best phone • handles it so well • really amazing • highly recommend
negative77
upgrade to my failing 3+ year old lg • sits on a desk or your lap • locked • problem • isn't an option • is locked • hard time • had problems • would not read the sim card • has been blocked from making or receiving phone calls • away • do not recommend • can't return • was too slow • limited on memory • could not get it to work in canada • is obsolete • will not unblock • is really bad • does not cut it • kid - dont • does not come with a card • without their special is $99 • all refused • automatically shuts off the wifi • could not even deal with my limited needs • problems • unresolved • much trouble • ended up getting hacked • not new • has a password set • useless • available to use • would lose all minutes • was now inactive • knowing this defect • does not do what i bought it for wifi calling • will let the app find the amp • will not do as advertised • don't have that problem • is a nightmare • is doa • was activated at a different zip code • pick something else out • you cannot activate • carry according to the zip code • back • was summarily returned • is not my main phone • not paying $1,000.00 • doesn't really use a phone • for a month and a half • not want an expensive • good • was unable to get the service to work • automatically turning on and searching for a wifi signal • wiped itself out • was starting • made some noises • has been off for the night • could not have been easier • with minimal storage • is too bad • received missing sim card • very disappointed • freezing • to work • took at least an hour • only prepaid
product
257100
love • like • is fast • is easy to use • very happy • great • works great • likes • works well • absolutely love • does everything • fast • faster • good • definitely recommend • really like • really likes • very good • happy with • loves
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product
positive257
love • like • is fast • is easy to use • very happy • great • works great • likes • works well • absolutely love • does everything • fast • faster • good • definitely recommend • really like • really likes • very good • happy with • loves • has enough memory • took about a full hour of speaking to offshore customer service • could be so much easier • is so user friendly • long ago • has all the features • easy to use • fits great in my hand • wish • could happen • is just this phone • works just fine • able to play • was a barely noticable scratch • was fully submerdged in water • covered in piss • works like • is definitely going to be with me • does all you need • fits the bill • added the bonus minutes • with plenty of room left • loved • do like • upgraded • week • i needed to buy air time • make listening • is simple to use • out need more time to check out the many features.screen • ’s great • about the same • was still okay • way smarter the me • unbelievable • knows where you have been • 800 number with a recorded message • is performing great • advertised • clear • works • comes so close without the heavy • was very impressed • was easy to set up • can't be refilled • life saver • will do almost everything the expensive • starts going downhill - fast • is better to buy the phone • was quicker
negative100
is not • would not turn off • does not • don't carry • completely disappointed • problem • cannot fix • turns out • has barely scratched the screen • hit hard • dropped • won't restart upon hard impact • ironic and annoying at times • not happy • is not going to do what i want • fix • didn't send • did take tracphone a day • was fixed • locked • doesn't like • only costs me about $20 a month • had either been thrown or dropped • don't like • not dso happy • doesn't? • was time to make the change • happening more often • deleted all my contacts • did not see • is not good • stuck • had problems with numbers-- • repeatedly • couldn't understand • can't say anything • is so not worth the headache • is not a knock on amazon • did not care • has wifi capability • can't hear • off • frustrated me • does freeze • lag from time to time • feels less flimsy • melded into the hard plastic • already slipped from my hand • not close • never have a problem • was missing • could take 24 or so hours • doesn't go as smoothly • won't take long • activated for a short time • can't figure • doesn't qualify for wifi calling • did not came with it • in the dump • did not come with the $40 airtime bundle that was advertised • few days • wasn't even a $40 bonus • came with a 30 day tracfone card • is what i was told • few times • only took about 15mins • is locked to verizon towers • are pretty terrible • isn't samsung's fault • gets fix
tracfone
2823
love • meets all of my needs • was easy • almost 10 years • long • upgraded • is better • is the best services • has a comparable or better signal • came with a $40 airtime bundle • best • big fan • to a $100 • big deal • easy to set up • works well • thank you • gives the same service • decent • 5 stars
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tracfone
positive28
love • meets all of my needs • was easy • almost 10 years • long • upgraded • is better • is the best services • has a comparable or better signal • came with a $40 airtime bundle • best • big fan • to a $100 • big deal • easy to set up • works well • thank you • gives the same service • decent • 5 stars • favorite • was added to my account • fast • needs to be more forthcoming • was the perfect choice • for more than ten yrs • fine
negative23
due to samsung • is horrible • is a company to avoid all together • beware • provides no help in fixing the problem • do not i repeat • gone dealing • with some memory to work with • has not fixed • cannot fix a login issue • is unable to help solve my problems • normal process • did not seem to know about the amazon airtime bundle • not sure which • corrected the mistake • extremely disappointed • are a bunch of liars • not happy • is no longer offering triples • has gone back to cdma • bit weird • is a money pit • crappy
screen
3710
bigger • big • large • clear • bright 5.5 inch • responds great to the touch • is clear • smaller • is bright • is beautiful • larger • larger 5.5 • nice • is very adequate • is smaller than my lg • larger clear • crisp bright • is bigger • plenty of speed and power • is larger than my earlier sky
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screen
positive37
bigger • big • large • clear • bright 5.5 inch • responds great to the touch • is clear • smaller • is bright • is beautiful • larger • larger 5.5 • nice • is very adequate • is smaller than my lg • larger clear • crisp bright • is bigger • plenty of speed and power • is larger than my earlier sky • is nice • is larger • slightly bigger • is vibrant with deep • rich blacks making photos • is big • bright • 5.5 • super amoled • nice large
negative10
hit directly on the metal barrel • went black • just goes black • goes dark • not as sharp • broken • opening • not a super amaloid • gets cracked • cons:*low resolution
camera
187
great • can be amazing • takes a good picture • still needs work • not sharp • very bright light • very please • ease of use • is good enough for my needs • most • nice • better • very functional • works a bit • good light • steady hand • gives clear sharp pictures
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camera
positive18
great • can be amazing • takes a good picture • still needs work • not sharp • very bright light • very please • ease of use • is good enough for my needs • most • nice • better • very functional • works a bit • good light • steady hand • gives clear sharp pictures
negative7
terrible • is not great • is distorted • very disappointed • seems a little fussy • is substandard battery life • stinks
price
204
great • good • incredible • best • can't beat • works perfectaly • decent • was extremely attractive • is a plus too • happy with the • was below the promotional price
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price
positive20
great • good • incredible • best • can't beat • works perfectaly • decent • was extremely attractive • is a plus too • happy with the • was below the promotional price
negative4
not at this • can't beat • has gone up to $135.53 • came down
battery life
183
great • longer • is very good • is excellent • is extraordinary • long • most • best • more • is good
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battery life
positive18
great • longer • is very good • is excellent • is extraordinary • long • most • best • more • is good
negative3
horrible • wasn't that good • is not that good
battery
106
removable • like • ease • better • lasting • lasts for about a week • holds the charge for along time • good • well • easy
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battery
positive10
removable • like • ease • better • lasting • lasts for about a week • holds the charge for along time • good • well • easy
negative6
is replacable for cheap • pretty weak • died in less than 4 months • doesnt wk • will die • is like nothing
amazon
122
thank you • special offer for tracfone with glee • had included was for 90 service days • no way to contact anyone • refunded $25 to my account • was very helpful • bought a phone • thank you tracfone • never • is taking it back • thanks again
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amazon
positive12
thank you • special offer for tracfone with glee • had included was for 90 service days • no way to contact anyone • refunded $25 to my account • was very helpful • bought a phone • thank you tracfone • never • is taking it back • thanks again
negative2
not • bought directly from tracfone
size
11
nice pocket • larger • like • is just right for him • really liked • ease of use • love • loves • large • needed • is like a small tablet
deal
111
great • good • very good • works well
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deal
positive11
great • good • very good • works well
negative1
bad
service
74
is good • great • is fine • will be changing • off of • no issues
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service
positive7
is good • great • is fine • will be changing • off of • no issues
negative4
would not continue • inadequate • is through tracfone • no
feature
91
better quality • solid • love • very please • works well • size • lots • limited in • extra
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feature
positive9
better quality • solid • love • very please • works well • size • lots • limited in • extra
negative1
worst
samsung
54
delighted • is the best • far superior • has features • is a good company
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samsung
positive5
delighted • is the best • far superior • has features • is a good company
negative4
did not compromise that much • informed of my mistake • could not have been easier • has never let me down
pictures
8
great • beautiful big • good • looking at • takes good • are so clear • fairly decent
text
62
lots of minutes • very well • were credited to phone • was able to transfer my minutes • easy to • really pop
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text
positive6
lots of minutes • very well • were credited to phone • was able to transfer my minutes • easy to • really pop
negative2
were lost • is not true black
smartphone
53
modern • outstanding • is a welcome no contract purchase • better • awesome
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smartphone
positive5
modern • outstanding • is a welcome no contract purchase • better • awesome
negative3
very hesitant • was many years old • running out of service days
this phone
7
love
sound
61
is absolutely great • much better • is impressive • is loud • clear • is clear
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sound
positive6
is absolutely great • much better • is impressive • is loud • clear • is clear
negative1
is awful
speed
61
is just as fast • dramatic • most • large 5.5 screen • great • more
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speed
positive6
is just as fast • dramatic • most • large 5.5 screen • great • more
negative1
smaller housing
review
52
were all positive • is primarily for the tracfone service • lots • will update • helped me so much
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review
positive5
were all positive • is primarily for the tracfone service • lots • will update • helped me so much
negative2
bad • mistake
data
42
unlimited • promised minutes • transferred perfectly • access long
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data
positive4
unlimited • promised minutes • transferred perfectly • access long
negative2
were lost • works w/
screen size
6
very happy • nice • dramatic • is a nice upgrade • bigger • is great
storage
51
plenty • enough • can upgrade • is a big plus for me
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storage
positive5
plenty • enough • can upgrade • is a big plus for me
negative1
not enuff
reception
32
is great • good • is excellent
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reception
positive3
is great • good • is excellent
negative2
bad • poor
picture quality
41
great • could definitely be better • was a bit better • is good
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picture quality
positive4
great • could definitely be better • was a bit better • is good
negative1
is not that great
lg
32
always had • served me well • better
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lg
positive3
always had • served me well • better
negative2
was slower • not go for an
keyboard
41
is much more responsive • accurate • fast • prefers
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keyboard
positive4
is much more responsive • accurate • fast • prefers
negative1
is so small
resolution
41
opened for • reasonably high • are outstanding • just seemed better
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resolution
positive4
opened for • reasonably high • are outstanding • just seemed better
negative1
no
display
5
great • clear • reasonably fast • size
quality
4
very pleased • is unsurpassed • amazing • is less
wifi
4
work well • can still use • good • stronger
smart phone
4
cheap • very nice • nice thing • fine entry level
memory
4
good size • much more • more • much
processor
3
powerful • is snappy • better
app
78
tracks balance • you won't use • garbage • stop • wouldn't come up • i got rid of • hasnt even activated it • like the wunderground local weather
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app
positive7
very taxing • no problems • you can't get rid of, 8gb • did you tube • practical purpose • actually work • awesome
negative8
tracks balance • you won't use • garbage • stop • wouldn't come up • i got rid of • hasnt even activated it • like the wunderground local weather
customer service
17
is no • was truly a painful • unnecessarily lengthy process • trying to get it to work • had no answers • do not speak good english • are no help either
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customer service
positive1
good
negative7
is no • was truly a painful • unnecessarily lengthy process • trying to get it to work • had no answers • do not speak good english • are no help either
call
24
cut off • interrupted • terminated • about 47 minutes
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call
positive2
have a rep help me • rare
negative4
cut off • interrupted • terminated • about 47 minutes
sim card
4
without • problem • did not work • was incompatible
money
22
don't waste • dont waste
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money
positive2
ton • best
negative2
don't waste • dont waste
Hey, that functionality is in development right now.