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Amazon Rating
Nixplay Edge 8-Inch Wi-Fi Cloud Digital Photo Frame with Hi-Res Display
We have analyzed 982 reviews and found:
28% of users say that:Product is perfect, works, was easy to set up, is great. Frame is great, working fine, is awesome, is nice. Picture is great, are crisp, will spend much of her morning, came up only half visible. Photo can upload, is a better reminder of my distant, can all upload, is the highlight of there day.1% of users noticed that:Software is not smart enough to play images, is a little bit of a challenge to figure out, is not an option. Wifi is a bit tedious, will not work. Problem was solved, was easily fixed, was resolved, is fixed. Stand is not adjustable, is not connected to the frame, is flimsy.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
945350
love • great • wonderful • good • easy to use • easy • is perfect • works • amazing • loved • was easy to set up • awesome • is great • highly recommend • nice • excellent • like • recommend • is awesome • perfect
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product
positive945
love • great • wonderful • good • easy to use • easy • is perfect • works • amazing • loved • was easy to set up • awesome • is great • highly recommend • nice • excellent • like • recommend • is awesome • perfect • gift • works perfectly • works great • loves • up • was a gift • was the perfect gift • would be nice • worked fine • recommended • works well • looks great • 5 stars • was so simple • very pleased • was super easy • is the perfect gift • so simple • was very helpful • is amazing • has worked well • helpful • really nice • very good • working great • my mom loves • is fantastic • works as advertised • is so easy to use • set up • was a great gift • great way • is easy • has been great • easy to set up • work • are great • is wonderful • very easy • was a christmas gift • would be great • was easy to setup • very easy to use • convenient • was very easy to set up • was great • are very responsive • was a temperature controlled kitchen3 • just great • we love it
negative350
stopped working • very frustrating • fixed the problem • not recommend • needed to be reset • is not true • froze • forget • doesn't work • powered off for 5 minutes • difficult to see the pcitures • turns on • freezes on the black logo • discontinued • has issues with the power cord • is triggered by motion • isn't • we set up service online • would follow my timer • suddenly stopped working • seemed difficult • not difficult at all • is terrible • were not successful with that • had reset itself • was back at the product start up page • happened every single morning for 5 mornings • not have to reset • not that annoying • doesn't, it's a pain • not to allow the frame to sleep • do not do facebook much • had to be reset • needs to be unplugged • restarted at least once a day • been trouble free for 2 years • was out of warranty • can't see • running again • is more expensive • doesn't have real directions • didn't like the way • alleviated the problem • was confusing at the start • is stuck on several different screens • stopped working a couple days • turns out it was just a settings issue • quit displaying photos • won't play my downloaded google photos • kept turning itself off outwith the time settings • home occasionally • even followed up • is difficult to figure out • differently purely by happenstance • died out of the blue • became unresponsive • wont turn on • totally dead • even turns off automatically • does not play videos • terrible time repairing • doesn't have a no repeat option • doesn't have an option to tilt back • is spend for not very many features • didn't know how to do • too busy to return • freezes • wouldnt restart • sit unplugged for periods of time • trouble-shooting
frame
200100
great • love • nice • is great • excellent • bigger • awesome • working fine • is awesome • is nice • works great • beautiful • is wonderful • very happy • gift • is so good • looks great • isn’t as intuitive • can share photos • so far
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frame
positive200
great • love • nice • is great • excellent • bigger • awesome • working fine • is awesome • is nice • works great • beautiful • is wonderful • very happy • gift • is so good • looks great • isn’t as intuitive • can share photos • so far • would work properly • has such great potential • work well • wonderful • was a gift • hung up • nice job • were quick to reply • is feature rich • grows • happy • was working correctly • re-synced • help me assist my elderly parents • keeps the memory alive • sooo easy to add • gift for my husband • super helpful • i brought to work • highlhighly recommend • best buy • was working normally • working great • i had gifted • excited to share pictures • working properly • patiently • shows a nice picture • was up and working • very helpful • helped me reset • is updated • breaks • works well • is very good • 4 stars • really like • needed a software update • sits among their other non-digital photo frames • has vibrant color • running • is working perfectly • was more user friendly • absolutely love • working without problems • very cool • is very sturdy • will come with us • will display and play videos • vivid
negative100
stopped working • was hot to touch • doesn't have it's own email address • needed a critical software update • got bricked • completely unresponsive • began cycling on and off • couldn't get them to show up • freezing up • freezing • was connected to the internet • wasn't working • freezes time • was acting up • reset • went off-line • was unused • ended up • lasted about 15 months • was stuck in loading mode • overheats • sits on her desk unused • stop working • unable to get a replacement • kept freezing • solved my problem • displayed the nix logo • was working • is actually quite small • will freeze monthly • inert • fell off a short nightstand • broke instantly • went off after about 2 weeks of use • had problems • just wouldn't boot up after a power failure • constantly freezing • running continuously • freezes while updating • worked intermittently • is stuck on the loading screen • won't start up • is completely unreliable • discontinued • was having issues • is completed died • were always out of date • i have tried from nixplay • none of the complaints • accepts a usb flash drive • would not advance pictures • a few weeks back • illiterate mom • does not work • is from an sd card • has been frozen • is staying on too late • can be defective • was bought to replace an older non wifi • would not turn back on • will not work at all • crashed repeatedly • shipped to me • will have no internet • needs to be internet-connected in order to get photo updates • will not store this info • had some trouble • could not get the 13 inch • can be set to turn off • goes to sleep
picture
14030
clear • great • look great • is great • sharp • updated • easy to set up • favorite • nice • surprise • are crisp • look awesome • beautiful • retained more of their true color • able to load • will spend much of her morning • very sharp and clear • surprise the grandparents • wonderful • came up only half visible
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picture
positive140
clear • great • look great • is great • sharp • updated • easy to set up • favorite • nice • surprise • are crisp • look awesome • beautiful • retained more of their true color • able to load • will spend much of her morning • very sharp and clear • surprise the grandparents • wonderful • came up only half visible • show up from time to time • beautiful clear • decent • intuitive • able to download • are excellent • could add • can upload • sooo easy to add • rotate through nicely • really clear • perfect • can send him • is worth a thousand words • still room • memorable • show up so nicely • look amazing • grand kids • are clear • is awesome • look very clear • vibrant • are much more clear • best • can be emailed to frame • many • able to transfer • look very good • simply add more • is very sharp • popping up on the frame within seconds • are sharp • exellent quality • stay in frame to long • fun • can all add • good • feel of viewing • are really sharp • able to submit • laugh • popped up • look sharp • are very clear • crisp • is clear • bright • fresh • great looking
negative30
would often freeze • frequently update • trouble • freezing • froze up • went out on my screen • have not emailed • do not fill the screen • started loading • goofy • can not delete • doesn't complete the transition • is very annoying.#5 • prefer not to upload • uploaded • no way to see what • don't show • completely shut off • went on • default playlist • looked washed out • take longer than 10 or 15 seconds • were stuck • repeats multiple times • unable • looks washed out • freezes • was not fully displayed • are pulled directly from picasa • would be imported
photo
12422
quickly • easily • view • look great • can upload • updated • true to life color • extended family • enjoying • clear • real time • is a better reminder of my distant • easy way to share • displayed • wish prime • doesn't have to do anything • enjoy her • memorable • can all upload • uploaded
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photo
positive124
quickly • easily • view • look great • can upload • updated • true to life color • extended family • enjoying • clear • real time • is a better reminder of my distant • easy way to share • displayed • wish prime • doesn't have to do anything • enjoy her • memorable • can all upload • uploaded • is the highlight of there day • looking forward to finish loading • enjoy • arrived properly • easy to load • are crisp • enjoyed looking • available now at the click of a button • automatically inserted into a playlist • is up to date • has over 10,000 pictures • vermie patiently • thoroughly • able to upload family • favorite • happily viewing • enjoyed getting • coming up and cooing • able to see • are longer • not wide • easy to bring your • added hundreds • automatically updated the account • working correctly • big • look exceptional • can't be • more • treasured • did upload easily • looked beautiful • could send family • stay current with new ones • shows up within minutes • will be displayed • lot of advantages • are too small • has posted of the grandkids • go to one album/playlist • easy to switch back to all • connected to my google • would automatically go into his frame • come up • without any hassle • can add • look very nice • are being sent to your account on the website • easy to add • choose
negative22
never run • can be edited • replaced just by dragging • few simple clicks • won't upload • can't walk away • not sending enough • weren't displaying • show up within a minute from time of sending • wipe • start uploading • takes a bit of intelligence to figure out • wouldn't upload • took a few hours • some times • no • tacked to my walls • don't upload more than 500 to an album • cut off the frame • cloud system of unproven/unknown security • does not auto-refresh • are 4:3 landscapes
screen
4827
is nice • fit to • beautiful • high resolution • bright • crisp • excellent • is large • very happy • looks great • higher definition • bright clear • bright hi-res • perfect for her • move past • nice crisp clean • sharp • better • nice • is pretty clear
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screen
positive48
is nice • fit to • beautiful • high resolution • bright • crisp • excellent • is large • very happy • looks great • higher definition • bright clear • bright hi-res • perfect for her • move past • nice crisp clean • sharp • better • nice • is pretty clear • contrast ratio is good • stripes • looks awesome • is crystal clear • just flashes on-off-on-off-on-off-on-off forever • is very bright • larger • pleasure to look at pictures • is certainly much better • fills • is excellent • bight • is beautiful • are fantastic • really nice • is crisp • evenly lit • brilliant representation • is sleek • thin • modern
negative27
start up • was stuck on 'loading' • started showing a distorted image • failed • has colored lines running down the center of it flashing • went black • no longer has photos • same loading • a total of 13 days • doesn't leave paper on the screen • stuck • froze • never turned back on • went bonker again • is only about 6 • went dark • would eventually just show grey vertical lines • froze up • was colored • is so small • pops up • waste • not all photos • became distorted • flickered • blue • strange
customer service
6211
great • excellent • good • was outstanding • was excellent • best • awesome • is unusual for me • has been exceptional • even better • i sent an email to • is amazing • has been great • help to restart my frame • wonderful • is also really helpful • is way above par • is also very helpful • is fantastic • incredible
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customer service
positive62
great • excellent • good • was outstanding • was excellent • best • awesome • is unusual for me • has been exceptional • even better • i sent an email to • is amazing • has been great • help to restart my frame • wonderful • is also really helpful • is way above par • is also very helpful • is fantastic • incredible • impressive • very good • spoke to marian • very nice • is fairly quick to respond • sent me multiple emails • was exceptional • is sending a new plug • was very helpful • friendly • superb • 5 stars • talked with mel • is awesome • should be this way • could use some upgrading • nicest
negative11
took me through a few steps - still bricked • hard to find # for • had to call • spoke to a tech named ice • spoke to a rep within 2 minutes • not it literate • was non existent fir help in answering questions • is rotten • bigger problem • was a joke • waste of your time
this frame
4110
love • highly recommend • definitely recommend • really like • works flawlessly • wonderful • recommended • seamlessly for almost 2 years • definitely buy • enjoy • is really nice • is so nice • very impressed • deserve • great • no hesitation • is great • recommend • recommending • like
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this frame
positive41
love • highly recommend • definitely recommend • really like • works flawlessly • wonderful • recommended • seamlessly for almost 2 years • definitely buy • enjoy • is really nice • is so nice • very impressed • deserve • great • no hesitation • is great • recommend • recommending • like • is good
negative10
stopped working • requires me to do a hard reset • nothing necessarily wrong • not even remotely the case • do not buy • extremely disappointed • fails • do not hesitate • blown away • don't bother
setup
444
easy • was easy • easy to • was fairly smooth • easy to manage • with great patience • was very easy • is simple • straightforward • extremely easy • clear • is a little more complex • was fairly painless • pretty easy to use • is easy • great to use • easy to upload • was super simple • was not flawless • super easy
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setup
positive44
easy • was easy • easy to • was fairly smooth • easy to manage • with great patience • was very easy • is simple • straightforward • extremely easy • clear • is a little more complex • was fairly painless • pretty easy to use • is easy • great to use • easy to upload • was super simple • was not flawless • super easy • very easy • ease • very easy to
negative4
equally perplexed • was trial and error • trivial • otherwise
display
437
great • is excellent • nice • high resolution • high quality • beautiful • excellent • expecting the 8 inch • lovely • show off the pics • is really clear • wirelessly from the cloud • excellent rating • great quality • was deciding how to • is good quality • super good • good • awesome • perfect way
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display
positive43
great • is excellent • nice • high resolution • high quality • beautiful • excellent • expecting the 8 inch • lovely • show off the pics • is really clear • wirelessly from the cloud • excellent rating • great quality • was deciding how to • is good quality • super good • good • awesome • perfect way • edge • is fabulous • was bright • vibrant • is 1920x1080 • is very nice • better • is awesome • is great • bright • is very sharp • sharp • in our dining area • beats anything else out • has a wonderful hd • is around 160 ppi • is so good • is a great concept
negative7
problem • seems to lock up every few days • i was blown away by the quality • frustrating • freezes often • is not bright enough at maximum brightness • often reverts to the default screen
nixplay
434
thanks • arrived very promptly • easy for the end user • really enjoying • exceptional customer support • mary grace c. • is a great way to look at your photos • accepts play back • was exceptionally helpful • assistance with my edge • is as good • has been a great assist • great • quality product • keeps these men and women close • has provided us with an opportunity to enjoy pictures • helped me walk through my issue • has a great rewards referral program • was treated very professionally • properly from the start
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nixplay
positive43
thanks • arrived very promptly • easy for the end user • really enjoying • exceptional customer support • mary grace c. • is a great way to look at your photos • accepts play back • was exceptionally helpful • assistance with my edge • is as good • has been a great assist • great • quality product • keeps these men and women close • has provided us with an opportunity to enjoy pictures • helped me walk through my issue • has a great rewards referral program • was treated very professionally • properly from the start • excellent • doesn't make it • is lucky to have you • is far better • great service • looked better • has been promising • excellent customer service • quickly responded • perfect fix • has an app • has had an evolution spanning several models • help website needs to be organized to clearly take users • was writing all their marketing copy for this frame • continues to improve the product • is lucky to have him • continuously deliver improved models • would be much appreciated • finished in a return • is great for my desk
negative4
is kind of a scam • doesn't have quality control • personally to walk me through • final contact
picture quality
413
is great • excellent • great • is excellent • is fantastic • improve • is a nice change • is good • beautiful • is just tremendous • like • pretty good • very happy • was excellent • is first class • looks really good • is incredible • could be brighter with greater contrast • best • fairly good
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picture quality
positive41
is great • excellent • great • is excellent • is fantastic • improve • is a nice change • is good • beautiful • is just tremendous • like • pretty good • very happy • was excellent • is first class • looks really good • is incredible • could be brighter with greater contrast • best • fairly good • good • is also excellent • were superior
negative3
can be an issue with other frame companies • is a not as nice • wasn't happy
app
366
love • is easy to use • pretty simple to add photos • very user friendly • easy to use • super easy to use • is actually really goodactually • works good • is easy to set up • very fine • could definitely be improved • works great • works basically like instagram • easy • intuitive • is really handy • can see his family occasionally • simple • works well • works right
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app
positive36
love • is easy to use • pretty simple to add photos • very user friendly • easy to use • super easy to use • is actually really goodactually • works good • is easy to set up • very fine • could definitely be improved • works great • works basically like instagram • easy • intuitive • is really handy • can see his family occasionally • simple • works well • works right • free • somewhat intuitive • work perfectly • great • are all easy to set up • worked with both our smart android phones • is very user friendly • can repurpose our old tablets • very easy to share and upload • will have more functionality • is great • totally simple • you simple choose to take a picture • start sharing
negative6
is very limited • complaints • not sure about other phones • nit • not through • is useless
resolution
355
excellent • highest • great • is great • high • is outstanding • is awesome • has lower • better • proper • is better than i expected • quick • is marvelous • is more than adequate • pretty good • is definitely great • high quality • higher picture • right file • fantastic
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resolution
positive35
excellent • highest • great • is great • high • is outstanding • is awesome • has lower • better • proper • is better than i expected • quick • is marvelous • is more than adequate • pretty good • is definitely great • high quality • higher picture • right file • fantastic • best pixel • is spectacular • no • were superior • is high • funky • higher • was only fair
negative5
issue required several steps • not file • not so high • low • was just not hi res enough
customer support
306
excellent • was extremely helpful • great • amazing • was super helpful • is outstanding • was elevated to mary • is above excellent • patient • awesome • team for assistance in restoring • was awesome • is excellent • is also great • explained what needed to be done • fantastic • wonderful • was most helpful • very patient • do all the recommendations
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customer support
positive30
excellent • was extremely helpful • great • amazing • was super helpful • is outstanding • was elevated to mary • is above excellent • patient • awesome • team for assistance in restoring • was awesome • is excellent • is also great • explained what needed to be done • fantastic • wonderful • was most helpful • very patient • do all the recommendations • needed • was understanding • was never the problem • was great • has been quite good
negative6
poor • helped resolve the issue to my satisfaction • was poor • found the problem • incredibly poor • is sadly very weak
unit
2115
was back up • running in no-time • preforms flawlessly • has a quality issue • nice • worked good • are a great idea • works very well • reliable • has have some excellent features • is nixplay’s most expensive • comprehensive • will be over capacity • very quickly • is flawless • came well packaged • returned • enough • is also easy to navigate • is simple
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unit
positive21
was back up • running in no-time • preforms flawlessly • has a quality issue • nice • worked good • are a great idea • works very well • reliable • has have some excellent features • is nixplay’s most expensive • comprehensive • will be over capacity • very quickly • is flawless • came well packaged • returned • enough • is also easy to navigate • is simple • elegant
negative15
replaces an earlier gen frame • problem • had to reset • will freeze on occasion • discarding • replaced • needed to connect to the net to receive needed updates • never goes to sleep • took about 9 days • would freeze • finally crapped out • agreed to replace • defective • is experiencing a failure or error • stopped showing any photos
this product
247
love • highly recommend • enjoy • enjoying • definitely recommend • recomend • gifted • deserves one • helpful staff!love • would recommend • certainly recommend • enjoyed • so impressed • recommend
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this product
positive24
love • highly recommend • enjoy • enjoying • definitely recommend • recomend • gifted • deserves one • helpful staff!love • would recommend • certainly recommend • enjoyed • so impressed • recommend
negative7
hate • do not buy • hassled • can't say enough • avoid • extremely unsatisfied • wouldn't recommend
device
1614
great • works great • in august of 2017 • fifth nixplay • is working properly • fun little • perfect • feature • 5 stars • great little • is pretty good • long • okay • marketed mainly for cloud use • marketed for business usage
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device
positive16
great • works great • in august of 2017 • fifth nixplay • is working properly • fun little • perfect • feature • 5 stars • great little • is pretty good • long • okay • marketed mainly for cloud use • marketed for business usage
negative14
would not re-register • could re-register • only plays pics • update effectively • requires a power cord • turns the picture sideways • could allow me to just point to a network drive/folder to pull pictures • shut-off randomly • manufacturing defect • would have to be replaced • completely locked up • has no way of pulling that up • had lots of trouble • would not at some point
image
281
are sharp • many • are amazingly sharp • were actually too consistent • were on my pc • has black margins left • would automatically upload to the wifi enabled frame • bunch • is exceptional • crisp • great • can be added to playlists • update • is very clear • will scroll • are displayed beautifully • nearly 20k • keep your albums • beautiful • are tack sharp
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image
positive28
are sharp • many • are amazingly sharp • were actually too consistent • were on my pc • has black margins left • would automatically upload to the wifi enabled frame • bunch • is exceptional • crisp • great • can be added to playlists • update • is very clear • will scroll • are displayed beautifully • nearly 20k • keep your albums • beautiful • are tack sharp • bright • with vibrant colors • started uploading • look fantastic!2 • is bright • are more typical still photography • is bright and alive
negative1
did when new
gift
28
great • perfect • best • surprise • keeps on giving • amazing • awesome • fantastic • wonderful
remote
1413
no big deal • vernie • well • was in my hands • are exactly what i hoped • worked • worked the first day • began to work.7 • is very cheap • works very nicely • is a nice touch • is better • is a nice addition • works very well
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remote
positive14
no big deal • vernie • well • was in my hands • are exactly what i hoped • worked • worked the first day • began to work.7 • is very cheap • works very nicely • is a nice touch • is better • is a nice addition • works very well
negative13
did not work • issue • attempt to reboot it • doesn't work • simply does not work • quite working • doesn't work during initial setup • does not work right out of the box • won't turn it on • was completely dead • is clunky • doesn't really work
set up
223
easy • was easy • process all over again • ease • is actually quite simple • was pretty easy • very easy • very simple • was quick • easy to • easy to use • was extremely quick • was a breeze
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set up
positive22
easy • was easy • process all over again • ease • is actually quite simple • was pretty easy • very easy • very simple • was quick • easy to • easy to use • was extremely quick • was a breeze
negative3
has been frustrating • is really confusing • took a little while
size
212
larger • is perfect • is just right • would like • very nice • fits • will be great • optimal • with similar spec in future • good • intermediate • sample • right file • comparable • just right for placement • is more stable • perfect
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size
positive21
larger • is perfect • is just right • would like • very nice • fits • will be great • optimal • with similar spec in future • good • intermediate • sample • right file • comparable • just right for placement • is more stable • perfect
negative2
small complaint • different file
service
221
excellent • great • was very helpful • awesome • was the most patient • was patient • helpful • is great • was great • very patient • was extremely helpful • was unparalleled • is the best!!i • easy to integrate • superior
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service
positive22
excellent • great • was very helpful • awesome • was the most patient • was patient • helpful • is great • was great • very patient • was extremely helpful • was unparalleled • is the best!!i • easy to integrate • superior
negative1
do not have
support
212
great • wonderful • was very helpful • is very good • is amazing • has been awesome • was all over it • was unparalleled • received thus far • very good • helpful • very pleased • were great
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support
positive21
great • wonderful • was very helpful • is very good • is amazing • has been awesome • was all over it • was unparalleled • received thus far • very good • helpful • very pleased • were great
negative2
lackluster • is terrible
instruction
1310
clear • detailed • better step • more clear • gave clear • concise • very thorough • were easy to follow to connect the digital picture frame • very clear • are clear • simple
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instruction
positive13
clear • detailed • better step • more clear • gave clear • concise • very thorough • were easy to follow to connect the digital picture frame • very clear • are clear • simple
negative10
did not tell me to hold the reset button • did in fact resolve my issue • were totally inadequate • are not very clear • lack of clear • no • not clear enough • are not very detailed • are pretty lackluster • not clear
photo frame
184
sits on my kitchen island • great • vey good • for our parents • could share photos • just setting up • running off of the same albums and playlists • most wonderful • best results • is actually really good • is a great way to keep in touch • is excellent • is as good • best • owned • very nice • lot of money • worth waiting
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photo frame
positive18
sits on my kitchen island • great • vey good • for our parents • could share photos • just setting up • running off of the same albums and playlists • most wonderful • best results • is actually really good • is a great way to keep in touch • is excellent • is as good • best • owned • very nice • lot of money • worth waiting
negative4
couldn't be happier • will not automatcally • was showing pictures • better
feature
184
great • favorite • no one passes by the frame • nice • right • are amazing • simple • few unexpected • ok the most modern • slick • were improved • useful • added in december • few more • pretty happy • is worth its weight
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feature
positive18
great • favorite • no one passes by the frame • nice • right • are amazing • simple • few unexpected • ok the most modern • slick • were improved • useful • added in december • few more • pretty happy • is worth its weight
negative4
does not work properly • don't use • does not work well • is useless
tech support
175
is great • fantastic job • excellent • great • was great • steps of resetting my frame • got through instantly • marian • spoke with someone right away • was best in class • is wonderful • was fast • efficient • is pleasant • responded very quickly • trying to resolve • was very helpful
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tech support
positive17
is great • fantastic job • excellent • great • was great • steps of resetting my frame • got through instantly • marian • spoke with someone right away • was best in class • is wonderful • was fast • efficient • is pleasant • responded very quickly • trying to resolve • was very helpful
negative5
only fixed the problem • tried really hard • was not helpful • has the same exact problem • could not help me further
color
191
great • brightness and more • beautiful • is beautiful • are wonderful • look very good • is bright • excellent • with nice • excellent black contrast • is very easy to use • are bright • true • are vivid an bright • better • are so real • look nice • are accurate
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color
positive19
great • brightness and more • beautiful • is beautiful • are wonderful • look very good • is bright • excellent • with nice • excellent black contrast • is very easy to use • are bright • true • are vivid an bright • better • are so real • look nice • are accurate
negative1
lacked saturation
everything
20
is working great • working properly • was working properly • was easy • went smoothly • resolved quickly • is perfect • was back to functioning • worked • works like it says • was working wonderfully • perfect • is now working • works great • has worked smoothly • worked well • was simple • worked right • was intuitive
website
162
easy to use • is far less intuitive • are intuitive • you can chat with them right away • is user friendly • is great • is helpful • is very pretty • you sift • says convert gif to video.- • easy to setup • yourself • can be significantly improved • is very nice • attractive
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website
positive16
easy to use • is far less intuitive • are intuitive • you can chat with them right away • is user friendly • is great • is helpful • is very pretty • you sift • says convert gif to video.- • easy to setup • yourself • can be significantly improved • is very nice • attractive
negative2
can be a little confusing • is terrible
quality
135
great • good • excellent • all around • very happy • much better • amazing • i highly recommend • very low • surprised
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quality
positive13
great • good • excellent • all around • very happy • much better • amazing • i highly recommend • very low • surprised
negative5
isn't good • very disappointed • didn't see • degraded • low
he
171
was wonderful • was knowledgeable and professional • was efficient • thorough • helpful • has been very busy • was great • was super helpful • was clear in his direction • was helping me • was very courteous • patient • helped me resync the frame • showed patience • guided me • was clear and patient • was patient and courteous
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he
positive17
was wonderful • was knowledgeable and professional • was efficient • thorough • helpful • has been very busy • was great • was super helpful • was clear in his direction • was helping me • was very courteous • patient • helped me resync the frame • showed patience • guided me • was clear and patient • was patient and courteous
negative1
has had limited time
phone
144
answer your • answered • answered all my questions • were very knowledgeable • polite • extremely helpful • took me through a 30 minute factory reset • with tech support • continued to walk me through the process • very helpful • very long time • smart • tech support for this frame • easy to set up-control
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phone
positive14
answer your • answered • answered all my questions • were very knowledgeable • polite • extremely helpful • took me through a 30 minute factory reset • with tech support • continued to walk me through the process • very helpful • very long time • smart • tech support for this frame • easy to set up-control
negative4
helping me resolve my problems • able to send him pictures • you cant get through to customer service • easily to the frame
joe
17
was very helpful • was great • was extremely helpful- • amazing • nice job • became my hero • thanks so much • was pleasant • patient • knowledgeable • is an absolute master • thanks • was extremely helpful
issue
104
great • pretty quick • quite friendly • would be elevated for resolution • were resolved • quickly solved • resolved • is no way • will get worked out • no
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issue
positive10
great • pretty quick • quite friendly • would be elevated for resolution • were resolved • quickly solved • resolved • is no way • will get worked out • no
negative4
strange • is a known problem • powering off • not sure what
pic
95
clear • surprise • can send my parents • love seeing • can load • most new • allow • high definition • best
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pic
positive9
clear • surprise • can send my parents • love seeing • can load • most new • allow • high definition • best
negative5
not displayed • trouble • does nothing but enjoy • did not add to a playlist • remove
image quality
131
is great • is excellent • great • is spectacular • is much nicer • is very good • extremely impressed • best • are fantastic • is superb
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image quality
positive13
is great • is excellent • great • is spectacular • is much nicer • is very good • extremely impressed • best • are fantastic • is superb
negative1
degraded
software
916
buggy • problem • nix upgraded • solved my problem • stop time • fixes to these issues.#1 • is not smart enough to play images • should recursively play the images • resets • only works on windors • not mac • is a little bit of a challenge to figure out • questionable • is not an option • many problems
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software
positive9
is excellent • setup • still needs work • great • would be very handy • is regularly updated • still needs some work in my opinion • is improving constantly • gets 4 stars
negative16
buggy • problem • nix upgraded • solved my problem • stop time • fixes to these issues.#1 • is not smart enough to play images • should recursively play the images • resets • only works on windors • not mac • is a little bit of a challenge to figure out • questionable • is not an option • many problems
wifi
910
goes out or the frame power • finish the reset • is a bit tedious • started sending pictures • not using cloud for playlists • nix edge 8 version • without sd card • aren't particularly tech savvy • possible to store various albums in the cloud • will not work
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wifi
positive9
is accessible • was quick • makes it simple to add photos • work perfectly • is a breeze • works • read countless mixed reviews • is very nice • very first nixplay
negative10
goes out or the frame power • finish the reset • is a bit tedious • started sending pictures • not using cloud for playlists • nix edge 8 version • without sd card • aren't particularly tech savvy • possible to store various albums in the cloud • will not work
Hey, that functionality is in development right now.