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Amazon Rating
Nixplay Original 12 Inch WiFi Cloud Digital Photo Frame. iPhone & Android App, Email, Facebook, Dropbox, Instagram, Flickr, Google Photos (W12A)
We have analyzed 2598 reviews and found:
31% of users say that:Product works great, was very easy to set up, is great, was easy to set up. Frame is great, works great, is awesome, works well. Picture are beautiful, are crisp, is bright, are crystal clear. Photo are very clear, are clear, looked great, will accept a maximum of 1,000 photos.1% of users noticed that:Remote is displaying, was smashed flat, was sticky, is horrible. Issue was resolved, are not deal-breakers, was unsolvable, were generous by replacing my frame. Cord is designed to hold the frame upright, is also quite stiff, is super stiff, is a little stiff. Problem was fixed, was solved, was right away, was resolved.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
2390751
love • great • works great • excellent • up • loved • easy • was very easy to set up • like • gift • is great • good • was easy to set up • wonderful • loves • was a gift • awesome • easy to use • highly recommend • recommend
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product
positive2390
love • great • works great • excellent • up • loved • easy • was very easy to set up • like • gift • is great • good • was easy to set up • wonderful • loves • was a gift • awesome • easy to use • highly recommend • recommend • easy to set up • works well • amazing • is so easy to use • is awesome • nice • worked great • looks great • very good • is perfect • really like • is amazing • is easy to use • for my mom • works • great gift • was super easy to set up • is very easy to set up • absolutely love • clear • is a great gift • so easy to use • very pleased • is wonderful • was so easy to set up • helpful • fantastic • bright • keep • is so easy to set up • is excellent • set up • is the best gift • was great • works like a charm • all works • does everything • enjoyed • very patiently • great product • was a great gift • is very easy to use • is nice • is so easy • works fine • was a gift for my parents • cool • very happy • is so cool • pretty cool
negative751
stopped working • out • wakes up • up • freezes • off • froze up • quit working • didn't work • turns off • has already quit working • bad • has stopped working • couldn't recommend • was too small • wouldn't turn on • for a few minutes • not a big deal • no way • was frozen again • not as simple • worst • does not display photos • poor • doesn't work • not clear • pertains to freezing • will not accept videos • was not stated in the description • has limited appeal to me • was not a big deal • worked 3 days • shut off • embarrassed • resumes play • just up and quit one day • doesn’t work • cannot be done by the app • don't have to do anything • not on all day • ’s so bad • is not worth the price • shuffle • pays the pictures in a random order • were not available for christmas delivery • won't connect to 5ghz networks • can't seem to connect to any at&t network • replaced • not so simple to use • doesn't always work smoothly • doesn't sense movement for a while • shuts off 'for the night • is useless • only plays video with ios • won't work with android • can not stay connected to the internet • is a very common issue • will start to glitch • will completely stop working • stops syncing • still refuses to either download or display all the photos in the playlist • suddenly quit working • to work • was not covered under warranty • ’s took maybe 5 minutes to unbox and set up • out to her • even called that morning • was the worst gift • crap • will only do 7 seconds of video when controlled
frame
538210
great • love • is great • very happy • awesome • best • works great • is awesome • works well • looks great • gift • is nice • wonderful • highly recommend • good • excellent • was up • really enjoying • is wonderful • looks good
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frame
positive538
great • love • is great • very happy • awesome • best • works great • is awesome • works well • looks great • gift • is nice • wonderful • highly recommend • good • excellent • was up • really enjoying • is wonderful • looks good • is a great • nice • is amazing • fantastic • really nice • working • show up • very pleased • is easy to use • was a gift • i like • work • large • outstanding • is sleek • extremely happy • is much easier • was also very easy to mount on the wall • is easy to set up • very impressed • 5 star • very high-quality • has other great features • is located approximately 35 feet • is quite easy to get going • will perform over time • is working perfectly • work perfectly • is a wow • has been working fine • is versatile with crisp images • was able to set it up using my phone in 10 minutes • similar one previously as a gift • has exceeded my expectations • is an older model edge w08c. • called for an update • delivered as promised • very comfortable • would definitely buy • very durable • busy professional • pleased • easy to manage • nix-play • goes offline really easy • has helped so much • more durability • is fine for photos • correct • without a problem
negative210
stopped working • nix • problem • froze • quit working • didn't work • had some problems • keeps disconnecting from the wifi router • starts back up • takes those photos • uses with a flex wrap • could not get it to work • don't have the same features • long enough to speak about durability • for hours on christmas day • starts blurring the photos • extremely disappointed • doesn't require full resolution files • intermittent • is not in my house • put on some movies • has been nothing but trouble • tried to start • sits on the counter in front of the kitchen sink • freezes fairly often • developed a technical problem • showed up broken • really messed • is the missing link • is not tec savy • didn't display newly added photos • could not connect with the server • were defective • no way to reset • just seems dated • fell over on table • is useless • was still covered under the manufacturer's warranty • has already started to die on them • sees to be rebooting and updating software • sent to my elderly • stupid • got 2 • does not stand up very well • flips through each picture showing each one for a few seconds • had to be exchanged for a refund • is activated • pretty messed • is of a cheap rubbery material • reset • stop working • has had a glitch • was not connecting to the internet • doesn’t work • disappointed to say the least • was having problems • stopped cycling through pictures • locks up all the time • could not get • could not be happier • more frequently • trouble • did require help on the server side • is difficult to manage when settings • wasn't able to connect to wifi • has problems • wasn't working • can chop off some of the picture • would go black • will not work
picture
31886
great • look great • favorite • crisp • look good • clear • new • able to send • see • are beautiful • are crisp • enjoy • uploaded • easily • updated • bright • is bright • very sharp • easy to upload • are crystal clear
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picture
positive318
great • look great • favorite • crisp • look good • clear • new • able to send • see • are beautiful • are crisp • enjoy • uploaded • easily • updated • bright • is bright • very sharp • easy to upload • are crystal clear • crystal clear • many • are clear • enjoy seeing • enjoy watching • nice • can see • cool • lot • excellent • very clear • is very clear • last • able to upload • all the time • miles away • loves • love • great grandchildren • no issues • very friendly to use • showed new • able to help me load • look fantastic • sent some • i have a brother in texas • come in almost immediately as long • will be constantly current • changes the transition effects • loaded within 5 mins • is really incredible • able to see updated • appear so quickly • were loaded • simple to upload • can put • can see current • i would love to recapture • getting frequent • practically in real time • easy to import • major difference • pop up on our frames • can view immediately • 500 • can view • easy to setup and use • is clear • are delighted • will be chopped
negative86
no • don’t automatically adjust to screen • freezes per day • can be sent to the frames • shuffled • literally in a matter of seconds • often hangs up or cycles • can't wait to add more • freezing • never sized right on the frame • bright and ruin • without chopping • just appear instantaneously on their frame • are stored on their computers • only • wasting time watching • many • going to try to upload them • unable • not close to the router • didn't know how to access • fixed • 1,000 • can not add • due to a failed component • couldn't get • full • had disappeared from my frame • would stick • cut off • could stream • nothing better • 1000 • just show up • did not know how to get • are distorted • can't remove pics • looking at it straight on • really don't have time to upload • no more asking to print every single • can only add one • never sees • can't e-mail • updated • not only can i add • still displays for 15 seconds • go by like a powerpoint • take automatically appears on their frame • doesn't have facebook • was small • are darkened • moves around the frame • cannot upload • is never displayed • can be somewhat unstable • cant load • are not on the frame • look terrible • look very poor • never display • typically 5mb • won't rotate using the remote • will show up rotated out of place • drop • surprise • picked 14 • magically appear on her photo frame • was emailed sideways • keep freezing up • not much room
photo
26571
great • look great • favorite • more • able to upload • clear • 1000 • you can upload • are very clear • enjoy • easy to upload • easily share • easily • upload • easy to add • easy to use • most recent • right to the frame • remove • very easy to add
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photo
positive265
great • look great • favorite • more • able to upload • clear • 1000 • you can upload • are very clear • enjoy • easy to upload • easily share • easily • upload • easy to add • easy to use • most recent • right to the frame • remove • very easy to add • are clear • able to view • looked great • will accept a maximum of 1,000 photos • is reasonably easy to use • can also email • show up right away • add • 200 • displaying of our trip to israel • showing • 2thousand • easy • are crystal clear • automatically get added to it • can send her • grand children • walked me through moving my • well as current photos • able to enjoy • can be stored • knowledgable • with easy • enjoys • uploads • has been very easy • trying to perfect • random order • was able to send • able to invite other family members to also send her • love surprising • every day • no problem • great success • couple of options • many convenient • fell our when they sent us • are of good quality • convenient • can be displayed • take many • have uploaded • can just upload • like • love • easy to set up • can be uploaded to the frame • full of sentimental • presents • very nice
negative71
not just show all your • not sent • trouble • have never been easier to display • not loading • does not fit the dimensions of the frame • view old • not fitting the frame • go directly onto the frame • will not be scaled by nixplay • is a little harder • not in heic format • really the only reason i wanted this device • have terrible display properties • had been sitting around in computers • do not see • nix play album • don't change that often • i decided to contact nixplay • were not showing up • were not advancing • show up at first • is poor • dozens • won't have their proper orientation detected • i'd uploaded • is extremely slow • no • drastically reduce the size to upload • not on my computer • you cannot delete • appeared too dark • file rather than send only a link to the file • you can't add • never got to see • were just sitting in a folder on my computer • are directly sent to the frame • was taken • do not want displaying right • only let me load 75 • would be useless • cannot host my • does not have an option • can load no • was 48 seconds • adding • always bugging me to send her • about old times • lost • sideways • upside down • were back to their original • turns on • don't want all their family • have been loaded to the frame • are missing from the albums • won't load • can drag • can't load • has to be attached to an email and sent • looks fuzzy • can be manually sorted • caused a crash • you had loaded • have either been altered • losing hundreds • you will see when you walk in the room • prepared never to see the latter ones • always complaint • never look back
customer service
20615
great • excellent • was great • was very helpful • outstanding • is great • wonderful • good • is excellent • very good • very helpful • awesome • level • exceptional • knowledgeable • fantastic • is awesome • was outstanding • was helpful • helpful
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customer service
positive206
great • excellent • was great • was very helpful • outstanding • is great • wonderful • good • is excellent • very good • very helpful • awesome • level • exceptional • knowledgeable • fantastic • is awesome • was outstanding • was helpful • helpful • is amazing • extremely helpful • is outstanding • amazing • absolutely terrific • prompt and accurate • were amazing • kept on top of the issue • is also outstanding • help me right away • handled things very patiently • was very easy • kind • was a help today • was super • was courteous • efficient • was so smooth • made the job easy • clarify setup • called me • terrific • is fabulous • is 5 stars • was luck enough • has been first rate • very quickly • spoke with franz • quick • is easy • was really helpful • was much appreciated • highly recommend their products • guided me through the process • great worker • was prompt • professional • is very helpful • very impressed • is vey prompt • thanks especially to vermie • is helpful • gave immediate help • really appreciate • is stellar • ace • i contacted • received a very prompt reply • super helpful • was very very helpful
negative15
is nothing to do to change it • reached out • is not computer savvy • couldn't figure out • sent me instructions • tried a few steps • followed up several times • could not have been better • lacked the ability to understand or speak good english • poor • makes up for most deficiencies • long story short • not great • stopped working • hard time getting
nixplay
12331
thanks • wonderful • love • recommended • was very helpful • helpful • was easy to set up • provides better image quality • prefer • great first impression • is a easy set up • easy to down load pictures • has been great at customer service • are so entertaining • support team with a chat question • has not dissapointed • recently needed a software update • is functioning properly • replied promptly • gave great customer service
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nixplay
positive123
thanks • wonderful • love • recommended • was very helpful • helpful • was easy to set up • provides better image quality • prefer • great first impression • is a easy set up • easy to down load pictures • has been great at customer service • are so entertaining • support team with a chat question • has not dissapointed • recently needed a software update • is functioning properly • replied promptly • gave great customer service • was amazingly helpful • 100 times • working just fine • excellent • responsive • is wonderful • works great • works perfectly • very pleased • was working great • stick • was super helpful • needed assistance • is a fantastic unit • ease • quick • effective • easy to work • assisted me to get started with the nixloay 10 frame • offers very responsive chat support services • manages their own inventory through amazon • highly recommend • purchased two for christmas gifts • passed away • all set up for use • support for assistance • can be proud • very happy • awesome customer service • reccomend • excellent tech support • has a customer for life • was extremely helpful • best • effectively • thanks again jeff at • is great • assisted me to reset the frame • was a great help • is like new • is a wonderful source to share family photos • provided excellent customer service • helped us tremendously getting started • was most helpful • talked to jeff • growing list of great-grandchildren • has awesome customer service • i highly regard • replaced • keeping frames
negative31
didn't cover screen damage • was broken • can resolve the issues • does not support video • does not integrate with that service • please listen up:1 • no charge • lost connection • resolved my problems • stopped working • is going to send me a new remote • isn't listening • did not hesitate to replace the frame • sent a replacement after trailing a repair • failed to sync with my router • produced faded pictures • would sit at my parents house • operate • solves my main issues • has reached out to me to try to trouble shoot the issue • beware • doesn't publish a list on their website • doesn't have the nixplay app • is a lazy company • does not support smugmug • has been bumped up to 1080 • corrected • could not be easier to use • wasn't finished • is extremely annoying • was very difficult
screen
9348
bright • is bright • large • black • nice • is very clear • fit to • big • is large enough • is clear • is so crisp • just went to pixelschatted with amz • great • is fresh and updated • would be well beyond • wise • gray • is just lines • checked out what needed to be adjusted • fill
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screen
positive93
bright • is bright • large • black • nice • is very clear • fit to • big • is large enough • is clear • is so crisp • just went to pixelschatted with amz • great • is fresh and updated • would be well beyond • wise • gray • is just lines • checked out what needed to be adjusted • fill • clear • has lines across • beautiful • is sharp • crystal clear • was most helpful • much larger • was perfect • was great • is awesome.functionality • very customizable • beautiful nixplay • is amazing • working again • nix • was flashing with vertical lines • shattered • has amazing image quality • was bright • had nice transitions • higher resolution • is great • illuminated blank • nice clear • uploaded 100 pictures • welcome • captures the attention • has too many functions to list • smaller • good quality • high quality • fills • fit • bigger • new • cheap • was higher res • is beautiful • great material • makes for excellent viewing • bright green right near center • touch • is quite nice • great quality • really low resolution • pros - large • does look crisper • is 247mm wide • is 853 pixels wide • good
negative48
went black • black • went dead • broken • nothing but blank • to be fragile • broke • turned dark • is just black • freezing • solved the problem • was blank • started to be unclear • stopped working • goes black • flickering • wouldn't come on after • could not get into my • just went dark • was accidentally hit by a falling object • were not displaying properly • has gone grainy vertically • quit working • is horrible with technology • problem • not being bright enough • opening • serious viewing issues • freezes constantly • is frozen • had problems • developed lines down • flickered • did not • looked somewhat grainy • two days • is black • dead black • looks nothing like what is shown in the tutorials • upgrade • is a little grainy • black blank • is not 4k • turn off to turn right back on • resolution • much larger
app
7131
is easy to use • works great • easy to use • is great • nice • best • is super easy to use • started adding pictures • really really user friendly • works like any other sharing platform • configured • is so simple • is pretty easy • surprise her • love • very user friendly • very easy • is simple to use • set up on my phone • able to give
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app
positive71
is easy to use • works great • easy to use • is great • nice • best • is super easy to use • started adding pictures • really really user friendly • works like any other sharing platform • configured • is so simple • is pretty easy • surprise her • love • very user friendly • very easy • is simple to use • set up on my phone • able to give • can quickly • easily send pix • almost daily • open • allows me to just send them right over • is also super easy to work • wonderful • is really easy to use • free • makes it easy to send photos • roughly 35 pictures • is super • super limited • works flawlessly • allows her to download photos • has successfully added them to her frame • available • works • completely satisfied • makes it so easy • simply the best • offers • is adequate • can send pics • is awesome • good • simple • is a great feature • very pleased • really does it let you select from your phone's photo gallery • close • are very easy to learn • is very convenient • regularly • improved • highly touted • needs some work to make it easy • does is create a contact list of nixplay user addresses
negative31
has to do nothing except lay in bed • could not transfer photos • is wrong • don't have the same features • had any difficulty • can stick from time to time • cumbersome • not user friendly • is a little clunky • issue • automatically uploads to the frame • can't just email pics • is very difficult to work • is so horrible • can't do • can only add pics from the app • lacks functionality • is useless • tried out • does not allow full functionality • biggest drawback • is complete crap • not download • have to send a friend request • is worthless • seems kind of pointless • no • needs some work • doesn't allow you to manage a nixplay account • is weak • would be more of a bluetooth interface
this frame
8313
love • highly recommend • absolutely love • definitely recommend • loves • for my mom • really love • highly recomend • loved • absolutely loves • works very well • simplifies her kitchen • absolutely recommend • happy to recommend • highly suggest • really liked • enjoyed • i like • enjoyed having • absolutely loving
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this frame
positive83
love • highly recommend • absolutely love • definitely recommend • loves • for my mom • really love • highly recomend • loved • absolutely loves • works very well • simplifies her kitchen • absolutely recommend • happy to recommend • highly suggest • really liked • enjoyed • i like • enjoyed having • absolutely loving • look no further • for grandparents far away • beyond fed up • better options • excited about • recommend • filled that void perfectly • keeps improving • buy • works so well • really been enjoying
negative13
stopped working • can't go wrong • only goes up to 10 inch • cannot say enough • says unpair • disappointed • real pain to figure out • don't recommend • would not connect to either one of them • just doesn't get you there • not have a problem • nothing but trouble • difficult time figuring out
setup
7416
easy • easy to • was easy • is easy • is a breeze • was super easy • very easy • was simple • easy to use • was very easy • was extremely easy • really easy • was straightforward • was a breeze • nice • is straightforward • very nervous • went fast • answered any questions • was quite easy
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setup
positive74
easy • easy to • was easy • is easy • is a breeze • was super easy • very easy • was simple • easy to use • was very easy • was extremely easy • really easy • was straightforward • was a breeze • nice • is straightforward • very nervous • went fast • answered any questions • was quite easy • intuitive • quick to • was quick • was pretty easy • looks great • was amazingly easy • was a little more than expected • is super easy • works great • was very simple • was very intuitive • is about as easy • is paramount • free account on nixplay.com • complete the initial • could be some improvements • was easy to connect to the home wifi • was a snap • was really easy • looks good
negative16
super hard • impossib!e to • little trouble • glitch • took less than 5 minutes • may take a while through the web • really isn't very complicated • only takes a few minutes • took a little time • hassle • was hard to understand • was less than 15 minutes • couldn't be much easier • couldn't have been easier • is mostly web-based • is a bit cumbersome
display
797
beautiful • great • is bright • clear • is nice • nice • bright • crisp • is good • good • sharp • loved • adding pics • is high quality • is fantastic • best • gives better viewing angle • better • very nice • is terrific
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display
positive79
beautiful • great • is bright • clear • is nice • nice • bright • crisp • is good • good • sharp • loved • adding pics • is high quality • is fantastic • best • gives better viewing angle • better • very nice • is terrific • amazingly clear and bright • easy way to • is very crisp • really love • source • really nice • very good • properly • has many great features • very good quality • not look too ugly • is large • the most important • looked better • high quality • very crisp • has an awesome • pleasantly surprised • nice place • easy to manage • large • correctly • active • is really high quality • nice big • lots of options • has a good • simple way • enjoying my picture • is wonderful • awesome • is brilliant with motion added to slideshows • is excellent • is great quality • looks awesome • own • is 16:9 • you manage • very clear • outstanding • reliable • is quite good • all work as expected
negative7
can only show video • is partially or completely lost • stored my • could • low resolution • i ended up returning the item • can range from 2 to 10 minutes
picture quality
7312
great • is great • is excellent • good • is good • is amazing • is really good • is very good • is pretty good • love • is vert good • is superior • beautiful • was fabulous • is fabulous • is fine • appears quite good • are great • are amazing • simply the best
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picture quality
positive73
great • is great • is excellent • good • is good • is amazing • is really good • is very good • is pretty good • love • is vert good • is superior • beautiful • was fabulous • is fabulous • is fine • appears quite good • are great • are amazing • simply the best • was spectacular • is wonderful • very nice • is vivid • is really amazing • is too cool • is incredible • very easy to use • can be achieved on many tablets • is crisp • is pretty mehhh • will improve • is terrific • is nice • bright • wonderful • excellent
negative12
poor • very poor • is maybe a 6 out of 10 • is not that great • is no comparison • average • loose • limited options • is not all that great • supposed • is nowhere near as good
this product
6119
highly recommend • love • recommend • definitely recommend • strongly recommend • absolutely recommend • very pleased • higly recommend • reccomend • is very well done • really like • definitely suggest • definitely reccomend • absolutely no complaints • enjoy • just received • totally recommend • very very pleased • exception • can't go wrong
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this product
positive61
highly recommend • love • recommend • definitely recommend • strongly recommend • absolutely recommend • very pleased • higly recommend • reccomend • is very well done • really like • definitely suggest • definitely reccomend • absolutely no complaints • enjoy • just received • totally recommend • very very pleased • exception • can't go wrong • absolutely love • totally love
negative19
very disappointed • not recommend • disappointed • freezes • don't buy • will never buy • could not be happier • risk buying • do not hesitate • don't waste your money • is very slow • don't like • not purchased • would not purchase • solves that problem beautifully
customer support
718
is excellent • great • excellent • was very helpful • is outstanding • was excellent • helpful • knowledgeable • was great • were very helpful • kudos to nixplay • mark almost immediately • is great • made all the difference • handled the issue perfectly • wonderful • was very nice • walked me through all the steps to get started • was terrific • quick
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customer support
positive71
is excellent • great • excellent • was very helpful • is outstanding • was excellent • helpful • knowledgeable • was great • were very helpful • kudos to nixplay • mark almost immediately • is great • made all the difference • handled the issue perfectly • wonderful • was very nice • walked me through all the steps to get started • was terrific • quick • awesome • is the best • was prompt • a very helpful • was really helpful • was very good • showed great help • satisfied • gets an a in my book • has been responsive • is also great • is very helpful • helped me get my frame working again • fantastic • is very responsive • was easy to access • easy to use • responded same day • very very patient • was sent instructions to update • walked me through each • is working with me now to replace or upgrade the second unit • was super helpful • is super • is amazing • is very friendly • quick to respond • terrific • is terrific
negative8
told me to call • have gotten no response • was asked to leave a message • not expecting to hear back • solved • was dated • explained my problem • nor have we contacted
set up
629
easy • was easy • super easy • simple • very easy • was super easy • was a breeze • easy to • was very easy • has been easy • was quick • took less than 30 minutes • is a wow • was done • is quick • user friendly • was more difficult than expected • few questions • pretty intuitive • excellent help
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set up
positive62
easy • was easy • super easy • simple • very easy • was super easy • was a breeze • easy to • was very easy • has been easy • was quick • took less than 30 minutes • is a wow • was done • is quick • user friendly • was more difficult than expected • few questions • pretty intuitive • excellent help • extremely easy • works even better than ever expected • pretty easy • great • is easy • incredibly easy • easy to customize • was really easy • easy to manage • no problem • very easily • were very intuitive • was quite easy • are simple • was simple • went smoothly • was relatively easy
negative9
ran into serveal issues • trouble • is not as easy • was unable to complete • dead simple • decided to return • was a little confusing • not necessarily difficult • was not as easy
gift
651
great • perfect • best • awesome • fantastic • is very easy to use • excellent • keeps giving • respectful professor • was one of the best • was a hit with them • terrific
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gift
positive65
great • perfect • best • awesome • fantastic • is very easy to use • excellent • keeps giving • respectful professor • was one of the best • was a hit with them • terrific
negative1
don't work
quality
535
great • is great • good • amazing • excellent • high • easy to operate • ease of use • ease of updating • was great • impressed • amazed • low • high def • were surprised • much higher • excellent way to display • is fantastic • really nice • is just not there
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quality
positive53
great • is great • good • amazing • excellent • high • easy to operate • ease of use • ease of updating • was great • impressed • amazed • low • high def • were surprised • much higher • excellent way to display • is fantastic • really nice • is just not there • best • is so great • i was expecting for the price tag • love • very pleased • thrilled • ease to operate • incredible • exceptional • must be experienced in order to be appreciated • optimized • is exceptional
negative5
can't believe • poor • is not there on this one • doesn't speak well • was terrible
digital frame
4611
great • best • easy to use • long • change my playlist daily • very happy • allows me • is awesome • is fine • simple enough • required a usb- • have come a long way • love • really fun • are a great concept • awesome • fantastic • for christmas from my mom • is any better • great-grandchildren
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digital frame
positive46
great • best • easy to use • long • change my playlist daily • very happy • allows me • is awesome • is fine • simple enough • required a usb- • have come a long way • love • really fun • are a great concept • awesome • fantastic • for christmas from my mom • is any better • great-grandchildren • were neat • does everything • are perfect for photos • in a rush • very nice • very easy to use • pretty excited • few • is great • updated to the wifi version • flickr photos • best of the best of the best • wonderful • bit of research • pretty standard • most suitable • best option • big names
negative11
solely so i could play video • nix • old one died • does not play video • are nothing compared to this frame • annoying • smaller • less expensive • no experience • had died • nothing better
size
52
great • good • is great • nice • love • works well • perfect • decent • is perfect • is much better • bigger • is perfect for displaying • were ok • quality • like • being nice • really like • was perfect in the kitchen • impressed • is good
service
483
great • excellent • exceptional • was as awesome • was totally helpful • is excellent • best • support • was exceptional • friendly • quick • fantastic • super impressed • was so great • better • was wonderful • good • very good • amazing job • is awesome
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service
positive48
great • excellent • exceptional • was as awesome • was totally helpful • is excellent • best • support • was exceptional • friendly • quick • fantastic • super impressed • was so great • better • was wonderful • good • very good • amazing job • is awesome • collapse upon high usage • has been unbeatable • awesome
negative3
is offshore • not be more pleased • sucks
device
3116
great • no issues • amazing • was simple to setup • is awesome • brings us • pushed my playlist • easy • incredible • automatically begin playing in my mother's living room • is an excellent way • at a friends home • no problems • comes with a remote to allow you to scroll • was a breeze • astonishingly quickly • thanks • requires you to access nixplay.com • neat • really wanted
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device
positive31
great • no issues • amazing • was simple to setup • is awesome • brings us • pushed my playlist • easy • incredible • automatically begin playing in my mother's living room • is an excellent way • at a friends home • no problems • comes with a remote to allow you to scroll • was a breeze • astonishingly quickly • thanks • requires you to access nixplay.com • neat • really wanted • coolest • real purpose • simplicity • how many pictures • makes it easier for us to share • is tremendous • was designed in a way • makes connecting with family/friends
negative16
had been sold to and returned by another buyer • can help to delay the memory loss • useless • haven't touch • started acting funky • should not be sold • must be defective • is maddeningly • overly complicated • blown away • handles photos on a memory card • will not stay connected to my wi-fi • is not - all • isn't very responsive with the remote • serve up a mix of hundreds • is unplugged
feature
395
great • nice • best • plenty of useful • are sufficient • is finished • able to send photos • in an easy to understand fashion • coming soon.ok fine • really good • is easily found on other digital picture frames • excellent • simple • love • versatile • cool • lot • will help keep it up to date with new photos • heartedly supports • are awesome
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feature
positive39
great • nice • best • plenty of useful • are sufficient • is finished • able to send photos • in an easy to understand fashion • coming soon.ok fine • really good • is easily found on other digital picture frames • excellent • simple • love • versatile • cool • lot • will help keep it up to date with new photos • heartedly supports • are awesome • favorite • right • lot of • good • really like • seem very promising • lots • are wonderful • looking forward to experimenting
negative5
stopped working • is not enabled • slightly disappointing • lacks common • still waiting
instruction
3013
followed • are simple • are extremely minimal • good • easy-to-follow • limited • were easy • very detailed • were great • worked perfectly • will really help me in the future • are very clear • are practically non existent • were completely on point • were easy to read • how to do it • need to be much larger • were fine • were very easy to follow • little more
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instruction
positive30
followed • are simple • are extremely minimal • good • easy-to-follow • limited • were easy • very detailed • were great • worked perfectly • will really help me in the future • are very clear • are practically non existent • were completely on point • were easy to read • how to do it • need to be much larger • were fine • were very easy to follow • little more • really simple • were easy from start to finish • quick start • will be nice • could have more detail • were clear • easy to follow • detailed
negative13
are not clear • didn't explain that the user • did not seem to work • i couln't find them • did not find any clear • are very difficult to find and follow • confusing • were very scant • unhelpful • were not really necessary • were confusing • don't tell you to add your regular email to nixplay account
support
402
great • outstanding • excellent • was very helpful • phenomenal • is also responsive • was superb • is really quick • helpful • was so helpful • was basic • good • very helpful • perfect • was quick to resolve • looking in to it • wonderful • amazing • essential • was great
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support
positive40
great • outstanding • excellent • was very helpful • phenomenal • is also responsive • was superb • is really quick • helpful • was so helpful • was basic • good • very helpful • perfect • was quick to resolve • looking in to it • wonderful • amazing • essential • was great • quick • helpful and professional • is great • was good • was fantastic • made the process easy • knowledgeable • easy to work with • was outstanding • really quick responses
negative2
no other • is slow to respond
resolution
317
great • is great • good • best • is far better • needed steps • is just phenomenal • is very good • awesome • best results • was knowledgeable • kind and patience • incredibly low • high quality • excellent • was clearer • optimal • is fine • high • additional
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resolution
positive31
great • is great • good • best • is far better • needed steps • is just phenomenal • is very good • awesome • best results • was knowledgeable • kind and patience • incredibly low • high quality • excellent • was clearer • optimal • is fine • high • additional • is wonderful • is ok • higher
negative7
low • poor • isn't as good • problem • may seem bad • isn't very good
unit
2119
great • was already paired to another individual • nixplay • comes with a quick start guide • is now operating satisfactorily • good • ordered additional • great little • all my photos • enjoy • is up • was working again • accessed • ran a software update • quite impressive • 90% full • replacement • is easy to use
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unit
positive21
great • was already paired to another individual • nixplay • comes with a quick start guide • is now operating satisfactorily • good • ordered additional • great little • all my photos • enjoy • is up • was working again • accessed • ran a software update • quite impressive • 90% full • replacement • is easy to use
negative19
disconnects from wifi constantly • was failing to connect to the sync server • got hung up in a loop • had failed • is not brand new • does not work • are completely bricked • defective • lose power • would freeze completely • collapses on the table • did survive the fall • won't work right • was acting slow • locks up • arrived with a single bad pixel • started behaving erratically • kept acting up • for a few days
wifi
2218
right • is a game changer • connects to • quick support from joey • easy to set up • is pretty standard • would work for them • is amazing • works well • enabled • really good • is a big plus • was easy • able to use this product • took 10min • easy to load • very easy to upload photos • is a great feature • uploaded photos • adjusted all the settings
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wifi
positive22
right • is a game changer • connects to • quick support from joey • easy to set up • is pretty standard • would work for them • is amazing • works well • enabled • really good • is a big plus • was easy • able to use this product • took 10min • easy to load • very easy to upload photos • is a great feature • uploaded photos • adjusted all the settings • set up required right away • great pics
negative18
never accepted my email • problem • got full • would not link • does not play off • tried to set up • caused my nix play to go offline • have not looked back • crashed • were up and running in minutes • flaky • don't have • lack of ability to edit playlists • requires • doesn't work at all • didn't work with the frame • wouldn't load all of my pictures • setup out at the beginning
image
298
clear • beautiful • are clear • are crisp • looks like • good • easy to use • enjoying • easy to setup • well lit • updated • is very high quality • fades out quickly • surprises her with • looks very good • high quality • add all • finding • are brighter • come across nicely
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image
positive29
clear • beautiful • are clear • are crisp • looks like • good • easy to use • enjoying • easy to setup • well lit • updated • is very high quality • fades out quickly • surprises her with • looks very good • high quality • add all • finding • are brighter • come across nicely • nice • can be quickly added to the frame • will start updating automatically • are great • are very clear
negative8
seem to fix themselves after that initial • must be emailed as attachments to your nixplay address • cannot sort • cannot be displayed message • completely froze • was still frozen • are a little degraded • loaded
pic
288
easily • pre loaded • cherished • can see • all the time • just snap • great • perfect way • meaningful • easy • wanted to send them • enjoying • saving • enjoy looking • displayed all over my house • are super easy to send to frame • will pop up • sure to click • pop up on my frame • fun way
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pic
positive28
easily • pre loaded • cherished • can see • all the time • just snap • great • perfect way • meaningful • easy • wanted to send them • enjoying • saving • enjoy looking • displayed all over my house • are super easy to send to frame • will pop up • sure to click • pop up on my frame • fun way • can be uploaded wirelessly right • look great • nice to see • literally thousands • can see current • good • able to post
negative8
would automatically go to a specific playlist • problem • starts by zooming • sent many • are rotated with no software resolve from company • do not appear from all set up emails • work to upload • could be viewed in a random setting
ice
351
was very helpful • thanks • was exceptional • helped by • helped me greatly to get the frame up and running • was a big help • was terrific • was so very helpful • was of great help • was very friendly • answered all my questions completely • did a wonderful job • helped us get connected on grandma's frame • provided excellent service • is great guy • was a huge help • has been a great help • knowledgable excellent • was able to help me get my frame back up • did a good job
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ice
positive35
was very helpful • thanks • was exceptional • helped by • helped me greatly to get the frame up and running • was a big help • was terrific • was so very helpful • was of great help • was very friendly • answered all my questions completely • did a wonderful job • helped us get connected on grandma's frame • provided excellent service • is great guy • was a huge help • has been a great help • knowledgable excellent • was able to help me get my frame back up • did a good job • was willing to patiently • helped me get my pictures • was so patient • was wonderful • very helpful • was a huge help through technical support • was amazing • was a great help • was my support technician • solved our problem quickly • was able to walk me through the answer
negative1
fixed our problems
website
2411
treat these sources differently • is great • is extremely user friendly • more user friendly • communicate flawlessly • had live chat • solved our issue right away • are put together • could be a little more straightforward • is easy to use • works great • accessible • very intuitive • great • established with ease • is easy to manager • is very intuitive • easy to navigate • is very user friendly • extremely easy and fast to create albums
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website
positive24
treat these sources differently • is great • is extremely user friendly • more user friendly • communicate flawlessly • had live chat • solved our issue right away • are put together • could be a little more straightforward • is easy to use • works great • accessible • very intuitive • great • established with ease • is easy to manager • is very intuitive • easy to navigate • is very user friendly • extremely easy and fast to create albums • has many limitations • is intuitive • was easy to use • lacks help to solve any problems
negative11
very little about service • is not super intuitive • is somewhat cumbersome • was confusing to me • is hard to read • is awful • has gone through some changes • is not the easiest • does not have written documentation • is a little confusing • is very confusing
picture frame
305
best • beautiful • very nice • very happy • didn’t last long • enjoying my nixplay • has met • exceeded all my expectations • surprise us • great • feels nice to the touch • really enjoying • extremely happy • enjoying • living room • an expert • is a great size • sharp • bright • original
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picture frame
positive30
best • beautiful • very nice • very happy • didn’t last long • enjoying my nixplay • has met • exceeded all my expectations • surprise us • great • feels nice to the touch • really enjoying • extremely happy • enjoying • living room • an expert • is a great size • sharp • bright • original • is phenomenal • instantly showed up • will not be sorry • awesomeness factor • very good • is amazing • i like • allows us to send out pictures • recommend
negative5
is not your grandmother's • very expensive • automatically shuts down • is only a lure to get consumers to depend on storing their pictures • came with a dead pixel
motion sensor
2410
love • like • great • works well • easy to use • is a great feature • definitely compliments that feature • turns it on when we walk by • is great • works really well • turns on the frame • is perfect • is also a nice touch • pictures transition • work very well • turned off • is a great bonus • is also great to save power • work really well
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motion sensor
positive24
love • like • great • works well • easy to use • is a great feature • definitely compliments that feature • turns it on when we walk by • is great • works really well • turns on the frame • is perfect • is also a nice touch • pictures transition • work very well • turned off • is a great bonus • is also great to save power • work really well
negative10
did not work • turns the frame on the moment you walk in the room • shuts the device down • you're not using all the time • do not function correctly • inconsistencies and errors • will still activate the frame • can be turned off • occasionally stops working • is disabled
joe
331
was very helpful • was extremely helpful • very helpful • thanks • was exclent help • has the patience of a saint • help to get set up • was fantastic in customer support • was very friendly • helpful • works great • was quick • was great in customer service • was incredible • quickly • did an excellent job • was my advisor • was so helpful • did a great job • super helpful
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joe
positive33
was very helpful • was extremely helpful • very helpful • thanks • was exclent help • has the patience of a saint • help to get set up • was fantastic in customer support • was very friendly • helpful • works great • was quick • was great in customer service • was incredible • quickly • did an excellent job • was my advisor • was so helpful • did a great job • super helpful • excellent • is the most patient guy • assisted me in resetting my used frame • was fabulous • was great help • is a father • was great • was amazingly helpful • got us up
negative1
helped me resolve the issue within 24 hours
tech support
303
is great • great • was very helpful • is mia • was prompt • helpful • terrific • very helpful • best • friendly • is readily available - friendly • knowledgeable • totally wonderful • is very good • is superb • very easy to follow • very courteous • helped me with • got right back • was terrific
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tech support
positive30
is great • great • was very helpful • is mia • was prompt • helpful • terrific • very helpful • best • friendly • is readily available - friendly • knowledgeable • totally wonderful • is very good • is superb • very easy to follow • very courteous • helped me with • got right back • was terrific • could reset it • jeff • was a saturday evening • is a model for the industry • was great • was fantastic • fixed everything
negative3
is unavailable • isn't hidden • suggested using the frame off-line
nixplay frame
294
love • is awesome • very pleased • much prefer • late mom's • soooo easy • gift • • really like • helped me with more questions • is the great frame • really enjoy • to our home • can reset • went off line • working perfectly • stopped displaying anything • is up • functioning well • absolutely love
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nixplay frame
positive29
love • is awesome • very pleased • much prefer • late mom's • soooo easy • gift • • really like • helped me with more questions • is the great frame • really enjoy • to our home • can reset • went off line • working perfectly • stopped displaying anything • is up • functioning well • absolutely love • is great • is wonderful • very happy • has everything
negative4
never has this problem • did not respond to any command • couldn't wait to set it up • will not be purchasing
software
1715
is very well • doesn't work • is good • easy to use • well organized • impregnable • is less than intuitive • is extremely easy to use • competent • had a few more features • continues to evolve • improved • updated automatically • is relatively intuitive • were very intuitive • is well done • easy to figure out
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software
positive17
is very well • doesn't work • is good • easy to use • well organized • impregnable • is less than intuitive • is extremely easy to use • competent • had a few more features • continues to evolve • improved • updated automatically • is relatively intuitive • were very intuitive • is well done • easy to figure out
negative15
update failed • is primitive • limits the display of any single photo • is a little bit clunky • tried move ahead • is very primitive • freezes frequently • is a piece of crap • wasn't up to par • looks like it was written by people with no concept of a modern user interface • is poorly designed • unnecessarily complicated • was a little slow • is clunky • is not really all that easy
setting
239
right • no problems • recommending • great help • checked on • most recent at any time • checked all • transition time • made changes • lots of options • leave a lot to be desired • fit to screen • great • right from home • are easy to manage • little • help • was promptly • courteously • no problem
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setting
positive23
right • no problems • recommending • great help • checked on • most recent at any time • checked all • transition time • made changes • lots of options • leave a lot to be desired • fit to screen • great • right from home • are easy to manage • little • help • was promptly • courteously • no problem • are pretty straight forward • plenty of adjustable • left next to profile
negative9
difficulty • mess • not a bad deal • came thru to the frame • shows pictures • can't adjust • favor some • very difficult
he
30
knowledgeable • was very patient • was very helpful • was so patient • professional • was friendly • efficient • was so helpful • courteous • was patient & thorough • was helpful and patient • got me connected • very thankful • was patience • guided me with complete directions • was prompt • is the best • was a huge help • was so nice • patient
remote
2429
did not work • lost • wouldn't work • is displaying • no charge • cheapo • doesn’t work • misplaced • had crud • real complaint • was smashed flat • was sticky • failed within one week • is horrible • lousy • is miniature • has embedded into the plastic • stopped working • was horrible • is awful
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remote
positive24
is handy • called me back within a day • easy to lose • resolved my problem • professional • is pretty easy to use • minimalist • simple • responded within 1 hr on a saturday morning • is easy for her to use • is required to add a new wi-fi account • hope • no fuss • would be expedited • seemed to work well • came with it • is convenient • is helpful • nice • had more info • is great • is cheap • lets you rotate & save
negative29
did not work • lost • wouldn't work • is displaying • no charge • cheapo • doesn’t work • misplaced • had crud • real complaint • was smashed flat • was sticky • failed within one week • is horrible • lousy • is miniature • has embedded into the plastic • stopped working • was horrible • is awful • is not too terribly critical • hardest part • does have to be fairly close to the frame • is annoying to use • doesn't allow me to rotate them
Hey, that functionality is in development right now.