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Amazon Rating

Amcrest ProHD 1080P WiFi Camera 2MP (1920TVL) Indoor Pan/Tilt Security Wireless IP Camera IP2M-841B (Black)

We have analyzed 3170 reviews and found:

29% of users say that: Product works great, is great, worked great, works well. Camera works great, is great, works well, are great. Tech support was very helpful, was extremely helpful, was awesome, was great. Picture is clear, is great, is very clear, is good. 1% of users noticed that: Software is pretty clunky, is not user friendly, is terrible, is not very good. Wifi was unable to get connected, is just too weak, is slow, will stop working. Setting don't save, were having trouble understanding, are only available through that interface. Instruction were not very clear, are not helpful, were stained, are not sufficient.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
1402 817
great • love • works great • excellent • good • is great • worked great • works well • very good • works perfectly • work • highly recommend • like • works • work well • happy • keep an eye • very knowledgeable • up • works fine
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camera
1610 506
great • works great • is great • good • works well • love • excellent • best • are great • very helpful • work great • awesome • highly recommend • is amazing • really like • nice • works fine • very good • easy to use • great little
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tech support
170 18
great • was very helpful • awesome • good • excellent • was extremely helpful • was awesome • was great • is awesome • was fast • was very good • professional • was excellent • was fantastic • helpful • is holding me hostage • was able to provide the level of help i needed • walked me through it quickly • remoted into my pc • settings
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picture
178 5
great • clear • is clear • very clear • is great • good • is very clear • nice • is good • sharp • good quality • great quality • excellent • very good • are really clear • has clear • very sharp • are very clear • amazing • clear quality
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support
172 12
great • excellent • technical • was great • very good • was awesome • was very helpful • good • was excellent • was wonderful • was fantastic • very helpful • is fantastic • is excellent • was extremely helpful • outstanding • awesome • is great • reliable • is also top notch
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app
102 75
works great • is easy to use • works well • easy to use • great • is great • pro • is very easy to use • is ok • works very well • excellent quality • well • is so easy to use • works • is also super easy to install • can watch 2 rooms • dear god • really good • view • is dependable
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amcrest
108 28
thanks • was very helpful • fast • easy • is by far the best • was a great help • highly recommend • good • thankyou • was patient • very knowledgeable • thank you • should take over all phone calls in the world • gave me excellent service • was awesome • required me to go to their rfp site • very effective • proficient • is taking their time on replacing the security camera • has the most amazing
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picture quality
125 2
is great • great • good • excellent • is good • is excellent • very good • is very good • is amazing • is perfect • is fantastic • is pretty good • fantastic • beautiful • is fine • very clear • is decent • is quite good • is outstanding • looked excellent
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customer service
103 21
great • excellent • is great • is awesome • very helpful • is excellent • was very helpful • good • amazing • was great • fantastic • outstanding • i called • wonderful • was amazing • was fast to respond to my request • was awesome • very helpful great • is awsome • was good
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setup
77 29
easy • easy to • was easy • was extremely helpful • pretty easy • works great • was fairly easy • clear easy • is so easy • really convenient • was fast • worked well • simple • was fairly simple • wasn't too bad • works very well • is also tricky • no time • vey patient • was very smooth
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service
82 2
great • excellent • very good • awesome • technical • was excellent • good • was great • tanyagreat • knowledgeable • great cameragreat • is excellent • upgraded • professional great • very helpful • fantastic • was fast • are remarkable • was quick to help • prompt
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technical support
77 6
great • excellent • very good • was very helpful • was fantastic • was excellent • was great • is awesome • good • very helpful • real • is also great • has been consistently good • are five star quality • outstanding • spoke to jeffery • fantastic • many times • was helpful • responsive
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customer support
70 11
great • excellent • was great • was very helpful • is very helpful • was fantastic • fantastic • is very responsive • was excellent • is less than stellar • no solutions • was very prompt • is very limited • numerous occasions spending hours • exceptional • was able to walk me through the setup • was a tremendous help • wait time was minimal • pretty good • are little help
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quality
74 6
great • is great • good • very good • excellent • high • ease of use • is crystal clear • is very good • very pleased • love • very happy • pleased • is also very good • is just as good • is good • is fantastic • easy to use • is super impressive • really great
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video
49 22
great • is clear • very clear • is crystal clear • clear • setup • are truly stunning • feed very clear • with high level • systems • good quality • good • was excellent • are clear • high quality • stream from a server box • see them on your smart phone • excellent • merge or edit them with other media sources • by wifi
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resolution
65 2
great • is great • good • very good • excellent • nice • very clear • love • is good • very crisp • clear • difference • phenomenal even at dark areas • higher • are amazing • is crystal clear • successful • is very good • resting automatically • able to tilt
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tech
58 4
great • excellent • good • support team • amazing • was great • was fantastic • are nice to deal • hooked me up • very knowledgeable • helped me with the set-up of my cameras • all fixed • helped walk me through the setup • did a great job • helped me very well • unequaled • small.excellent • superior • not overly friendly • was excellent
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set up
45 16
easy • was easy • simple • was pretty easy • was simple • just different levels of easy • was a breeze.3 • extremely easy • relatively easy • was good • awesome • was fast • was fairly simple • very challenging • is fine • are very simple • was so easy • is pretty easy • quick • was ok
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phone
42 20
very helpful • works perfect • are all • on at all times to see my son • requires access • very good • received an immediate push notification • fairly easy to use • work all day • get alerts • rush you off • works great • possible without staying on the line • gotta start all over • was up to during the day • with tech support • helped me through the setup • with technical support • will work better • talking to my smart
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arthur
59
was very helpful • was great • was extremely helpful • was excellent • is fantastic • was wonderful • very helpful • was very professional • extremely patient • is very intelligent • helped me with everything • resoved my problem fast • was a tremendous help • helped immensely • solved the issues • was so helpful • was awesome • did an exceptional job • was absolutely amazing • was a great help
everything
53 1
works great • is working fine • was working fine • worked great • working • works perfectly • working great • is good • connects no problem • worked • very clearly • was very knowledgeable • works fine • has been great • worked perfectly • like • is updated • work beautifully • works as advertised • is working well
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this product
42 12
highly recommend • recommend • love • definitely recommend • returning • would recommend • recommend staying away • do without • only band compatible • probably returning • exceeds my expectation • select • stay away • does function to fit my needs • high;ly recommend • really recommending • really hapy • enjoying • glad i purchased
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job
49
great • excellent • good • fantastic • outstanding • amazing • very good • done with her help • wonderful
device
28 14
great • was purchased on 6/17/2017 • easily connected to it • excellent • fine • working properly • neat • able to connect remotely • easy to add multiple • process • amazing • very easy to install and start • happy • good little • does transmit a good picture • easy to hook up to • is incredible • awesome • works as expected • was added and connected successfully
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he
37 1
helpful • was very patient • was incredibly patient • was fast • thorough • was thorough • was awesome • was quick • precise • was courteous • able to understand • correct my issue quickly • assisted from start to beginning • was very professional • was so patient • was superior • was amazing • was so helpful • finished with ok • was fantastic
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sound
24 13
is ok • great • very good • great video • has a great picture • is adequate • was easy to mount • is really good • love • works great • work great • isn’t very great • wonderful • good • easy set up • is sharp and clear • crazy • are awesome • is also good • not so much
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system
26 9
great • is easy to use • meets our needs quite well • more robust • is working fine • high end • awesome • flexible • powerfull • better • are testing • likely expand • is so good • works great • running smoothly • different • very good • was routed properly • adding more • working again pretty good
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image
29 4
clear • very clear • great • good • is very good • nice • is clear • gives nice • is sharp • quality • excellent • are good inside 30 feet • sharp • clear crisp • stays on real time • are smaller with two live images • high resolution • is crisp and clear • sharp clean • good clear
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feature
29 3
great • looking forward to using • were a bit advanced • love • cool • lot of great • wonderful • cost-effective • lots • is a learning curve • has better • very good • amazing • lot of main • actually work • favorite • will highly recommended • are outstanding • so many useful • had better
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review
27 5
great • glowing • good • update • lots of positive • great 24/7 customer service • updated • low • highly rated • negative • aren't that much better • do not lie • are real • decent • more • is relative to the quality of the others • decided to leave • positive • true • plenty of other long
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technician
31 1
excellent • was excellent • was great • was knowledgeable • very professional • courteous • were easy to understand • was awesome • immediately answered • superb • was very patient • helpful • was very knowledgeable • very courteous • easy • very good • was amazing • very helpful • was very professional • knowledgeable
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computer
19 12
got me connected • for tech support to help • very knowledgeable • best experience • fine • helping us with the install • plugged into the cam • works perfect • has access to your • was able to remote • with no problems • was essential • continue to get upgrades • want to remote • able to remote • work on your • remoted into my • pretty technical • able to access
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install
28 3
easy to • easy • very easy • very easy to • easy to use • very reliable • very simple • great • super easy to • super easy • plug in • ez to use • work great • easy to setup • extremely easy to use • is a breeze
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night vision
28 3
is great • great • is perfect • is awesome • good • is also incredible • is amazing • allows for easy visibility of their movement • was really impressive • not the greatest • works well • decent • really like • no longer works • work excellent • works really well • works pretty well • is good • better • were great
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video quality
28 2
is great • great • is good • good • is awesome • excellent • was pretty easy • is decent • very happy • very good • is excellent • is clear in daytime and nighttime • is exceptional • really love • decent • very nice
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software
42 66
is pretty clunky • is not user friendly • is terrible • horrible • is not very good • is unreliable • is unable to fix it • is difficult • isn't very user friendly • are messy and confusing • clunky • malfunctioning • will not work remotely • is quite terrible • is far worse • is impossible to decifer • requires a computer engineering degree to figure out • has too many options • could fix the experience • worst designed
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wifi
21 41
does not connect to wifi • does not connect • problem • stopped connecting • did not see better maintained connectivity • was unable to get connected • no more working wasting • is just too weak • routers • failing • is slow • connected those two connect • goes out • lot of issues • not being able • issue • disconnections • lag • will stop working • faulty
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setting
19 22
trouble • could walk through • i have incorrect • don't save • refuse to make an app for the mac • were having trouble understanding • up • little issue • avoid confusion • hard time • had difficulty • redo • did not do a lot • had issues • difficult • nightmare • disaster.7 • failed • won't keep • are only available through that interface
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instruction
14 22
were not very clear • didn't cover the very simple steps • confusing • awful • pay attention • are not helpful • were stained • incomplete • repeat • complicated • are not sufficient • are inaccurate • lack of good • involve copying and/or changing ip addresses • horrible • doesn't work • lack • no • worst • ignore
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connection
13 17
issues • bad • did a remote • errors • keeps timing out • fails • no • was very poor • lost • drops • failed • is not fast enough • able to work • loose
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