Enter your account email address and we will send you a link to reset your password.
REQUEST PASSWORD RESET
I remember now! Sign In.
Your request has been successfully sent.We will contact you very soon!
Your report is currently being generated. Leave your email and we'll send it as soon as it's ready. Usually it takes 5-10 minutes. For products with lots of reviews, it can take up to 30 minutes.
Amazon Rating
Arlo - Add-on Camera | Night vision, Indoor/Outdoor, HD Video, Wall Mount | Cloud Storage Included | Works with Arlo Base Station (VMC3030-100NAR) - (Certified Refurbished)
We have analyzed 721 reviews and found:
16% of users say that:Product works, work great, works great, worked great. System was very easy to set up, has given me, is very user-friendly, worked great. Video are very clear, is one from last night, is fine, is on par with most modern cameras. Arlo works good, is truly wireless, is very easy to set up, is a great deal.11% of users noticed that:Camera work, are outside on doors and gates, has to re-sync with the base unit 50 times a day, working with that base station. Batteries are not cheap, are dead, are not rechargeable, have been replaced twice. Battery life is terrible, work properly, is horrible, is short. Battery works as advertised.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
358256
great • love • works • good • work great • works great • no problems • worked great • excellent • is good • are great • does work • easy • is worth the money • up • worked very well • is refurbished • works just fine • great concept • was easy to get computer
More information
product
positive358
great • love • works • good • work great • works great • no problems • worked great • excellent • is good • are great • does work • easy • is worth the money • up • worked very well • is refurbished • works just fine • great concept • was easy to get computer • nice • competing • ok • support line • far less than a new one • works quite well with the system • serve their purpose • all day long • recommend • a nice • easy system to use • worked well • have been working • were able to help • not exactly earning high marks • still showing full charge • gets lots of wind • last pos • come to the point • works just as good • did exactly what i needed-- • is very hit or miss • ’s a good product • nice setup • arrived in good shape • paired without issue • great tool • makes me feel safelove my camera • works like is says • is fine • will take anywhere from 3-7mins to recognize • is my favorite feature • is extremely easy to set up • like working with the government • is easy to install • has a pink tint.i • has been working just as good • ’s very easy to install • came with batteries • stays connected for about a day • a one time thing • will last for mor • worked fine • work properly • never any telling • worked ok • worked ok • should be in good working order • like a real-life chutes • works when everything
negative256
didn't work • stopped working • fix • up • never works • terrible • are terrible • does not work • was a mistake • are very hard to set up • is too late • looses connection daily • doesn’t work • is powered by 4 lithium ion batteries • is very undependable • wasn't like this the first weeks • known issue • little bit of a strange support call • ’s been two months • never worked • have missed movement • pretty disappointing • pricey piece of junk • is some bs • doesn't support rechargeable batteries • just stopped working • doesn't connect at all • arrived broken • unreliable • has connection error between camera and router • doesn't record at all • forget • is not worth it • easy to fix • reconnects???would not buy it again • had fallen • forgotten to call us • doesn't run smoothly enough • lags a lot • has turned into a garbage system • is a real shame • caught was the back half of the car • was a complete pain • abusive environment • off constantly • under 30 days • not looking to return • takes four batteries • disconnects again • drained those batteries • defective • ’s been hit • was useless to me • cannot connect • is a problem with the ir filter • is very frustrating • is never logic • could be remediated with additional cameras • no mention • caught nothing • would bombard you with notifications all day • does not record the whole day • inside your house to check • has no audio • not clear • gets expensive these things up batteries • needed to be reset • has been the most bothersome • was even difficult to cancel my subscription • back due to delayed recording
system
4530
great • new • reliable • better • was very easy to set up • expensive • arlo • looking • has given me • able to stay connected • added to • fantastic • is very user-friendly • worked great • is extremely nice • superior • extremely happy • love • added to existing • very good
More information
system
positive45
great • new • reliable • better • was very easy to set up • expensive • arlo • looking • has given me • able to stay connected • added to • fantastic • is very user-friendly • worked great • is extremely nice • superior • extremely happy • love • added to existing • very good • have proven • very impressed • old • works great • really did't preform well • same exact • newer • would be useful • was offline at 06:00 • work at least decently • works • was delivered today • different modes • is basically ok • going without success • best • was up • is easy to install and use • replacement
negative30
joke • do not recommend • does not require such high maintenance costs • is very bug laden • poorly designed • replaced • dropped $60.00 in price • was missing a set of batteries • is unreliable • troublesome • fails • literally took ten minutes • very disappointed • not very happpy • not because they failed • really bad • do not seem to stay charged • is terrible • does not do live feed • was an absolute nightmare • have a tendency to go offline randomly • problem • has been a let down • inexplicably crashed • is offline • not a bad • can't come back.$479.99 new • would not record • restart • will cause you major grief
video
1715
quality • lasts 3 weeks • easy • are very clear • nice quality • is one from last night • decent • is fine • clear • is on par with most modern cameras • good • is decent quality • seems to record • is very good • super clear • is better • took
More information
video
positive17
quality • lasts 3 weeks • easy • are very clear • nice quality • is one from last night • decent • is fine • clear • is on par with most modern cameras • good • is decent quality • seems to record • is very good • super clear • is better • took
negative15
lag • no • will not play and support • has back turned • going into the cloud • fail to detect • feed will load • paused • froze at the most important part • not appear • was set off • streams go to the netgear server first • was even better!this system
arlo
1615
certified from • works good • inside of my air conditioned garage • is truly wireless • does right • is very easy to set up • is a great deal • does the job • smart • you're my hero • got • thanks • don't blame • is a versatile surveillance solution • best value for price • want you to buy
More information
arlo
positive16
certified from • works good • inside of my air conditioned garage • is truly wireless • does right • is very easy to set up • is a great deal • does the job • smart • you're my hero • got • thanks • don't blame • is a versatile surveillance solution • best value for price • want you to buy
negative15
didn't have • replaced a third • constantly looses connection to wifi • not the case • uses somewhat expensive camera batteries • is a piece of crap • pretty slow/lag time • has been down multiple times • didn't put anything on it's website • cannot trust you anymore • avoid • is not reliable • not recommend • didn't pick up any of this • do not stand behind their products
setup
261
easy • simple • ease • is easy • easy to • doesn't take long • really easy • was fast • was very simple • super easy to • pro • was easy • very easy to • good • was a snap
More information
setup
positive26
easy • simple • ease • is easy • easy to • doesn't take long • really easy • was fast • was very simple • super easy to • pro • was easy • very easy to • good • was a snap
negative1
might work for some
picture
224
great • is great • good • clear • is pink in the sun • best • beautiful • are very clear • below)- clear • is like from a fisheye lens • is ok • send them to netgear • reasonably clear • identifiable
More information
picture
positive22
great • is great • good • clear • is pink in the sun • best • beautiful • are very clear • below)- clear • is like from a fisheye lens • is ok • send them to netgear • reasonably clear • identifiable
negative4
is horrible • was out • is horrible.2 • is somewhat grainy
quality
154
nice • very impressed • satisfied • excellent • beyond pleased • love • clear • better • is very good • great • is decent • is fair • good • is great
More information
quality
positive15
nice • very impressed • satisfied • excellent • beyond pleased • love • clear • better • is very good • great • is decent • is fair • good • is great
negative4
horrible • poor • very bad • is lacking
this product
98
recommend • love • returned • very pleased • definitely recommend • able to use • chose
More information
this product
positive9
recommend • love • returned • very pleased • definitely recommend • able to use • chose
negative8
not recommend • does not work • can't recommend • very disappointed • really disappointed • nothing but problems • will never buy
would not have purchased • can't recommend • functional • poorly designed • is very slow • don't recommend • not too impressed
installation
121
easy • are really easy • was not hard • was simple • was super easy • was quick • performs exactly as advertised • was easy • went well
More information
installation
positive12
easy • are really easy • was not hard • was simple • was super easy • was quick • performs exactly as advertised • was easy • went well
negative1
awful
picture quality
121
good • is amazing • great • excellent • was great • isn’t as great • is pretty good • is not as expected • is very good
More information
picture quality
positive12
good • is amazing • great • excellent • was great • isn’t as great • is pretty good • is not as expected • is very good
negative1
terrible
price
12
is too high • seems appropriate • was not bad • superb • beat • no longer • awesome • almost 50% less • is fair for a refurbished system • feel safe • few • good
camera system
93
best • 5 • superior much cleaner • easy • great • really nice • very good • has my back
More information
camera system
positive9
best • 5 • superior much cleaner • easy • great • really nice • very good • has my back
negative3
do not buy • sucks • had not disconnected itself
issue
83
no • described above are exactly what i face • not had any major • numerous
More information
issue
positive8
no • described above are exactly what i face • not had any major • numerous
negative3
same • was fixed
set up
10
is easy • simple • super easy • are really easy • was a breeze • extremely easy • very easy • was super easy
device
63
premium priced • great • amazing little • was reliable • critical • working correctly
More information
device
positive6
premium priced • great • amazing little • was reliable • critical • working correctly
negative3
is useless • staying connected • limited
software
54
does everything • amazing • is what should be included with the cameras • keeps saying needs to upgrade • easy to set up
More information
software
positive5
does everything • amazing • is what should be included with the cameras • keeps saying needs to upgrade • easy to set up
negative4
leaves you open to viruses • help these problems • is clunky • won't update
install
9
easy to • easy • very easy to • was super easy • super easy to • easy to set up • very very easy
everything
71
syncs right up • was extremely simple to connect and install • just works • is great • is pink-grass • was going great • works great
More information
everything
positive7
syncs right up • was extremely simple to connect and install • just works • is great • is pink-grass • was going great • works great
negative1
turns pink
video quality
53
very good • is sufficient • is superb • is quite good • is great
More information
video quality
positive5
very good • is sufficient • is superb • is quite good • is great
negative3
poor • stinks
wireless
43
4 • is nice • love • convenient
More information
wireless
positive4
4 • is nice • love • convenient
negative3
can't record on a constant loop • not strong • bad
arlo system
61
excited • is so simple to install • keeps on working • made that possible • is awesome • easy to add
More information
arlo system
positive6
excited • is so simple to install • keeps on working • made that possible • is awesome • easy to add
negative1
does not work
camera
162176
work • did not work • defective • are outside on doors and gates • takes batteries • replaced one of my cameras • has to re-sync with the base unit 50 times a day • would not sync with the base station • working with that base station • downside • couldn't get • doesn’t begin recording for another five seconds • would never be of value to identify anyone or anything unless it was directly in from of the lens • no longer qualifies as a security system • keep going offline every 5-10 minutes • was negated • is stuck • sent me didn't work • wouldn't sync to a base station • was never able to sync
More information
camera
positive162
great • good • refurbished • work great • work well • works great • are great • extra • are small • love • add on • came in two boxes • were easy to install • was purchased • look like new • add-on to my arlo security system • looks like i'm on mars • performs as well • takes so long to buffer • perfect • easy to move • not noticeable • contacted their support line • add • ease to install and promising security • additional • system • numerous • are nice • compact • in excellent condition • are working fine • does exactly what it is supposed to do • will consistently fully drain batteries • consistently working • getting a red tint • work fine • need power run yo each one and charge up to $9.99 • work very well • less than 20ft away • is fantastic • easy to use • keep doing work • convenient • n’t done the job • is clear • best damn • three arlo • protecting my home • 4 • work as described • are very reliable • seem durable • are better hands down • running • 6 • is ok • good additional • have shut down • have helped us • are all wireless • work just fine • are up to • is notifying you • best battery life • is fine • were live 24/7 • place • constantly go offline for no reason • actually works
negative176
work • did not work • defective • are outside on doors and gates • takes batteries • replaced one of my cameras • has to re-sync with the base unit 50 times a day • would not sync with the base station • working with that base station • downside • couldn't get • doesn’t begin recording for another five seconds • would never be of value to identify anyone or anything unless it was directly in from of the lens • no longer qualifies as a security system • keep going offline every 5-10 minutes • was negated • is stuck • sent me didn't work • wouldn't sync to a base station • was never able to sync • had a pink picture • am disappointed • are working • is not working • would not sync to the gateway • are on and recording at all times • fail to detect motion • won't pick it up • are terrible • placed a lot of motion detected • goes offline • 👎 • completely drained their batteries within a month • refused to let me return both cameras • has failed • no longer works • won't stay connected to the base station • no good • hold a big buffer to minimize wireless power • were dead • connect again • not to work • gave up the ghost • constantly • hard time relaying images quickly • will get stuck in ir filter • are triggered • little off timing • sync a bit slow • expensive • works as advertised • can't turn on with new batteries • are problem children • largely inoperable • kept going off line • needed to be reset • work on average about three days • cannot be reconnected to the network • do not work well • run off batteries • no cables to run to the camera • dnt work • are constantly running out of batteries and unsyncing themselves • did not capture anything • faulty • has no power with supplied batteries • came dirty • didn't sync to my base station • up after a break in • doesn’t work
batteries
4184
are not cheap • eat • are dead • replaced • like crazy • are not rechargeable • completely dead • would save a ton of money • have been replaced twice • need replacing every week • are low • fully charged • wearing down • never last more than s month • are bad • super expensive • kills • uses non-rechargeable • did not last • happened again
More information
batteries
positive41
good • rechargeable • fresh • last much longer • were included • came with non rechargeable • waiting on new • lasting • have very good life • refurbished • tenergy • high traffic areas • are at 58% • extremely fast • still show full • $64 • almost $200 per month just for • long • worked fine • came with the kit lasted about 3 weeks • faster • last several months • works great • are super expensive • work pretty well • additional • will last • seem to go fast • are good • go pretty quick • last three months • are new • saved a lot of money • balanced mode • last just fine • lasted longer
negative84
are not cheap • eat • are dead • replaced • like crazy • are not rechargeable • completely dead • would save a ton of money • have been replaced twice • need replacing every week • are low • fully charged • wearing down • never last more than s month • are bad • super expensive • kills • uses non-rechargeable • did not last • happened again • no spending $50 • failed • annoying • last up to 6 months • rapid pace • did not record much • dont last • discharging right • constant need for expensive • expensive • are nearly impossible to reconnect • are ridiculously expensive • are getting low • are crap • like candy • about every 6 months • are so expensive • are super expensive • crapped out on me at the same time • every two days • bad • drains • a little quicker • twice • sick • are on pace to drain within 2 months • didn't come • switched • out and resetting the base in attempts to get camera online • were dead • dead in 10 days • problem • doesn't last as the pro • remove • were worthless • can get expensive • were only at half life • got low one day • are depleted • drain instantly • drained in a day • had to replace in less than a month • keep dumping • had been drained till dead • are expensive • are only lasting about 1.5 months • lasted one month • run down way • not excited to change • replaced in 27 days
battery life
1623
is terrible • only 50% left • constant problems • plummeted • could be better • only drawback • work properly • not good • only reads • absolutely is horrible • is horrible • shows 0% • showing 61% • is short • sucks • too short • nothing to do • has been using a 3 arlo system • are terrible • was terrible
More information
battery life
positive16
has plenty of juice left • is about 6 months • neither pro nor con • best • is good • is longer • designed to save • is way more than i need • seems to be good • has been a nice surprise • decent • is better than hoped • depends on how much recording • is about 30 days • has stayed the same • depends on the weather
negative23
is terrible • only 50% left • constant problems • plummeted • could be better • only drawback • work properly • not good • only reads • absolutely is horrible • is horrible • shows 0% • showing 61% • is short • sucks • too short • nothing to do • has been using a 3 arlo system • are terrible • was terrible • really sucks • bit concerned
app
1212
crashes • is ridiculous • would not recognize base station • cannot connect on same network • open on live view • is not discovering the base • inside my own house on my own network • is super-laggy to change modes • real bad • isn't as user friendly • the biggest issue
More information
app
positive12
easy to navigate • is easy to understand • convenient • easy • is really easy to use • works well • makes everything super easy • friendly • has meant my expectations • is really nice • open • worked on demand thru free
negative12
crashes • is ridiculous • would not recognize base station • cannot connect on same network • open on live view • is not discovering the base • inside my own house on my own network • is super-laggy to change modes • real bad • isn't as user friendly • the biggest issue
battery
712
not a rechargeable • would not last • issues • ’s every 30-60 days • thing kinda sucks • works as advertised • doesn't long a day • exploded while recharging starting a fire • die fast • defective • often goes out quick • costs get too high
More information
battery
positive7
has long life • tenergy rechargeable • $8 per • seems to last forever • powered mind • lasts about 4 weeks • rechargeable
negative12
not a rechargeable • would not last • issues • ’s every 30-60 days • thing kinda sucks • works as advertised • doesn't long a day • exploded while recharging starting a fire • die fast • defective • often goes out quick • costs get too high
motion
312
is detected • delay • viewing distance • can be off • sucked • is way too slow • much unnecessary • do not detected
More information
motion
positive3
may not be detected • better • is set to 100%
negative12
is detected • delay • viewing distance • can be off • sucked • is way too slow • much unnecessary • do not detected
motion detection
48
is very bad • is not adjustable • not as sensitive • is incredibly hit or miss • is worthless • has very poor range • delay • takes a while to kick in a most of the time
More information
motion detection
positive4
is very sensitive • picks up right away • could be better • is okay
negative8
is very bad • is not adjustable • not as sensitive • is incredibly hit or miss • is worthless • has very poor range • delay • takes a while to kick in a most of the time
sound
48
no • few second delay • no need • is not for you
More information
sound
positive4
is great • will be better • surround • loud enough
negative8
no • few second delay • no need • is not for you
customer service
57
nightmare • is no help • is also useless • worse • poor • was a joke • is terrible
More information
customer service
positive5
good • was placed on hold • is nice • works well • very helpful
negative7
nightmare • is no help • is also useless • worse • poor • was a joke • is terrible
refurbished
66
one never connected to base station • keeps going off • not certified • but junk • garbage • i'm not at all disappointed
More information
refurbished
positive6
worked • zero issues • is working just fine • recomend • add on to our single setup • works like a new
negative6
one never connected to base station • keeps going off • not certified • but junk • garbage • i'm not at all disappointed
unit
55
replaced a camera that was malfunctioning • goes offline • will stop connecting to internet • was faulty • was damaged
More information
unit
positive5
could go lower • selling points • were fine • works anyway • was added to a system of two other units
negative5
replaced a camera that was malfunctioning • goes offline • will stop connecting to internet • was faulty • was damaged
base station
9
tried sync • reset • will need to be rebooted • may not restart correctly • neither would sync • gets kicked offline daily • does weird things • frequently gets kicked offline • drops the signal during late hours
recording
45
is delayed • is too much to be usefull • stopped • is already gone • stop
More information
recording
positive4
is clear • blurs • nonstop • no
negative5
is delayed • is too much to be usefull • stopped • is already gone • stop
sensitivity
44
is lame • turned down • is weird • down to about 20%
More information
sensitivity
positive4
adjust • adjustable • adjusted • increase
negative4
is lame • turned down • is weird • down to about 20%
camara
44
started malfunctioning • going dead • are dead • never worked differently getting refund
More information
camara
positive4
summer of 2015 to use • work great • are easy to set up and use • es
negative4
started malfunctioning • going dead • are dead • never worked differently getting refund
router
26
nothing wrong • worked for 1 month • quit • anything else besides their equipment • refused to recognize the internet connection
More information
router
positive2
does see the vmb3000 • were all connected and working
negative6
nothing wrong • worked for 1 month • quit • anything else besides their equipment • refused to recognize the internet connection
all
35
were expensive • can't live stream • hassle and confusion • malfunctioned • due to wind
More information
all
positive3
working fine • working well • left for work at the same time
negative5
were expensive • can't live stream • hassle and confusion • malfunctioned • due to wind
night vision
34
does not work • stopped working a week in • had stopped working
More information
night vision
positive3
sucks • is spectacular • is quite good
negative4
does not work • stopped working a week in • had stopped working
Hey, that functionality is in development right now.