Amazon Rating

Echo Connect - requires compatible Alexa-enabled device and home phone service

Item: Echo Connect - requires compat...
Author: Quiddi

We have analyzed 1478 reviews and found:

24% of users say that: Product works great, works, works well, was easy to set up. Device work great, has great promise, works, has propelled me into the future. Echo connect works well, works great, is a good concept, working with my two echos. Amazon will improve, has just reduced the price, was kind enough to replace, is the best company. 5% of users noticed that: Phone has trouble, is not able to use, is not already connected to another amazon account, don't remember. Call is annoying, came in, is not on your contact list, is broadcast via echo connect. Connect has issues, will hang up, is not nearly close to the quality, is unreliable. Instruction are poor, are really poor, were somewhat vague, are only valid.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product

1253 816

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positive 1253

love • great • works great • works • works well • like • was easy to set up • good • is great • works fine • works as advertised • up • work • works very well • would be nice • worked fine • does work • worked • working • will work • works perfectly • worked perfectly • goes • set up • nice • works ok • really like • came out • was very easy to set up • is ok • needs work • is a great idea • keep • is convenient • works exactly as advertised • hooked • echo • recommend • not perfect • ok • very happy • worked great • worked very well • did work • seamless • clear • seems fine • happy with • solid • convenient • works as described • simple • loving • loved • able to use • would be great • really works • works as intended • for my parents • is nice • is true • announces the caller • away • works pretty well • was easy • hooked up • does what it says • finally worked • wonderful • return

negative 816

does not work • fix • work • doesn't work • up • back • is not ready for prime time • was working • is worthless • is frustrating • did not work • can't customize • very disappointed • not worth • was a problem • never worked right • could not get • stopped working • can't get • is very annoying • is annoying • don't recommend • won't work • disappointing • out • does not happen • is fixed • bad • refunded my money • piece of crap • did not hang up • not going to return • can't do • will not work • is misleading and false advertising • took me fifteen minutes • tells you there is no call • not always there to unplug • doesn’t matter how close the connect • would only work for a day and stop • start over • disconnects • sucks • not a good • inputs all your contacts • only used to add contacts • not really useful • would not auto-connect • told me to look for the flashing light • up yey • will not even reconnect • has been horrific • dead • is not compatible with our dsl phone line internet • not realizing • won't accept it back • cannot find the needed amazon network • took about 5 minutes • impossibile to use • gets no use from us • got little development • should be able to block numbers • should have an answering machine function • seems half-finished • restart • will not listen to you while the recorded message • wasn't available in europe as regular pstn land lines • blue bubbled with delivery receipts • wait avoids any app/crossover confusion • will not allow the delete

device

197 107

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positive 197

echo • great • wonderful • decent • useful • up • work great • has great promise • good • works • helpful • all echo • only works in usa • allows alexa to call 911 • talk loudly • would catch up • insists on delivering all ten digits of a phone number • like all echo • inexpensive • allows me to call anyone with or without an echo • integrates perfectly with ooma landline setup • has propelled me into the future • is just to make your landline phone • allows you to connect your “landline • is inexpensive • works very well • is very easy to setup • neat • works fine • handy • exhibits the same behavior • works only if your friends or family • buy • do not disturb • able to go into my • is a better way to handle the list of contacts • 100% independent contact listing • supposed to be • is always a phone available • set up • does • supported • how elegantly • seamlessly • claims to turn your home phone • 5 alexa • least one echo • simply improve • quick answer • is going to work real good • worked properly • with so much potential • works perfectly • comes to you pre-registered • was already in the list of devices • connected quickly • efficiently • is very useful • performs as described • without putting them in do not disturb • natural • mix of echo • overall pleased • needs some enhancements • allows you to answer the landline • fantastic • work to be done • are very basic • was extremely easy to set up • is on a learning curve

negative 107

does not work • requires echo • is useless • did not something the buyer wanted • dumb • might fail to work • not wanting to where some • worked for maybe a month • does not have the capability of making intra-lata telephone calls • doesn't sync across multiple echos • does not work well • isn't really needed • simplest • fails ever • requires rebooting every hour • is terrible • does not work with my land line • had a feature to turn off incoming call announcement • doesn't use incoming caller • seems like an unfinished device • is not supported • used to set it up • is not worth it • bad • is not • doesn't take up too much space on my desk • not used • does disconnect itself allowing you to continue the call • are rather disappointed • does not meet our needs • does not provide the information • doesn't allow that • stupid • muting • can be annoying • can not navigate them • too much time communicating • must disconnect from blu-tooth speaker • does not provide any value to me • could not choose • trouble • requires a cell phone to set up • drawback • terrible • eliminates the button-push • ’s connection failed • reconnected • drops calls • gets buzzing • doesn't help someone use • is just not usable • fails in a few areas • comes down • didn't have • will not be nearly as popular • problems • not stop with your sentence • not as polished • do not disturb • arbitrarily limiting • started beeping • i have been disappointed with • does not function as advertised • allows calls to any number • does not show the caller id name or number for in-bound calls • killing shortcoming • would be a problem • is pointlessif • will not make calls • could not change echo

echo connect

84 67

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positive 84

works well • works great • love • like • is a good concept • working with my two echos • absolutely requires • echo • is a terrific • was quick • worked immediately • requires a newer version of android • should be able to be done • really like • has been pretty reliable • needs some additional features • needs a smart phone • can be plugged into any of those phone • adds the ability to answer • is return eligible through mar • was designed • would add • was compact • easy to set up • has some short coming • has a lot of potential • is working fine • allows me to connect my amazon alexa devices • usable • really enjoy • was a breeze to set up • worked perfectly • is a quality built product • works fine • has amazon alexa on their phone • best • provides a great advantage • is working great • works as advertised • connects to the network much like the echo • was super easy to setup • is the perfect answer • is a nice idea • tied in seamlessly • gives you no way to set how incoming call notifications are handled • a far better device • works as described • synced all my contacts • needs massive improvement • really works great • not effective • make much business • is a super product • with all of its promises • works • works for her • updated • allows you to answer calls • would be ideal have smartphones • is a great add • introduced an echo • gift for my parents • fast busy state • is exactly for those who want to use alexa/echo devices • hooked it up • will be fully deserving of five stars • gives me the ability to verbally call 911 • arrived on the first day of it's release • has several other features • has been available for less than a week

negative 67

does not require a smart phone • wont connect • simply placed calls • started at unacceptable • only supports outbound calls • is visually impaired • disconnected • has problems • not with the dot • do not own • replacing the original one i ordered • creates quite a stir • does not display contact/caller • connects before the panasonic home station • was rushed into production • is the worst • couldn't get it to work • can make calls as advertised • fails to detect incoming calls • no way to limit • not very happy • always dials the area code • do not recommend • had a few difficulties • uses the contact list • does work • fails to meet expectations • don't need • is useless • don't have to miss a call • will not automatically re-connect to the wi-fi • did not meet my expectations • gave up on it • bridges your voip box • not met • have given her some control back • legally blind • i just returned • is not ready • suffers the same maddening limitation • does not answer calls through alexa • will not work any better • did not do all the things • cannot set up • does not allow me to answer • is not particularly useful • requires echo device • did not require a smartphone for setup • out of frustration • had problems • must be set up using a smartphone • will not release the call • not connect to wifi • would not recommend • must be re-transmitting landline phone calls across the internet • hate • is not one of those • does not differentiate between different accounts or profiles • back in • causing the call to fail • don't bother looking at this point • is not for practical use • can call out • is difficult to set up • couldn't complete the call • without • is blocked by charter

amazon

101 48

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positive 101

thanks • will improve • has just reduced the price • wanting to use • echos at the same time • takes your number • needs to give people the option • sees these complaints • makes changes • alexa without any issues • was kind enough to replace • is the best company • were great • echo connect representative • refund • echo • work globally before competitors acquire the global market • has plenty of support • has been outstanding • reminds you with every email and text update for shipping • help to find this out • still supported its brand name products • hoping for updates • do a good job • is going to win the smart home contest • will continue to tweak the connect • gets points for reaching out to me • great • will push some updates • better • just like everything • is just owning the smart home these days • will allow some customization • needs • great return policy • worked the kinks • seamlessly integrates with your phone • decides to let people set up their devices online • richest man in america • made changes • love • should open the support for rest of the world in english language • should think about this • gives us some updates • loyal customers happy • does read the reviews • really needs • will enhance the product • waiting • was quickly getting connected • needs to explain to its customers • ’s development team • can refund my money • can deliver • needs to do better than this • wise-up • is right on the target with their products • connect works • needs to enable • improves the programming • require its landline customers to use a smartphone • does not even make that requirement for any of its other devices • needs to make that step clearer • should allow online and app management of contacts • needs to allow linking of echo's to a given connect • asked me • gives all of the hardware • can produce their own programs • quickly • makes corrections

negative 48

registering alexa calling to a number i never use • missing the simple solutions • sorry • doesn't work • won’t stand behind it • really needs to fix this device • please fix • please fix this!!2 • doesn't assume that the (comparatively low • not write a pc setup program • has no plan to fix this problem • would be an issue • did not put the proper amount • did not have an answer • done a poor job • spends some time developing the settings • due diligence • does not live up to the polish • has poor description • gets it fixed • sloppily developed • comes up with software fixes for these problems • has fallen into the bad habit • doesn't make me happy • really needs to fix • fix • very poorly thought out • just needs to fix • epic fail • very disappointed • clearly rushed • not to abuse that information • has stumbled so badly • doesn't provide a command cheat sheet • provided no information concerning this • plain deceptive • is working on a fix • has not got this contraption • seriously • is being very selfish • did not adequately test this device • shame • doesn't explain how to use • is working hard • really dropped the ball • cannot answer this question • can figure out this glitch • should have designed a pass-through port

setup

68 30

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positive 68

easy • easy to • was a breeze • was easy • was simple • was very easy • never finishes • was really easy • should be capable of doing from a home computer • was fairly easy • same as any other echo device • extremely easy • has performed beautifully • same easy • work well • works as described • is a breeze • no luck • was a snap • works great • straightforward • worked right away • quick and easy • works flawlessly • works exactly as described • work fine • was simple to • super easy • fairly simple • is working perfectly • was pretty easy • was straightforward • is typical • very easy • no issues • can’t • echo already • is very simplein • always extracts all your contacts • was straight forward • was up and running in 20min • was rather easy • would be beneficial • is ok • initial • was similar to setting up another echo device • was as expected

negative 30

was difficult • hard to • was awful • no trouble • difficult • could not be done in a web browser • difficult to • wasn't a product included/available for selection • not totally clear • patience • problem • was a bit wonky • was a little messy • was a bit strange • was very difficult • confusing • by finicky • not a single second • took less than 5 min • bugs • not much • is difficult • was clunky • was initially confusing • took two tries • did not work • poor • gets to setting up the amazon-645 network • is not as smooth

alexa

31 25

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positive 31

follow the instructions • setup • handy • has been such a help • really like • was able to provide the address and phone number • knows exactly who is calling • thanks • asks a lot of questions • like • can place calls • announces your calls • says mom • has a tough time with telephone numbers • continues to announce who is calling for a while • challenging • no knows • able to say • thanks for using • keeps informing me that the line is busy • loud and clear • can hear them • can make calls • is great • will connect her call with your doctor • able to install • was able to understand all the names in my address book • is already controlling some of my lights • stays on the call • uses the exact features • has access to

negative 25

drop out • didn't work • has not been forth • would simply announce incoming callers • merely chimes incessantly • would drop off • does not realize • had trouble hearing and understanding • tells me who is calling every time the phone rings • much delay • can't make a call with it • is a bit clunky • began waking me up at night • has inadvertently called my brother twice • does not respond well • says something went wrong • does not need this • will just call out the number that is calling • doesn't call one of the hundreds of business listed in your contacts by mistake • fail 👎 • cannot stop • does not “play well • currently only supports one echo connect per household • hang up • called my dot upstairs instead

echo

29 26

beautifully • is a good product • can already do that using your cellphone service • was really handy • very good • highest volume • really funky • will continue to announce the caller's name/number • has been great • worked • is well worth the money • much of an • had better talking ability • continues to announce the call • starts ringing • even more versatile • will alert you with the announcement • speaks • would have to yell • really like

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app

31 24

downloaded • voila • got better • says everything is fine • look for a way to force an update • look for the • opened • find the alexa • is beyond me • will make your installation a breeze • includes a function to remove the 1 plus area code • only loads your contacts • on my smart phone • just my cell • work both • still took the contacts • updated the day • gets much • work was easy • can upload

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set up

37 11

easy • very easy • was simple • very simple • easy to • is easy • easy enough • was pretty quick • was easy • works well • nothing • is so easy • was a breeze • works great • works smooth • fast • very straight forward • went well • quick • works ok

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phone call

23 16

asks for • easy to make • easily answer • can answer • vs. normal alexa usage • without picking up the phone • is easy • want to display • unaided • verbal confirmation • so easy • with out help • allows me to answer • quickly said • able to make • receive • does connect • makes • much easier • more easily

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review

20 16

update • original • negative • two stars • low • willing to change • very lengthy • will update • become 5 star reviews • are better • wow lots of negative • were right • helped with the installation • updated • was helpful • none of the problems • quick

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unit

20 14

returning • made it possible • works as advertised • absolutely loves • works well • love • was in front of me • very nice • has potential • go off • is nice • compact • announced • allows you to send out caller id • connects to a land line • works great • basically attach a home phone line • add a 1 • will be returning • great

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sound quality

19 13

good • is good • is superb • great • is just outstanding!!highly recommended • sceptical • needs improvement • is fantastic • clear • isn’t great • was fine • has better • you get with this • very good • works fine • no complaints • is terrific

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voice

16 11

very loud • loud • allows me to use • answer his phone very easily • does all computing • clear • make appointments • good strong • enjoy using only • is too soft • ability • works very well • very pleasant • fine • few seconds

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echo device

15 11

able to use • is true to its name • has been good • could hear • always me to use • is answering • are on different access points • would maintain the call • multiple • so many • fully embraced • love • can be easily updated • are wireless

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this product

13 12

love • looking forward to using • need • recommend • works ok • iteration • behind • very happy • sucks • complicates your life • high hopes • really excited

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sound

13 10

surprisingly good • is great • has an echo • ok • was priceless • like i am in a tunnel • is decent • is much better • like a run can • is surprisingly good • was so good • far away • very far away

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idea

16 2

great • good • is wonderful • awesome

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item

10 7

great • is great • an additional star • were gifts • very nice • has great potential • was released • does require a smartphone

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speakerphone

12 3

great • intelligent • good • for my home office • pretty good • has excellent quality • very nice • free • perfect • controlled • works with land lines • able to retire my elderly

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speaker phone

11 4

high quality • sounds like • makes alexa a voice command • better off • like • every echo • best • terrific • sounds like you are in a tunnel • always having to use • better

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call quality

11 6

is good • was good • was very good • wasn't the best • provides clear • is exceptional • is quite good • pretty impressed • issues

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install

14 2

easy to • easy • easy to use • simple to • works great • simple • do a new • clean • was about 5 mins

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dot

9 7

echo • will speak • positioned throughout the home • were so good • love • bunch of echo

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feature

10 5

handy • great • are enabled over time • best • more • few • basic • very nice • discover • really useful

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phone

110 124

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positive 110

smart • answer • works well • works great • more expensive • more clutter • is able to connect to wifi • is connected to my alexa devices • had the same phone number as my new iphone • find • would want to call • continues to ring • has to be set on hands free • going to be associated with your amazon account • is connected to your home wi-fi • connects with • still rings along with alexa • huge amount of confusion • option • for work and personal use • requires android 5.0 • without having a phone • connected with my voip • can access • worked better • can answer • is designed for hearing impaired • comfortable chair • wonderful • lines • works • handicapped husband • is more intrusive • hands-free to communicate with family • no matter • practically anywhere • near echo • number as one numeric integer in the millions • with support to no axial • contact list she calls them • great • able to answer • i pick • would work for this specific purpose • without echo • most cordless • capable of running the alexa app • has been picked up • wanted me to reset everything • can call without searching • loudly announcing over each other • well my mother • civilized process • don’t • connected with the splitter to dial extra numbers • answers • wanted it to answer my cell • is absolutely required for set up of the echo connect • is called • can run the alexa app • real • required for each household to work • work with no success • ease • operate • hooked up • for an hour • effectively setup • cord • newer

negative 124

problem • not a smart • has trouble • not our home • bob • unused • does not just firestick • is not able to use • is not already connected to another amazon account • don't remember • can't get • without having to pick upreceiver • very big pain • wouldn't botch things up again • unusable • love not looking • keeping line open • have spent hours • conflicts • doesn't like using alexa to answer • did not work • doesn't have to • sync with for contacts • is not practical • couldn't dial • number to call • can be accessed by any phone outlet in the house • not the way our home • is no way to edit • can manually add • don't have to stop making dinner to answer • wait 5 minutes • just to answer a call(or make a call • will not recognize your answering on the echo • does not work well • picks up to join from another room • hard to set up to use • cannot be completed as dialled • alexa pick up the phone • don't sound • locked • read off • able to use • not always close • often ignoring requests • can be annoying • difficult to pick up • delay • at our primary residence 35 miles away was called • line light • unable to hold • is awkward • would not connect to my home network • could only use • problems • no more hunting • was not connected • is nearly impossible • companies switch • works successfully about 20% of the time • couldn't get to • starts identifying the caller's • does not continue to ring • didnt recognize it as a mobile device • frustrating • don't have to be near • don't have to run to grab • is just dopey • don't need • doesn't have to go searching

call

97 122

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positive 97

good • announces • is over • make • able to make • offered an option • very useful • is worth the price • was too use the splitter they provide • all announce • places • could make voice enabled • are crisp • clear • was just too much • nice • help as long • option • work for outbound • end • could • come in • make outgoing • will be happy to help date this review • clear more clear • can be answered • anounces • are very clear • loud • all our echos • comes to the house • comfortable • thru a amazon dot via connect • covered by our 5 echos • almost anywhere in the house • hands free • wants to • can answer • is a snap • can make and receive • frontier today • easy to which so callers • is especially great • without getting out of chair • helps to hear • with ease • want to do outgoing • help of mastermind app • echo through that • can be completed effortlessly • connected my landline telephone • extended time to alexa support • all 6 echos • us easier • easily contact us • was able to make • answer local • long distance • has been answered on a phone • show up on my screen • did help me either fix • worked fine • help if needed • answers • after setting up the connect • can be made via the show or answered using it • give up after a couple of • peace of mind • like • dial

negative 122

is annoying • came in • useless • goes to voicemail • with out much problem • somewhat serious • is not on your contact list • doesn't go through • thru the echo • stayed connected with most • havent gotten • you may miss due to a bathroom break • refuses to answer • immediately disconnected • few • failed the message • nothing for unrecognized • butt dials • is broadcast via echo connect • echo then says • zero • annoyingly • his slow rural satellite internet • wouldn't go through • instead of receive it • incoming • not been able • block • not a bad • answer a call • are not always clear • are only one way • don't necessarily want to have the conversations broadcast • not just incoming • silences everything • started going straight through each of my devices • has trouble hearing us • entirely • did not help • answer • cannot hear me clearly • anyone on my contact list • goes like this:'alexa • could not be completed • does not go through • not announcing an incoming • all of my • is an exercise in frustration • nuisance • wrong time • lets me reject • doesn't answer • is disruptive to sleeping family members • me back • active • can't reliably hang up • is an incoming • will not go through • do not go to answer • is not as fluid • very irritating • don't need to make • take or ignore • run through their diagnostics • goes to my sisters cell phone • tries to call my echo device • about 7 people • no different then having phones in different rooms • able to place • will dis-engage

connect

48 53

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positive 48

works great • works with the full size • is easy to set up • works flawlessly • close to your wi-fi router • is configured like any other echo device • echo • started to set it up • provides us with an clear phone call • uses your contacts • verified echo • can now send and receive calls • is wonderful • works very well • is tremendous • was naturally 'down' • does just as was advertised • consistent answer • was easy to set up • began working correctly • works correctly • easy to setup • easy to • can use alexa calling • works okay • needs more tech • will improve over time with updates • really excited to get my echo • allows him to make • does what i understood • can be targeted to a single amazon echo • works fine • would turn these rooms • hope echo • works directly with echo show • very willing to buy • came time • is great • i could call 911 • is working • is connected to a working phone line • is no exception • controlled by alexia • is going to need some software updates • set up in my home office • you want • have to hand up and call again

negative 53

sits beside my wifi access point • has issues • did not work correctly • i have returned echo • useless • returned the echo • will hang up • does not work • remains unconnected in my home • is not nearly close to the quality • highly not recommend • is unreliable • can dial • had a troublesome imtact • is supported per household.- text part of caller id • remains unplugged • can be connected to only one line at a time • receives incoming calls • will not connect • will not include it when dialing.3 • solved that problem • performed mostly as advertised • doesn't do much • doesn't facilitate speaking the caller's name found in the callerid information • could be configured to delay • disconnect • was a surprising disappointment • should be handling the connection • never connected to the home wifi • was requiring a cellphone • is very low • does not distinguish between local • long distance calls • just announces incoming call • can't log into my network • does not • is totally worthless • is not clear in the literature • not too hard • would not connect to my wifi • can not be set up • is useless • would sync to the contacts • wasn't surprising • major downside • could be synced to a smart phone • accepts in coming and out going calls • is not really ready for prime time • didn't work • is not ready for prime • would not recognize my phone line • does not have the hardware to support two-line use • is not needed

instruction

11 32

no • are poor • poor • limited • short • are really poor • not intuitive enough • were somewhat vague • not what • are only valid • is abysmal • terrible • were of limited help • are very poor • do not inform you of that • nowhere • not too bad • are terrible • were terrible • not find

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smartphone

15 17

does not • won't work • do not have • isn't compatible with the alexa app • could never get my • not specific instructions • does not have • unnecessary • could be used to manage contacts • doesn't have • useless • has had a kindle fire • temporarily for setup • does not require • finds contacts • had not been linked • was required for setup

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caller

15 19

can't hear me • hangs up • is not in my contacts • dosen’t have to hear • can not hear you • can barely hear me • is worthless • are not so good • can't hear me answering the phone • is not in my contact list • would not be echoing • can barely hear • have problems • doesn't have caller id • doesn't pass • had a difficult time understanding the conversation • couldn't hear me • horrible

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incoming call

14 18

are annoying • problems • does not respond • barking out • quits barking out • can't answer • are not so good • weren't announced • is no • echo would recognize • don’t want • not only easy to set up • not simultaneously • are picked up • is a problem in answering • can’t get • announces the number not the name • are no

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contacts

13 16

no way to manage • don't need to use that cell phone • cannot limit • looks up • sometimes by mistake • does not id who is calling • did not transfer • not even in my • has few • doesnt know her • is no way to filter • prevent my grandmother • don't load • does not play nice • doesn't have it

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smart phone

7 20

does not have • no • don't have • quite possibly never will • didn't have • incongruous to need • doesn't and never will use • really dumb • have not one • expensive • did not have • some users • do not have • does not work • doesn't have • were blindsided

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wifi

11 14

light • connect was made • goes out • will not stay conneted • has • did not connect • reset • is horrible • issues • would connect • just increases latency • cant • complete the setup

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connection

7 13

bad • problem • is iffy • bad • is fuzzy • not get good • lasted about a day • didn't sound great • was continually lost • goes down for a moment • was terrible

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issue

7 11

minor • lies with contacts • with not hanging up • main • no help from amazon • several of • annoying • many • trouble • resolved

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landline

7 10

hooked up.3 • are a dying breed • is not as slick • didn't realize • haven't had • make the calls • hardly use • not a standard • doesn't go anywhere often • connected/reconnected the device 6 times

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cell phone

4 11

doesnt work up • doesn't use • could be the area • does not have • no • don't have • doesnt have • doesn't have • do not have • not just use • should not require

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it's

6 9

weird • frustrating • borderline unusable • actually quite impractical • also useless for dialing in to conference call bridges • not a total failure • not working • still impossible to hang up • still very disruptive

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Echo Connect - requires compatible Alexa-enabled device and home phone service

Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.