Enter your account email address and we will send you a link to reset your password.
REQUEST PASSWORD RESET
I remember now! Sign In.
Your request has been successfully sent.We will contact you very soon!
Your report is currently being generated. Leave your email and we'll send it as soon as it's ready. Usually it takes 5-10 minutes. For products with lots of reviews, it can take up to 30 minutes.
Amazon Rating
TracFone Samsung Galaxy J7 Sky Pro 4G LTE Prepaid Smartphone with Amazon Exclusive Free $40 Airtime Bundle
We have analyzed 233 reviews and found:
37% of users say that:Phone has all the goodies, was backed up, is fantastic, works as expected. Product is fast, works great, is easy to use, was a gift. Tracfone meets all of my needs, is better, has a comparable or better signal, came with a $40 airtime bundle. Screen responds great to the touch, is bright, is very adequate, is bigger.1% of users noticed that:Customer service is no, was truly a painful. Airtime card was no. Electronics come bad. Problem is two fold, has not been fixed.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
phone
15647
great • best • love • good • nice • very nice • very happy • very satisfied • smart • awesome • very pleased • has all the goodies • was backed up • as well • is fantastic • like • no problems • gift for my grandson • knows about the two months of service included • works as expected
More information
phone
positive156
great • best • love • good • nice • very nice • very happy • very satisfied • smart • awesome • very pleased • has all the goodies • was backed up • as well • is fantastic • like • no problems • gift for my grandson • knows about the two months of service included • works as expected • under settings • recommend • good option • is awesome • amazing • need to primarily use • works great • is the best • is pretty good • i purchased • is just great • excellent • much better android than lg • cool upgrade • good looking • is wonderful • just fine • is definitely filling my needs • was very nice • for almost 20 years • even file a claim • has worked very well • need • without the minutes • is working • by itself $99 • with bundle $129 • can make calls to regular phone numbers • paying for data • much fancier • is perfect • can use the internet • fun • is great • really like • is nice • absolutely love • not found anything • loves • extra minutes • very good • works as advertised • easy to set up • familiar • is ready • expensive • superior • really nice • affordable • came really early
negative47
downloaded ad away from play store • going back • locking me out twice • may not be the fastest phone • fix the glitch • without the card 3 times • is virtually useless • without the aditional minutes card • not much to say • not an option • upgrade to my failing 3+ year old lg • problem • do was activate • had problems • would not read the sim card • can't return • could not get it to work in canada • is obsolete • does not come with a card • without their special is $99 • all refused • automatically shuts off the wifi • problems • unresolved • not new • has a password set • useless • would lose all minutes • was now inactive • knowing this defect • don't have that problem • wouldn't recommend • is doa • was activated at a different zip code • pick something else out • could activate • you cannot activate • carry according to the zip code • back • was summarily returned • not paying $1,000.00 • not want an expensive • was unable to get the service to work • could not have been easier • received missing sim card • very disappointed • freezing
product
13550
love • like • is fast • perfect • great • works great • is easy to use • plenty fast • sets up easily • loves • was a gift • worked like a charm • started working again • just going to take time • replaces my samsung galaxy j3 pro • is called • has enough memory • took about a full hour of speaking to offshore customer service • could be so much easier • could happen
More information
product
positive135
love • like • is fast • perfect • great • works great • is easy to use • plenty fast • sets up easily • loves • was a gift • worked like a charm • started working again • just going to take time • replaces my samsung galaxy j3 pro • is called • has enough memory • took about a full hour of speaking to offshore customer service • could be so much easier • could happen • is just this phone • works just fine • is definitely going to be with me • fits the bill • added the bonus minutes • with plenty of room left • do like • week • make listening • very happy • ’s great • was still okay • way smarter the me • unbelievable • knows where you have been • 800 number with a recorded message • clear • works well • comes so close without the heavy • was easy to set up • can't be refilled • life saver • is better to buy the phone • had problems with numbers-- specifically addition of old numbers • was quicker • worked well • on again • was at 86% • lasts one and a half days • does all the different things • professional • absolutely love • do well • is so quick • easy to use • is so nice • turns out it was a perfect choice • takes excellent pictures • saves her a lot of money • well enough • was a terrific value • works with tracfone • works satisfactorily • is working great • up • was a lot of money • work great • was a replacement for a luna • prefer • end of feb
negative50
would not turn off • never tried • couldn't even use • small glitch in the system • is very disturbing • were nothing but problems • not compatible with gear • isn't the phone • trouble • me and not the phone • even works out).just buy the phone • is not activated • cannot fix • turns out • is not going to do what i want • fix • did take tracphone a day • was fixed • had either been thrown or dropped • don't like • doesn't? • happening more often • she couldn't understand or comprehend this • can't say anything • is so not worth the headache • is not a knock on amazon • did not care • has wifi capability • can't hear • off • frustrated me • now for about 2 months • was missing • could take 24 or so hours • doesn't go as smoothly • won't take long • not came with • few days • wasn't even a $40 bonus • came with a 30 day tracfone card • is what i was told • only took about 15mins • is locked to verizon towers • 4 stars • was totally in chinese(or korean • doing it's own thing taking me places • only be a few days • doesn't work • is not
tracfone
1716
love • meets all of my needs • almost 10 years • long • is better • has a comparable or better signal • came with a $40 airtime bundle • big fan • to a $100 • big deal • gives the same service • decent • favorite • was added to my account • fast • needs to be more forthcoming
More information
tracfone
positive17
love • meets all of my needs • almost 10 years • long • is better • has a comparable or better signal • came with a $40 airtime bundle • big fan • to a $100 • big deal • gives the same service • decent • favorite • was added to my account • fast • needs to be more forthcoming
negative16
were no help at all • due to samsung • is horrible • is a company to avoid all together • beware • provides no help in fixing the problem • do not i repeat • has not fixed • cannot fix a login issue • is unable to help solve my problems • rep my issue id # • did not seem to know about the amazon airtime bundle • corrected the mistake • are a bunch of liars • is no longer offering triples • has gone back to cdma
screen
244
big • bigger • nice size • nice large • bright 5.5 inch • large • responds great to the touch • smaller • is bright • clear • larger • larger 5.5 • is very adequate • larger clear • crisp bright • is bigger • is nice • is larger • slightly bigger • is vibrant with deep
More information
screen
positive24
big • bigger • nice size • nice large • bright 5.5 inch • large • responds great to the touch • smaller • is bright • clear • larger • larger 5.5 • is very adequate • larger clear • crisp bright • is bigger • is nice • is larger • slightly bigger • is vibrant with deep • rich blacks making photos
negative4
went black • goes dark • not as sharp • not a super amaloid
price
141
great • good • incredible • decent • was extremely attractive • is a plus too • happy with the • best
More information
price
positive14
great • good • incredible • decent • was extremely attractive • is a plus too • happy with the • best
negative1
has gone up to $135.53
battery life
11
long • great • is good • is excellent • is extraordinary • is very good • more
amazon
9
had included was for 90 service days • no way to contact anyone • refunded $25 to my account • was very helpful • bought a phone • thank you tracfone • never • is taking it back • thank you
size
8
nice • right • larger • really liked • ease of use • love • large • needed
camera
72
slightly better • not sharp • very bright light • very please • ease of use • is good enough for my needs • nice
More information
camera
positive7
slightly better • not sharp • very bright light • very please • ease of use • is good enough for my needs • nice
negative2
is not great • seems a little fussy
service
63
is good • great • is fine • will be changing • no issues
More information
service
positive6
is good • great • is fine • will be changing • no issues
negative3
would not continue • inadequate • is through tracfone
battery
63
removable • like • ease • lasts for about a week • good
More information
battery
positive6
removable • like • ease • lasts for about a week • good
negative3
out & restart • pretty weak • died in less than 4 months
app
54
runs all needed • were restored • no problems • have room to add more • actually work
More information
app
positive5
runs all needed • were restored • no problems • have room to add more • actually work
negative4
tracks balance • garbage • stop • wouldn't come up
deal
7
great • good
smartphone
52
easy enough to use • modern • outstanding • better • awesome
More information
smartphone
positive5
easy enough to use • modern • outstanding • better • awesome
negative2
very hesitant • was many years old
review
42
were all positive • is primarily for the tracfone service • lots • helped me so much
More information
review
positive4
were all positive • is primarily for the tracfone service • lots • helped me so much
negative2
bad • mistake
resolution
51
lower • opened for • reasonably high • are outstanding • just seemed better
More information
resolution
positive5
lower • opened for • reasonably high • are outstanding • just seemed better
negative1
no
text
42
lots of minutes • was able to transfer my minutes • easy to • really pop
More information
text
positive4
lots of minutes • was able to transfer my minutes • easy to • really pop
negative2
were lost • is not true black
storage
4
plenty • great • enough
speed
21
slightly better • is great
More information
speed
positive2
slightly better • is great
negative1
smaller housing
sound
21
customized • is impressive
More information
sound
positive2
customized • is impressive
negative1
is awful
package
21
arrived • had arrived
More information
package
positive2
arrived • had arrived
negative1
was nothing
upgrade
3
great • wonderful • nice
processor
3
powerful • is snappy • better
features
3
love • very please • limited in
shipping
3
was very fast • was fast • fast
samsung
22
did not compromise that much • could not have been easier
More information
samsung
positive2
far superior • has features
negative2
did not compromise that much • could not have been easier
data
22
were lost • works w/
More information
data
positive2
promised • transferred perfectly
negative2
were lost • works w/
customer service
13
is no • was truly a painful • unnecessarily lengthy process
More information
customer service
positive1
good
negative3
is no • was truly a painful • unnecessarily lengthy process
phone call
12
isn't worth • included calls place
More information
phone call
positive1
learn your new number
negative2
isn't worth • included calls place
reception
12
bad • poor
More information
reception
positive1
good
negative2
bad • poor
sim card
12
invalid • problem
More information
sim card
positive1
will work for us
negative2
invalid • problem
tracfone rep
11
could move the old #
More information
tracfone rep
positive1
is challenging to understand
negative1
could move the old #
experience
11
bad
More information
experience
positive1
pleasant
negative1
bad
design
11
thin
More information
design
positive1
sophisticated black sleek
negative1
thin
j3
11
was damaged
More information
j3
positive1
seemed like a more quality build in body
negative1
was damaged
cell phone
11
no expert
More information
cell phone
positive1
is advertised
negative1
no expert
tracfone customer service
11
contacted
More information
tracfone customer service
positive1
you have to call
negative1
contacted
purchase
11
couldn't be happier
More information
purchase
positive1
absolutely great
negative1
couldn't be happier
customer service representative
11
i was on vacation
More information
customer service representative
positive1
refused to compensate me
negative1
i was on vacation
airtime card
2
was no • no
Hey, that functionality is in development right now.