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Amazon Rating
Jitterbug Flip Easy-to-Use Cell Phone for Seniors (Graphite) by GreatCall
We have analyzed 1219 reviews and found:
31% of users say that:Product is easy to use, works, is very easy to use, works great. Phone is great, is easy to use, is perfect, is ok. Button are large, are big, has nice large, was a nice feature. Call is great, is as easy, is sounds good, is outstanding.1% of users noticed that:Volume keeps going down to almost nothing, is awful. Battery was not charging well, was low, was sent to me. Greatcall is flagrantly breaking the law, has a remedy, is not accessible at 7:00 pm. Reception is poor, has blank spots, is able to get and receive calls, is awful.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
759433
love • easy to use • loves • great • good • is easy to use • works • is very easy to use • recommend • like • simple • highly recommend • works great • wonderful • easy • very easy to use • loud • worked great • works well • is so easy to use
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product
positive759
love • easy to use • loves • great • good • is easy to use • works • is very easy to use • recommend • like • simple • highly recommend • works great • wonderful • easy • very easy to use • loud • worked great • works well • is so easy to use • better • for my dad • was easy to use • awesome • zero if i could • worked well • basic • has big numbers • so easy to use • worked fine • for my mother • very happy • very simple to use • nice • is perfect for seniors • okay • is perfect • good quality • is easy to read • can hear • were very friendly • no trouble • returned • is everything • was a replacement • does • is very simple to use • is exactly what she’s been wanting • was a gift • easy for him to use • ever becomes usable • for her safety • is in several cites for cell phones • is so much simpler to use • was smarter than him • is as advertised • ’s my mil • is a hassle • hard to understand • shown in an issue • was considerably higher than quoted • has been wonderful • was very easy • stress free • was beautiful • well made • would advise anyone • is presented to seniors • was unlocked • i'm on a 400 minute monthly use
negative433
back • stopped working • was too complicated • don't like • hate • is a piece of crap • didn't • does not light up • doesn't work in alaska • needs charging regularly • never used anything like • rating • well as calling or hitting buttons • was more complicated • is correct • difficult • is an isolated problem • ’s hard for me to hear • cuts out a lot • no longer use • never opened • seems not to be accepted • hard to understand • paired up • could not call out or receive calls • not that good • inability • is not • doesn't provide a sim card • sometimes will miss calls • are all defective • saves us $10 instead • is normally not turned on • would just ring • can not do that because of an account number issue • takes between 24 hours • working for an elderly parent • didn't work • would get supervisor • shouldn't need to happen every day • nit realy compatible or usuable • was a waste of money • was a bit hard for him to touch the screen • did not work • again quit ringing • takes multiple keystrokes • hangs up when closed • might not ring loud enough • don't easily hit • one takes the cake • proved too difficult for her to use • is a shocking ommision • literally fried on the inside • could leave your loved one without a phone • takes about 5 seconds • seems to charge slowly • does not have a battery life indicator • said no • is wrong • ’s not compatible with the networks • has quit working • never kept a charge very long • would turn off • not turn on quickly • was not a good buy • will not charge or work • doesn't put your contacts in alphabetical order • should be straight forward • doesn't • won't work with any non-greatcall products
phone
650378
great • easy to use • simple • loves • good • is great • nice • is easy to use • is perfect • perfect • like • very easy to use • better • highly recommend • best • very good • wonderful • smart • easy • is ok
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phone
positive650
great • easy to use • simple • loves • good • is great • nice • is easy to use • is perfect • perfect • like • very easy to use • better • highly recommend • best • very good • wonderful • smart • easy • is ok • love • very pleased • works • needed • really likes • really like • fine • reliable • for my mom • returned • is simple • open • works fine • i like • was capable • new • can use • great basic • awesome • looks great • is awesome • has large numbers • is cheap • easiest • recommend • is okay • great easy to use • opens • very nice • easy-to-use • is very simple to use • no problem • for my elderly mother • he can use • prepare for that when buying • no trouble • can be so highly rated • is so good • can actually use • unlocked • liked • is her lifeline to the outside • assisted • for a long time • was economical • was notre-paid • is first rate • nice looking • alright • has many good features
negative378
would not recommend • bad • defective • worst • heavy • not happy • very disappointed • nothing but trouble • completely died • same problem • stopped working • did not work • died • would not activate • no • crappy • for a short time • would not get reception • was not a cause • hardly ever used • might only ring 3-4 times • barely hear • would freeze up • produces a dial tone when open • hangs up when closed • did not do the verizon service • fix • back • lasted about 6 weeks • rarely uses it • is not supported in this area • never usually picked up • stops working • sent would not activate • has the wrong number • didn't send • no longer able • needs to occasionally communicate • tends to lock up • wouldn't use it • not a smart • flooded • has been registered on it • tried several different • off and back on • never feels like it's securely docked • straight • wont turn on • is stuck at 6:52 • wont turn off • went straight to missed call notice • doesn't have a dial tone • cuts out all the time • does not work with the xlink • replacement • started having problems • problem • darn • slimy • was not able to unlock • would update - 100% wrong • little • shuts down • was deactivated • don't buy • did not ring • real nightmare • would not purchase • does not have reminders • for 2 weeks
button
8949
large • big • are large • are big • 5star • easy to use • easy to see • well lit • larger • very large • nice big • away your message goes • showed big easy • provides a star • big red • has nice large • 5-star • connects me to the emergency services • was a nice feature • is icing
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button
positive89
large • big • are large • are big • 5star • easy to use • easy to see • well lit • larger • very large • nice big • away your message goes • showed big easy • provides a star • big red • has nice large • 5-star • connects me to the emergency services • was a nice feature • is icing • are bigger • is below the numbers • puts you through to an operator right away to ask for help • bigger • friendly • gets a real person on the line to assist • were big • great for eyesight and shaking fingers • no • are large enough • are very • very big • are easy • clear • was very appealing • are larger • crisp • has been a real find • are big enough • easy to use-- big • absolutely necessary • work better • extra large • have a reassuring click-feel • five star • run together with minimal distinction • more prominent
negative49
no • tiny • wrong • don't work • hard • hard to open • repeatedly to get it connected • failed • started acting poorly • are not responding • accidentally • should have solved his problem • would no longer work • just plain annoying • were not working well • dont work • became harder to push • well-placed red • pushes • hard to work • don't work easily • stick • occasionally stick • asks if you want that feature • didn't work • are hard to press • began to stick • unresponsive • are too small • bit confusing • will turn on the outside display • is at the bottom • down • not good • red • are extremely hard to push • are poorly • away
call
11336
great • easy way to make • is great • available on line • easy to navigate • her every morning • good • is as easy • is sounds good • easier • friends • very easy • been ok • do everything • charged her for every incoming and outgoing • is outstanding • stays connected • was really nice • receiving • great calls customer
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call
positive113
great • easy way to make • is great • available on line • easy to navigate • her every morning • good • is as easy • is sounds good • easier • friends • very easy • been ok • do everything • charged her for every incoming and outgoing • is outstanding • stays connected • was really nice • receiving • great calls customer • knowledgeable help • chance vs call • you have taken • makes and answers • lengthy wait time • make and receive • received more than 700 • i could get both phones • is also incredible • is clear • me old fashioned • is received
negative36
bourder line losing it • is no way to block • is not loud enough to hear • hang up feature • avoid annoying • drop constantly • just can't make them • only one went through • hangs up • doesn't pick up the call • can only receive • sometimes fall off • missing some • didnt go through at all • few minutes • was unable to make • somebody not on your contact list • is very annoying • go straight to call history or voicemail • dropped twice in less than a minute • choice • jerks • drops • great • will take a half an hour • missed • dropped • still isn't right • just make • can't be made • hear his incoming • no dropped • would not be honest • had shorter waits • repeatedly intercepted • disconnects
customer service
5224
excellent • great • good • is awesome • was great • amazing • is excellent • is amazing • really love • fantastic • is variable • four orfive • is top notch • is friendly • was friendly • shining example • needs way more training • is great • is very good • leaves a lot to be desired
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customer service
positive52
excellent • great • good • is awesome • was great • amazing • is excellent • is amazing • really love • fantastic • is variable • four orfive • is top notch • is friendly • was friendly • shining example • needs way more training • is great • is very good • leaves a lot to be desired • perfectly nice • polite • very friendly • is the best • is very friendly • answers all questions • high-quality • are excellent • is particularly good • will contact • were excellent • extremely helpful • was excellent • is as good • easy to use • is terrific • great call is variable • is a real pain
negative24
could not help • horrible • wont be available until morning • extremely poor • was not very good • talked me through a process to reboot • no longer support your old phone • turned on by them • takes a while to get through • bad • no way • not pleased • cannot be transferred from the computer • is working on that problem • dreadful • crappy • is augmentative • not wanting to deal • is not only us-based • is horrible • worst • was very rude • poor • was a joke
jitterbug
4923
updated • very happy • looked up • is a perfect name • instated my • glad • has all the features • has so much to offer anyone with a need or handicap in your life • done well • would be a good deal • would work with my existing verizon plan • is fantastic • easy flip • is such a pleasure • makes my life easier • love • recommend • for my mom • loves • very helpful
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jitterbug
positive49
updated • very happy • looked up • is a perfect name • instated my • glad • has all the features • has so much to offer anyone with a need or handicap in your life • done well • would be a good deal • would work with my existing verizon plan • is fantastic • easy flip • is such a pleasure • makes my life easier • love • recommend • for my mom • loves • very helpful • the best option • very comfortable • has improved his hearing their message • is probably an improvement • has made life easier for my husband • thanks • is perfect • is a nice package • worked at my place • just like my aunt owned • does everything • works wonderfully • truly put thought • is obviously geared toward the latter group • new • flips for my parents • is a godsend • so great • simpler • good • is the clear winner • is just the opposite • is all it says • fills my needs perfectly • would be good
negative23
does this slam dunk • did not have these problems • saw none • will fix this wording issue • does not work with an existing verizon plan • not happy w/ • poor • will not again use • about 7 months • don't want • is exclusive only to their plan • known problem • opposed to ordering one online • trying to connect • damn thing • rather confusing • down the mountain • could not detect my key • doesn't work • was completely on the system • faulty • could not activate • is unreliable
screen
5513
big • large • easy to use • simple • easy to read • nice large • is large enough • contains simple instructions on use • big bright • easy to use - big • is concerned • has a clear boldface font • better • are as advertised • is bigger • is easy to read • is much bigger • brightly colored • with no problem • were big
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screen
positive55
big • large • easy to use • simple • easy to read • nice large • is large enough • contains simple instructions on use • big bright • easy to use - big • is concerned • has a clear boldface font • better • are as advertised • is bigger • is easy to read • is much bigger • brightly colored • with no problem • were big • are easy to see • showing larger numbers • has a minimum of information • has great contrast • are a plus • easy to maneuver • bright • easy to read numbers • is very easy to read • is wonderful • larger • has large numbers • opening • pretty big in a pocket • is very large • have a colored bar at top • is easy to see • intuitive • is fairly large • easy to see
negative13
keeps flickering • no • instead of interacting with my friends and family • is still tiny • lights up • is black • would go blank • goes blank hold on/off button • has horrible vision • beats the touch • asks if you want to call • completely black • has minimal information
number
534
large • big • easy to see • are large • easy to read • are easy to read • are big • nice • are nice • are massive • simple to use • simple to operate • easy to • are just right for him to use • are large.2 • are bigger • are lit up • are easy to use • are great for her • easy to use
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number
positive53
large • big • easy to see • are large • easy to read • are easy to read • are big • nice • are nice • are massive • simple to use • simple to operate • easy to • are just right for him to use • are large.2 • are bigger • are lit up • are easy to use • are great for her • easy to use • simplicity • can see • easy to maneuver • very easy to use • can store 50 • was pre-programmed • are easy to dial
negative4
wrong • can't block • no • will need most often
cell phone
2113
perfect • simple • great • easiest • best • advise getting a different • cheap • can only be used exclusively with their company • loves • top • extremely user friendly • good • i have four
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cell phone
positive21
perfect • simple • great • easiest • best • advise getting a different • cheap • can only be used exclusively with their company • loves • top • extremely user friendly • good • i have four
negative13
has never used • don't like • had difficulty • stopped working • worst • undependable • few bad • did not want to carry • well not have • broke • refuses to use • have never had • nothing else out there for senior
service
2015
great • good • is easy to setup • was ok • you will have to use • is good • best • was more expensive • is cheap enough • fantastic • costs extra • easy to use • ever improves • you need
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service
positive20
great • good • is easy to setup • was ok • you will have to use • is good • best • was more expensive • is cheap enough • fantastic • costs extra • easy to use • ever improves • you need
negative15
horrible • lags • discontinue • no • is awful • ended on june 26 • extra • not receive good • has fail-safe features • 5star • was turned off • retaliated by turning off • wasn't strong enough • is horrible
feature
264
very nice • good • best • great • you advertised • has great • nice • were all activated • were easy • user friendly • lots of helpful • are 24/7 access to doctors • comes in handy • minimal • un-needed • are perfect • simple • excellent • few other slick • loaded with useful
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feature
positive26
very nice • good • best • great • you advertised • has great • nice • were all activated • were easy • user friendly • lots of helpful • are 24/7 access to doctors • comes in handy • minimal • un-needed • are perfect • simple • excellent • few other slick • loaded with useful • simple to use • advanced • counter intuitive • are wonderful
negative4
cost a few extra dollars • i think it's a software issue • no • annoying
camera
178
is even better than mine • very easy to use • will find • is easy to use • is so good • love • light • is good.i • are all i need • works as well • very bright!the • takes decent pictures • allows for some basic shots • great for reading menus • is fair • takes nice pictures • can send/receive photos
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camera
positive17
is even better than mine • very easy to use • will find • is easy to use • is so good • love • light • is good.i • are all i need • works as well • very bright!the • takes decent pictures • allows for some basic shots • great for reading menus • is fair • takes nice pictures • can send/receive photos
negative8
are worthless • is pretty abysmal • 4/5 -1 • is highlighted • quit working • have not tried • has not used • haven't taken the time
price
222
great • good • large $14.99 • is right • reasonable • is better on amazon • is not too bad • is not bad • terrific • is most reasonable • is very reasonable • is great • are very reasonable • higher • can't beat • full • were reasonable
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price
positive22
great • good • large $14.99 • is right • reasonable • is better on amazon • is not too bad • is not bad • terrific • is most reasonable • is very reasonable • is great • are very reasonable • higher • can't beat • full • were reasonable
negative2
was not as advertised • i would not recommend
speaker
183
loud • good • is very loud • is loud • lot.4 • is louder • easy to find powerful • can adjust • is loud enough • stayed off • works well • is great
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speaker
positive18
loud • good • is very loud • is loud • lot.4 • is louder • easy to find powerful • can adjust • is loud enough • stayed off • works well • is great
negative3
would not work • you want it on • was not loud enough
flip phone
136
great • is like what she used to have • decent basic • inexpensive • low quality • simple easy-to-use • has a smooth surface • great basic • is easier for my husband to use • excellent basic • best senior • smooth
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flip phone
positive13
great • is like what she used to have • decent basic • inexpensive • low quality • simple easy-to-use • has a smooth surface • great basic • is easier for my husband to use • excellent basic • best senior • smooth
negative6
don’t buy • old shell • could not open • do not buy • relatively expensive • bug
display
117
is bright • clear • large • easy to read • has large buttons • run, and run • backlit • makes it easy to see
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display
positive11
is bright • clear • large • easy to read • has large buttons • run, and run • backlit • makes it easy to see
negative7
is incorrect • not • doest light up right away • doesn’t light up for several seconds • sometimes would appear • was a delay first • is off
device
109
good • great • easy to use • controlled • high-quality • cute little • entirely user-friendly • best • pleased • newer
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device
positive10
good • great • easy to use • controlled • high-quality • cute little • entirely user-friendly • best • pleased • newer
negative9
don't want • was not his thing • cannot use it properly • wrong • annoying • in about two days • i've tried • goes dead • horrible
photo
126
did not take • are very good • lo and behold • clear • are adequate • decent quality • you can take • look in • are easy • can be reviewed • several
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photo
positive12
did not take • are very good • lo and behold • clear • are adequate • decent quality • you can take • look in • are easy • can be reviewed • several
negative6
not been able • was very grainy • appear rather grainy • too large • very blurry • can be sent as mms messages
sound
107
is great • is clear • is loud • clear • is better • is nice • loud • are very comfortable hearing
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sound
positive10
is great • is clear • is loud • clear • is better • is nice • loud • are very comfortable hearing
negative7
horrible • bad • weird buzzing • can be muddled • distant sounding • small • no
key
114
large • are large • big • easy to see • are bigger • are large enough • are easy to read • easy to see and illuminated to help • perfect vision • nimble fingers
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key
positive11
large • are large • big • easy to see • are bigger • are large enough • are easy to read • easy to see and illuminated to help • perfect vision • nimble fingers
negative4
dont work • doesn't work at all • remind me of the plastic • hard to depress
size
15
perfect • great • love • compact • popular • a nice shape • simple enough to carry • like • fits well in my pocket • right • possible to carry it • sleek • nice • is great
everything
132
works on phone • is very simple • is extra - can’t transfer contacts • was great • is large • easy to read • love • can be done with voice commands • works just fine • upcharge • is fine • was going great • worked very well
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everything
positive13
works on phone • is very simple • is extra - can’t transfer contacts • was great • is large • easy to read • love • can be done with voice commands • works just fine • upcharge • is fine • was going great • worked very well
negative2
cancelled • was too small
text
85
large • clear • happy • lot • only one opportunity • is large
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text
positive8
large • clear • happy • lot • only one opportunity • is large
negative5
hard to read • was unable to make corrections • did not get • blocking • doesn't use
jitterbug flip
113
does many fewer things • is super comfortable to use • is an effective • easy to use phone • has large numbers and screen size • has many of the features • is the answer • was so much easier for him to learn • loving so far • was the right choice • was easy to set up
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jitterbug flip
positive11
does many fewer things • is super comfortable to use • is an effective • easy to use phone • has large numbers and screen size • has many of the features • is the answer • was so much easier for him to learn • loving so far • was the right choice • was easy to set up
negative3
not get them • tried • were so many differences in flip phones
set up
131
easy to • unbelievably easy • simple • was excellent • easy to use- • was so easy • easy • easy to use • simple to operate • was simple • relatively easy with customer support
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set up
positive13
easy to • unbelievably easy • simple • was excellent • easy to use- • was so easy • easy • easy to use • simple to operate • was simple • relatively easy with customer support
negative1
was a bit confusing
menu
93
are simple and understandable • kind • very easy to navigate • large clear • is easy to use • is easy to navigate • are simple • simple • easy to read
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menu
positive9
are simple and understandable • kind • very easy to navigate • large clear • is easy to use • is easy to navigate • are simple • simple • easy to read
negative3
not sure • garbage to select the call function • is not as intuitive
ring
75
more • is adorable • loud • louder • is loud • better • ultra loud
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ring
positive7
more • is adorable • loud • louder • is loud • better • ultra loud
negative5
is not loud • on high • was delayed • doesn't always • is not very loud
amazon
74
is unbeatable • was fantastic • could create a red star • thanks • was good • nicely replaced • great return policy
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amazon
positive7
is unbeatable • was fantastic • could create a red star • thanks • was good • nicely replaced • great return policy
negative4
directly not through • spoke with someone about those issues • still junk • did not order
quality
64
good • cheap • great • thrilled • higher consistency
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quality
positive6
good • cheap • great • thrilled • higher consistency
negative4
poor • most unhappy • was not the best • lousy
volume
1315
cannot be locked • keeps going down to almost nothing • no • down • doesn't work right • resets to low • no way to turn off • didn't work • very low • is awful • heard properly • inadequate • back up • tends to reset itself • never got loud enough
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volume
positive13
is great • good • high • enough • is good • was crystal clear • is loud enough • is the main reason • has great • is loud • loud
negative15
cannot be locked • keeps going down to almost nothing • no • down • doesn't work right • resets to low • no way to turn off • didn't work • very low • is awful • heard properly • inadequate • back up • tends to reset itself • never got loud enough
battery
324
remove • had to remove • hard reset • out of hers in order • right away • doesn't last more for a day • out to quiet • won't charge like it should • drained • was not charging well • problem • did not charge • died • would be completely dead • with absolutely no use • was low • needed replaced • went dead • would help the phone reboot • was sent to me
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battery
positive3
long lasting • seems to last for several days • stays charged for long periods
negative24
remove • had to remove • hard reset • out of hers in order • right away • doesn't last more for a day • out to quiet • won't charge like it should • drained • was not charging well • problem • did not charge • died • would be completely dead • with absolutely no use • was low • needed replaced • went dead • would help the phone reboot • was sent to me • seemed to resolve the problem
greatcall
1214
would not do business • is flagrantly breaking the law • not make any adjustments • take up 3 days to convert • no success • refuses to offer me my money back • do not recommend • resolved quickly • turns it on at $0.10 per message • had no issue removing the text • would block more of these spam calls • has a remedy • is not accessible at 7:00 pm • not continue service
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greatcall
positive12
was ok • gets a 5* • you have to use • made it easy to activate • offers the gps in a flip phone • is a class a company in all respects • gives you a temp phone • were really nice • helpful • really great service • had better plans • very impressed
negative14
would not do business • is flagrantly breaking the law • not make any adjustments • take up 3 days to convert • no success • refuses to offer me my money back • do not recommend • resolved quickly • turns it on at $0.10 per message • had no issue removing the text • would block more of these spam calls • has a remedy • is not accessible at 7:00 pm • not continue service
reception
810
poor • is poor • unreliable • good • has blank spots • isn't always the greatest • is able to get and receive calls • crummy • is awful • is bad
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reception
positive8
great • real lifesaver • is good • could be better • very good • good • gets good
negative10
poor • is poor • unreliable • good • has blank spots • isn't always the greatest • is able to get and receive calls • crummy • is awful • is bad
ringer
510
isn't very loud • is either on some volume • stopped working • are issues • is not loud enough • doesn't ring 80% of the time • doesn't work • gets turned off all the time • inadequate • not as user friendly
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ringer
positive5
loud • easy • should be much louder • was a bit louder • is far too quiet
negative10
isn't very loud • is either on some volume • stopped working • are issues • is not loud enough • doesn't ring 80% of the time • doesn't work • gets turned off all the time • inadequate • not as user friendly
sound quality
77
poor • bad • has gotten worse • was lacking
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sound quality
positive7
love • clear • large buttons • is just okay • goes • are good • very good
negative7
poor • bad • has gotten worse • was lacking
company
66
doesn't charge activation fees • doesn't explain to amazon • continually leaves her unsafe • does not have these seniors as a priority • bad • made a small mistake
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company
positive6
reasonable • was very helpful • makes jitterbug • adds a service fee on top of the monthly charge • has some good potential • is great
negative6
doesn't charge activation fees • doesn't explain to amazon • continually leaves her unsafe • does not have these seniors as a priority • bad • made a small mistake
dial tone
47
obnoxiously loud • no • just by flipping open the phone • loud annoying • annoying • in about 4 seconds • did say
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dial tone
positive4
every time you open it • likes • just like the old landline pots phones • adorable
negative7
obnoxiously loud • no • just by flipping open the phone • loud annoying • annoying • in about 4 seconds • did say
signal
47
poor • could not get • always read poor • has been so spotty • is so poor
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signal
positive4
good • low average • perfectly good
negative7
poor • could not get • always read poor • has been so spotty • is so poor
coverage
55
is spotty • not have good • has been a mixed bag • no
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coverage
positive5
good • very good • ample • was confirmed • pretty good
negative5
is spotty • not have good • has been a mixed bag • no
review
55
negative • plenty of other people have the same problem • same issues • should be for two separate things
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review
positive5
good • is in 3 parts • comparable • updated • long
negative5
negative • plenty of other people have the same problem • same issues • should be for two separate things
Hey, that functionality is in development right now.