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Amazon Rating
Samsung Galaxy S6 SM-G920V 32GB White Smartphone for Verizon (Certified Refurbished)
We have analyzed 749 reviews and found:
33% of users say that:Phone works great, works well, is great, looks brand new. Product works great, worked great, works perfectly, works well. Condition was defined, works great. Camera is amazing, is so good, is way better, was better.7% of users noticed that:Battery was down to 25%, get to 40 %, is so bad, drains very quickly. Battery life is terrible, is crap, is a joke, is not good. Screen is black quit working, keeps flickering, has an image burned into it, has streaks of green. Charger was acting funny, was not working correctly, is poor, doesnt not work.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
phone
361173
great • good • works great • nice • awesome • works well • is great • very happy • very good • refurbished • love • looks brand new • works perfect • very pleased • was in perfect condition • excellent • looks and works like new • works fine • works good • will be returning
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phone
positive361
great • good • works great • nice • awesome • works well • is great • very happy • very good • refurbished • love • looks brand new • works perfect • very pleased • was in perfect condition • excellent • looks and works like new • works fine • works good • will be returning • was good • very satisfied • really like • new • looked brand new • no scratches • fantastic • best • very nice • is in excellent condition • works perfectly • came in a standard phone box • greate • is great look brand new • can work on metro pcs • has better than expected battery life • terrific • works flawlessly • recommend purchasing • for my daughter • is like new with no damage • came in good condition • was pretty good • was better • within 24 hours • was in great shape • still buzzes • replacement for my cracked s4 • clean up old • looked beautiful • looks identical to my s5 • gift • works and seems ok • arrived in good shape • works like its brand new • for 6 months • pretty good • has been maintained • is at 51% • too much • flagship • should extend the life • is good • for my son for a birthday present • is nice • came clean • pretty • looked great • is in perfect condition • is pleased
negative173
wrong • is not unlocked • kept freezing • is dead • did not come unlocked • not happy • is garbage • was completely dead • completely charged • would also overheat • turn off randomly • was awful • died 2 weeks • glitches • not as close • getting really hot • turns off • biggest drawback • bad • got hot • ceased working • not had • wouldn’t charge • gets notifications and stuff • didn't come with a oem charger • not even suitable • keeps over heating • gets so hot • were rattling • is always hot.toal waste of money • dropped and broke • does not keep charge keeps freezing • worked about 20 minutes • shut down • wasnt thoroughly tested • does not keep a charge • abruptly stopped • all day • don't feel safe relying • is a waste of your time and money • isn't a piece of garbage • for too long • was still pre-programmed with verizon programs • different • losing my $800 • stopped working • you can count on • buzzing • a waste of money • is crap • not one issue • finally reached a state • had issues • was refurbished horribly • won't stay connected to our wi-fi • wasnt quality checked • is a scam • locked • quit working • sometimes doesn't charge properly • was constantly really hot to touch • will not charge fully blinks • 3 times a day at least • didn't want to spend 500 • barely worked • problem • did a master reset • deleted everything • quit working co 1 month later • have not had an issues
product
263230
love • great • good • works great • worked great • works perfectly • works well • shot • no problems • worked • worked fine • happy with • was like new • was refurbished • wonderful • looks new • looks brand new • worked perfectly • work great • continues
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product
positive263
love • great • good • works great • worked great • works perfectly • works well • shot • no problems • worked • worked fine • happy with • was like new • was refurbished • wonderful • looks new • looks brand new • worked perfectly • work great • continues • up with the supplied cord • acceptable • not perfect • right away • process of returning • works so much better • works like a dream • now november • excellent condition • is perfect • was a good deal • came in good condition • been a few months • ended up returning • working great • was that easy • worked out perfect • everyday for a year • called me to follow up with my purchase • 3 more hours • year for my dad • very happy with • was easy to get a speedy • full refund • came and looked brand new • has worked perfectly • came as advertised • was a day early • was like going from a beater car • has crisp response time • never been an issue • does everything fast • reliably • loves • for my son • really likes • fits the bill • are fantastic • really help • back for a replacement • looks small • refurbished • did come however with upgraded os • arrived on time • looked fine • never really worked well • has worked perfect • was pretty easy to switch the sims card • was easy • did good
negative230
stopped working • would not charge • shut off • was broken • wouldn't work • is stuck on the verizon screen • in the box to return • back for a refund • would freeze or power itself off • started trying to update • overheats • will barely survive the warranty • not what i expected from a refurbished item • will barely charge • not recommend • defective • reset • didnt work • don't unlock • was dead • worthless • been happening more and more frequently • were terrible • were actually worse • didn't immediately go back • had issues • completely functional • replaced my s4 • gets fairly heavy usage • requires some surgery on the device • did not • froze up • is not working • not worth the hassle to raise a big stink • haven't had to charge • didn't come with the sim card key • came damaged • didnt even have a scratch on it • doesn't include a sim card • was required • wasn't included • only lasted about 2 hours • very insecure • turned off • was nothing • in again the minute • dropped down to 16% • is probably more of an at&t failure • quit working • didn't want to stay connected to the cell phone tower • will not stay connected to your local tower • was used • started to randomly go black • shut down • just stopped working • started having problems • about 6 minutes • ended up having a glitch • does not stay on long enough to complete a call • froze on me • back up again • shipped in about 2 days • froze again • doesn't have expandable memory • needed a lot of updates • didn't develop gray hair updating • began rebooting • unhappy • was to late to send it back • won't last half the day
condition
231
great • excellent • perfect • perfect working • very good • like new • very great • was defined • in perfect • works great
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condition
positive23
great • excellent • perfect • perfect working • very good • like new • very great • was defined • in perfect • works great
negative1
is fair
camera
158
great • better • is amazing • like the hr sensor • is so good • is way better • was better • pretty nice • takes amazing pictures • nice • does not • takes great photo
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camera
positive15
great • better • is amazing • like the hr sensor • is so good • is way better • was better • pretty nice • takes amazing pictures • nice • does not • takes great photo
negative8
loud • didn't focus • broken • switches • doesn't work • frequently doesn't work • completely failed • causing permanent blue confetti
everything
131
works well • works • has gone great • works like new • came like brand new • has worked perfectly • worked perfectly • has been running smoothly • works just fine • works perfect • works fine
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everything
positive13
works well • works • has gone great • works like new • came like brand new • has worked perfectly • worked perfectly • has been running smoothly • works just fine • works perfect • works fine
negative1
is lost
price
13
great • amazing • good • is working great • very good • was just right • avoid the high • would be good
problem
102
no • zero • has worked perfecly
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problem
positive10
no • zero • has worked perfecly
negative2
persists even after 4 factory resets • isn't major
purchase
74
great • at your own risk • good • very smart
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purchase
positive7
great • at your own risk • good • very smart
negative4
very horrible • terrible • bad • couldn't be more satisfied
refurbished
83
certified • excellent • runs great • looks new • dont be fooled • looked and felt brand new • works great
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refurbished
positive8
certified • excellent • runs great • looks new • dont be fooled • looked and felt brand new • works great
negative3
never buy one • not • worst
shipping
91
fast • very fast • was quick • was guaranteed within two days • super speedy • was fast • arrived before expected
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shipping
positive9
fast • very fast • was quick • was guaranteed within two days • super speedy • was fast • arrived before expected
negative1
day delay
device
72
on time as promised • just looked brand new • 3star rating- • well kept • is like brand new • was sold for use • will be able to be unlocked
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device
positive7
on time as promised • just looked brand new • 3star rating- • well kept • is like brand new • was sold for use • will be able to be unlocked
negative2
was not charged • got super hot
samsung
72
is holding up fine • look forward to getting used to a • are all gigantic • not to mention expensive • is fine • extremely pleased • you ever dealt
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samsung
positive7
is holding up fine • look forward to getting used to a • are all gigantic • not to mention expensive • is fine • extremely pleased • you ever dealt
negative2
could not be activated • thing lacks an sd card slot
s6
62
was fine • is fast • convenient • not had any issues • has a 5.10 inch touchscreen • is the ultimate smartphone
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s6
positive6
was fine • is fast • convenient • not had any issues • has a 5.10 inch touchscreen • is the ultimate smartphone
negative2
doesn't open for battery replacement • more annoying
buy
8
great • works perfect • looks brand new • best
quality
7
great • very good • rigorous • is great • good
scratches
52
no
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scratches
positive5
no
negative2
bunch of big • many
deal
7
good • great • not a big • better
delivery
7
quick • as promised • really looks in good condition • looks like new • fast • very fast
feature
6
work • nifty • very customization down to battery saving • great • just as advertised • really appreciate
issue
42
no • haven't had
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issue
positive4
no • haven't had
negative2
is intermittent • weird
galaxy s6
42
expected • hard work • is gorgeous • fast
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galaxy s6
positive4
expected • hard work • is gorgeous • fast
negative2
does not allow you to use a sd card • undamaged
speaker
32
great sound • are crystal clear • are all conveniently
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speaker
positive3
great sound • are crystal clear • are all conveniently
negative2
is not working • started screeching randomly
refurbished phone
32
great • is now the way to go • chance by buying
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refurbished phone
positive3
great • is now the way to go • chance by buying
negative2
will never buy • worst
samsung s6
41
is beautiful • is easy • very forgiving • absolutely no problems
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samsung s6
positive4
is beautiful • is easy • very forgiving • absolutely no problems
negative1
has overheated and died
replacement
5
work for a total of about 3 weeks • super easy • is working great • good • nice
pictures
41
super clear • come out really good • great • can do
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pictures
positive4
super clear • come out really good • great • can do
negative1
lot
battery
2261
bad • died • runs down to quickly • can't even access • was down to 25% • doesn't charge • lack • get to 40 % • seemed to wear out quickly • is so bad • doesn’t last enough • does not hold a charge • drains very quickly • wouldnt hold a charge long • does not last a day • shoulbd not last longer • is bad • stinks • % • strain
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battery
positive22
last a long time • drains pretty fast • short life • full • is good • dies super quick • held up very well • is built in • lasts • has been holding up well • insanely fast • doesn't heat • 50-70% • right away • no issues • is installed • is already shot • was a concern • good • will be as reliable • in good shape
negative61
bad • died • runs down to quickly • can't even access • was down to 25% • doesn't charge • lack • get to 40 % • seemed to wear out quickly • is so bad • doesn’t last enough • does not hold a charge • drains very quickly • wouldnt hold a charge long • does not last a day • shoulbd not last longer • is bad • stinks • % • strain • doesn't seem to last as long • dies way too quick • thing negative • still drains • is dead within an hour • is weak • issues overshadow that • only complaint • low • dies so quickly • isn't great • would also drain quickly • came up poor • crapoed out 1 day after warranty • barely made it to lunch with hardly any use • is faulty • is tired • had the same problem • drained to 40% • got very hot • is taken out • goes down more quickly • sucks • seems old • defective • dies so fast • drains quickly • was not lasting • would already be dead • must have been worn out • malfunctioned • will need to be replaced • doesn't last 24 hours • lasted about 3 hours • is definitely defective • sucks juice • would not hold charge • must have been bad • problem
battery life
932
poor • is terrible • went from a fully charged 100% to 50% • sucks • is crap • is a joke • doesn't have • could be way better • is not good • is the worst • got worse • was very low • is a bit of a pain • is maybe not as long • good • is not as long • really sucks • isn't the vast • horrible • is unsatisfactory
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battery life
positive9
is average • is great • good • great • helps • is amazing • better • is quite good • seems fine
negative32
poor • is terrible • went from a fully charged 100% to 50% • sucks • is crap • is a joke • doesn't have • could be way better • is not good • is the worst • got worse • was very low • is a bit of a pain • is maybe not as long • good • is not as long • really sucks • isn't the vast • horrible • is unsatisfactory • isn't the greatest • have • was horrible • was just absolutely garbage • bad • was down to 20% • would be bad • is horrible • bummed • is short • is not great
screen
832
went black • is black quit working • keeps flickering • jumped so badly • went blank at 72% battery • went completely blank • wouldn't turn on • just stays black • faulty • has an image burned into it • started flickering • would time out • would bounce around while typing • cracked • black • goes wacky • quit 2 weeks • darkens with each incoming call • went out • does not work
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screen
positive8
bigger • split • crack so easily • is great • felt my returned amount was fair • no cracks • has a deep
negative32
went black • is black quit working • keeps flickering • jumped so badly • went blank at 72% battery • went completely blank • wouldn't turn on • just stays black • faulty • has an image burned into it • started flickering • would time out • would bounce around while typing • cracked • black • goes wacky • quit 2 weeks • darkens with each incoming call • went out • does not work • not clear • has streaks of green • freezes • won't stay on • boot up • was all burned out • goes black • is unresponsive to anything other than a soft restart • blacked out within two weeks • is completely black • looked immaculate
charger
315
did not work • nothing worked • was acting funny • takes 8 hours to charge • beef • was not working correctly • would not refund • does not work • is poor • doesnt not work • would not charge • only downside • is not original • came broken
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charger
positive3
fast • is cheap • correct
negative15
did not work • nothing worked • was acting funny • takes 8 hours to charge • beef • was not working correctly • would not refund • does not work • is poor • doesnt not work • would not charge • only downside • is not original • came broken
seller
810
should be banned • no avail • would cost $20 to replace the battery • after 90 days • did not clear the previous owners data • would not stand behind the product • won't buy • tell you to contact • several times with no response • has not responded to my messages
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seller
positive8
responded almost immediately • offered several options • will definitely be using • is highly recommended • will have a customer for life • will meet you in a phone store • had lots of positive reviews • sells on both of them
negative10
should be banned • no avail • would cost $20 to replace the battery • after 90 days • did not clear the previous owners data • would not stand behind the product • won't buy • tell you to contact • several times with no response • has not responded to my messages
sim card
56
no • wouldn't even allow me • removed • did not fit • goes in the side of the phone • didnt get the thing
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sim card
positive5
started adding my info to it • was to big • micro • nano • was all set inmediately
negative6
no • wouldn't even allow me • removed • did not fit • goes in the side of the phone • didnt get the thing
charging port
11
lot of gunk • going inward • is gonna go bad • were loose • wouldn't plug in correctly • looked terrible • is loose • is a little finicky • is worn out • visible anomalies
verizon
45
are unable to put it under our plan • looked at it • been junk • was not able to get it running • is ridiculous
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verizon
positive4
gives you a sim card for free • ended up going to • super easy • no longer
negative5
are unable to put it under our plan • looked at it • been junk • was not able to get it running • is ridiculous
customer service
33
isn't available on the weekends • was unresponsive • admitted a defect in some batteries
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customer service
positive3
amazing • was unbelievable • waiting a response
negative3
isn't available on the weekends • was unresponsive • admitted a defect in some batteries
apps
14
is all but impossible • prevent restarts • won't randomly restart • do drain it
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apps
positive1
loaded
negative4
is all but impossible • prevent restarts • won't randomly restart • do drain it
review
23
scathing • glad • must be for a different seller
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review
positive2
will update • was after 3 carefree days of use
negative3
scathing • glad • must be for a different seller
factory
22
reset
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factory
positive2
recommend • proper
negative2
reset
charge
22
goes from 15% to dead • would not hold
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charge
positive2
fast • crazy fast
negative2
goes from 15% to dead • would not hold
sound
13
loud screeching • terrible • horrible grinding
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sound
positive1
is great
negative3
loud screeching • terrible • horrible grinding
Hey, that functionality is in development right now.