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Amazon Rating
GreatCall Jitterbug Smart Easy-to-Use 5.5" Smartphone for Seniors
We have analyzed 715 reviews and found:
31% of users say that:Product is easy to use, works great, is perfect, is ok. Phone is fine, is easy to use, is great, is perfect. Call was to clarify the prices, was a hoot, are all eager to help. Jitterbug was easy to use, is a great choice, has a medcoach to keep tract of doctor appointments, was really designed for seniors.1% of users noticed that:Volume is very low, is too low, is horrible, is so low. Battery is always low. Voice mail was setting up, was lost, is down. Voicemail don't record, has given many issues.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
426306
love • like • great • easy to use • is easy to use • fine • easy • works great • is perfect • very easy to use • is ok • was perfect • liked • works better • excellent • has so many features • is important • well • best • working
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product
positive426
love • like • great • easy to use • is easy to use • fine • easy • works great • is perfect • very easy to use • is ok • was perfect • liked • works better • excellent • has so many features • is important • well • best • working • good idea • does everything • for my mom • good • was good • better • helpful • total bust • is louder than most cell phones • is easier to use • not completely worthless • long ago • really want • is robbery • is crazy • want • were really a medical emergency • in hand • better job • is easy for her to use • especially great for seniors • works about as good • is a decent choice • does exactly what i want • is larger than i expected • better than nothing • is offered when • very tech • is much more user-friendly • were very nice • fixed the problem quickly • likes • hooked • were able to show me how to set it up • are less money • more user friendly • home • finish the setup • back to him tonight • for my friend • looked simple • was all that i expected • will be on record for the 24/7 help • was too advanced • had invested in a $400.00 iphone 7 plus from at&t • is one of the easier ones to use • back soon • more easily • works for me • does everything i need
negative306
did not work • is horrible • sucks • is not intuitive • would not work • very confusing • wasn't • were rude • is not intuitive enough • tried charging • did not help • won't use • features some unnecessary steps • is not a faulty • is not working right • wasn't being patient • oftens frustrates my mother • literally takes pressing the numbers 5-6 times • wasn't outside of the return policy • did not offer next day service • is very misleading • is lacking some very basic instructions • return • said no • is wrong • turns out the emergeny button • don't expect any of their reps • comes to clearing up issues • was impossible for her to activate • doesn't have enough memory • difficult to use • back to you • does not get 4g lte • are total rip offs • malfunctioned again • was glitchy • never seemed to work for her • was no help • extremely frustrated • hated • didn't want to learn how to use • is not user-friendly • all wrong • will not work with any other wireless company • was not locked • not savvy • was not covered in the manual • has not even been a year • hates • is built in and not replaceable • was more like bad call • failed • was supposed to work • logged the missed call • was lost • jerk • is not • can't use • sort of looked like one • cannot learn • is very hard to learn to work • week • is not super easy to use • is not especially intuitive • was a wasted purchase • wouldn't respond • was either barely audible • big mistake • turned out to be big disappointment • too easy to press by mistake
phone
386200
great • good • smart • easy to use • love • is fine • highly recommend • nice • very nice • is easy to use • would recommend • is great • loves • best • lighter • very good • recommend • better • easier to use • is perfect
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phone
positive386
great • good • smart • easy to use • love • is fine • highly recommend • nice • very nice • is easy to use • would recommend • is great • loves • best • lighter • very good • recommend • better • easier to use • is perfect • absolutely love • really like • like • for my mother • very pleased • is very easy to use • returned • perfect • easy to set up and use • real hard • much heavier than expected • gift • are out of luck • buy • .greatest • works with great call • much better • unlocks • looks and feels good • total of 7 hours • different brand • changed service provider • inexpensive • help available • is simple • easier to see • work in kenya • is an tcl a622 • works well • different smart • well as the galaxy • real • prefer my old flip • was easy to use • i was able to understand • was intended for my 77 y/o mom • was successfully reset • is a little more • ease • gives her unlimited talk text • is the absolute best phone • sent an update • may be user friendly • can be linked with pretty much any network • flip • the most stressful • large • looking forward • new • really love
negative200
worst • crappy • does not work • not impressed • terrible • hated • faulty • worse • don't use • could not get • replaced • haven't used • is not only not responsive • sets idle • did start charging - up to about 40% • does not work correctly • doesn’t work • doesn't actually use it • went haywire • is always fading out • did not have enough information • would go dead in less than 3 hours • went back to her flip • not unhappy • never did activate or work • barely hear • is any indication • came in the mail before due time • uses me • started to act funny • does not work on wireless • is not working • is 'locked' • trying to follow the instructions • was w/o • defective • is useless • complained • did not work well • having problems • cannot return • crap • only a few days • hardest • are not familiar with • very hard • was disappointing • does not ring • did not have a manual with it • were shipped w/o manuals • silly • was not easy to learn to use • is not user friendly • highly disappointed • didn't even bother • still kept having errors • not as useful • work • is not easy to use for the elderly • before trying out the jitterbug • i did not use • trouble • did not experience anything negative • had not seen • is somewhat slow • without a lot of help • has difficulty using technology • makes an unwanted call • prefer not using a phone • jitter bug
call
6816
great • good • was to clarify the prices • was a hoot • fast • numerous • are all eager to help
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call
positive68
great • good • was to clarify the prices • was a hoot • fast • numerous • are all eager to help
negative16
could not be made • bad • won't miss • usually call the person back • were dropped mid-conversation • hears 2 messages • dropping inside our apartment • gets cut off often • longer • dropped • did go through • could not make any • frequently looses • can't make
jitterbug
3512
smart easy • very impressed • would be easier to use • was easy to use • easy to setup • did give me a full refund • very economical • is a great choice • comes equipped with a compass • has a medcoach to keep tract of doctor appointments • user friendly • extremely easy to navigate • 91-year-old mother to use • was really designed for seniors • exceeded my expectations • smart costs less than a down payment • was easy to understand • not at all frustrating • do like • is great
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jitterbug
positive35
smart easy • very impressed • would be easier to use • was easy to use • easy to setup • did give me a full refund • very economical • is a great choice • comes equipped with a compass • has a medcoach to keep tract of doctor appointments • user friendly • extremely easy to navigate • 91-year-old mother to use • was really designed for seniors • exceeded my expectations • smart costs less than a down payment • was easy to understand • not at all frustrating • do like • is great • is so easy to use • takes a little longer • provides similar results • is for sale • liking • has great advertising • pronounced • is just what i needed • provides outstanding customer service • smart • glad • absolutely love • he likes it
negative12
does not show the hidden prices • are terrible • would never buy • felt heavy • bulky • not being able to turn the volume higher • refused to give us back the phone numbers • was the only phone • catches the incoming calls • is battery powered • was another disappointment • don't have to with
customer service
268
best • is great • is quick • efficient • has been outstanding • most helpful • very long wait • was super friendly • helpful • is incredible • seemed very helpful • great • is wonderful • outstanding • is excellent • are great • is even better • was helpful • is awesome • was very helpful
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customer service
positive26
best • is great • is quick • efficient • has been outstanding • most helpful • very long wait • was super friendly • helpful • is incredible • seemed very helpful • great • is wonderful • outstanding • is excellent • are great • is even better • was helpful • is awesome • was very helpful • nice • you can't go wrong • pretty easy
negative8
got no help • took me almost a half hour to find this out • practically nonexistent • insensitive • was absolutely terrible • sucks • is horrible • can't comment
smartphone
245
easy to use • good entry • effective • excellent • made by alcatel • user • with easy to read • easy to operate • bought jitterbug • was useful • great • simple • does my husband • very pleasantly surprised • love • is the best • receiving confirmation codes from internet services • very good • ownership a pleasure for a senior owner • is so easy to use
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smartphone
positive24
easy to use • good entry • effective • excellent • made by alcatel • user • with easy to read • easy to operate • bought jitterbug • was useful • great • simple • does my husband • very pleasantly surprised • love • is the best • receiving confirmation codes from internet services • very good • ownership a pleasure for a senior owner • is so easy to use • simplified • without all the bells • enjoying my jitterbug
negative5
i've ever used • don't hesitate to try this one • offers no .choices for mobile carrier • would not have gotten • will not use
screen
1811
clear • larger • nice sized • easy • is super sensitive • is neither over nor underwhelming • slightly larger • is large • wide • great • very nice to have • bigger • flat • is bright and clear • big • is big
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screen
positive18
clear • larger • nice sized • easy • is super sensitive • is neither over nor underwhelming • slightly larger • is large • wide • great • very nice to have • bigger • flat • is bright and clear • big • is big
negative11
freezes up • locked • started rolling • small • changes • too sensitive • keeps shutting down • only stays on for about 5 seconds • requires you to push 3 large buttons • opens up • would be black
service
1410
great • are automated calls and apps • secured • are well worth • unlimited • you must use • are awesome • is very fair • excellent • is outstanding • is very reasonable • is competent • quick
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service
positive14
great • are automated calls and apps • secured • are well worth • unlimited • you must use • are awesome • is very fair • excellent • is outstanding • is very reasonable • is competent • quick
negative10
was very poor • is unacceptable • terminate • would not stop • don't have training to deal with ppl • not • not working properly • quit • faulty • can't get
greatcall
177
signed up • you must use • was like night and day difference • loves to hide unannounced fees • will see their users throttled • run fast • adds all the extras to their service • will guide you on this • keep it charging • remarkable patience • very very happy • very pleasant • helpful • patient • cancel • is a wonderful resource • lowest-priced alternative
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greatcall
positive17
signed up • you must use • was like night and day difference • loves to hide unannounced fees • will see their users throttled • run fast • adds all the extras to their service • will guide you on this • keep it charging • remarkable patience • very very happy • very pleasant • helpful • patient • cancel • is a wonderful resource • lowest-priced alternative
negative7
not make any adjustments • did not go • is no way to disable this feature • buys airtime from verizon • i am greatly disappointed • relies on the verizon network • is tied to a carrier with a shaky future
price
174
good • great • is only good • lower • is much more than most might anticipate • minutes • is right • very pleased • ask you to pay • matched amazon's • very thrifty • are affordable
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price
positive17
good • great • is only good • lower • is much more than most might anticipate • minutes • is right • very pleased • ask you to pay • matched amazon's • very thrifty • are affordable
negative4
was not familiar • was not correct • not be bated into other services • are very misleading
cell phone
118
great • moderate • can go days without • fine • do need • really good • good • new jitterbug smart • able to find • must keep
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cell phone
positive11
great • moderate • can go days without • fine • do need • really good • good • new jitterbug smart • able to find • must keep
negative8
worst • has never had • do not love • greatly impeded • never wanted • don't really like • don't use
smart phone
135
great • good • most popular • thrilled • regular • is a little smarter • best • was so sensitive • ended up purchasing • is smarter
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smart phone
positive13
great • good • most popular • thrilled • regular • is a little smarter • best • was so sensitive • ended up purchasing • is smarter
negative5
is really junk • refused to use • the least complicated • expensive • hard time trying to use
feature
161
nice • great • were easy to use • was for the gps • are very readable • are well thought out like large text • customizable • are hardly • are easy to learn • neat • many • plenty of • helpful for her doctors
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feature
positive16
nice • great • were easy to use • was for the gps • are very readable • are well thought out like large text • customizable • are hardly • are easy to learn • neat • many • plenty of • helpful for her doctors
negative1
worst missing
app
98
worked okay • is not overburdened • needed • quick access • can be accessed to operate the unit • few • easy to read • i like • more
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app
positive9
worked okay • is not overburdened • needed • quick access • can be accessed to operate the unit • few • easy to read • i like • more
negative8
are continually jumping around • slow • isn't running all of the time • very careful • were many problems • say uninstall updates • is meant more for tracking medical devices • dreaded
camera
133
is easy to operate • are all easy to do • is woefully lacking • takes fairly good pictures • is pretty straight forward • is clear • easy to use • takes great pictures • e-mail • works well • is easy • is great • are great
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camera
positive13
is easy to operate • are all easy to do • is woefully lacking • takes fairly good pictures • is pretty straight forward • is clear • easy to use • takes great pictures • e-mail • works well • is easy • is great • are great
negative3
poor • didn't even attempt • continually improve
verizon
84
was nice • genuinely concerned • needs to know her phone number • went smoothly • went back to • would work • is among the best • always used
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verizon
positive8
was nice • genuinely concerned • needs to know her phone number • went smoothly • went back to • would work • is among the best • always used
negative4
doesn't recognize this • neglected to tell • could suck • are working
button
83
big • are large • easy to see • larger • easy • push for help • large
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button
positive8
big • are large • easy to see • larger • easy • push for help • large
negative3
tiny • inadvertently • was an immediate response
size
101
like • perfect • very nice • large • ease of use • great • easy to use • larger • i like it very well • good
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size
positive10
like • perfect • very nice • large • ease of use • great • easy to use • larger • i like it very well • good
negative1
clumsy
iphone
91
reasonably priced • better off staying • is much easier • is more intuitive • easier • were becoming more of a chore to operate • has a lot more stuff • went back to my • doing fine
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iphone
positive9
reasonably priced • better off staying • is much easier • is more intuitive • easier • were becoming more of a chore to operate • has a lot more stuff • went back to my • doing fine
negative1
couldn't master
text
54
received on it from numbers that existed before we bought it • easy to read • easy • great • are free
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text
positive5
received on it from numbers that existed before we bought it • easy to read • easy • great • are free
negative4
problems • difficult to respond to • can arrive three days late • many
sound
73
great • easy to use • louder or softer • is good • love • is quite adequate • up
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sound
positive7
great • easy to use • louder or softer • is good • love • is quite adequate • up
negative3
is horrible • isn't always good • is not that good
icons
81
are larger • i prefer • easy to use • needed for help • are not big enough • larger • are large • large
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icons
positive8
are larger • i prefer • easy to use • needed for help • are not big enough • larger • are large • large
negative1
didn't want to have to remember all those
setup
71
easy • process • finished • easy to • very easy to use • was very easy
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setup
positive7
easy • process • finished • easy to • very easy to use • was very easy
negative1
difficult
company
53
great • treats • fast • wonderful • good
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company
positive5
great • treats • fast • wonderful • good
negative3
complain • uses an older version of android • terrible
keyboard
61
large • are easy to use • is much easier to use • is large enough • is nice • big
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keyboard
positive6
large • are easy to use • is much easier to use • is large enough • is nice • big
negative1
difficult for me
quality
52
is the same • good • excellent • great • you can't go wrong
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quality
positive5
is the same • good • excellent • great • you can't go wrong
negative2
poor
review
61
honest • many • changing our • helped my decide • with zero stars • problems should occur
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review
positive6
honest • many • changing our • helped my decide • with zero stars • problems should occur
negative1
is intended as a friendly warning
signal
43
very good • good • strong
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signal
positive4
very good • good • strong
negative3
could not get • is weak
amazon
51
was great • 5 stars • refund • guarantee • fast refund
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amazon
positive5
was great • 5 stars • refund • guarantee • fast refund
negative1
not through
home screen
42
is easy to read • has large buttons • is laid out is a simple • easy to read manner.2
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home screen
positive4
is easy to read • has large buttons • is laid out is a simple • easy to read manner.2
negative2
never could open • could not access
device
42
simplified • he wouldbe able to learn to text me with • called the ditto • excellent tool
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device
positive4
simplified • he wouldbe able to learn to text me with • called the ditto • excellent tool
negative2
came i swapped out the sim cards • trouble
display
51
large • uncluttered • sharp
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display
positive5
large • uncluttered • sharp
negative1
does not alert
coverage
6
good • is great • solid • enough • much better • perfect
jitterbug smart
51
very pleasantly surprised • was easy to unpackage • exceptional • was easy to set up • addresses those needs.1
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jitterbug smart
positive5
very pleasantly surprised • was easy to unpackage • exceptional • was easy to set up • addresses those needs.1
negative1
can only be used on the greatcall network
volume
613
poor • is very low • is too low • cannot get • is horrible • is so low • is barely audible • is terrible • problems
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volume
positive6
increase • turned all the way up • was nearly non-existent • up all the way • cannotbe turned down enough
negative13
poor • is very low • is too low • cannot get • is horrible • is so low • is barely audible • is terrible • problems
battery
610
non-replaceable • dead 3 times • about every 24-36 hours • no replaceable • does not hold a charge very long • not even 24hrs • is always low • prolong • winds • runs low
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battery
positive6
was charging perfectly • need • fast draining • depletes much faster • charges quickly • keeps a charge well
negative10
non-replaceable • dead 3 times • about every 24-36 hours • no replaceable • does not hold a charge very long • not even 24hrs • is always low • prolong • winds • runs low
voice mail
48
no • was setting up • was lost • could not log • set up • is down • i had been connected to • barely hear
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voice mail
positive4
showed up • is so easy • biggest hassle • e-mail
negative8
no • was setting up • was lost • could not log • set up • is down • i had been connected to • barely hear
instructions
55
did not coincide with the manual • didn't work • omit imporant directionds • mistake • aren't very good
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instructions
positive5
were very clear • easy to follow • are simple • are easy to read • are easy to understand
negative5
did not coincide with the manual • didn't work • omit imporant directionds • mistake • aren't very good
voicemail
7
quit working • didn't work • issue • don't record • having trouble • has given many issues • problem
reception
24
was terrible • was poor • very sensitive • is not the best
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reception
positive2
is great • much better
negative4
was terrible • was poor • very sensitive • is not the best
Hey, that functionality is in development right now.