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36% of users say that:Product looks brand new, works perfectly, was refurbished, came with the charger. Phone works great, is great, looks brand new, is amazing. Battery life has been excellent, working great, is amazing, is excellent. Condition are perfect, is good, works very well, arrived in like-new.2% of users noticed that:Screen was previously scratched, was messed up, keeps flashing a green, has 2 pin prick size. Charger was dirty, have scratches, is garbage, was broken. Verizon was no fees. Refurbished phone will not purchase.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
265149
love • looks brand new • works perfectly • great • was refurbished • amazing • good • excellent • refurbished • pleasantly surprised • no problem • nice • came with the charger • for a week • highly recommend • works hreat • better off • would work on verizon- • was brand new • ts fast and responsive
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product
positive265
love • looks brand new • works perfectly • great • was refurbished • amazing • good • excellent • refurbished • pleasantly surprised • no problem • nice • came with the charger • for a week • highly recommend • works hreat • better off • would work on verizon- • was brand new • ts fast and responsive • 100% worth it • basically unnoticeable • even came with a free glass protector • perfectly packaged • is gsm unlocked • to be brand new • was spotless • came in perfect condition • in pristine shape • was also open to international sim cards • has face unlock features • works great • so new • looks great • will last long enough • is working for me • arrived in perfect condition • came with a samsung lightening charger • christmas present to my wife • is in perfect condition • has not disappointed me • works as if it were brand new • came in better condition • is almost perfect • works perfect • was a few days late • gets the job done • worked flawlessly • was working as expected • is a keeper • will be • are good • would work with my total wireless plan • is compatible • perfect score • functioning great • is looks • performs like new • working great • rid • rebooted everything • is a good deal • keeps asking for an update • was a steal • did come with a 60 day warranty • definitely sending • present for my wife • works with verizon • will last for couple years • was a little cheaper
negative149
doesn't work • not unlocked • died • no longer under samsung warranty • would work on verizon • had been purchased • slippery • is not cdma • not a good quality • don't notice • doesn't work any better • make many mistakes • ships with a stuck on screen protector • was my network provider • worst part • was very unconfortable • hard to shop • not a new product • doesn't come with all the hype • up • turned • claims water-resistance up to • powered on with a t-mobile logo • reset my network • is underneath the protective film • didn't come with a sim card • not even that easy to spot • keeps disconnecting from 4g • displays weird lines • doesn't click • pulls out very easy • would not work on verizon network • only been a day • came with gave a slow charge • powered on to perform a factory reset • keeps saying no mobile data • is not new • looks like it's either refurb • still hasn't ship • is no service • manipulated a lot • unlocked-- • been the biggest pain • major letdown • harder to use a screen protector • was not • could not use • replaced • will not work • did not disappoint!considering buying • did not arrive with headphones • was not like new as advertised • came with no head/earphone • no headphones • completely loose • could be pulled off easily • is locked to verizon • ’s very dumb • has started dropping calls • is a very annoying feature • just clicked - and died • tried charging • will not get full so quickly • was really not a good value • is in working condition • took me about a week • can not recommend • shuts off • overheated or the battery died • still wont turn on nor charge
phone
266118
great • works great • good • is great • unlocked • best • awesome • looks brand new • is amazing • arrived on time • looked brand new • works flawlessly • was in perfect condition • is refurbished • works • works perfectly • in excellent condition • easily • loves • excellent
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phone
positive266
great • works great • good • is great • unlocked • best • awesome • looks brand new • is amazing • arrived on time • looked brand new • works flawlessly • was in perfect condition • is refurbished • works • works perfectly • in excellent condition • easily • loves • excellent • looked new • is responsive • amazing • love • is immaculate • came in excellent shape • replacement • is in pristine condition • was great • was completely wiped • very impressed • is perfect • in very good condition • just like • totally in love • definitely recommend • is also 2 different colors • absolutely perfect • is in perfec • was easy to activate • was like brand new • awesome choice • is a little smaller • is way smarter than me • is like new • is perfect for my mother • works fine • looked fine • perfect • was like new • powered up new • sent a code to new • is unlock • in great condition • higher-end • arrived in very good condition • was is good condition • looked pretty good • you never know how they'll getcha • is just like new • small scratch • risk • replace my old galaxy note 5 • great price • refurbished • is in good condition • contemplating on keeping • very good • in perfect condition • arrived with a charger thars
negative118
is not unlocked • was not unlocked • locked t-mobile • got a virus • got the virus after 3 months • was sooutdated • only one tiny tiny ding • did not have any defects to it • is horrible • hear static on the other side • garbage • worst • could barely hear the other person • was completly drained after 7 hours • was dying • never had an unlocked • wrong • didn't deserve it • was too late to cancel this order • does have verizon logos • is way overpriced • no 100$ earbuds • two weeks ago • did not come with any of its original accessories • didn't come with the items listed • has the broken speaker • came in a generic box • restarts on it's own • requires system update • is completely unlocked • wasn't warm at all • could boot up again • really is not • had an issue • updated completely • bum • came with only a charger(which • for a couple of days • wasn't fully unlocked • not allowed • is nothing wrong • wasnt even lined up • wasn't even unlocked • users • is locked • unusable • keeps randomly turning off • not turning back on for hours • was scratched up • dirty • was never placed near or in water • is dirty • does not take any charge • had to return • was doa or scratched to hell • save up • was unable to use • is totally black • was not usable • ill skip the interview • doesn't ring or show any missed calls • didn't want to pay $900 • for 4 days • caused me many problems • is not a verizon phone • had a problem • just shuts off randomly • never worked • came and was dying within an hour • was wiping down the case
battery life
139
seems great • has been excellent • seems on par • working great • is amazing • is excellent • lasts for about a day • impressive • has been really good • greater • is also great • especially concerned • is awsome
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battery life
positive13
seems great • has been excellent • seems on par • working great • is amazing • is excellent • lasts for about a day • impressive • has been really good • greater • is also great • especially concerned • is awsome
negative9
wasn't too impressive • loose • doesn't get full marks • sucks • was very bad • is mediocre • fast • worse • unimpressive
condition
173
great • perfect • excellent • are perfect • is good • works very well • arrived in like-new • was in perfect • good enough • very pleased • good
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condition
positive17
great • perfect • excellent • are perfect • is good • works very well • arrived in like-new • was in perfect • good enough • very pleased • good
negative3
was not l like new • was not to good • not in great
battery
118
was at about 50% upon arrival • is the best • started to drain really quick • has been great • lasts all day • charges up fast • lasts twice • lasts for a long time • holds a charge longer • my biggest concern with refurb devices • is pretty reasonable
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battery
positive11
was at about 50% upon arrival • is the best • started to drain really quick • has been great • lasts all day • charges up fast • lasts twice • lasts for a long time • holds a charge longer • my biggest concern with refurb devices • is pretty reasonable
negative8
had to replace • only had 81 cycles • was overheating • drains like crazy • wasn't holding a charge very long • began to drain very quickly • bad • is toe-to-toe with an iphone
everything
16
was fine • works great • no worries • seems great • seems perfect • works • work fine • is perfect • works amazing • runs so fast • function smoothly • went well • has worked out • is fine
seller
142
definitely recommend • grateful to have found • place a screen protector • were great • included screen protector • was a great addition • surprise • absolutely fantastic • is amazing • was fine • gave me no issues • were very understanding • do full updates after factory reset
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seller
positive14
definitely recommend • grateful to have found • place a screen protector • were great • included screen protector • was a great addition • surprise • absolutely fantastic • is amazing • was fine • gave me no issues • were very understanding • do full updates after factory reset
negative2
bad • 100% feedback
device
105
nice • very easy to switch • clicked on upgrade • looked great • like new • worked nicely • is great • good • looking into ways to unlock • happy
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device
positive10
nice • very easy to switch • clicked on upgrade • looked great • like new • worked nicely • is great • good • looking into ways to unlock • happy
negative5
smearing • bad • was free of scratches • was still locked to the verizon network • does not come unlocked.3 stars
scratches
10
no • deep • countless • runs perfectly • worked perfectly
camera
81
is awesome • really like • awesome • work like new • has many more cool features • great • is amazing • is fine
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camera
positive8
is awesome • really like • awesome • work like new • has many more cool features • great • is amazing • is fine
negative1
broke
price
9
great • is amazing • works great • is still fairly high • was great for the product • was fantastic • good • better
purchase
62
great • couldnt be happier • happy overall • never been happier • very lucky
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purchase
positive6
great • couldnt be happier • happy overall • never been happier • very lucky
negative2
extremely disappointed • very displeased
company
71
made a full and prompt refund • 450.00 • solid • will see this • attempt to remedy my situation • recommend • will buy
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company
positive7
made a full and prompt refund • 450.00 • solid • will see this • attempt to remedy my situation • recommend • will buy
negative1
refuses to send me a new charger
review
52
mixed • adjust • read • good • update
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review
positive5
mixed • adjust • read • good • update
negative2
did get their attention • is rather biased
screen protector
51
was like new • was already applied • tempered glass • negates any issues • works
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screen protector
positive5
was like new • was already applied • tempered glass • negates any issues • works
negative1
was not installed well
feature
42
plenty of • has some pretty cool • are some • neat
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feature
positive4
plenty of • has some pretty cool • are some • neat
negative2
like bixby don't work • are pretty much useless
problem
51
no
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problem
positive5
no
negative1
got fix really fast
size
5
liked • nice • works awesome • beautiful • is average big
quality
51
excellent • was excellent • very satisfied • high
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quality
positive5
excellent • was excellent • very satisfied • high
negative1
unfortunate
shipping
5
was fast • was very fast • super fast • fast • quick
color
4
beautiful • is very much muted • cool • great
it's
3
worked perfect • looks brand new • probably fine
service
31
dependable • friendly • easy to work
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service
positive3
dependable • friendly • easy to work
negative1
is awful
picture quality
4
great • love • good • is amazing
app
31
contacts!perfect • well like some games • works well
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app
positive3
contacts!perfect • well like some games • works well
negative1
is terrible
speaker
31
had to be cleaned profesionally • work like new • is loud enough
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speaker
positive3
had to be cleaned profesionally • work like new • is loud enough
negative1
sounded busted
model
3
silver • ordered • comes with the original charger
sound
21
is better • is great
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sound
positive2
is better • is great
negative1
funny
screen
1315
cracked in my pocket • was previously scratched • due to scratches • wasn't cracked • cracks • was messed up • problem • glitches • keeps flashing a green • has 2 pin prick size • did a poor job • lot of scratches • didn't check then phone • loves to crack • broken edge
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screen
positive13
is nice • is amazing • excellent • is super strong • is much more responsive • no cracked • isn't super noticeable • wide • rather deep 1/8 inch scratch • noticeable • edge curved • smaller-than-
negative15
cracked in my pocket • was previously scratched • due to scratches • wasn't cracked • cracks • was messed up • problem • glitches • keeps flashing a green • has 2 pin prick size • did a poor job • lot of scratches • didn't check then phone • loves to crack • broken edge
charger
714
correct • close • not the best quality • was dirty • have scratches • does not fit the phone • doesn't work • is garbage • didn't work for it • didn't work • was broken • not original • white
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charger
positive7
fast • very happy to find • still fit • rapid • came with it • necessary
negative14
correct • close • not the best quality • was dirty • have scratches • does not fit the phone • doesn't work • is garbage • didn't work for it • didn't work • was broken • not original • white
verizon
45
could not activate this phone • couldn't active it on their network • was no fees • linked out of the box • did not charge for the service
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verizon
positive4
was able to set it up easily • was pleasantly • was the network provider • quick trip
negative5
could not activate this phone • couldn't active it on their network • was no fees • linked out of the box • did not charge for the service
sim card
55
didn’t read • removing • doesn't work • not a verizon • is not reading my t-mobile
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sim card
positive5
coming from verizon tomorrow • sent me a new • no trouble • was ready to go • works just fine
negative5
didn’t read • removing • doesn't work • not a verizon • is not reading my t-mobile
box
22
brown unmarked • was empty
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box
positive2
nice • worked right
negative2
brown unmarked • was empty
refurbished phone
13
will not purchase • wasn't sure about buying • very hesitant
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refurbished phone
positive1
very nice
negative3
will not purchase • wasn't sure about buying • very hesitant
item
13
was improperly refurbished • did not work as described • defective
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item
positive1
was in good cosmetic condition
negative3
was improperly refurbished • did not work as described • defective
packaging
22
was a bit weak • unprofessional
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packaging
positive2
was excellent • might be better
negative2
was a bit weak • unprofessional
display
22
have some very visible scratches • disappointing
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display
positive2
really like • is great
negative2
have some very visible scratches • disappointing
customer service
22
poor • was not helpful
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customer service
positive2
is nice • wonderful
negative2
poor • was not helpful
verizon store
12
bye-bye • took it to
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verizon store
positive1
saved $200
negative2
bye-bye • took it to
verizon sim
3
locked • not installed error • work
Hey, that functionality is in development right now.