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Amazon Rating

Karma 857320003729 Nationwide No-Contract 4G LTE Mobile Hotspot

We have analyzed 186 reviews and found:

24% of users say that: Product worked great, works great, works, was great. Device is great, have a 90 days warranty, works great, has the capability to be a home connection. Data looks like you can buy, is yours, is encrypted, is perfect. Speed is important, is good enough, will vary depending on network congestion, are well well. 3% of users noticed that: Customer service is nonexistent, is only available via email, can only be reached via email, have been corrected. Wifi has been under new management, work, is not a good deal. Company has changed their business model 3 more times, has no direction, is on the verge of bankruptcy, is awful. Connection was throttled, is never reliable.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
288 199
love • great • like • worked great • works great • works • was great • is a classic bait • isn’t the product • our job to continue iterating • is great • was absolutely perfect for our needs • backed off of that • worked for me in las vegas • has been pretty good • was at a time where data was pricier • are going to go bankrupt really soon • doesn’t work for any reason • “kredits • turns on and everything
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device
53 24
is great • nice little • nice • have a 90 days warranty • happy • dec 2015 • works great • refund • promised 5mb/s unlimited • good looking • has the capability to be a home connection • has been done away • is helpful • look at the facts • uses the neverstop program • beautiful • is perfect • have 9.5 gb left • works on sprints network • was designed more for casual use
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data
34 16
unlimited • little • looks like you can buy • runs out • truly unlimited • earn free • is yours • uncapped • is encrypted • is perfect • you need it • is still secure • promised • gain 100mb • can be purchased
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speed
25 20
good • is important • is good enough • will vary depending on network congestion • excellent • minimal • are well well • fast • throttling • are good • is less than 1 • advertised 5mps • was going to be reduced • stays the same • nice one guys • unlimited • is very usable • can be quick • are limited up to 5mbps • reduce
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service
13 12
great • experienced great • decent • excellent • was designed more for casual use • better • was everything they advertised • ohio to dallas • greater • 3 months pre-paid • is awesome • worked great
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coverage
17 3
good • excellent • got better • decent • is awesome • was much better • great • really wonderful • better • is great • more saturated • has been great • is more than clear
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signal
9 7
excellent • strong • best 3/3 • great • were using a cell • you are in business • allows me to get back online.(2 • clear • full
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neverstop
11 1
doesn’t fit your needs • should be simple • work well • is now officially startandstop • improve • continues to work seamlessly • behold
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review
7 5
positive • original • received the 'neverstop update' email today • honest • easy 4 star • sounds good • remains hidden from public view
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phone
7 4
came out with similar offerings • reliable • currently has better internet connection • able to connect • always around my • way to stream • plan data limit
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internet
7 4
unlimited • is important • can now surf • based work from home parents • is coverage • fast
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data plan
7 1
unlimited • best • was unlimited • keep changing • idea of unlimited • boost
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netflix
5 2
works wonderfully • unlimited • fast enough to stream • should consider another service
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it's
5 2
putting a strain on the service • become a critical tool
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usage
6 1
much higher than usage on refuel • has blown our minds • heavier • unlimited
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plan
5 1
unlimited • chose the refuel
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new
5 1
good • better • improved karma
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amazon
4 2
thrilled • for a full refund • needs a new negative rating scale • back at
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price
3 2
attractive • really good • was too much
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website
3 2
is a clear indication • you can switch between pay • promised 2-week ship time
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purchase
4 1
great • works extremely well • very quick • easy to re-charge
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engineers
4 1
are working hard
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customer service
5 16
worst • poor • is nonexistent • no way to argue • sucks • is only available via email • zero • can only be reached via email • problems • horrible • have been corrected • is all • non-existent • is unprecedentedly bad
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wifi
8 12
has been under new management • hot spot • work • back up • never stops • super slow • slow bad • tremendously slow • is not a good deal • numerous times • horrible • hotspots online
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karma
9 9
bad • be damned • shame • doesn't work out • doesn't work • work
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company
5 10
doesn't have a fix • has changed their business model 3 more times • gets 1 star for failing • failed to deliver • has no direction • went bankrupt • poor • is on the verge of bankruptcy • does not advertise this fact • is awful
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connection
6 9
was throttled • not a single successful • never reached speeds • unstable • poor • is never reliable • crappy • no
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battery
6 6
lasted a couple hours • terribly inadequate • takes forever to recharge enough to be useful • is running low • gives about five hours of internet usage • is not replaceable
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email
5 6
useless • are extremely rude • condescending • was being cut back • painfully slow • getting nowhere
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hotspot
3 7
constantly having to reset • un-usable • only lasts about 4-hours • didn't need • doesn't come with in-depth directions • forced • reboot
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unit
4 5
finally crapped out • looks like a defective • only connects about half the time these days • is overpriced • was defective
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battery life
8
has not been spectacular • is so short • can be remedied • did take a hit • lasts 2 hours • mention • is terrible • relatively short
customer
1 6
would use over 1,000gb a month • early • bought obsolete • blames • service problems
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contract
1 5
no • breached
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bait
3 3
switch • classic • unethical
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sprint
2 3
has the worst network • is stuck in the toilet • failed miserably
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business model
2 2
bad • horrible
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user
1 4
were, gasp • reset their policy • exceeded 1000 gb a month • heavy
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this product
1 4
do not purchase • do not buy • does not work • 3mbps down
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download speed
1 3
are so slow • can be up to 15mgps • isn't what many people are used to receiving in their home
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