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Amazon Rating
Microsoft Surface Pro (5th Gen) (Intel Core i5, 8GB RAM, 128GB) with Platinum Cover Newest Version
We have analyzed 579 reviews and found:
25% of users say that:Product works great, works well, is fast, is perfect. Screen is gorgeous, is beautiful, was bigger, is touch. Device is most satisfying, is excellent, is wonderful, was exactly the perfect device. Tablet has performed admirably, is perfect, is not overwhelming, is everything.1% of users noticed that:Microsoft has just shot itself in the foot once, will not replace your high end expensive computer, is too cheap, is letting me send it back for repair. Pen is very expensive, is absolutely disastrous, is working, is not cheap. App get bogged down quick, is a bummer. Touchscreen was totally unresponsive, is very sensitive.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
719315
love • great • good • works great • works well • fast • amazing • like • is fast • light • all the time • fantastic • excellent • perfect • nice • surface pro • recommend • is perfect • brand new • easy to use
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product
positive719
love • great • good • works great • works well • fast • amazing • like • is fast • light • all the time • fantastic • excellent • perfect • nice • surface pro • recommend • is perfect • brand new • easy to use • works fine • was lighter • looks great • convenient • absolutely love • works very well • updated • no problems • compact • was time to upgrade • easy • pretty fast • was fine • works • comfortable • is probably warranted • fills a specific demand for a 2-in-1 • need • highly recommend • has no cracks • no scratches • enjoy • affords all the advantages • broke in august 2018 • allows me to be massively productive • has helped me in my business:1 • syncs with the computer • is the best thing • serves its purpose • reliable • ’s a great investment • is worth the money • is better • work good • really i5 • is working great • is ok • good enough • is exactly what was needed • replaces • really like • is just what i need • lasts quite a while • will be plenty fast enough • runs cc generals perfectly • look correct with what was inside • is so light • convenitent • boots up very quickly • runs quietly
negative315
not an i7 • doesn't work • defective • like • with one hand • doesn't get hot • gets hot • froze • lost my notes • was more problems • is a lightly used computer • just froze • is out-dated • is only 2.7 ghz • waste your money • happens if you use your finger • could be operator error • happens in malwarebytes activation • will not last that long • isn't constantly searching • fix • all i use apart from my desktop computer • is the worst peace of garbage • just shuts off at will • does it at times • just stops right in the middle of the scan • won't stay on for more than 10 to 15 minutes • reinstalled windows • quit at the very end • never replaced • replaced all flickering • didn’t • dead • doesn't really work well with a lap desk • my most expensive • was a stock issue • was stuck in a certain status • was a suspicious purchase • seems impossible using your finger to grab and slide the video position slider • just doesn't work • worst • wrong • cant support the high end modeling packages • wouldnt expect • frequently at home to replace my laptop • probably less than once a month • breaks my heart • came broken • much for something i am unfamiliar with • would not change • able to turn • shipped with the 1709 version of windows 10 • could not recover • unable to fix • is a bit slower • surface pro • becomes useless • one shortcoming • isn't a gaming machine • all day • useless • did not expect to use • turned on once • still won't go away • was so heavily discounted • impossible to reorganize your notes • got bugs • is stuck with a 7th generation • uses a proprietary connector to charge • is pretty much unusable
screen
5142
great • beautiful • black • is gorgeous • viewable • is beautiful • was bigger • bright • responsive • is touch • multiple • excellent • best • experienced two blue- • works properly • very big for tablet mode • is responsive to the touch • has a great picture • is very nice • better than anything
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screen
positive51
great • beautiful • black • is gorgeous • viewable • is beautiful • was bigger • bright • responsive • is touch • multiple • excellent • best • experienced two blue- • works properly • very big for tablet mode • is responsive to the touch • has a great picture • is very nice • better than anything • work great • necessity • really nice • is awesome • pro • large • crisp clear • smaller • i like • is plenty bright • large 12.3 • was huge • 5.5 inch • bigger • boots up quickly • runs quite fast • is just as excellent • support for surface dial • really small • excellent clarity • res • fuller • terrific • surprisingly nice
negative42
flickering issue • cracked • dont buy • off • studdering issue • only one home • edges have popped out on a minor contact with hard surface • few inches • picked up every stroke • already has dead pixels • stopped working • will malfunction • flickering • not even compatible • doesn't flow • small • has black vertical lines • kept going to sleep mode • issue • can break very easily • still very inconvenient • is annoyingly reflective • is very shaky • unresponsive • blue • problems • is really bad • would have yellow discolorations • can run at up to ludicrous resolution • affected • went bad • unusable • bunch of problems • is no longer responding • wasn't perfectly centered-- the left • was shifted to the side • getting plastic skid • completely black • went black
device
5922
great • fantastic • portable • versatile • is most satisfying • top • cool • 2/3 of a year • few different • nice • super fast • i could take notes on • excellent • is excellent • comments • absolutely love • is wonderful • amazing • was exactly the perfect device • is perfect
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device
positive59
great • fantastic • portable • versatile • is most satisfying • top • cool • 2/3 of a year • few different • nice • super fast • i could take notes on • excellent • is excellent • comments • absolutely love • is wonderful • amazing • was exactly the perfect device • is perfect • practical • erase • epic • loving • not there yet • function better than • works really well • super responsive • perfect • wonderful • is good looking • good • is quite nice • is powerful • fast- • fairly versed • you setup • look twice • streamlined • like the surface pro • may not seem noticeably different • enjoy • have to touch • interesting • more than pleased • amazingly powerful • looks and feels like a premium item • sleek • ultra portable • optimized for content consumption • happy • is poppin fresh in idea • is attached to the pro • intel core i7
negative22
doesn't inspire confidence • just refuses to work forcing me to restart it • cannot afford • not inclined to return • did turn on normally for couple of times • issue within the 30 days • useless • is clearly defective • frustratingly lovely • replaced my original surface pro 3 • is not the best • problematic • is not optimized for touch usage • fails as a tablet • does not charge while doing cpu intensive tasks • not hear • was at about 40% charge • was down to about 3% battery • only marginally dimmed the screen brightness • keeps its charge intact • shouldn't be as buggy • will reset at random times
tablet
5815
best • love • awesome • great • like • being able to separate • not a very good • instead of the i5 • has performed admirably • is perfect • lightweight • is not overwhelming • feels as natural • is everything • surface • very high quality • very fast • about half the time • greatest • excited
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tablet
positive58
best • love • awesome • great • like • being able to separate • not a very good • instead of the i5 • has performed admirably • is perfect • lightweight • is not overwhelming • feels as natural • is everything • surface • very high quality • very fast • about half the time • greatest • excited • are an easy cash grab • is fine • pure • light • really like • excellent • pro • is light • easy to travel with • is nice • are great • easy to use • basic • is smooth • powerful • elegant • had to replace • fantastic • just snap together • goes • perfect • on best setting • nice • reads this as an additional drive without any issues • useful • is big • through best buy • costed vs their capability • were i7 • real mantra • fine • the most versatile • started using various android version
negative15
tired • do not think of this as a • unreliable • is very misleading • never used them much • was unusable • should not be purchased • was completely unrecoverable • worthless • could not sync my notes properly • fixed.- • very heavy • never really fully bonded • worse • very uncomfortable
keyboard
3123
is nicer than i expected • with finger scanner reader • is great • is convenient • is real quality • recommended • only • perfect • need • favor • pro • have to be purchased separately • is extra - • excellent • remarkably solid feeling little • feels • feels even better • is great the pen • premium • was a necessity
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keyboard
positive31
is nicer than i expected • with finger scanner reader • is great • is convenient • is real quality • recommended • only • perfect • need • favor • pro • have to be purchased separately • is extra - • excellent • remarkably solid feeling little • feels • feels even better • is great the pen • premium • was a necessity • is just plain excellent • should be included • matching • works quite well • pro ergonomic • bought • attaches easily • is significantly refined • is sans the number keys • cheap • worked flawlessly
negative23
stops working • is pulled out • don't really need • does not come • could not get • not bundled • doesn't work • doesn't mind • wore out • clunky • pen and docking station • small • defective • folds flat • folds closed • haven't really used it for typing or working • hard surface • no • were felt on the outside • doesn't mean as much to me • does not pop in and out consistently • real • no usb c
battery life
3915
great • decent • better • good • was acceptable • is fantastic • satisfied • new • about 4 hours • is significantly less • than power • is more than i expected • has improved • easy conversion from a laptop to tablet • great for photo shop • has been really good • is based upon your brightness setting • hours • has excellent • stable 6-10 hours
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battery life
positive39
great • decent • better • good • was acceptable • is fantastic • satisfied • new • about 4 hours • is significantly less • than power • is more than i expected • has improved • easy conversion from a laptop to tablet • great for photo shop • has been really good • is based upon your brightness setting • hours • has excellent • stable 6-10 hours • excellent • is just excellent • extraordinary • increased • is 13.5 hours • longer • has been exceptional • is amazing • best • improved • is pretty damn good • is really good
negative15
meh • complaint • becomes abysmal • is not as long • terrible • bad • 8-10 hours • longish • is terrible • is left when unplugged • runs more around 3 hours • was diminishing rapidly • was nothing short of pathetic • 5-hour • short
computer
3316
great • excellent • sized • fully functioning • is working out great • lightweight • highly powerful • very fast • nice little lightweight • favorite • awesome • has ran flawlessly • still works • are really high • pretty fast • love • good • powerful • tablet • very nice
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computer
positive33
great • excellent • sized • fully functioning • is working out great • lightweight • highly powerful • very fast • nice little lightweight • favorite • awesome • has ran flawlessly • still works • are really high • pretty fast • love • good • powerful • tablet • very nice • general travel • sleek • very portable • real • pristine • work, school and home • fully capable
negative16
i'm out of the office • small • is frozen • had to charge • finally refused to start up • hate • made me very slow • completely crashed • couldn't be recovered • directly from microsoft store five months • worst • is costly • are failing • confused me with that • not • locked up
laptop
3116
great • reliable • perfect • happy • portable • same power • was more powerful • was dedective • awesome • is an excellent choice • very nice • best • is literally perfect • can experience • is smaller than • like • lightweight • excellent • is exteremely powerful • stay with your notebook
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laptop
positive31
great • reliable • perfect • happy • portable • same power • was more powerful • was dedective • awesome • is an excellent choice • very nice • best • is literally perfect • can experience • is smaller than • like • lightweight • excellent • is exteremely powerful • stay with your notebook • tablet • much faster • is for users who love portability • really like • powerful • has exceeded my expectations • surface • is much thinner • lighter
negative16
was just too heavy • expensive • fault • if these glitches further occur • will never go back to • no one buys • falls behind many other brands • never buy • straight to my • is not even practical to use in your lap • was a bit underwhelming • does not come with the pictured keyboard • without a keyboard • not a • sitting on your lap • is often used on top of a desk
battery
2215
good lasting • lasts about an hour • last a good amount • lasts hours • is awesome for movies • lasts forever • last a long time • lasts a long time • long lasting • light • last more than a day • lasts 3 hours max • lifelike • is ok • is shorter than desired • could last long • is quite good • 128gb drive.pros:o • significantly longer lasting • will last
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battery
positive22
good lasting • lasts about an hour • last a good amount • lasts hours • is awesome for movies • lasts forever • last a long time • lasts a long time • long lasting • light • last more than a day • lasts 3 hours max • lifelike • is ok • is shorter than desired • could last long • is quite good • 128gb drive.pros:o • significantly longer lasting • will last • is much improved • was still 75% full
negative15
would last • very little • is still at 100%.as far as hardware • didn't last very long • dead • last atleast a day • not an easy task • doesn't last long • issues • would last for 6 hours • usually lasts me a week • having trouble • keeps me working for hours • rarely gets below 50% • wouldn’t charge
surface pro
228
good • without • not that happy • is certainly a laptop to behold • favorable • is an excellent device • is amazing • beats them hands down • was released • is a premium device • is a bit better • fairly good • really shines • are very capable products • lot more than i thought i would • works perfectly • feels very lightweight • fits easily into my bag • is built very well • was really tailor
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surface pro
positive22
good • without • not that happy • is certainly a laptop to behold • favorable • is an excellent device • is amazing • beats them hands down • was released • is a premium device • is a bit better • fairly good • really shines • are very capable products • lot more than i thought i would • works perfectly • feels very lightweight • fits easily into my bag • is built very well • was really tailor • is one hell of a beauty • performed every bit as well
negative8
was not loading • isn't ideal • has not cut it • hard crashed • is unreliable • is not as responsive • is a little light on connectivity • feels awkward
machine
281
great • very nice • fast • awesome • dependable • very good • beautiful • fast and simple • works really great • is looking waaay slimmer • without • supirior • quite amazing • excellent • fine • nice • has all sorts of capabilities • fun • is good • has over a mac
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machine
positive28
great • very nice • fast • awesome • dependable • very good • beautiful • fast and simple • works really great • is looking waaay slimmer • without • supirior • quite amazing • excellent • fine • nice • has all sorts of capabilities • fun • is good • has over a mac • versatile • portable
negative1
is very much a laptop with no keyboard
size
192
perfect • small • standard • right • great • really matters • light weight • doesn’t make it very useful • is perfect • excellent • smaller • fully windows compatible • how everything holds together • portable • extremely small • form factor
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size
positive19
perfect • small • standard • right • great • really matters • light weight • doesn’t make it very useful • is perfect • excellent • smaller • fully windows compatible • how everything holds together • portable • extremely small • form factor
negative2
expensive • hard to keep the laptop protected
display
183
great • mini- • is excellent • gorgeous • burning white marks • widescreen • mini • is crystal clear • is awesome • is stunningly gorgeous • high resolution • is amazing • look great • superior • supports pen • pixel-invisible • beautiful
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display
positive18
great • mini- • is excellent • gorgeous • burning white marks • widescreen • mini • is crystal clear • is awesome • is stunningly gorgeous • high resolution • is amazing • look great • superior • supports pen • pixel-invisible • beautiful
negative3
has highly annoying backlight bleed • is not optimized • would be too dark
ipad
173
pro • pros • easier to carry • work with • satisfy the need for using that software • better off getting this • is best illustrated • killer • is much better in performance • surpasses • gift • sounds better • pro all the way • can sit on a table just fine • sold at best buy
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ipad
positive17
pro • pros • easier to carry • work with • satisfy the need for using that software • better off getting this • is best illustrated • killer • is much better in performance • surpasses • gift • sounds better • pro all the way • can sit on a table just fine • sold at best buy
negative3
had problems • began to fail • gave me reason to switch to apple
surface
164
works well • are working out perfect • is so awesome • goes • like • fits that requirement • quite well • highly recommend • feels like a device • love • do like • not a soft • is light • provides the best balance • was working
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surface
positive16
works well • are working out perfect • is so awesome • goes • like • fits that requirement • quite well • highly recommend • feels like a device • love • do like • not a soft • is light • provides the best balance • was working
negative4
died after 15 months • don't like • go starts low • was never faster
touch screen
118
is nice • makes life easier • easier • great accessories • is extremely responsive • love • is responsive • responds perfect • performs well • works very well • fully comfortable
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touch screen
positive11
is nice • makes life easier • easier • great accessories • is extremely responsive • love • is responsive • responds perfect • performs well • works very well • fully comfortable
negative8
is a little sensitive to touch • can be frustrating • were not designed for touch screen use • placing graphics in my posts • works very bad • defect • is unreliable • lose
apple
107
puts into their premium products • traveling with • buy • is great at customer service • enthusiasts • beats • have included this port on their devices • want to stick • stick
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apple
positive10
puts into their premium products • traveling with • buy • is great at customer service • enthusiasts • beats • have included this port on their devices • want to stick • stick
negative7
stop comparing with • nothing new • have their own problems’ • infiltrated microsoft • corrupted their code • happened • wtf?cons:1
amazon
87
gave the ok • is great • is usually good • sent me a bum tablet • has no record of my $350 extended protection plan • has the best customer service • steps up to the plate again • is pretty much
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amazon
positive8
gave the ok • is great • is usually good • sent me a bum tablet • has no record of my $350 extended protection plan • has the best customer service • steps up to the plate again • is pretty much
negative7
couldn't get a replacement • very frustrated • forced their store card for payment • didn't buy mine • took two weeks to refund me • rejected • did not purchase
everything
131
was great • is performing as expected • would work fine • looks good • works great • is in the cloud these days • is good • feels so comfortable • is built into the tablet • i expected • is working fine • works well • just works
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everything
positive13
was great • is performing as expected • would work fine • looks good • works great • is in the cloud these days • is good • feels so comfortable • is built into the tablet • i expected • is working fine • works well • just works
negative1
will be deleted
weight
121
light • very pleased • reduce • is very light • are perfect for traveling • very fast • great
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weight
positive12
light • very pleased • reduce • is very light • are perfect for traveling • very fast • great
negative1
was just really uncomfortable
price
112
great • was unbeatable • is good • is the lowest • not even half • was a bit more • competitive • nearly double • premium
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price
positive11
great • was unbeatable • is good • is the lowest • not even half • was a bit more • competitive • nearly double • premium
negative2
a bit high • shortcoming
processor
103
pro • fastest • faster • is really fast • reasonable 1.5ghz • is fast • respectable • powerful intel core • is very good • very fast
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processor
positive10
pro • fastest • faster • is really fast • reasonable 1.5ghz • is fast • respectable • powerful intel core • is very good • very fast
negative3
is not an i5 • is complete garbage • is at least strong enough to handle fast switching between various apps
design
111
sleek • easy to use • is fantastic • great • amazing • excellent • durable • fanless • refined • ultra-portable • put into
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design
positive11
sleek • easy to use • is fantastic • great • amazing • excellent • durable • fanless • refined • ultra-portable • put into
negative1
poor
model
102
new 2017 • is fast • newest • great older • pro • within the past month • is fan-less • don’t get it • new • top of the line
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model
positive10
new 2017 • is fast • newest • great older • pro • within the past month • is fan-less • don’t get it • new • top of the line
negative2
has 128 gb ssd • was lagging with multiple windows
purchase
93
great • very pleased • best • excellent • big
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purchase
positive9
great • very pleased • best • excellent • big
negative3
suspicious • very very bad • worst
video
101
just fine on windows devices • progress bar • prime • editing • i love surfing the internet • few • is excellent • in adobe premiere pro • several comparison • is great
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video
positive10
just fine on windows devices • progress bar • prime • editing • i love surfing the internet • few • is excellent • in adobe premiere pro • several comparison • is great
negative1
solid feature
sound
92
gave out in two months • 3 stars • great • ok • great for tablets • more usb-3 to the job • was excellent • is very clear • cleaner
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sound
positive9
gave out in two months • 3 stars • great • ok • great for tablets • more usb-3 to the job • was excellent • is very clear • cleaner
negative2
doesn’t work • is nothing wrong
review
92
proper • endless • really long • honest • is my take on the comparison • came more naturally than most • is for the surface pro model • received my surface pro
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review
positive9
proper • endless • really long • honest • is my take on the comparison • came more naturally than most • is for the surface pro model • received my surface pro
can be easily rotated • is a great idea • tucked away nicely • is quite functional • versatile • easily adjusts • has been improved to recline to the “studio mode
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kickstand
positive7
can be easily rotated • is a great idea • tucked away nicely • is quite functional • versatile • easily adjusts • has been improved to recline to the “studio mode
negative3
wobbling • can stand at any angle with its attached keyboard • is clunky
build quality
10
great • is premium • very impressed • is supreme • extremely solid • looks great • excellent • is awesome
unit
62
is great • has as much power • exellent • has performed adequately • pro • is taking the place of both a hp ultrabook
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unit
positive6
is great • has as much power • exellent • has performed adequately • pro • is taking the place of both a hp ultrabook
negative2
are 2 different • does not come with a keyboard or the pen
microsoft
2024
does not honor their warranty • has just shot itself in the foot once • unable to deliver a product • refused to fix it • must not make 2 year purchase of warranty • trouble shoot • nothing works • garbage oss • will not replace your high end expensive computer • outsources their techsupport • wouldnt do anything about it • many problems • awful • can't seem to figure out how to make a charger • doesn't get twisted up • is too cheap • is letting me send it back for repair • provide no compatibility list for making decisions • is not really moving forward in technology • “lost
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microsoft
positive20
support site • really deserves • is responsible for the device’s warranty • did a really good job with the touchscreen • dependable • reliable • surface pro model • magnificient • did an amazing job • sincronizes everything • keep focusing • straight • is worthy of comparison • solves the reliability issues • has the best in class from factor device for multimedia • could have upgraded the usb 3.0 to latest spec • responded to my review • has updated • like • brilliant
negative24
does not honor their warranty • has just shot itself in the foot once • unable to deliver a product • refused to fix it • must not make 2 year purchase of warranty • trouble shoot • nothing works • garbage oss • will not replace your high end expensive computer • outsources their techsupport • wouldnt do anything about it • many problems • awful • can't seem to figure out how to make a charger • doesn't get twisted up • is too cheap • is letting me send it back for repair • provide no compatibility list for making decisions • is not really moving forward in technology • “lost • incredibly disappointed • not amazon • shame • doesn’t get this
pen
1113
did not come with • had problem with warranty • is very expensive • not bundled • sucks • only sticks to the surface in one spot • broke • is absolutely disastrous • is working • is not cheap • attaches magnetically onto the side • weren't sold out/unavailable • work out lots of math problems
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pen
positive11
is really optional • is fantastic • is much improved • lots of issues • absolutely is worth it • is a hefty $99 • is going on my wish list • amazing • is pretty cool • has a good solid feel • is sold separately
negative13
did not come with • had problem with warranty • is very expensive • not bundled • sucks • only sticks to the surface in one spot • broke • is absolutely disastrous • is working • is not cheap • attaches magnetically onto the side • weren't sold out/unavailable • work out lots of math problems
app
57
no • run while in sleep mode • never matched up to the actual program • get bogged down quick • stopped me dead in my tracks • is a bummer
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app
positive5
i need for work • quick and smoothly • will be coming such as backup software • professional • follows new guidelines
negative7
no • run while in sleep mode • never matched up to the actual program • get bogged down quick • stopped me dead in my tracks • is a bummer
touchscreen
38
was totally unresponsive • would work for maybe two touches • does not always recognize touch • is very sensitive • misses keystrokes enough to drive a person mad • dosent work • became randomly unresponsive • no
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touchscreen
positive3
is beautiful • is highly responsive • looks great
negative8
was totally unresponsive • would work for maybe two touches • does not always recognize touch • is very sensitive • misses keystrokes enough to drive a person mad • dosent work • became randomly unresponsive • no
charger
46
is not working • stopped working • bad thing • had trouble • is a laptop converter with proprietary interface • functioning properly.4th
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charger
positive4
replacement • promptly sent me a new • works with this new surface • works well
negative6
is not working • stopped working • bad thing • had trouble • is a laptop converter with proprietary interface • functioning properly.4th
software
55
does not always detect when to open the keyboard • additional bit • very little • still sucked • does not support hd ui
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software
positive5
doing a good job • work really well together • can easy • able to manipulate • usefully run all
negative5
does not always detect when to open the keyboard • additional bit • very little • still sucked • does not support hd ui
windows
55
uses ie11 • does get cluttered in the registry • is not • can run programs ios • tends to lose peripherals
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windows
positive5
knows their own product • recommended fixes • is well-integrated • stable • does my face recognition accurately 70%
negative5
uses ie11 • does get cluttered in the registry • is not • can run programs ios • tends to lose peripherals
Hey, that functionality is in development right now.