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Amazon Rating

Microsoft Surface Pro 4 (128 GB, 4 GB RAM, Intel Core i5)

We have analyzed 801 reviews and found:

22% of users say that: Product is great, works great, is amazing, works properly. Device works great, is perfect, was now out of warranty, was pretty good. Tablet was purchased for my daughter for college, are in good condition, was working in good condition, is now fine. Computer works this well, worked well, is lightening fast, works great. 4% of users noticed that: Screen was starting to flicker, has completely died, is always black, is dirty. Battery life is terrible, is subpar, was horrible, is not great. Keyboard worked, is a must buy, is not that nice, is awful. Microsoft will not do anything about it, will replace it with a "reconditioned" tablet, has horrible customer support, is too egotistical to see problems.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
847 610
love • great • like • is great • excellent • good • lightweight • works great • is amazing • really like • amazing • works properly • awesome • worked great • was fine • compact • worked fine • works • highly recommend • loves
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device
73 33
great • excellent • fantastic • love • beautiful • amazing • works great • premium • needed • fill multiple • advanced • is perfect • was now out of warranty • steep • was pretty good • have to return • high-end • best • just buy it • returned
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tablet
57 26
great • best • glad • was purchased for my daughter for college • cheaper • sleek • cintiq • random • amazingly designed • are in good condition • was working in good condition • great as a laptop • graphic • is now fine • worked perfectly • worked fine • has definitely been a major upgrade • is amazing • runs that perfectly • was completely 100% worth
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computer
39 36
great • best • portable • excellent • invest in any other • almost new • works this well • worked well • is lightening fast • works great • lasted 14 months • is for you • was wrapped in plastic • was absolutely thrilling • best buy • hooked up to a • works very well • safe • can still use • is amazing
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laptop
38 25
great • is very dunlap friendly • is life changing • is the best • cheaper • worked as well • refurbished • cheap 300 • great little • nice • very satisfied • so light • reasonable • will work • good • is centered around • sorted all these issues • usable • very much • replace
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pen
39 24
works great • is nice • working • is great • would be helpful • need a replacement • is really awesome.10/10 • decent • can write notes • is easy to use • works with everything • is better • is weighty • is super responsive • is excellent • is a dream to use • is a little special • are very cool • were more responsive • accurate
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surface
34 16
love • is excellent • will act up • would last me well into 2020 • looks super sexy • is very convenient • functional • unboxed • hoping to replace our mac • incredibly pleased • is good enough • are great • nice • has plenty of computing power • worked great • came fast • is a perfect device • is fast • runs all my programs • works great
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machine
19 12
good • great • beautiful • no doubt great for the artist • powerful • lightweight • same • excellent • is indeed fast • snappy • enough to invest in • complete restore • really love • is a life-saver • smooth • runs efficiently • solid
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sp4
19 4
tweak • won me over • stood out for key reasons • is more school • effectively replaces your notebooks • runs a program called onenote • is a great tool • can effortlessly create presentations • runs the latest version of windows • will run you anywhere • offers the best combination of power • is worth • didn't have any known issues • does a better job of cooling • loud • absolutely fantastic/ • is... well • great • has backlight bleeding issues
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performance
17 5
good • newer laptops • sucks • amazing • has been great • is great • is very good • improved • tradeoffs.)i'm a print designer • is quite adequate • is not bad • are pretty good • is generally responsive • great • snappy • lightning speed
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price
18 3
great • good • worth • hired • competitive • reasonable • not bad • fantastic • is also fair • i am very satisfied • would go down • sure enough • best • is ridiculously too high
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everything
18 3
was built into the motherboard • is so eye-candy • works • is ok • works ok • arrived as expected • is back to running smooth • is working just fine • is on in the background • else seemed to be functional • would be fine • runs smoothly • is very good • is good • was fine • love • just plain works)and • went smoothly
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review
13 7
updated • outstanding • is for the microsoft surface pro • comes up at the top of the list • is being written on the surface • handwriting • glowing • sure to update • is for the sp4 with the i5 processor • good • were paid for • are experienced in the coming days
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this product
10 9
love • pass • loved • recommended • recommend • returning • highly recommend • loves • enjoy
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display
14 4
is a lot better than expected • is gorgeous • is on par with any mac/ipad retina displays • nailed down high-dpi scaling • nice • light • works • very nice • is fantastic • surface's • is truly beautiful • beautiful big • bright • feels solid.4
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weight
13 3
light • sufficiently powered for my business needs • easy to carry around • comes in to be a few ounces • like • super light • good • perfect
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this thing
12 5
is great • like • under my normal use • runs very quiet • cool • is awesome • really enjoy • love • was perfect • has been great
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windows 10
10 5
got so much better • like • was a massive improvement • love • is a dream on it • is basically a shell of an operating system • much better • runs flawlessly • is so perfect • smooth
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ipad
8 7
safe your money • should have gotten • much quicker to move from gmail to fb • every day of the week • straight for the surface pro • is a vastly superior product • can last for more than a whole day • pro
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amazon
7 6
cheap • very satisfied • get a replacement • explained our issue • 30 day warranty • thanks to • echo
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size
11 1
is perfect • is excellent • seemingly for its • got a pretty good deal • were near the same • like • is small enough • was perfect • portability • good
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item
9 2
great • good • changed my academic life • great useful • nice • came with someone's information • was supposed to be new • was very pleased • sturdy
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processor
8 3
giving • is plenty powerful • is fast • powerful • is quick enough • quick • fluent everything • fits my needs
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surface pen
8 2
is really nowhere near as precise • has a cheap tip • makes taking notes a breeze • ensures • is amazing to use • is great • is amazingly smooth • responsive
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screen
66 88
would flicker • broken • flickering • froze made a buzzing noise • was starting to flicker • constantly wigs out • freezes often • has completely died • heavy • started giving me trouble • jumps • begins to flicker • wobbles so bad • black • freezes all the time • is always black • a little flimsy • goes black • doesn't seem to reconnect until • bad
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battery life
34 37
worst • is terrible • best • average • is subpar • was horrible • is not great • is less than 3 hours of use • is not as good • short • could have been better • is bad • non serviceable unit • is poor • is roughly 3-4 hours • reflection • besides • is abysmal • is rather mediocre • poor
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keyboard
25 41
stopped working • would have been a major accessory • connect again a week • solves the issue • worked • doesn't have to connect w bluetooth • comes separate • did not work • is a must buy • slow • problems • is not that nice • is awful • close • did not recognize • did not lie • no • is pictured and not included • works fine • gets disconnected all of the sudden
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microsoft
20 32
will not do anything about it • will replace it with a reconditioned tablet • very disappointed • should not release a product • knows people are buying surfaces to use photoshop on • wants $400 to attempt to fix it • has horrible customer support • doesn't have to care about individual users • would not cover any of the possible damage • painful • stopped making chargers for surface pro 2 • nothing works • does not stand behind their hardware • is too egotistical to see problems • will not help you • does not care about its customers • advertises up to 9 hrs • were unable to help me • can not ship a reliable product • please borrow any macbook
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battery
14 31
defective • dies • is a joke • dies relatively fast • lasts over 8 hours • doesn't hold a charge for long • won't charge • no • replaced • dead • is dead the next morning • seems defective • is dead • kill • isn't the greatest • really test • will not charge • can’t be changed • is gone • does not seem to really be a concern
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touch screen
8 23
problem • failure • pointless • would not respond!not very happy • starts acting like someone is touching it • stops working • did not work • failed to respond to hand touch • response sucks • issues • problems:- poor responding • does not allow an option • does not, or visa-versa,- • was dead on arrival • randomly fails • is glitchy • fragile • touches itself with no user intervention • is malfunctioning • going out
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unit
8 12
does not power up • was damaged by external cause • replaced defective • did not work • is having fan noise issues • smaller • back • replace • replaced at the microsoft store • has hardware problems • overheats • would simply not turn on
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seller
8 12
not recommend • attempted to pass this off • don't hold • estimated 2 weeks • is questionable • returned my email during the process • is no help • continues to sidestep your request for a refund • relisted it for sale as new • i haven't heard anything from them • inspected the device • wasn't so careful during the process
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software
9 9
have issues • hadn't updated • began to install • worked.- constant software updates • problem • glitches • started out buggy • too many bugs • unresponsive/difficult/complicated
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issue
6 12
cleared up • fix • is going to be remedied • nothing but • never had half • alarming • minor • known • gave this thing a try • main
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charger
3 11
did all the posible troubleshooting steps • nothing worked • has a small scratch • falling off • falls off at least 6 times a day • terrible • has a scratch on it • would just stop charging • needs a reboot • seems underpowered • stop working
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hardware
6 7
doesn't last as well • just bad • issue • failure upon opening • last piece • got error • problem
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camera
4 9
never turning on • stopped working together with windows • didn't work right out of the box • issue • quit working • always defaults to the rear camera • isn't working • closing • nothing to do
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stylus
6 6
disconnects • i rarely use • doesn't work • has a very fragile tip • only works 20% of the time • not expecting
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warranty
4 8
wasnt a problem • had expired • is just outrageous • should start the first day you start using it • get my surface replaced • is going to expire in a few months • no • void
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windows
5 5
not working • huge mistake • does not allow this pen to function • eats into limited memory • is getting hang
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