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Amazon Rating
Jitterbug Flip Easy-to-Use Cell Phone for Seniors (Red) by GreatCall
We have analyzed 1223 reviews and found:
31% of users say that:Product is easy to use, works, is very easy to use, works great. Phone is great, is easy to use, is perfect, is ok. Call is as easy, is sounds good, is outstanding, was really nice. Button are large, are big, has nice large, was a nice feature.1% of users noticed that:Volume keeps going down to almost nothing, is awful. Battery was not charging well, was low, was sent to me. Greatcall has a remedy, is not accessible at 7:00 pm, is flagrantly breaking the law. Reception is poor, has blank spots, is able to get and receive calls, is awful.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
766438
love • easy to use • loves • great • good • is easy to use • works • is very easy to use • like • recommend • simple • highly recommend • works great • very simple to use • easy • wonderful • worked great • loud • works well • very easy to use
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product
positive766
love • easy to use • loves • great • good • is easy to use • works • is very easy to use • like • recommend • simple • highly recommend • works great • very simple to use • easy • wonderful • worked great • loud • works well • very easy to use • is so easy to use • better • easy for her to find • awesome • zero if i could • worked well • basic • has big numbers • so easy to use • worked fine • for my mother • very happy • nice • is perfect for seniors • okay • is perfect • good quality • is easy to read • can hear • were very friendly • for my dad • no trouble • returned • is everything • was a replacement • does • was easy to use • is very simple to use • are well aware of their deceitful advertising • was like night and day • to be functional • best • long • open • gift for my aunt • advertised a lot for seniors • holds up • would be fun for my father to stay in touch • started looking at • easily accessible • much easier for her to use • able to add • might work for someone else • super user friendly • set as loud • april 13 • arrived late • did credit her the difference • credited • is easy to
negative438
back • stopped working • don't like • hate • is a piece of crap • didn't • does not light up • was too complicated • was a huge mistake • waited a second or two • happened many times • would indicate i missed a call • was sorely proven • ’s not compatible with the networks • has quit working • never kept a charge very long • would turn off • not turn on quickly • was not a good buy • will not charge or work • doesn't put your contacts in alphabetical order • should be straight forward • doesn't • won't work with any non-greatcall products • appeared to be faulty • struggling • messed up • jingles constantly • was never able to activate • not very practical • is agonizing • in the trash • would not function inspite of our best efforts • does not work on verizon system • don't allow returns after 30 days • no customer assistance • not like she had been • reboots • bounces off the verizon towers • is serious • don't mention until you get a bill • opens the lobby door • bad • was fairly disappointed • just quit dialing • was a piece of excrement • working (off & on • was late • is misrepresented and misleading • was a total letdown • even replaced one • couldn't use it properly • didn't work most of the time • can't be used in canada • is the worst • is a known technology problem • real time consuming to type a message • toss • is a fatal flaw • confusing • frustrating • very hard to use • didn't want • is slightly inconvenient • takes a little time to do text messages • never worked properly • can't hear • never hears • unable to answer • will not turn on or charge
phone
656379
great • easy to use • simple • good • loves • is great • is easy to use • nice • is perfect • perfect • like • very easy to use • better • best • highly recommend • very good • easy • is ok • wonderful • love
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phone
positive656
great • easy to use • simple • good • loves • is great • is easy to use • nice • is perfect • perfect • like • very easy to use • better • best • highly recommend • very good • easy • is ok • wonderful • love • very pleased • smart • needed • really likes • really like • fine • reliable • for my mom • returned • is simple • open • works • great basic • works great • awesome • works fine • looks great • is awesome • has large numbers • is cheap • easiest • recommend • is okay • great easy to use • opens • very nice • easy-to-use • is very simple to use • no problem • can use • for my elderly mother • he can use • was capable • i like • new • possible emergency situations • returning • is supposed to do • is made by alcatrel • is an lg • is fantastic • is up in age • has difficulty seeing the small numbers • is for out of town elderly • being easy to use • does what you want it • went on sale the next day • needed to replace my mother • new flip • is of great quality
negative379
would not recommend • bad • defective • worst • heavy • do not buy • very disappointed • nothing but trouble • completely died • same problem • stopped working • did not work • died • not happy • would not activate • no • darn • slimy • was not able to unlock • would update - 100% wrong • little • shuts down • was deactivated • don't buy • did not ring • real nightmare • would not purchase • does not have reminders • for 2 weeks • can’t use • can't block numbers • never answers • rarely rings • no way to transfer contacts • don't do this anymore • couldn't hear ring • only complaint • will no longer charge if dock is used • bit disappointed • is too large • was defective • might not be the norm • just stopped working • done with a couple taps on the key pad • has no idea how to use a cell phone • hasn't worked • tried to upsell us • is in speech to dial mode • keeps locking up • wasn't far behind • goes brick • broke • has never worked • has been freezing up • not recommend • trying for two days • returning • not buying • really isn't that intuitive for seniors • would no turn on • has issues at times • problems • is already having major problems • is not easy to use • saying not in service not in service • is not as simple to text • doesn't work right always problem • is getting worse everyday • started acting out • stopped working well
call
11536
great • make and receive • is as easy • is sounds good • easier • friends • very easy • been ok • do everything • charged her for every incoming and outgoing • is outstanding • stays connected • was really nice • receiving • great calls customer • knowledgeable help • chance vs call • you have taken • makes and answers • lengthy wait time
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call
positive115
great • make and receive • is as easy • is sounds good • easier • friends • very easy • been ok • do everything • charged her for every incoming and outgoing • is outstanding • stays connected • was really nice • receiving • great calls customer • knowledgeable help • chance vs call • you have taken • makes and answers • lengthy wait time • received more than 700 • i could get both phones • is also incredible • is clear • me old fashioned • is received • easy way to make • is great • available on line • easy to navigate • her every morning • good
negative36
avoid annoying • drop constantly • just can't make them • only one went through • hangs up • doesn't pick up the call • can only receive • sometimes fall off • missing some • didnt go through at all • few minutes • was unable to make • somebody not on your contact list • is very annoying • go straight to call history or voicemail • dropped twice in less than a minute • choice • jerks • great • will take a half an hour • missed • dropped • still isn't right • just make • can't be made • hear his incoming • no dropped • would not be honest • had shorter waits • repeatedly intercepted • disconnects • bourder line losing it • is no way to block • is not loud enough to hear • hang up feature • drops
button
8949
large • big • are large • are big • 5star • easy to use • well lit • easy to see • larger • very large • big red • has nice large • 5-star • connects me to the emergency services • was a nice feature • is icing • are bigger • is below the numbers • puts you through to an operator right away to ask for help • bigger
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button
positive89
large • big • are large • are big • 5star • easy to use • well lit • easy to see • larger • very large • big red • has nice large • 5-star • connects me to the emergency services • was a nice feature • is icing • are bigger • is below the numbers • puts you through to an operator right away to ask for help • bigger • friendly • gets a real person on the line to assist • were big • great for eyesight and shaking fingers • no • are large enough • are very • very big • are easy • clear • was very appealing • are larger • crisp • has been a real find • are big enough • easy to use-- big • absolutely necessary • work better • extra large • have a reassuring click-feel • five star • run together with minimal distinction • more prominent • nice big • away your message goes • showed big easy • provides a star
negative49
no • wrong • tiny • repeatedly to get it connected • failed • started acting poorly • are not responding • accidentally • should have solved his problem • would no longer work • just plain annoying • were not working well • dont work • became harder to push • well-placed red • pushes • hard to work • don't work easily • stick • occasionally stick • asks if you want that feature • didn't work • are hard to press • began to stick • unresponsive • are too small • bit confusing • will turn on the outside display • is at the bottom • down • not good • red • are extremely hard to push • are poorly • away • don't work • hard • hard to open
customer service
5224
excellent • great • good • was great • amazing • is awesome • is excellent • is amazing • was friendly • shining example • needs way more training • is great • is very good • leaves a lot to be desired • perfectly nice • polite • very friendly • is the best • is very friendly • answers all questions
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customer service
positive52
excellent • great • good • was great • amazing • is awesome • is excellent • is amazing • was friendly • shining example • needs way more training • is great • is very good • leaves a lot to be desired • perfectly nice • polite • very friendly • is the best • is very friendly • answers all questions • high-quality • are excellent • is particularly good • will contact • were excellent • extremely helpful • was excellent • is as good • easy to use • is terrific • great call is variable • is a real pain • really love • fantastic • is variable • four orfive • is top notch • is friendly
negative24
extremely poor • was not very good • talked me through a process to reboot • no longer support your old phone • turned on by them • takes a while to get through • bad • no way • not pleased • cannot be transferred from the computer • is working on that problem • dreadful • crappy • is augmentative • not wanting to deal • is not only us-based • is horrible • worst • was very rude • poor • was a joke • could not help • horrible • wont be available until morning
jitterbug
4823
updated • very happy • has all the features • has so much to offer anyone with a need or handicap in your life • done well • would be a good deal • would work with my existing verizon plan • is fantastic • easy flip • is such a pleasure • makes my life easier • love • recommend • for my mom • loves • very helpful • the best option • very comfortable • has improved his hearing their message • is probably an improvement
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jitterbug
positive48
updated • very happy • has all the features • has so much to offer anyone with a need or handicap in your life • done well • would be a good deal • would work with my existing verizon plan • is fantastic • easy flip • is such a pleasure • makes my life easier • love • recommend • for my mom • loves • very helpful • the best option • very comfortable • has improved his hearing their message • is probably an improvement • has made life easier for my husband • thanks • is perfect • is a nice package • worked at my place • just like my aunt owned • does everything • works wonderfully • truly put thought • is obviously geared toward the latter group • new • flips for my parents • is a godsend • so great • simpler • good • is the clear winner • is just the opposite • is all it says • fills my needs perfectly • would be good • looked up • is a perfect name • instated my • glad
negative23
did not have these problems • saw none • will fix this wording issue • does not work with an existing verizon plan • not happy w/ • poor • will not again use • about 7 months • don't want • is exclusive only to their plan • known problem • opposed to ordering one online • trying to connect • damn thing • rather confusing • down the mountain • could not detect my key • doesn't work • was completely on the system • faulty • could not activate • is unreliable • does this slam dunk
screen
5513
big • large • easy to use • simple • easy to read • nice large • is large enough • contains simple instructions on use • big bright • easy to use - big • is concerned • has a clear boldface font • better • are as advertised • is bigger • is easy to read • is much bigger • brightly colored • with no problem • were big
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screen
positive55
big • large • easy to use • simple • easy to read • nice large • is large enough • contains simple instructions on use • big bright • easy to use - big • is concerned • has a clear boldface font • better • are as advertised • is bigger • is easy to read • is much bigger • brightly colored • with no problem • were big • are easy to see • showing larger numbers • has a minimum of information • has great contrast • are a plus • easy to maneuver • bright • easy to read numbers • is very easy to read • is wonderful • larger • has large numbers • opening • pretty big in a pocket • is very large • have a colored bar at top • is easy to see • intuitive • is fairly large • easy to see
negative13
no • instead of interacting with my friends and family • is still tiny • lights up • is black • would go blank • goes blank hold on/off button • has horrible vision • beats the touch • asks if you want to call • completely black • has minimal information • keeps flickering
number
534
large • big • are large • easy to see • easy to read • are easy to read • are big • nice • are nice • are large.2 • are bigger • are lit up • are easy to use • are great for her • easy to use • simplicity • can see • easy to maneuver • very easy to use • can store 50
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number
positive53
large • big • are large • easy to see • easy to read • are easy to read • are big • nice • are nice • are large.2 • are bigger • are lit up • are easy to use • are great for her • easy to use • simplicity • can see • easy to maneuver • very easy to use • can store 50 • was pre-programmed • are easy to dial • are massive • simple to use • simple to operate • easy to • are just right for him to use
negative4
can't block • no • will need most often • wrong
cell phone
2113
perfect • simple • great • easiest • best • cheap • can only be used exclusively with their company • loves • top • extremely user friendly • good • i have four • advise getting a different
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cell phone
positive21
perfect • simple • great • easiest • best • cheap • can only be used exclusively with their company • loves • top • extremely user friendly • good • i have four • advise getting a different
negative13
stopped working • worst • undependable • few bad • did not want to carry • well not have • broke • refuses to use • have never had • nothing else out there for senior • has never used • don't like • had difficulty
service
2017
great • good • you will have to use • is good • best • was more expensive • is cheap enough • fantastic • costs extra • easy to use • ever improves • you need • is easy to setup • was ok
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service
positive20
great • good • you will have to use • is good • best • was more expensive • is cheap enough • fantastic • costs extra • easy to use • ever improves • you need • is easy to setup • was ok
negative17
horrible • was shoddy • was so bad • lags • discontinue • no • is awful • ended on june 26 • extra • not receive good • has fail-safe features • 5star • was turned off • retaliated by turning off • wasn't strong enough • is horrible
feature
264
very nice • good • has great • nice • were all activated • were easy • user friendly • lots of helpful • are 24/7 access to doctors • comes in handy • minimal • un-needed • are perfect • simple • excellent • few other slick • loaded with useful • simple to use • advanced • counter intuitive
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feature
positive26
very nice • good • has great • nice • were all activated • were easy • user friendly • lots of helpful • are 24/7 access to doctors • comes in handy • minimal • un-needed • are perfect • simple • excellent • few other slick • loaded with useful • simple to use • advanced • counter intuitive • are wonderful • best • great • you advertised
negative4
i think it's a software issue • no • annoying • cost a few extra dollars
camera
178
is even better than mine • very easy to use • will find • is easy to use • is so good • love • light • is good.i • are all i need • works as well • allows for some basic shots • great for reading menus • is fair • takes nice pictures • can send/receive photos • very bright!the • takes decent pictures
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camera
positive17
is even better than mine • very easy to use • will find • is easy to use • is so good • love • light • is good.i • are all i need • works as well • allows for some basic shots • great for reading menus • is fair • takes nice pictures • can send/receive photos • very bright!the • takes decent pictures
negative8
are worthless • is pretty abysmal • 4/5 -1 • is highlighted • quit working • have not tried • has not used • haven't taken the time
price
222
great • good • is not too bad • is not bad • terrific • is most reasonable • is very reasonable • is great • are very reasonable • higher • can't beat • full • were reasonable • large $14.99 • is right • reasonable • is better on amazon
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price
positive22
great • good • is not too bad • is not bad • terrific • is most reasonable • is very reasonable • is great • are very reasonable • higher • can't beat • full • were reasonable • large $14.99 • is right • reasonable • is better on amazon
negative2
was not as advertised • i would not recommend
flip phone
156
great • i like • quality • is like what she used to have • decent basic • inexpensive • low quality • simple easy-to-use • has a smooth surface • great basic • is easier for my husband to use • excellent basic • best senior • smooth
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flip phone
positive15
great • i like • quality • is like what she used to have • decent basic • inexpensive • low quality • simple easy-to-use • has a smooth surface • great basic • is easier for my husband to use • excellent basic • best senior • smooth
negative6
old shell • could not open • do not buy • relatively expensive • bug • don’t buy
speaker
183
loud • good • is loud • lot.4 • is louder • easy to find powerful • can adjust • is loud enough • stayed off • works well • is great • is very loud
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speaker
positive18
loud • good • is loud • lot.4 • is louder • easy to find powerful • can adjust • is loud enough • stayed off • works well • is great • is very loud
negative3
would not work • you want it on • was not loud enough
device
109
great • easy to use • controlled • high-quality • cute little • entirely user-friendly • best • pleased • newer • good
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device
positive10
great • easy to use • controlled • high-quality • cute little • entirely user-friendly • best • pleased • newer • good
negative9
wrong • annoying • in about two days • i've tried • goes dead • horrible • don't want • was not his thing • cannot use it properly
display
117
is bright • clear • large • easy to read • has large buttons • run, and run • backlit • makes it easy to see
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display
positive11
is bright • clear • large • easy to read • has large buttons • run, and run • backlit • makes it easy to see
negative7
not • doest light up right away • doesn’t light up for several seconds • sometimes would appear • was a delay first • is off • is incorrect
photo
126
did not take • are very good • lo and behold • clear • are adequate • decent quality • you can take • look in • are easy • can be reviewed • several
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photo
positive12
did not take • are very good • lo and behold • clear • are adequate • decent quality • you can take • look in • are easy • can be reviewed • several
negative6
appear rather grainy • too large • very blurry • can be sent as mms messages • not been able • was very grainy
sound
108
is great • is clear • is loud • clear • is better • is nice • loud • are very comfortable hearing
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sound
positive10
is great • is clear • is loud • clear • is better • is nice • loud • are very comfortable hearing
negative8
horrible • bad • weird buzzing • worst • can be muddled • distant sounding • small • no
key
114
large • big • easy to see • are bigger • are large enough • are easy to read • easy to see and illuminated to help • are large • perfect vision • nimble fingers
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key
positive11
large • big • easy to see • are bigger • are large enough • are easy to read • easy to see and illuminated to help • are large • perfect vision • nimble fingers
negative4
dont work • doesn't work at all • remind me of the plastic • hard to depress
size
15
perfect • compact • popular • a nice shape • simple enough to carry • like • fits well in my pocket • right • possible to carry it • sleek • nice • is great • great • love
everything
132
is extra - can’t transfer contacts • was great • is large • easy to read • love • can be done with voice commands • works just fine • upcharge • is fine • was going great • worked very well • works on phone • is very simple
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everything
positive13
is extra - can’t transfer contacts • was great • is large • easy to read • love • can be done with voice commands • works just fine • upcharge • is fine • was going great • worked very well • works on phone • is very simple
negative2
cancelled • was too small
text
85
large • clear • lot • only one opportunity • is large • happy
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text
positive8
large • clear • lot • only one opportunity • is large • happy
negative5
was unable to make corrections • did not get • blocking • doesn't use • hard to read
jitterbug flip
113
does many fewer things • is super comfortable to use • is an effective • easy to use phone • has large numbers and screen size • has many of the features • is the answer • was so much easier for him to learn • loving so far • was the right choice • was easy to set up
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jitterbug flip
positive11
does many fewer things • is super comfortable to use • is an effective • easy to use phone • has large numbers and screen size • has many of the features • is the answer • was so much easier for him to learn • loving so far • was the right choice • was easy to set up
negative3
tried • were so many differences in flip phones • not get them
set up
131
easy to • unbelievably easy • simple • was excellent • easy to use- • was so easy • easy • easy to use • simple to operate • was simple • relatively easy with customer support
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set up
positive13
easy to • unbelievably easy • simple • was excellent • easy to use- • was so easy • easy • easy to use • simple to operate • was simple • relatively easy with customer support
negative1
was a bit confusing
ring
75
loud • louder • is loud • better • ultra loud • more • is adorable
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ring
positive7
loud • louder • is loud • better • ultra loud • more • is adorable
negative5
is not loud • on high • was delayed • doesn't always • is not very loud
menu
93
kind • very easy to navigate • large clear • is easy to use • is easy to navigate • are simple • simple • easy to read • are simple and understandable
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menu
positive9
kind • very easy to navigate • large clear • is easy to use • is easy to navigate • are simple • simple • easy to read • are simple and understandable
negative3
garbage to select the call function • is not as intuitive • not sure
amazon
74
is unbeatable • was fantastic • could create a red star • thanks • was good • nicely replaced • great return policy
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amazon
positive7
is unbeatable • was fantastic • could create a red star • thanks • was good • nicely replaced • great return policy
negative4
directly not through • spoke with someone about those issues • still junk • did not order
phone book
74
oppose to a contacts list • will find • easy to understand, easy to hear, easy to read, easy to use • easy tolove • may be the biggest challenge • has been a plus for me • is the default
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phone book
positive7
oppose to a contacts list • will find • easy to understand, easy to hear, easy to read, easy to use • easy tolove • may be the biggest challenge • has been a plus for me • is the default
negative4
able to store numbers • is really wonky • is very clumsy • don't even have access
volume
1314
keeps going down to almost nothing • no • down • doesn't work right • resets to low • didn't work • very low • is awful • heard properly • inadequate • back up • tends to reset itself • never got loud enough • cannot be locked
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volume
positive13
good • is great • enough • is good • was crystal clear • is loud enough • is the main reason • has great • is loud • loud • high
negative14
keeps going down to almost nothing • no • down • doesn't work right • resets to low • didn't work • very low • is awful • heard properly • inadequate • back up • tends to reset itself • never got loud enough • cannot be locked
battery
324
remove • right away • doesn't last more for a day • out to quiet • won't charge like it should • drained • was not charging well • problem • did not charge • died • would be completely dead • with absolutely no use • was low • needed replaced • went dead • would help the phone reboot • was sent to me • seemed to resolve the problem • had to remove • hard reset
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battery
positive3
long lasting • seems to last for several days • stays charged for long periods
negative24
remove • right away • doesn't last more for a day • out to quiet • won't charge like it should • drained • was not charging well • problem • did not charge • died • would be completely dead • with absolutely no use • was low • needed replaced • went dead • would help the phone reboot • was sent to me • seemed to resolve the problem • had to remove • hard reset • out of hers in order
greatcall
1214
take up 3 days to convert • no success • refuses to offer me my money back • do not recommend • resolved quickly • turns it on at $0.10 per message • had no issue removing the text • would block more of these spam calls • has a remedy • is not accessible at 7:00 pm • not continue service • would not do business • is flagrantly breaking the law • not make any adjustments
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greatcall
positive12
gets a 5* • you have to use • made it easy to activate • offers the gps in a flip phone • is a class a company in all respects • gives you a temp phone • were really nice • helpful • really great service • had better plans • very impressed • was ok
negative14
take up 3 days to convert • no success • refuses to offer me my money back • do not recommend • resolved quickly • turns it on at $0.10 per message • had no issue removing the text • would block more of these spam calls • has a remedy • is not accessible at 7:00 pm • not continue service • would not do business • is flagrantly breaking the law • not make any adjustments
reception
810
poor • is poor • unreliable • good • has blank spots • isn't always the greatest • is able to get and receive calls • crummy • is awful • is bad
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reception
positive8
great • is good • could be better • very good • good • gets good • real lifesaver
negative10
poor • is poor • unreliable • good • has blank spots • isn't always the greatest • is able to get and receive calls • crummy • is awful • is bad
ringer
510
isn't very loud • is either on some volume • stopped working • are issues • is not loud enough • doesn't ring 80% of the time • doesn't work • gets turned off all the time • inadequate • not as user friendly
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ringer
positive5
loud • easy • should be much louder • was a bit louder • is far too quiet
negative10
isn't very loud • is either on some volume • stopped working • are issues • is not loud enough • doesn't ring 80% of the time • doesn't work • gets turned off all the time • inadequate • not as user friendly
sound quality
77
poor • bad • has gotten worse • was lacking
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sound quality
positive7
clear • large buttons • is just okay • goes • are good • very good • love
negative7
poor • bad • has gotten worse • was lacking
company
66
doesn't charge activation fees • doesn't explain to amazon • continually leaves her unsafe • does not have these seniors as a priority • bad • made a small mistake
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company
positive6
reasonable • was very helpful • makes jitterbug • adds a service fee on top of the monthly charge • has some good potential • is great
negative6
doesn't charge activation fees • doesn't explain to amazon • continually leaves her unsafe • does not have these seniors as a priority • bad • made a small mistake
signal
47
poor • always read poor • has been so spotty • is so poor • could not get
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signal
positive4
good • low average • perfectly good
negative7
poor • always read poor • has been so spotty • is so poor • could not get
review
56
negative • don't need the button • same issues • should be for two separate things • plenty of other people have the same problem
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review
positive5
is in 3 parts • comparable • updated • long • good
negative6
negative • don't need the button • same issues • should be for two separate things • plenty of other people have the same problem
dial tone
47
no • just by flipping open the phone • loud annoying • annoying • in about 4 seconds • did say • obnoxiously loud
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dial tone
positive4
likes • just like the old landline pots phones • adorable • every time you open it
negative7
no • just by flipping open the phone • loud annoying • annoying • in about 4 seconds • did say • obnoxiously loud
charge
46
difficult to • could last approximately one week with limited usage • hidden • does not hold • add up at a rate of 35 cents • all day forgotten
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charge
positive4
could easily be replaced • would last with greater use • quickly • full amount
negative6
difficult to • could last approximately one week with limited usage • hidden • does not hold • add up at a rate of 35 cents • all day forgotten
Hey, that functionality is in development right now.