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Amazon Rating

ARRIS SURFboard (32x8) DOCSIS 3.0 Cable Modem, 1.4 Gbps Max Speed, Certified for Comcast Xfinity, Spectrum, Cox, Cablevision & more (SB6190 White)

We have analyzed 20 reviews and found:

24% of users say that: Product works great, was painless, has performed flawlessly, has paid for itself several times over. Speed is instant. Isp was fairly easy. Connectivity are rare events. 5% of users noticed that: Arris surfboard modem is a nightmare. Ipad has not lost connectivity. Arris surfboard was a very bad investment. Money don't waste.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

speed
3
increased 5x • is instant • love
isp
3
was fairly easy • sure to contact • recommend
tech support
2
good thing • sounds decent
install
2
easy to • stays cool
phone app
1
very helpful
transfer rate
1
600mb
test
1
speed
setup
1
easy to
downloading
1
no hesitation
5mbs
1
is above my paid for 4mbps
32x8 docsis
1
impressed
device
1
saves time to register your new
floor
1
200-300
linksys ac5400
1
max stream
set up
1
was a breeze
barrage of stressful issues
1
constant
upgrade
1
very worthwhile
vendor
1
is not at fault
product
13 13
locked up • has ever failed • back into service • was dead • was not possible • was not desined for wireless • didn't work right out of the box • wasn't on my end • took 15 minutes • had not been approved • is very fickle • repaired under warranty • has had increasingly more issues connecting
More information
modem
4 4
was slower • hesitant in beginning downloads • was the problem • stopped working
More information
connectivity
1 1
problems with the arris surfboard
More information
connection
1
drops off multiple times throughout the day
this modem
1
do not recommend
box
1
broken
arris surfboard modem
1
is a nightmare
wifi connectivity
1
constantly dropping
performance
1
very poor
reviews
1
negative
ipad
1
has not lost connectivity
arris surfboard
1
was a very bad investment
money
1
don't waste
arris
1
would not do it
internet company
1
can not use
connection for phone line
1
no
this model
1
is known to have issues with lagging and connectivity
chip
1
faulty
printer
1
replaced
call cox
1
running in about 5 minutes
phone
1
knocked my power out
amazon
1
had closed