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Amazon Rating

SquareTrade 3-Year Laptop Accidental Protection Plan ($1000-1249.99)

We have analyzed 287 reviews and found:

21% of users say that: Product was approved, are fast, was a great deal, worked fine. Square trade was great, was very efficient, is fast, was simple. Service was professional, was quick, was fast, was great. Warranty is awesome, looked adviseable, will cover everything, is very good. 10% of users noticed that: Laptop was all of a sudden crashing, was like using a computer, was covered, was still in warranty. Computer was repaired, was not repairable, was never fixed, was wiped back to original with updates. Screen was flickering, was failing, was cracked, is out. Battery was repaired, was no different, was not replaced, was not holding a charge.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
217 146
great • good • love • send • was approved • glad • fair • recommend • are fast • covered by square trade • was a great deal • highly recommend • worked fine • can’t survive • has been a great warranty plan • are kind • quick • courteous • gets all the way fixed this time • did everything
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square trade
29 17
was great • was very efficient • is fast • honorable • recommend • fan • did finally resolve • advertises a 5-day turn • filed a claim • very pleased • was simple • easy • good thing • picked up within days • warranties for my electronics • praises • was unbelievably easy • are a class act • provides excellent service • zero complaints
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service
27 12
excellent • good • timely • great • very pleased • well done • speedy • definatly use • was professional • efficient • extremely pleased • was quick • reliable • was fast • no issues • effective • very helpful • amazing • was great • has been good
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warranty
28 11
extended • glad • cost • best • easily covered the cost of the 500gb hd replacement • is awesome • three year • claim • turned out to be a very important thing • no hesitation • very good • through st • sure to keep all receipts • best things • looked adviseable • accomplished • repeatedly • happy • no • will cover everything
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squaretrade
29 9
convenient • clear • has dropped greatly in recent years • is amazing • for a repair/replacement • okay • worked with me to refund a pro-rated price • very pleased • work • was no problem • surpassed my expectations • professionalism • were very professional • easy to deal • emailed me the postage • recommend • will continue to use • been impressed with the service • almost instantly approved • are exceedingly helpful
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customer service
20 2
great • excellent • no problems • was fast • knowledgeable • was excellent • were super friendly • was very helpful • explained our options • extremely happy • is top notch • is pleasant • coherent • has always been very fast • courteous • helpful • responsive and prompt
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price
12 2
absolutely worth • good • very reasonable • better • is dependent on the price • dropped for the chrome book • will cost me $300 • decent • best • refunded my entire original • was equal to the new • exorbitant
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process
11 2
was very simple • kept informed • was straightforward • fast • absolutely hassle-free • was easy • satisfactory • expeditious • was extremely easy • hassle free reporting
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repair
7 4
very fast • were done quickly • very well • made • were well explained • paid for • work has amounted to more
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claim
9 1
is easy • no fuss • easy • easily set up • was approved • processed and approved • was handle very professionally • was handled quickly • efficiently
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phone call
5 3
refund of the price • with a very helpful person • was cheerful • easy • very next day
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box
4 2
very soon • was picked up • was shipped • sent me
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company
6 1
tough way to be treated • highly recommend • pending).good • is very quick to respond • always be an american • good
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experience
6 1
very pleased • was good • was completely hassle-free • great • good • went as smoothly
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everything
6 1
went smooth • was in working order • was great • fixed • worked fine • fast
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macbook
6 1
pro • pro quickly • air
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trade
4 2
thank you square • i contacted square • you square
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all
7
handled quickly • courteously • was great • ended well • works wonderfully • was good • ok
response
4 2
was excellent • turnaround time • quick • fast
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purchase
5 1
great • protection plan • has already paid for itself • emailed my receipt to st for reimbursement
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protection plan
5 1
is any good • could get any better • amazing • was one of the best things • good
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deal
6
good • incredible • awesome • not so big
shipping
5 1
paid for • all free • was fast • easy and covered • label the next day
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money
3 2
showed up in my paypal less than 12 hours • was reimbursed to me • good
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this company
5
highly recommend • not only has very friendly • helpful employees • recommend • unreservedly endorse
chromebook
5
for repair • has been successfully repaired • definitely purchasing a replacement warranty • inexpensive • within a day
communication
5
great • steady • was efficient • professional
refund
4 1
full
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value
4
great • is way better • got payment
laptop
37 64
been having some issues • without • died completely - repair shop could not fix • back within a week • fully covered • experienced problems • insure my recent • met its untimely death roughly a year later • moved onto my third device • started literally falling apart • was all of a sudden crashing • was like using a computer • out to see if there was anything to salvage • sent back was an i5 processor • broke • was covered • was still in warranty • was accidentally damaged • was not repairable • were never received by the repair depot
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computer
11 37
broke • was repaired • sent back quickly • fix • was not repairable • would be shipped back in 5 days • was never fixed • was wiped back to original with updates • would not buy • was all of a sudden crashing • was not crashing • was slower however • we originally sent to them • could not be repaired • ruined • sent me a box to mail his • stopped working • didn't have • repaired • died just two weeks
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screen
5 33
cracked • broke • wobbled for months • fails to work two weeks • shattered • began to fail • went bad • was flickering • repaired • damaged • started to freeze with horizontal lines • displayed internal creases • ended up with a crack running through it • not able to see anything • cracking • on my laptop cracked • ruined • issues • was failing • went blank
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battery
3 11
never tested • had gone bad • was repaired • was no different • bad • was not replaced • was not holding a charge • worked internally • still did not hold a charge • was never replaced • is my issue
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keyboard
1 5
was very greasy • doesn't work • does not work • on my laptop • repaired
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call
2 4
me back • me back again • squaretrade and a return • expecting a run-around
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tablet
3 3
was damaged • started shutting down • falls off in the highway
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apple
3 3
have horrible warranties • has re-engineered the design of the mac air hinge • would not pay for a repair
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warranties
2 3
crappy • is very common • extended
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hinge
1 3
broke • were broken • simply eroded
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questions asked
4
no