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Amazon Rating

SquareTrade 3-Year Laptop Accidental Protection Plan ($600-699.99)

We have analyzed 192 reviews and found:

24% of users say that: Product is good, is the best value, was a quick, get. Warranty is promised, was a wise investment, was woth every penny. Service is great, was unbelievable. Price are great, is very good, keep going up, is cheaper thatn best buy. 8% of users noticed that: Laptop was not repairable, were told to go to specifically, was unrepairable, don't have. Computer will be sent to fix this week, is still blinking, was already half out of warranty, was to be repaired in 3-5 business days. Screen was cracked, were cracked, can replace. Box will be sent.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
141 77
great • reasonable price • very helpful • is good • is the best value • easy • was a quick • easy experience resolving my issues with my laptop • professional • simply the best service • in for work • runs • get • had been responsive • kept • was policy and unbendable • last time • were super helpful • easy to deal with • matters
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warranty
17 9
extended • did get me the nearly $700 • is promised • with accidental damage • was a wise investment • highly recommend • on the replacement • full three years _after_ the mfgr's • good • square trade • great • was woth every penny • affordability • 6 items • very simple
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service
18 4
great • very impressed • excellent • easy • prompt • knowledgeable • few points • is great • wonderful • fast • amazing • friendly • completely satified • very happy • outstanding • was unbelievable
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price
17 4
great • reasonable • good • do love • are great • is very good • keep going up • is cheaper thatn best buy • were higher • seems very high • easy • can't beat • refunded • half
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squaretrade
15 6
thanks • returned my money • took good care • warranties • emailed a return lable • painless process • came through for me like a champ • has worked with me quickly • effciently to process my claims • is nothing short of awesome • did an excellent job • number 1 in its field • took care of it
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square trade
17 2
thanks • was great • come up with • has my back • is fast • efficient(did • did exactly what they advertised • is the most reasonable • will continue to use • just sent me a check • has made good • is worth purchasing • policy right away • thanx • great
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customer service
11 1
rep assured • extremely satisfied • was fast • was quick • easy • pain free • good • was very friendly • knowledgable • suportive • providing the best in customer care
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company
5 3
amazing • good • awesome • wonderful • is awesome
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repair
7
were flawless • quality issues • was taking so long • completed • place convenient • was completed • was good
warranties
5 2
is a nice bonus • ordered • are outstanding • friendly • are affordable
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coverage
7
great • is good • was more extensive • spill • good • is a lot more complex • same
process
7
is simple • was smooth • handled quickly • easily • was amazing • is pretty flawless • was handled via email with no problems
issue
5
very helpful • was resolved • was so loving • caring • was not addressed properly
experience
4 1
pleasant • good • started off well enough • great
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refund
3 2
full
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protection plan
3 1
confident • is well worth the cost • is a great feature
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communication
4
good • was excellent • was fast • professional
cost
3 1
is reasonable • more • was $129 for three years
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problem
3 1
no • never mind.fixed
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square trade warranty
4
thank • does what they say • i always purchase • recommend
print
4
fine • really fine
email
2 1
you what is needed • fairly quickly
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warrenty
3
easy to set up • is perfect for expensive equipement • is great
flag
2 1
colorful • green
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phone
2
confirms the damage • went above
transaction
3
super smooth • was smooth • no hassle
laptop
21 28
accidental damage • had something break • broke • not the one next • was not repairable • were told to go to specifically • repair shop to be evaluated • was unrepairable • fix • started to freeze up unpredictably • cannot even promise a repaired unit • ended up being jacked up • needed service • don't have • is causing some additional stress • hits the floor • as unrepairable • could not be economically repaired • plain shoddy work • was broken
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computer
10 22
in a few days • very hard • will be sent to fix this week • repaired • started blinking rapidly • back within 10 days • is still blinking • doesn't work right • was already half out of warranty • had a small fire • stopped working • was to be repaired in 3-5 business days • left without • accidentally dropped • do with my • still sits on my desk collecting dust • hasn't even been sent • had problems • was a sticky mess • totally dead
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screen
2 10
broke • cracks • needed to be ordered • was cracked • were cracked • can replace • cracked • started to blacken out • go totally blank
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box
2 4
slight hassle • did ship out • will be sent • no
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amazon
2 3
did not perform any due diligence • will not refund the sales tax • is marking it up
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shipping box
2 2
was sent out • no
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phone call
2 2
was told the same thing • not received anything except
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rep
2 2
long to get in • would call me back in a week
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part
2 2
not of best quality • we not readily available
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machine
2 2
was no longer being manufactured • pricey
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review
2 2
are false • is not as much about the quality of the product
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item
1 2
could not fix • was over a hundred dollars
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technician
1 2
did repair the body • would call me back
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claim
1 2
was closed because of inactivity • never had to file
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