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Amazon Rating
SquareTrade 3-Year Laptop Accidental Protection Plan ($350-399.99)
We have analyzed 145 reviews and found:
26% of users say that:Product is working great, was like one of those spider web looking crack, is approved, came back in perfect condition. Squaretrade has been helpful, has a strong reputation, was absolutely incredible, is the best. Service is great, is worth every penny. Claim was easy, were handled professionally, was processed and paid, was handled.8% of users noticed that:Laptop is unusable, was to get a warranty, was diagnosed quickly, was defective. Computer was fixed, was destroyed by water. Screen was fixed. Battery is not even stocked by asus.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
8552
great • glad • saves a lot of time • do everything possible not to cover your item • right • true • is working great • does not cover much • do not bother getting • offers against accidents • may be useful • was like one of those spider web looking crack • approved • is approved • came back in perfect condition • looks like you've got an issue • took nine • took me over an hour • buy • is no muss
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product
positive85
great • glad • saves a lot of time • do everything possible not to cover your item • right • true • is working great • does not cover much • do not bother getting • offers against accidents • may be useful • was like one of those spider web looking crack • approved • is approved • came back in perfect condition • looks like you've got an issue • took nine • took me over an hour • buy • is no muss • no fuss • ok for portection • i will never need • good • is stated on page seven of nine on their website • are light years ahead of the competition • was in • afford • officemax for return by fedex • walked me through the process • explained everything clearly • was a year old • is much better to have it • took two days longer • includes the shipping both ways • was needed • did • are excellent • are great to deal with • a very high rating • was processed immediately • was the best decision • was one of the easiest things • tested • always been hassle free • was better than i imagined • time i added a two year warranty • was the best choice • will be better • was quite easy • was something special • was the heart and soul of my life • absolutely paid off • nor had any reason • did have some buzz • looks like amazon • 5 stars • allowed me to purchase a replacement without financial burden • are always offering coupons • far exceeded my expectations • amazing • easy to have your receipt stored • were asking me • have been top notch with their response • back working like new • was too good • confidently recommend • is truly customer service • was my first claim • were extremely helpful
negative52
repaired • somewhere to be repaired • wasn't to specs needed • has now been 3 months • no credit has been issued • not consider • just cracked • was a small crack • fix • was kind of heartbreaking • took about maybe a month • totally ignore requests for refund • never have to use • would take two days to process my receipt upload • took two weeks • did not look at the port • never did that before i sent it • fixed • replaced the damaged item • will not let me use • easier to process the claims • received it about 4 weeks • was totaled in shipping • should have given a warning • would never have to use • was too late • turns out my computer • didn't even have to pay to ship • could not be fixed • they refund the money • was a waste of money • broke • had died • was resolved very quickly • was covered • you never know • developed problems • back • out expecting a very painful process • failed • was not repairable • literally cracked underneath • quit working • rejected • turns out - batteries • is a little misleading • had splotches • started to mess-up with keyboard amd power problem • came down to it • would not print some things properly • was not a laptop
squaretrade
256
definitely recommend • has been helpful • professional • highly recommending • would recommend • handles claims • has a strong reputation • had a check for the full cost • by friday evening • giving me my purchase price back • emailed a copy • recommend • was absolutely incredible • is the best • has more than paid • best warranty • two of our laptops • processed the claim • big way • a big thumbs up
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squaretrade
positive25
definitely recommend • has been helpful • professional • highly recommending • would recommend • handles claims • has a strong reputation • had a check for the full cost • by friday evening • giving me my purchase price back • emailed a copy • recommend • was absolutely incredible • is the best • has more than paid • best warranty • two of our laptops • processed the claim • big way • a big thumbs up • was easy to use • quick to respond to my claim • highly recommend • is the best insurance • was efficient
negative6
completely fails to deliver • purchased 20 warranties • got an american talking rep • quickly issued a box • reimbursed me immediately • with accidental damage for 3 years
service
16
excellent • great • is great • very fast • professional • is worth every penny • fantastic • very effecient • prompt • recognized
warranty
95
extended • went with it~ • reliable • i've purchased from them • most responsive • definitely buy • glad • want
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warranty
positive9
extended • went with it~ • reliable • i've purchased from them • most responsive • definitely buy • glad • want
negative5
didn't check • used to fix a failed laptop • goes wrong • long • will never purchase
claim
91
was easy • smooth • were handled professionally • extremely quickly • was processed and paid • was handled • would be repaired • filled out • was approved
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claim
positive9
was easy • smooth • were handled professionally • extremely quickly • was processed and paid • was handled • would be repaired • filled out • was approved
negative1
was covered
price
61
is right • i was expecting more • is great • great • was refunded • full original
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price
positive6
is right • i was expecting more • is great • great • was refunded • full original
negative1
cant beat
square trade
43
best experience • thanks • several warranties • is the way to go
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square trade
positive4
best experience • thanks • several warranties • is the way to go
negative3
no software issues • couldn't repair • problem
process
6
was very simple • timely • very simple • painless • simple • so easy
coverage
42
is good • is great • look for • better
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coverage
positive4
is good • is great • look for • better
negative2
doesn't like • water damage
review
32
power • sounded reliable • good
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review
positive3
power • sounded reliable • good
negative2
bad • didn't see
customer service
5
was also nice • has been good • great • excellent • efficent
company
5
was excellent • will be good to work with • great • deserves the greatest service rewards • 6 warranties
deal
4
good • very easy
phone call
4
was easily corrected • did it all • quickly • painlessly
insurance
4
great • good • seem very reasonable • generous
rep
3
was courteous • professional • very efficient
netbook
3
off amazon a year and a half ago • back into them • at less than half the cost
email
21
almost immediately • requesting for copy of the receipt
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email
positive2
almost immediately • requesting for copy of the receipt
negative1
no
issue
3
no • is more with toshiba
experience
3
great • extremely pleased
box
3
approved • shipping label • arrived thursday night
electronic purchase
2
insured every • don't cheat yourself by making any
warranty service
2
fro • easy
warrenty
2
good • for less than 100 bucks
laptop
419
fixed • is unusable • haven't been able to use • beyond the warranty amount covered • returned • back • had boot up problems • had a similar hardware error • did not work • goes kaput • was to get a warranty • cartwheeled down my driveway • went belly up • was diagnosed quickly • was defective • off • was repaired • was no longer working
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laptop
positive4
knocked my • was shot • for work and school • like
negative19
fixed • is unusable • haven't been able to use • beyond the warranty amount covered • returned • back • had boot up problems • had a similar hardware error • did not work • goes kaput • was to get a warranty • cartwheeled down my driveway • went belly up • was diagnosed quickly • was defective • off • was repaired • was no longer working
computer
512
back in about a week and half • out to be fixed • replace • omitted any warnings • was fixed • repaired • covered • was destroyed by water • ruined • reinbursed me the money • started locking up • turns out to be a resale
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computer
positive5
worked fine • common these days • without buying the protection this affords • thank goodness • was back in good working order within a week
negative12
back in about a week and half • out to be fixed • replace • omitted any warnings • was fixed • repaired • covered • was destroyed by water • ruined • reinbursed me the money • started locking up • turns out to be a resale
screen
28
fixed • was fixed • flickers on and off • broke on my computer • went • failure • touched • starting going out
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screen
positive2
handled my claim beautifully • extremely professional
negative8
fixed • was fixed • flickers on and off • broke on my computer • went • failure • touched • starting going out
toshiba
13
wants me to send it • back to their repair deopot • a big thumbs down
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toshiba
positive1
purchased for my son from office depot
negative3
wants me to send it • back to their repair deopot • a big thumbs down
ipad
2
same problem • took an accidental bath in the kitchen sink
phone
3
no wait • not accomplishing anything • off ebay
tablet
11
would not start back up
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tablet
positive1
thrive
negative1
would not start back up
refund
11
quicker
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refund
positive1
full
negative1
quicker
trade
11
has your back
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trade
positive1
protect your investments
negative1
has your back
battery
2
went dead - netbook • is not even stocked by asus
keyboard
2
was replaced • quit working
repair
2
took around 2 days • got complicated
system
2
lost • was beyond repair
this product
2
didn't even get to use • avoid
laptop screen
2
got cracked • broke
receipt
2
bought the item • acknowledged
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