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Amazon Rating

SquareTrade 3-Year Laptop Accidental Protection Plan ($700-799.99)

We have analyzed 124 reviews and found:

5% of users say that: Squaretrade has consistently been positive, will simply take your money, have been very positive, is like mrsa. Square trade is positively evil. Customer service is trained to make it as difficult as possible, was 5 star, was simple. Service was very prompt. 24% of users noticed that: Product was unacceptable, was in fact dead, was probably dead, has never been right. Laptop working, was on."ahhh, is never really in any danger, has been spent in route. Computer was told i would have to send, is not working properly. Warranty will expire before service is rendered, will not buy, was due to expire soon.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

squaretrade
11 9
has consistently been positive • only good • best thing • what good customer service • will simply take your money • have been very positive • not guaranteed repairs • won't honor their own guarantee • is like mrsa • was easy to deal • is the best company
square trade
7 6
took care of the work quickly • is positively evil • absolutely superb • did respond properly • $699.99 • thanks • paid off
customer service
8 2
best • is trained to make it as difficult as possible • adequate • was 5 star • great • was simple • easily accessible
price
7
small • good • fair • reasonable • was good • full purchase • are extremely reasonable
company
3 2
has been very user friendly • got right with me • has to be responsible for moving it
claim
5
was simple enough • easy to file • worth the money • need to file • was being processed
coverage
3 1
good • adequate • is for 800
experience
4
very good • have been very good • is mainly on how the whole electronic warranty • easy
process
4
was great • fixed • returned in less than a week • haven't had any issues
shipping label
2 1
sent me regular updates • sent a new
protection
3
great • is nice to have • eliminate that worry
amazon
3
was amazing • has smaller increments • inserted
whole process
3
was very fast • convenient • was well done
product
85 91
hope i never have to use • was unacceptable • no other options • really bad • was in fact dead • was probably dead • has never been right • restarts randomly • is painfully slow • i needed to file a new repair order • wouldn't let me submit the repair order • told me to contact someone • just my spaced-out klutziness • come back • totally reset my system • wiped all my files and updated windows • is a total pain • not a a square deal • would stop again • wasn't a problem
laptop
12 28
repaired • damaged • most likely not usable • would shut off unexpectedly • not enough • working • was on.ahhh • dried up the mess • is never really in any danger • recently died • could not be repaired • fixed back • didn't even belong to my • hard drive • after slipping on the ice • has been spent in route • break • was never scanned by ups • was defective • cost me a lot of money
computer
8 12
would not allow you to pick up • suffered a lot of smoke damage • access to a few windows • still turned off within an hour of having received • everywhere • longer than 15 days • could not fix • do not buy • unable to work • was told i would have to send • is not working properly • wouldn't close down one day
warranty
6 10
cancelled my • sold me through amazon • three different times • cannot buy • would have covered it • will expire before service is rendered • will not buy • paying out • was due to expire soon • i will never need to
screen
1 6
cracked • dirty • was still loose • was deemed unrepairable within 72 hours • fixed • ended up cracking
service
4 4
furious • will take 5 days to week • very upset • poor
call
2 3
didn't receive • would invoke the repair depot • you will never receive
monitor
3
malfunction • began to dim intermittently • had replaced
repair
3
above cost $586 dollars • has scuttled the functionality • took 'a little longer
money back
3
didn't ask • not received • not all
funds transfer
1 2
would not be initiated • would take place the same day
problem
1 2
repeated itself • wasn't fixed
fix
1 1
lack
savings
1 1
did not achieve sufficient
phone
1 1
not replace
mailing label
1 1
had to be sent by the service bureau
browser
2
removed • reset all my security
email
1 1
hour
return package
1 1
didn't charge for shipping
this company
2
absolutely horrible • extremely disappointed
hardrive
2
back into my device • replace
warranty service
2
incredibly inefficient • better
battery
1 1
was not the problem
it back
2
couldn't afford to send • haven't received
drive
2
was dead • smashed my hard
adapter
2
didn't help either • bad
trade
1 1
will not buy square