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Amazon Rating

SquareTrade 3-Year Laptop Accidental Protection Plan ($900-999.99)

We have analyzed 94 reviews and found:

22% of users say that: Product has been off for repair four times in four years, is one warranty, is offered from square trade, will add. Squaretrade is taking care of the issue, has very little invested, was quick, is twofold. Square trade has been a lifesaver, is awesome, looked at my claim. Service was fast. 9% of users noticed that: Laptop get jostled, was damaged, was sent back to me, was sitting on the seat of my truck. Computer was sent back with the first problem resolved, was damaged on or about 3/28/2017. Screen was cracked. Items are repaired.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

product
79 62
has been off for repair four times in four years • in on time • took me five minutes • use • is one warranty • repair very quickly • is offered from square trade • will add • was sold to me • every day for business • has already been several weeks • took about a month to finally get it • back about a week later • runs games • i had enough • was still in effect • in hand • fully functioning just 10 days • somewhat better repaired • restarting without warning
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squaretrade
12 6
is taking care of the issue • very happy • has very little invested • was quick • is twofold • repaired it quickly • was very pleasant • is the best thing • is great • will certainly use • always be a • thanks
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square trade
9
has been a lifesaver • bravo • brings a real • lived up to their promise • comes in • is awesome • looked at my claim • highly recommend • definitely rocks
warranty
5 4
extended • 62.99 • protect me against any problems • good • diminishes with your repair claims
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service
7 1
thorough • only when need to make claims • great • fair • fast • was fast • excellent
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coverage
3 2
is now cut in half • accidental • recommend
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customer service
4
is helpful • friendly • disappeared • rep patiently
claim
2 1
fairly easy • was easy
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deal
3
great
plan
3
assured me • better • good
staff
3
was informative • friendly • very helpful
website
3
easy to use • is very well organized
rep
2 1
very helpful • resolved my issue
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satisfaction
2
zero • never had any
prices
2
great • affordable
accidental plan
2
is very fair • inexpensive
process
2
was very smooth • was a breeze
everything
2
was easy • great
purchase
2
always a wise • full
phone service
2
is both helpful • polite
insurance
2
great • no hassle way to handle the claim
laptop
12 23
get jostled • worn out in my house • was damaged • was sent back to me • was sitting on the seat of my truck • repair on nye • still wouldn't work • useless • crippled • again for repair • found nothing • came back unrepaired the second time • was overheating • repaired • was repaired • is a bit expensive • broke it severely • for the necessary repair • wouldn't do the same thing • hard drive crashed
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computer
9 14
fix • wound up being returned in a condition • slowed down • was sent back with the first problem resolved • did while repairing • broke • no longer able to fix • broke my • was damaged on or about 3/28/2017 • goes back for another repair later • broke and needed service • contacted them about my • issued me a complete refund of the $344.00
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repair
2 4
would have cost $475 at the apple store • zero • did something • lengthy
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screen
2 4
cracked • was cracked • going dark • still occassionally lost its touch ability
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items
1 2
are repaired • nothing to repair
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company
1 2
had failed twice to repair your laptop • tries to make you give up
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gpu
3
would no longer show up in device manager • could not find • is non-repairable
limitation
2
is not described in the amazon listing • is a coverage limit
mouse-pad
2
still stuck • stuck
phone
1 1
did not contact
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amount
2
partial • after much pulling of teeth
off
1 1
no pass
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hardware issue
1 1
told me
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warranties
1 1
are worthless
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this time
2
did nothing • is to high
reseated cables
1 1
reworked solder joints
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back
1 1
never heard
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this plan
1 1
is useless
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apple
2
flat rate • will work hard