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Amazon Rating
TracFone Samsung Galaxy J3 Luna Pro 4G LTE Prepaid Smartphone with Amazon Exclusive Free $40 Airtime Bundle
We have analyzed 394 reviews and found:
35% of users say that:Phone works great, is great, works, is perfect. Product was a good deal, works great, works well, is like pulling teeth. Tracfone has been perfect for my son, have no plans to change that, has completely upgraded, is a good carrier. Screen is bright, are familiar to me, is large, is much more colorful.2% of users noticed that:Battery was not removable, can be replaced. Samsung is aware of and the only solution, will not buy. Speakerphone is on the side. Carrier is horrible.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
phone
23771
great • nice • good • works great • excellent • like • is great • loves • really good • very good • awesome • very pleased • i like • works • love • very nice • wonderful • best • is perfect • smart
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phone
positive237
great • nice • good • works great • excellent • like • is great • loves • really good • very good • awesome • very pleased • i like • works • love • very nice • wonderful • best • is perfect • smart • worked fine • worked • were previously paid • do everything • would be better this time • great basic • is fine • came with minutes • is totally worth • had to order • works perfectly • well • recommend • was shipped correctly • is easy to use • five stars • work with amazon • much happier • very functional • really enjoying • is vey easy to use • quality • works great nice • very quickly • is very easy to use • very great • lots of features • no brainer • was tolerable • is the best phone • had two previous • fantastic • came in great condition • lot • for my son • does what i bought it to do • nice enough • picked • is well worth the price • works fine • is a huge upgrade • will be great for you • works awesome • really likes • was very nice • smooth as silk • is good • has met or exceeded expectations • came with minutes included • looks great
negative71
didn't want • will not activate • lost • temporary • total ripoff • only a few months • completely reset • never had a smart • bad • not sure • is a little large • wasnt able to be activated • without a card • does not send phone messages • would be reduced to half price • problems • unresolved • not too smart • did not even work • will run out of minutes/data • has been activated by tracfone • awful • hate • was overheating • does not do that • is no joke • didn't do that • have not been able to use • virus • not staying clean or reseting • picks up wifi • did not get the prepaid minutes • was slow reacting • got lost • to work • is not sending or receiving sms texts • switch over • left • chirped and dinged • doesn't triple your added minutes • fixed • not a smart • does not offer this feature • will redo it • is hard for me to rate • was up • working 10 minutes • is about the bundled minutes • still isn't activated • by turning the phone off • separate directory • off remove the battery • away from your ear • go into screensave mode • was so slow • quit after 1 week.tried to buy insurance • took less than 5 mins • really dislike • won't seem to work properly • lags really badly • doesn't do any of these things • useless • did not have minutes • had never even been activated to begin with the day prior • i had wouldn't work • did turn on • shut off unexpectedly 2 times • restart • got water in • for one week
product
22980
love • good • fast • easy to use • was a good deal • works great • loves • works well • like • very pleased • does everything • great • not bad • is like pulling teeth • worked well • wonderful • is perfect for me • from another source • a easy enjoyable instrument to use • worked better
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product
positive229
love • good • fast • easy to use • was a good deal • works great • loves • works well • like • very pleased • does everything • great • not bad • is like pulling teeth • worked well • wonderful • is perfect for me • from another source • a easy enjoyable instrument to use • worked better • really works good • loving • was $50 for prime day • is preloaded on the phone • is super fast • ’s fast • very easy to learn to use • i needed • works as described • easy to hear ringing • huge upgrade • is a great value • took basically an entire team of indians working out of a call center • was semi-stressful • was easy to asemble • got a good gripe • about 1/4 in shorter • got a good fill • all working • good option • even better • is the deal • professional • more i use • is easy to use • is made for shorter distances and selfies • was well worth • was pretty much brand new • offers more modern features • bargain for the priceif • easy so far • is nice for the price • should be good • came in a box labled for a $15 bundle • does most everything • works better • is certainly an improvement • deserves 0 stars • is pretty good stuff • was on sale for $ • looks more profesional • runs fast • was a replacement for a motorola • works with my moviepass • is quickly responsive • syncs with my tablet • gift to my tween daughter • is perfect • is their first smartphone • easy
negative80
can only run the android 6.0.1 • doesn't have the best camera • isn't triple minute capable- • back • not sure how to follow up • no way to send • very puzzling • will not work in that country • was intended to be a gift • could not be activated • had no way of protesting • did not come with a card • couple of hours • for pornography • was too slow • took over 12 hours • is stuck on some foreign language • cannot get • ever lost • broken • was supposed to • was pre-loaded • isn't it • is constantly showing pop up ads • sometimes moves off the screen • needs data to be cleaned • cheaper at retailer couple months • is an extreme inconvenience • turns out something was wrong • will be less than $10 a month • not like a physical card • slow and lags • too small • misspells everything • didn't drop • up • will not wirelessly charge • not able to use • had trouble with • filled up and cache/data • constantly on wifi • doesn't say pro • is a bit more awkward to carry • hasn't made a difference to me • will only use data • doesn't seem too difficult • did not appear automatically • say the minutes included in the bundle expired after 60 days • no use • not just pushing • nothing to compare • is a bit difficult to place • won't allow me to now • has way too little memory • comes locked • for a couple of days • light hits • is not a physical card • hate • cut • was supposed to come with • has become frustrating • was very disappointing • reroute • seemed like a joke • wasn't • stopped working • doesn't include one • takes almost a minute to come on • a mess
tracfone
2015
has been perfect for my son • no fault • best • really easy • very fast • forever • have no plans to change that • has completely upgraded • wants great options • affordable plans • doesn't have unlimited • good • upgrade • helped me out online • is a good carrier • no problem transferring minutes • multiple • ran out of space • thank you • upgraded
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tracfone
positive20
has been perfect for my son • no fault • best • really easy • very fast • forever • have no plans to change that • has completely upgraded • wants great options • affordable plans • doesn't have unlimited • good • upgrade • helped me out online • is a good carrier • no problem transferring minutes • multiple • ran out of space • thank you • upgraded
negative15
needs to sell day/month cards • did contact me a week later • had some issues • was replacing • slow • has not fixed • cannot fix a login issue • couldn't use straight talk or verizon • felt worse • users out • caused problems • do not recommend • gave me a hard time activating it • has no unlimited plans • locked
screen
1812
bright • big • crystal clear • is bright • great • nice larger • larger • super bright • inch • are familiar to me • is large • large • easy to use • is much more colorful • sized • easy to read • nice
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screen
positive18
bright • big • crystal clear • is bright • great • nice larger • larger • super bright • inch • are familiar to me • is large • large • easy to use • is much more colorful • sized • easy to read • nice
negative12
fades too quickly • was chinese • unlock • not before • shot • will scratch as easily • should come on • not 1st • is barely bigger than 4.5 • shattered with one drop • completely shattered
price
263
great • good • nice • works good • reasonable • was right • incredibly pleased • very decent • pretty good • very reasonable • i am beyond impressed • can't beat • was $70 plus change • listed in my cart was $99 • is $80 • right • easy to navigate
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price
positive26
great • good • nice • works good • reasonable • was right • incredibly pleased • very decent • pretty good • very reasonable • i am beyond impressed • can't beat • was $70 plus change • listed in my cart was $99 • is $80 • right • easy to navigate
negative3
is almost silly • won't kill the bank account • not beat
camera
133
is decent • excellent • is perfect • is good • sound • great • won't be getting cinematographic shots • is okay • not great • takes great pics • seems adequate for casual shooting • ok not great
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camera
positive13
is decent • excellent • is perfect • is good • sound • great • won't be getting cinematographic shots • is okay • not great • takes great pics • seems adequate for casual shooting • ok not great
negative3
gets frozen in one mode • not sure • is subpar
battery life
142
great • seems to be great • longer • is much improved • outstanding • is pretty impressive • so much better • big difference • is very good • very good • charges quickly • long • is great
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battery life
positive14
great • seems to be great • longer • is much improved • outstanding • is pretty impressive • so much better • big difference • is very good • very good • charges quickly • long • is great
negative2
seems really short • bad
deal
12
great • good • best • super great • amazing
feature
10
great • has some other new • offers sufficient • is enjoying • many • super • nice • prefer many
display
91
great • nice large • bright • vibrant • sound • good • is much clearer • takes better pictures with the camera • is pretty with good contrast and color
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display
positive9
great • nice large • bright • vibrant • sound • good • is much clearer • takes better pictures with the camera • is pretty with good contrast and color
negative1
was getting so dim
smartphone
82
full-fledged • inexpensive • works like the some of the higher priced versions • budget • are going • best • excellent • 1000
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smartphone
positive8
full-fledged • inexpensive • works like the some of the higher priced versions • budget • are going • best • excellent • 1000
negative2
instead of reading at night • could be acquired for so little money
service
54
is good • worth • great • got 2 free
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service
positive5
is good • worth • great • got 2 free
negative4
sketchy • would not continue • did not want unlimited • haven't activated
minutes
53
were added • new minutes tripled • keep rolling over as long • extra • working
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minutes
positive5
were added • new minutes tripled • keep rolling over as long • extra • working
negative3
don't want to keep adding • transferring • extra
data
71
supposed to get • minutes • 0.3 gig • ahead of time • were added • minor • should be on the new card
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data
positive7
supposed to get • minutes • 0.3 gig • ahead of time • were added • minor • should be on the new card
negative1
wasn’t there
this phone
52
love
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this phone
positive5
love
negative2
do not get • hate
everything
6
is there you need • runs smoothly • went ok • transferred over the first time • works great • you need to activate
size
6
nice • good • is better for one handed use • right • is great
text
51
every 30 days(waste of money • supposed to get • 1500 • will do internet • few
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text
positive5
every 30 days(waste of money • supposed to get • 1500 • will do internet • few
negative1
accidentally learned
picture
5
are clear • great • decent • seem to come out clearly • takes great
performance
5
great • has good • without sacrificing • seems pretty good • no slow downs
package
41
better star rating • very pleased • terrific • came as described
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package
positive4
better star rating • very pleased • terrific • came as described
negative1
is not complete without a tracfone sim card
set up
41
very easy • very easy to navigate • was super simple • easy
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set up
positive4
very easy • very easy to navigate • was super simple • easy
negative1
was a little hard
app
31
with no problems • are useful • many good
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app
positive3
with no problems • are useful • many good
negative1
was available to be moved to the sd card
videos
31
with no problems • takes great • high quality
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videos
positive3
with no problems • takes great • high quality
negative1
was watching said
batteries
31
two 5880 mah • wide • extra
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batteries
positive3
two 5880 mah • wide • extra
negative1
non-removable
purchase
4
great • easy and fast • was satisfactory
memory
31
offers sufficient • larger • expand
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memory
positive3
offers sufficient • larger • expand
negative1
is not going to be adequate
quality
4
solid • high • lower • pretty good
smart phone
4
very good • nice little • good entry level • good basic
buy
4
best • good • great • at your own risk
battery
912
replace • removeable • issue was a game changer • spare • charge • was not removable • can be replaced • cannot be changed by owner • remove • nearly dead • died
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battery
positive9
replaceable • is good • removeable • much more compact • lighter • holds • change • is good enough
negative12
replace • removeable • issue was a game changer • spare • charge • was not removable • can be replaced • cannot be changed by owner • remove • nearly dead • died
samsung
56
is aware of and the only solution • very disappointed • wouldn't stop me • doesn't have any lights • second slower • will not buy
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samsung
positive5
works flawlessly • doesn't burn up the battery so quickly • is so much better • has great free backgrounds and wallpaper • better
negative6
is aware of and the only solution • very disappointed • wouldn't stop me • doesn't have any lights • second slower • will not buy
customer service
55
poor • did not like to deal • terrible • is hard to understand • is terrible
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customer service
positive5
was great • great • was amazing • did the rest • has improved
negative5
poor • did not like to deal • terrible • is hard to understand • is terrible
amazon
33
is to blame • many times • came to the rescue
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amazon
positive3
had to contact • raised the price • thank you
negative3
is to blame • many times • came to the rescue
airtime card
5
did not get my “free • no • would be included in the package • no actual • did not arrive2
problem
22
was addressed • has not been fixed
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problem
positive2
no
negative2
was addressed • has not been fixed
wifi
22
constantly • you don't need to use the data
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wifi
positive2
is great • works with
negative2
constantly • you don't need to use the data
sound
13
is..,garbage • very blatty • tinny
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sound
positive1
great picture
negative3
is..,garbage • very blatty • tinny
speakerphone
13
is on the side • not the back • i have hearing issues
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speakerphone
positive1
best
negative3
is on the side • not the back • i have hearing issues
phone call
22
many • included calls place
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phone call
positive2
resolved problem • are clear
negative2
many • included calls place
Hey, that functionality is in development right now.