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Amazon Rating

TracFone Samsung Galaxy J3 Luna Pro 4G LTE Prepaid Smartphone with Amazon Exclusive Free $40 Airtime Bundle

We have analyzed 394 reviews from Amazon and found:

35% of users say that: Phone works great, is great, works, is perfect. Product was a good deal, works great, works well, is like pulling teeth. Tracfone has been perfect for my son, have no plans to change that, has completely upgraded, is a good carrier. Screen is bright, are familiar to me, is large, is much more colorful. 2% of users noticed that: Battery was not removable, can be replaced. Samsung is aware of and the only solution, will not buy. Speakerphone is on the side. Carrier is horrible.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

phone
237 71
great, nice, good, works great, excellent, like, is great, loves, really good, very good, awesome, very pleased, i like, works, love, very nice, wonderful, best, is perfect, smart
phone
positive 237
great, nice, good, works great, excellent, like, is great, loves, really good, very good, awesome, very pleased, i like, works, love, very nice, wonderful, best, is perfect, smart, worked fine, worked, were previously paid, do everything, would be better this time, great basic, is fine, came with minutes, is totally worth, had to order, works perfectly, well, recommend, was shipped correctly, is easy to use, five stars, work with amazon, much happier, very functional, really enjoying, is vey easy to use, quality, works great nice, very quickly, is very easy to use, very great, lots of features, no brainer, was tolerable, is the best phone, had two previous, fantastic, came in great condition, lot, for my son, does what i bought it to do, nice enough, picked, is well worth the price, works fine, is a huge upgrade, will be great for you, works awesome, really likes, was very nice, smooth as silk, is good, has met or exceeded expectations, came with minutes included, looks great
negative 71
didn't want, will not activate, lost, temporary, total ripoff, only a few months, completely reset, never had a smart, bad, not sure, is a little large, wasnt able to be activated, without a card, does not send phone messages, would be reduced to half price, problems, unresolved, not too smart, did not even work, will run out of minutes/data, has been activated by tracfone, awful, hate, was overheating, does not do that, is no joke, didn't do that, have not been able to use, virus, not staying clean or reseting, picks up wifi, did not get the prepaid minutes, was slow reacting, got lost, to work, is not sending or receiving sms texts, switch over, left, chirped and dinged, doesn't triple your added minutes, fixed, not a smart, does not offer this feature, will redo it, is hard for me to rate, was up, working 10 minutes, is about the bundled minutes, still isn't activated, by turning the phone off, separate directory, off remove the battery, away from your ear, go into screensave mode, was so slow, quit after 1 week.tried to buy insurance, took less than 5 mins, really dislike, won't seem to work properly, lags really badly, doesn't do any of these things, useless, did not have minutes, had never even been activated to begin with the day prior, i had wouldn't work, did turn on, shut off unexpectedly 2 times, restart, got water in, for one week
product
229 80
love, good, fast, easy to use, was a good deal, works great, loves, works well, like, very pleased, does everything, great, not bad, is like pulling teeth, worked well, wonderful, is perfect for me, from another source, a easy enjoyable instrument to use, worked better
product
positive 229
love, good, fast, easy to use, was a good deal, works great, loves, works well, like, very pleased, does everything, great, not bad, is like pulling teeth, worked well, wonderful, is perfect for me, from another source, a easy enjoyable instrument to use, worked better, really works good, loving, was $50 for prime day, is preloaded on the phone, is super fast, ’s fast, very easy to learn to use, i needed, works as described, easy to hear ringing, huge upgrade, is a great value, took basically an entire team of indians working out of a call center, was semi-stressful, was easy to asemble, got a good gripe, about 1/4 in shorter, got a good fill, all working, good option, even better, is the deal, professional, more i use, is easy to use, is made for shorter distances and selfies, was well worth, was pretty much brand new, offers more modern features, bargain for the priceif, easy so far, is nice for the price, should be good, came in a box labled for a $15 bundle, does most everything, works better, is certainly an improvement, deserves 0 stars, is pretty good stuff, was on sale for $, looks more profesional, runs fast, was a replacement for a motorola, works with my moviepass, is quickly responsive, syncs with my tablet, gift to my tween daughter, is perfect, is their first smartphone, easy
negative 80
can only run the android 6.0.1, doesn't have the best camera, isn't triple minute capable-, back, not sure how to follow up, no way to send, very puzzling, will not work in that country, was intended to be a gift, could not be activated, had no way of protesting, did not come with a card, couple of hours, for pornography, was too slow, took over 12 hours, is stuck on some foreign language, cannot get, ever lost, broken, was supposed to, was pre-loaded, isn't it, is constantly showing pop up ads, sometimes moves off the screen, needs data to be cleaned, cheaper at retailer couple months, is an extreme inconvenience, turns out something was wrong, will be less than $10 a month, not like a physical card, slow and lags, too small, misspells everything, didn't drop, up, will not wirelessly charge, not able to use, had trouble with, filled up and cache/data, constantly on wifi, doesn't say pro, is a bit more awkward to carry, hasn't made a difference to me, will only use data, doesn't seem too difficult, did not appear automatically, say the minutes included in the bundle expired after 60 days, no use, not just pushing, nothing to compare, is a bit difficult to place, won't allow me to now, has way too little memory, comes locked, for a couple of days, light hits, is not a physical card, hate, cut, was supposed to come with, has become frustrating, was very disappointing, reroute, seemed like a joke, wasn't, stopped working, doesn't include one, takes almost a minute to come on, a mess
tracfone
20 15
has been perfect for my son, no fault, best, really easy, very fast, forever, have no plans to change that, has completely upgraded, wants great options, affordable plans, doesn't have unlimited, good, upgrade, helped me out online, is a good carrier, no problem transferring minutes, multiple, ran out of space, thank you, upgraded
tracfone
positive 20
has been perfect for my son, no fault, best, really easy, very fast, forever, have no plans to change that, has completely upgraded, wants great options, affordable plans, doesn't have unlimited, good, upgrade, helped me out online, is a good carrier, no problem transferring minutes, multiple, ran out of space, thank you, upgraded
negative 15
needs to sell day/month cards, did contact me a week later, had some issues, was replacing, slow, has not fixed, cannot fix a login issue, couldn't use straight talk or verizon, felt worse, users out, caused problems, do not recommend, gave me a hard time activating it, has no unlimited plans, locked
screen
18 12
bright, big, crystal clear, is bright, great, nice larger, larger, super bright, inch, are familiar to me, is large, large, easy to use, is much more colorful, sized, easy to read, nice
screen
positive 18
bright, big, crystal clear, is bright, great, nice larger, larger, super bright, inch, are familiar to me, is large, large, easy to use, is much more colorful, sized, easy to read, nice
negative 12
fades too quickly, was chinese, unlock, not before, shot, will scratch as easily, should come on, not 1st, is barely bigger than 4.5, shattered with one drop, completely shattered
price
26 3
great, good, nice, works good, reasonable, was right, incredibly pleased, very decent, pretty good, very reasonable, i am beyond impressed, can't beat, was $70 plus change, listed in my cart was $99, is $80, right, easy to navigate
price
positive 26
great, good, nice, works good, reasonable, was right, incredibly pleased, very decent, pretty good, very reasonable, i am beyond impressed, can't beat, was $70 plus change, listed in my cart was $99, is $80, right, easy to navigate
negative 3
is almost silly, won't kill the bank account, not beat
camera
13 3
is decent, excellent, is perfect, is good, sound, great, won't be getting cinematographic shots, is okay, not great, takes great pics, seems adequate for casual shooting, ok not great
camera
positive 13
is decent, excellent, is perfect, is good, sound, great, won't be getting cinematographic shots, is okay, not great, takes great pics, seems adequate for casual shooting, ok not great
negative 3
gets frozen in one mode, not sure, is subpar
battery life
14 2
great, seems to be great, longer, is much improved, outstanding, is pretty impressive, so much better, big difference, is very good, very good, charges quickly, long, is great
battery life
positive 14
great, seems to be great, longer, is much improved, outstanding, is pretty impressive, so much better, big difference, is very good, very good, charges quickly, long, is great
negative 2
seems really short, bad
deal
12
great, good, best, super great, amazing
feature
10
great, has some other new, offers sufficient, is enjoying, many, super, nice, prefer many
display
9 1
great, nice large, bright, vibrant, sound, good, is much clearer, takes better pictures with the camera, is pretty with good contrast and color
display
positive 9
great, nice large, bright, vibrant, sound, good, is much clearer, takes better pictures with the camera, is pretty with good contrast and color
negative 1
was getting so dim
smartphone
8 2
full-fledged, inexpensive, works like the some of the higher priced versions, budget, are going, best, excellent, 1000
smartphone
positive 8
full-fledged, inexpensive, works like the some of the higher priced versions, budget, are going, best, excellent, 1000
negative 2
instead of reading at night, could be acquired for so little money
service
5 4
is good, worth, great, got 2 free
service
positive 5
is good, worth, great, got 2 free
negative 4
sketchy, would not continue, did not want unlimited, haven't activated
minutes
5 3
were added, new minutes tripled, keep rolling over as long, extra, working
minutes
positive 5
were added, new minutes tripled, keep rolling over as long, extra, working
negative 3
don't want to keep adding, transferring, extra
data
7 1
supposed to get, minutes, 0.3 gig, ahead of time, were added, minor, should be on the new card
data
positive 7
supposed to get, minutes, 0.3 gig, ahead of time, were added, minor, should be on the new card
negative 1
wasn’t there
this phone
5 2
love
this phone
positive 5
love
negative 2
do not get, hate
everything
6
is there you need, runs smoothly, went ok, transferred over the first time, works great, you need to activate
size
6
nice, good, is better for one handed use, right, is great
text
5 1
every 30 days(waste of money, supposed to get, 1500, will do internet, few
text
positive 5
every 30 days(waste of money, supposed to get, 1500, will do internet, few
negative 1
accidentally learned
picture
5
are clear, great, decent, seem to come out clearly, takes great
performance
5
great, has good, without sacrificing, seems pretty good, no slow downs
package
4 1
better star rating, very pleased, terrific, came as described
package
positive 4
better star rating, very pleased, terrific, came as described
negative 1
is not complete without a tracfone sim card
set up
4 1
very easy, very easy to navigate, was super simple, easy
set up
positive 4
very easy, very easy to navigate, was super simple, easy
negative 1
was a little hard
app
3 1
with no problems, are useful, many good
app
positive 3
with no problems, are useful, many good
negative 1
was available to be moved to the sd card
videos
3 1
with no problems, takes great, high quality
videos
positive 3
with no problems, takes great, high quality
negative 1
was watching said
batteries
3 1
two 5880 mah, wide, extra
batteries
positive 3
two 5880 mah, wide, extra
negative 1
non-removable
purchase
4
great, easy and fast, was satisfactory
memory
3 1
offers sufficient, larger, expand
memory
positive 3
offers sufficient, larger, expand
negative 1
is not going to be adequate
quality
4
solid, high, lower, pretty good
smart phone
4
very good, nice little, good entry level, good basic
buy
4
best, good, great, at your own risk
battery
9 12
replace, removeable, issue was a game changer, spare, charge, was not removable, can be replaced, cannot be changed by owner, remove, nearly dead, died
battery
positive 9
replaceable, is good, removeable, much more compact, lighter, holds, change, is good enough
negative 12
replace, removeable, issue was a game changer, spare, charge, was not removable, can be replaced, cannot be changed by owner, remove, nearly dead, died
samsung
5 6
is aware of and the only solution, very disappointed, wouldn't stop me, doesn't have any lights, second slower, will not buy
samsung
positive 5
works flawlessly, doesn't burn up the battery so quickly, is so much better, has great free backgrounds and wallpaper, better
negative 6
is aware of and the only solution, very disappointed, wouldn't stop me, doesn't have any lights, second slower, will not buy
customer service
5 5
poor, did not like to deal, terrible, is hard to understand, is terrible
customer service
positive 5
was great, great, was amazing, did the rest, has improved
negative 5
poor, did not like to deal, terrible, is hard to understand, is terrible
amazon
3 3
is to blame, many times, came to the rescue
amazon
positive 3
had to contact, raised the price, thank you
negative 3
is to blame, many times, came to the rescue
airtime card
5
did not get my “free, no, would be included in the package, no actual, did not arrive2
problem
2 2
was addressed, has not been fixed
problem
positive 2
no
negative 2
was addressed, has not been fixed
wifi
2 2
constantly, you don't need to use the data
wifi
positive 2
is great, works with
negative 2
constantly, you don't need to use the data
sound
1 3
is..,garbage, very blatty, tinny
sound
positive 1
great picture
negative 3
is..,garbage, very blatty, tinny
speakerphone
1 3
is on the side, not the back, i have hearing issues
speakerphone
positive 1
best
negative 3
is on the side, not the back, i have hearing issues
phone call
2 2
many, included calls place
phone call
positive 2
resolved problem, are clear
negative 2
many, included calls place