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Amazon Rating

TracFone Samsung Galaxy J3 Luna Pro 4G LTE Prepaid Smartphone with Amazon Exclusive Free $40 Airtime Bundle

We have analyzed 394 reviews and found:

35% of users say that: Phone works great, is great, works, is perfect. Product was a good deal, works great, works well, is like pulling teeth. Tracfone has been perfect for my son, have no plans to change that, has completely upgraded, is a good carrier. Screen is bright, are familiar to me, is large, is much more colorful. 2% of users noticed that: Battery was not removable, can be replaced. Samsung is aware of and the only solution, will not buy. Speakerphone is on the side. Carrier is horrible.

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Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.

phone
237 71
great • nice • good • works great • excellent • like • is great • loves • really good • very good • awesome • very pleased • i like • works • love • very nice • wonderful • best • is perfect • smart
phone
positive 237
great • nice • good • works great • excellent • like • is great • loves • really good • very good • awesome • very pleased • i like • works • love • very nice • wonderful • best • is perfect • smart • worked fine • worked • were previously paid • do everything • would be better this time • great basic • is fine • came with minutes • is totally worth • had to order • works perfectly • well • recommend • was shipped correctly • is easy to use • five stars • work with amazon • much happier • very functional • really enjoying • is vey easy to use • quality • works great nice • very quickly • is very easy to use • very great • lots of features • no brainer • was tolerable • is the best phone • had two previous • fantastic • came in great condition • lot • for my son • does what i bought it to do • nice enough • picked • is well worth the price • works fine • is a huge upgrade • will be great for you • works awesome • really likes • was very nice • smooth as silk • is good • has met or exceeded expectations • came with minutes included • looks great
negative 71
didn't want • will not activate • lost • temporary • total ripoff • only a few months • completely reset • never had a smart • bad • not sure • is a little large • wasnt able to be activated • without a card • does not send phone messages • would be reduced to half price • problems • unresolved • not too smart • did not even work • will run out of minutes/data • has been activated by tracfone • awful • hate • was overheating • does not do that • is no joke • didn't do that • have not been able to use • virus • not staying clean or reseting • picks up wifi • did not get the prepaid minutes • was slow reacting • got lost • to work • is not sending or receiving sms texts • switch over • left • chirped and dinged • doesn't triple your added minutes • fixed • not a smart • does not offer this feature • will redo it • is hard for me to rate • was up • working 10 minutes • is about the bundled minutes • still isn't activated • by turning the phone off • separate directory • off remove the battery • away from your ear • go into screensave mode • was so slow • quit after 1 week.tried to buy insurance • took less than 5 mins • really dislike • won't seem to work properly • lags really badly • doesn't do any of these things • useless • did not have minutes • had never even been activated to begin with the day prior • i had wouldn't work • did turn on • shut off unexpectedly 2 times • restart • got water in • for one week
product
229 80
love • good • fast • easy to use • was a good deal • works great • loves • works well • like • very pleased • does everything • great • not bad • is like pulling teeth • worked well • wonderful • is perfect for me • from another source • a easy enjoyable instrument to use • worked better
product
positive 229
love • good • fast • easy to use • was a good deal • works great • loves • works well • like • very pleased • does everything • great • not bad • is like pulling teeth • worked well • wonderful • is perfect for me • from another source • a easy enjoyable instrument to use • worked better • really works good • loving • was $50 for prime day • is preloaded on the phone • is super fast • ’s fast • very easy to learn to use • i needed • works as described • easy to hear ringing • huge upgrade • is a great value • took basically an entire team of indians working out of a call center • was semi-stressful • was easy to asemble • got a good gripe • about 1/4 in shorter • got a good fill • all working • good option • even better • is the deal • professional • more i use • is easy to use • is made for shorter distances and selfies • was well worth • was pretty much brand new • offers more modern features • bargain for the priceif • easy so far • is nice for the price • should be good • came in a box labled for a $15 bundle • does most everything • works better • is certainly an improvement • deserves 0 stars • is pretty good stuff • was on sale for $ • looks more profesional • runs fast • was a replacement for a motorola • works with my moviepass • is quickly responsive • syncs with my tablet • gift to my tween daughter • is perfect • is their first smartphone • easy
negative 80
can only run the android 6.0.1 • doesn't have the best camera • isn't triple minute capable- • back • not sure how to follow up • no way to send • very puzzling • will not work in that country • was intended to be a gift • could not be activated • had no way of protesting • did not come with a card • couple of hours • for pornography • was too slow • took over 12 hours • is stuck on some foreign language • cannot get • ever lost • broken • was supposed to • was pre-loaded • isn't it • is constantly showing pop up ads • sometimes moves off the screen • needs data to be cleaned • cheaper at retailer couple months • is an extreme inconvenience • turns out something was wrong • will be less than $10 a month • not like a physical card • slow and lags • too small • misspells everything • didn't drop • up • will not wirelessly charge • not able to use • had trouble with • filled up and cache/data • constantly on wifi • doesn't say pro • is a bit more awkward to carry • hasn't made a difference to me • will only use data • doesn't seem too difficult • did not appear automatically • say the minutes included in the bundle expired after 60 days • no use • not just pushing • nothing to compare • is a bit difficult to place • won't allow me to now • has way too little memory • comes locked • for a couple of days • light hits • is not a physical card • hate • cut • was supposed to come with • has become frustrating • was very disappointing • reroute • seemed like a joke • wasn't • stopped working • doesn't include one • takes almost a minute to come on • a mess
tracfone
20 15
has been perfect for my son • no fault • best • really easy • very fast • forever • have no plans to change that • has completely upgraded • wants great options • affordable plans • doesn't have unlimited • good • upgrade • helped me out online • is a good carrier • no problem transferring minutes • multiple • ran out of space • thank you • upgraded
tracfone
positive 20
has been perfect for my son • no fault • best • really easy • very fast • forever • have no plans to change that • has completely upgraded • wants great options • affordable plans • doesn't have unlimited • good • upgrade • helped me out online • is a good carrier • no problem transferring minutes • multiple • ran out of space • thank you • upgraded
negative 15
needs to sell day/month cards • did contact me a week later • had some issues • was replacing • slow • has not fixed • cannot fix a login issue • couldn't use straight talk or verizon • felt worse • users out • caused problems • do not recommend • gave me a hard time activating it • has no unlimited plans • locked
screen
18 12
bright • big • crystal clear • is bright • great • nice larger • larger • super bright • inch • are familiar to me • is large • large • easy to use • is much more colorful • sized • easy to read • nice
screen
positive 18
bright • big • crystal clear • is bright • great • nice larger • larger • super bright • inch • are familiar to me • is large • large • easy to use • is much more colorful • sized • easy to read • nice
negative 12
fades too quickly • was chinese • unlock • not before • shot • will scratch as easily • should come on • not 1st • is barely bigger than 4.5 • shattered with one drop • completely shattered
price
26 3
great • good • nice • works good • reasonable • was right • incredibly pleased • very decent • pretty good • very reasonable • i am beyond impressed • can't beat • was $70 plus change • listed in my cart was $99 • is $80 • right • easy to navigate
price
positive 26
great • good • nice • works good • reasonable • was right • incredibly pleased • very decent • pretty good • very reasonable • i am beyond impressed • can't beat • was $70 plus change • listed in my cart was $99 • is $80 • right • easy to navigate
negative 3
is almost silly • won't kill the bank account • not beat
camera
13 3
is decent • excellent • is perfect • is good • sound • great • won't be getting cinematographic shots • is okay • not great • takes great pics • seems adequate for casual shooting • ok not great
camera
positive 13
is decent • excellent • is perfect • is good • sound • great • won't be getting cinematographic shots • is okay • not great • takes great pics • seems adequate for casual shooting • ok not great
negative 3
gets frozen in one mode • not sure • is subpar
battery life
14 2
great • seems to be great • longer • is much improved • outstanding • is pretty impressive • so much better • big difference • is very good • very good • charges quickly • long • is great
battery life
positive 14
great • seems to be great • longer • is much improved • outstanding • is pretty impressive • so much better • big difference • is very good • very good • charges quickly • long • is great
negative 2
seems really short • bad
deal
12
great • good • best • super great • amazing
feature
10
great • has some other new • offers sufficient • is enjoying • many • super • nice • prefer many
display
9 1
great • nice large • bright • vibrant • sound • good • is much clearer • takes better pictures with the camera • is pretty with good contrast and color
display
positive 9
great • nice large • bright • vibrant • sound • good • is much clearer • takes better pictures with the camera • is pretty with good contrast and color
negative 1
was getting so dim
smartphone
8 2
full-fledged • inexpensive • works like the some of the higher priced versions • budget • are going • best • excellent • 1000
smartphone
positive 8
full-fledged • inexpensive • works like the some of the higher priced versions • budget • are going • best • excellent • 1000
negative 2
instead of reading at night • could be acquired for so little money
service
5 4
is good • worth • great • got 2 free
service
positive 5
is good • worth • great • got 2 free
negative 4
sketchy • would not continue • did not want unlimited • haven't activated
minutes
5 3
were added • new minutes tripled • keep rolling over as long • extra • working
minutes
positive 5
were added • new minutes tripled • keep rolling over as long • extra • working
negative 3
don't want to keep adding • transferring • extra
data
7 1
supposed to get • minutes • 0.3 gig • ahead of time • were added • minor • should be on the new card
data
positive 7
supposed to get • minutes • 0.3 gig • ahead of time • were added • minor • should be on the new card
negative 1
wasn’t there
this phone
5 2
love
this phone
positive 5
love
negative 2
do not get • hate
everything
6
is there you need • runs smoothly • went ok • transferred over the first time • works great • you need to activate
size
6
nice • good • is better for one handed use • right • is great
text
5 1
every 30 days(waste of money • supposed to get • 1500 • will do internet • few
text
positive 5
every 30 days(waste of money • supposed to get • 1500 • will do internet • few
negative 1
accidentally learned
picture
5
are clear • great • decent • seem to come out clearly • takes great
performance
5
great • has good • without sacrificing • seems pretty good • no slow downs
package
4 1
better star rating • very pleased • terrific • came as described
package
positive 4
better star rating • very pleased • terrific • came as described
negative 1
is not complete without a tracfone sim card
set up
4 1
very easy • very easy to navigate • was super simple • easy
set up
positive 4
very easy • very easy to navigate • was super simple • easy
negative 1
was a little hard
app
3 1
with no problems • are useful • many good
app
positive 3
with no problems • are useful • many good
negative 1
was available to be moved to the sd card
videos
3 1
with no problems • takes great • high quality
videos
positive 3
with no problems • takes great • high quality
negative 1
was watching said
batteries
3 1
two 5880 mah • wide • extra
batteries
positive 3
two 5880 mah • wide • extra
negative 1
non-removable
purchase
4
great • easy and fast • was satisfactory
memory
3 1
offers sufficient • larger • expand
memory
positive 3
offers sufficient • larger • expand
negative 1
is not going to be adequate
quality
4
solid • high • lower • pretty good
smart phone
4
very good • nice little • good entry level • good basic
buy
4
best • good • great • at your own risk
battery
9 12
replace • removeable • issue was a game changer • spare • charge • was not removable • can be replaced • cannot be changed by owner • remove • nearly dead • died
battery
positive 9
replaceable • is good • removeable • much more compact • lighter • holds • change • is good enough
negative 12
replace • removeable • issue was a game changer • spare • charge • was not removable • can be replaced • cannot be changed by owner • remove • nearly dead • died
samsung
5 6
is aware of and the only solution • very disappointed • wouldn't stop me • doesn't have any lights • second slower • will not buy
samsung
positive 5
works flawlessly • doesn't burn up the battery so quickly • is so much better • has great free backgrounds and wallpaper • better
negative 6
is aware of and the only solution • very disappointed • wouldn't stop me • doesn't have any lights • second slower • will not buy
customer service
5 5
poor • did not like to deal • terrible • is hard to understand • is terrible
customer service
positive 5
was great • great • was amazing • did the rest • has improved
negative 5
poor • did not like to deal • terrible • is hard to understand • is terrible
amazon
3 3
is to blame • many times • came to the rescue
amazon
positive 3
had to contact • raised the price • thank you
negative 3
is to blame • many times • came to the rescue
airtime card
5
did not get my “free • no • would be included in the package • no actual • did not arrive2
problem
2 2
was addressed • has not been fixed
problem
positive 2
no
negative 2
was addressed • has not been fixed
wifi
2 2
constantly • you don't need to use the data
wifi
positive 2
is great • works with
negative 2
constantly • you don't need to use the data
sound
1 3
is..,garbage • very blatty • tinny
sound
positive 1
great picture
negative 3
is..,garbage • very blatty • tinny
speakerphone
1 3
is on the side • not the back • i have hearing issues
speakerphone
positive 1
best
negative 3
is on the side • not the back • i have hearing issues
phone call
2 2
many • included calls place
phone call
positive 2
resolved problem • are clear
negative 2
many • included calls place