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Amazon Rating
Square Contactless and Chip Reader
We have analyzed 630 reviews and found:
33% of users say that:Product works great, works, works well, worked perfectly. Device works grate, is easy to transport, has increased sales for my business, works flawlessly. Chip reader has worked great, was great, is great, is perfect. Price is 2.75% per transaction, is good, was of good value, works perfectly.3% of users noticed that:Square will never recommend, was too busy to respondto my requests, are not responsible, has not perfected its bluetooth technology. Phone was a huge waste of money, has no headphone jack. Connection is sometimes a little dodgy. Card is physically present.
Below you'll find product features often mentioned in user reviews. Features are split up by positive and negative sentiments.
product
372133
great • love • works great • works • works well • easy to use • worked perfectly • like • very easy to use • worked • is great • works fine • works like a charm • works good • worked great • was easy to set up • awesome • compact • good • worked really well
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product
positive372
great • love • works great • works • works well • easy to use • worked perfectly • like • very easy to use • worked • is great • works fine • works like a charm • works good • worked great • was easy to set up • awesome • compact • good • worked really well • tracks just about everything • so quick • was perfect • craft show this weekend • fantastic • works vs the old slider • ’s fast • really works • adds an extra level of security • worked right • fast • ran a test • professional • was easy • includes a magstripe reader • responded giving me some options • from square for the warranty to take effect • worked perfect • works every time • gets the cheap • remembers your device • small enough • was easy to use • ups the ante by 1000% • sooner • worth the percentage charge • is perfect to take payments • possible for my customers • process payments • for our business • is nice • 3.75% + $0.15 per transaction • is easy on my hands • easy to securely take payments • comes with the charging cable • sync • a few times at craft fairs • made purchases quicker • easier • long time ago • has been quick • to update an older on i already had • was rather painless • how much to charge • fair • lasted all day • had no glitches • starts back up again easily • makes things so simple • reads the cards so easiely
negative133
does not work • doesnt work • simply connect • supposed to do which is read cards • skip • stopped being recognized by my phone • works • is hard to do • not easy • reads chipped cards • won't connect to my phone • has to be charged periodically • does not allow for swipe • don't like having to use • slower • not super happy • i will not buy any more of these cases • was not recognized • does not connect thru bluetooth in settings • worthless • haven't tried • hit-and-miss • closed our account • dont buy • kept disconnecting • completely stopped working • would not accept chip payments • very frustrating • ’s not working • very slow to sync • died 2 weeks after use • may not have been the sellers fault • says no more than 10 ft • after only 3 months of use • didn't • will not stay connected to my phone • won't • will turn on for 2 seconds • cant figure out • didn't capture a single complete credit card number • has happened to • fussy • never have to charge • potential problem • dead and useless • hard to get any warranty assistance • had been opened protective wrap taken off • off • finally broke • was hit and miss • refused to work at all • 2 times • was used and scratched up • won't connect • was dead • doesn't even work over half the time • is very inconsistent • sleeping at inopportune • goes too long between uses • is covered and unreachable • never worked • had to scrap • is disappointing • bad that failed in short order • is much slower • is not this portion • can't wait • have limited life • doesn't take many $10s • was expensive
device
2712
great little • perfect • solid • awesome • works grate • is easy to transport • easy to use • has increased sales for my business • great • useful • look very professional • no problems • connects via bluetooth and reads emv and contactless cards • runs from an internal battery power • paid $45 • works flawlessly • list of compatible • is super easy to use • works like it's described • are awesome
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device
positive27
great little • perfect • solid • awesome • works grate • is easy to transport • easy to use • has increased sales for my business • great • useful • look very professional • no problems • connects via bluetooth and reads emv and contactless cards • runs from an internal battery power • paid $45 • works flawlessly • list of compatible • is super easy to use • works like it's described • are awesome • are compatible • is powered on and connected • sure your • has a protective case • good • okay • pretty cool
negative12
has to reconnect • beware • read “transaction complete • do not take offline payments • turns off very often • faulty • shouldn't just write bad reviews • wary • not been as problematic • do not trust • is terrible • working again
chip reader
118
has worked great • great • was great • is great • is perfect • is so much faster • is fast • is important • offerthe • is easy to use • very easy to use
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chip reader
positive11
has worked great • great • was great • is great • is perfect • is so much faster • is fast • is important • offerthe • is easy to use • very easy to use
negative8
could not be happier • is horrible • will not charge • is not working • was unused • doesn't work • stuck • doesn't recognize my device
price
171
great • good • amazing • is 2.75% per transaction • is good • was of good value • better • works perfectly • perfect • excellent • reasonable
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price
positive17
great • good • amazing • is 2.75% per transaction • is good • was of good value • better • works perfectly • perfect • excellent • reasonable
negative1
don't mind the extra charge
reader
117
wonderful • is very handy • previous square • works • have been seamless • is definitely more reliable • quality • easy to use • works well with chips • works well • works great
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reader
positive11
wonderful • is very handy • previous square • works • have been seamless • is definitely more reliable • quality • easy to use • works well with chips • works well • works great
negative7
is not very reliable • gone back to the older style • accidentally • will go to sleep / turn off • has been terribly inconvenient • does not stay connected • junky
customer
85
commented how quick • simple • was nice • are easily amused • are impressed • already familiar with it • pays at the end of the day • pays $1.00
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customer
positive8
commented how quick • simple • was nice • are easily amused • are impressed • already familiar with it • pays at the end of the day • pays $1.00
negative5
not taking care • didn't have enough cash purchased with a card • would not do that • do not have an account • doesn't sound like a big deal
bluetooth
75
no issues • you just • is so nice • is convenient • doesn’t need to be connected to my phone • very easily • no bluetooth issues
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bluetooth
positive7
no issues • you just • is so nice • is convenient • doesn’t need to be connected to my phone • very easily • no bluetooth issues
negative5
takes a little while to boot up • do not reconnect till • doesn't work • is not an instant-on type of connection • disconnects after a few minutes
business
91
perfect • much easier • very small • small-home base • much more secure
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business
positive9
perfect • much easier • very small • small-home base • much more secure
negative1
not out
battery life
73
long • is great • fast • reliable • is excellent • are awesome • love
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battery life
positive7
long • is great • fast • reliable • is excellent • are awesome • love
negative3
i am ok with it • was very short • is terrible
set up
9
very easy • extremely easy to use • fairly easy • was easy • super easy • increases saleseasy • is pretty much straightforward • quick
battery
72
lasts for several days • need to conserve • lasts for a long time • beefy • very easy to setup • simple to use • saving
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battery
positive7
lasts for several days • need to conserve • lasts for a long time • beefy • very easy to setup • simple to use • saving
negative2
doesn't last as long • is low
app
9
worked most of the time • is definitely user friendly • connect a contactless chip reader • easy to set up • has so much to offer • need your business account // personal account along with routing number • open • will automatically detect when it happens • was easily installed
payment
81
fastest • posted quickly • was awesome • dependable • fast • is more secure • easy • is 10× easier
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payment
positive8
fastest • posted quickly • was awesome • dependable • fast • is more secure • easy • is 10× easier
negative1
never fail
this product
71
love • highly recommend • really love • return • recommend • follows suit
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this product
positive7
love • highly recommend • really love • return • recommend • follows suit
negative1
does not work
service
51
is impeccably reliable • no reguard to keeping the customer happy • great • very good • excellent
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service
positive5
is impeccably reliable • no reguard to keeping the customer happy • great • very good • excellent
negative1
can deny
dock
51
square • seemed like it would improve overall ease of use • is in my opinion • essential • more user friendly
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dock
positive5
square • seemed like it would improve overall ease of use • is in my opinion • essential • more user friendly
negative1
no wedge
setup
6
easy • was easy • was super fast • is easy and simple • very quick
options
42
gives customers more • has multiple mounting • works well • few affordable
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options
positive4
gives customers more • has multiple mounting • works well • few affordable
negative2
not sure • few minor very expensive
issue
41
no • zero
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issue
positive4
no • zero
negative1
fix
quality
5
good • great • seems good • sturdy
transaction
41
extremely handy • seamless • were very fast • quick to complete
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transaction
positive4
extremely handy • seamless • were very fast • quick to complete
negative1
slow down
charge
5
extra • resonable • lasts long • were almost 2% more • lasts
delivery
5
fast • immediate • pleased • was quick • prompt
everything
4
good • went well with square • was the way it was described • worked flawlessly
delivered
4
stated • promised • fast • works great
square
1819
should contact • very upset • closed • will never recommend • was too busy to respondto my requests • won't hold up the funds • says defective • are not responsible • reached out to them • doesn’t connect to any phone • does not take responsibility • has not perfected its bluetooth technology • was not approved • offers a limited number of application attempts • does not really do computers • didn't package this together the dock in the first place • couldn't without • has sent me 3 • not
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square
positive18
had the best rates • easy of use • sells this reader • provide evidence • great saving • was busy • allows you to load items • keeps track of the sales • should supply for free • worked perfect • got this reader right • was able to send me one • is awesome • is an amazing company • is an awesome service • can make a better unit • is great • needs to work on their android/chip reader interface
negative19
should contact • very upset • closed • will never recommend • was too busy to respondto my requests • won't hold up the funds • says defective • are not responsible • reached out to them • doesn’t connect to any phone • does not take responsibility • has not perfected its bluetooth technology • was not approved • offers a limited number of application attempts • does not really do computers • didn't package this together the dock in the first place • couldn't without • has sent me 3 • not
phone
68
does not work with the small • was a huge waste of money • not compatible • has no headphone jack • wouldn't connect • quits recognizing it • rather than the chip read • doesn't feel very professional
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phone
positive6
puts into my • indicated transaction complete • is a motorola droid x pure • plugs • tested • easy to link
negative8
does not work with the small • was a huge waste of money • not compatible • has no headphone jack • wouldn't connect • quits recognizing it • rather than the chip read • doesn't feel very professional
item
44
won't accept charge • new not used • dirty • is not compatible with my smartphone
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item
positive4
was so easy to set up • love • look nice • reasonably appropriate amount of time
negative4
won't accept charge • new not used • dirty • is not compatible with my smartphone
sale
45
losing • small • did not show up in her bank account • would have missed out on • big
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sale
positive4
was under investigation • at a craft show significantly • = your desired cash revenue • very busylabor day weekend
negative5
losing • small • did not show up in her bank account • would have missed out on • big
connection
25
is sometimes a little dodgy • loses • not very reliable • dropped • would not reestablished
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connection
positive2
good • very good
negative5
is sometimes a little dodgy • loses • not very reliable • dropped • would not reestablished
card
25
could not accept • is physically present • chipped • thin • turns out to be fraudulent
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card
positive2
much better • brought in more than made up for it
negative5
could not accept • is physically present • chipped • thin • turns out to be fraudulent
this thing
24
does not work • is awful • is a piece of garbage
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this thing
positive2
is awesome • can improve
negative4
does not work • is awful • is a piece of garbage
customer service
33
no • is very poor • terrible
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customer service
positive3
were knowledgeable • helped me with the corrections within minutes • have to check
negative3
no • is very poor • terrible
this reader
33
never used • nightmare • hate
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this reader
positive3
love • works properly • ordered
negative3
never used • nightmare • hate
unit
5
doesn't recognize when a chip card • had finger prints • has not lost its link • dropped bluetooth connectivity 3 times witha period of about 25 minutes • stopped working
signal
22
would be lost for a few seconds • will not work
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signal
positive2
decent
negative2
would be lost for a few seconds • will not work
bluetooth connection
22
is very touchy • not the greatest
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bluetooth connection
positive2
has always been rock solid • much more convenient
negative2
is very touchy • not the greatest
instructions
22
do not follow • no
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instructions
positive2
easy to set up • straight forward
negative2
do not follow • no
chip
22
less likely to get charge backs • has been fraudulently programmed
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chip
positive2
easy to use • best thing
negative2
less likely to get charge backs • has been fraudulently programmed
hardware
22
is junk • is an inconvenient time-suck
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hardware
positive2
worked flawlessly • working
negative2
is junk • is an inconvenient time-suck
Hey, that functionality is in development right now.